NCR 5972‐1200, 5972‐1000, 5972‐1100, 5972‐1300, 5972‐1400, 5972‐2400, 5972‐2500, NCR 5972 User manual

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NCR59722x20Customer
Display
Release2.0
UserʹsGuide
BD201372A
IssueF
TheproductdescribedinthisbookisalicensedproductofNCRCorporation.
NCRisaregisteredtrademarkofNCRCorporation.
ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,
andfirmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutprior
notice.
Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedby
NCRinallpartsofthe
world.Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,
consultwithyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.
Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,
organization,
andvalueofthisbook.
Addresscorrespondenceto:
Manager,InformationProducts
NCRCorporation
2651SatelliteBlvd.
Duluth,GA30096
Copyright©1999
ByNCRCorporation
Dayton,OhioU.S.A.
AllRightsReserved
Preface
Thismanualisforhardwareinstaller/servicepersonnel,system
integrators,fieldengineers,andprogrammers.
Safety Requirements
Warning: This device does not contain any user serviceable parts
and should only be serviced by a qualified service technician.
Caution: Thisdeviceshouldonly bepoweredbya(SELV)Safety
ExtraLowVoltagepowersupplysourcewithanavailablepowerlevel
of5amperesorless,andsuitableforthecountry ofinstallation.The
powersourcemustbecertifiedbytheappropriatesafetyagencyforthe
countryofinstallation.
LematérieldoitêtrereliéselectriquementaucircuitåTrèsBasse
TensiondeSécurité(TBTS)ayantunelimitede5ampères
correspondantdefaçonsatisfaisanteetacceptabledanslepaysle
matérieldoitêtreinstallé.Lesourced’alimentationdoitêtreapprovée
paruneagencedenormalisationappropriéeetacceptable
danslepays
lematérieldoitêtreinstallé.
Caution: Forcontinuedprotectionagainstriskoffire,replaceonly
withthesametypeandratingsoffuse.
Pourpréveniretvousprotégercontreunrisquedefeu,remplacerla
fusibleavecuneautrefusibledemêmetype,seulement.
Caution: Thepowersupply
cordisusedasthemaindisconnect
device.Ensurethatthesocketoutletislocated/installednearthe
equipmentandiseasilyaccessible.
Lecordond’alimentationestutilisécommeinterrupteurgénéral.La
prisedecourantdoitetrêsituéeouinstalléeaproximitédumatérielet
êtrefaciled’accés.
0-2 Chapter 1: Introduction
Chapter 1: Introduction 0-3
Table of Contents
Chapter1:Introduction
Models ....................................................................................................11
Features ..................................................................................................11
VFDModels ....................................................................................11
Hardware ....................................................................................11
Software.......................................................................................12
LCDModels ....................................................................................13
Hardware ....................................................................................13
Software.......................................................................................13
Chapter2:SitePreparation
PhysicalEnvironment ..........................................................................21
WorkingRange ...............................................................................21
StorageEnvironment .....................................................................22
TransitEnvironment ......................................................................22
Dimensions......................................................................................23
VFDModels ................................................................................23
LCDModels................................................................................2 6
ElectricalEnvironment.........................................................................27
VFDACPowerRequirements......................................................27
VFDDCPowerRequirements......................................................27
LCDACPowerRequirements......................................................27
LCDDCPowerRequirements......................................................27
OperationalEnvironment....................................................................27
SystemConfiguration ....................................................................27
MountingHoleDimensions ................................................................28
0-4 Chapter 1: Introduction
Chapter3:Installation
InstallingtheCustomerDisplay .........................................................31
SELVPowerSourceWarning .......................................................31
InstallationGoal..............................................................................32
CableRequirements .......................................................................32
PowerSupplyChoices...................................................................33
InstallationProcedures ..................................................................33
NCR5952/5962IntegratedMount ...........................................33
RS232SerialInterface ...............................................................34
Diagnostics.............................................................................................35
MicrocontrollerTest......................................................................35
ExternalMemoryTestCharacter(VFDOnly)............................35
PixelTest..........................................................................................36
FirmwarePartNumberDisplay...................................................36
Chapter4:ProgrammingSetUp
Host/RetailDisplayCommandInterface ..........................................41
RetailDisplayCommands...................................................................42
ResetDisplay...................................................................................44
EraseDisplay...................................................................................45
SetDiagnosticStateOn ..................................................................45
SetDisplayStateOn.......................................................................46
SetLowPowerStateOn ................................................................46
EnableCursor..................................................................................47
DisableCursor ................................................................................47
SetScreenSaveBlank.....................................................................48
SetScreenSaveWalk .....................................................................48
TurnOnScreenSave......................................................................49
DisableScreenSaveOption ..........................................................49
Chapter 1: Introduction 0-5
EnableCharacterBlink ..................................................................49
DisableCharacterBlink ...............................................................410
MoveCursorLeft..........................................................................410
MoveCursorRight.......................................................................410
MoveCursorUp ...........................................................................411
MoveCursorDown ......................................................................411
MoveCursorToSpecifiedPosition ...........................................412
BrightnessAdjustment ................................................................413
ReadDisplayIDByte...................................................................413
ReadDisplayIDString ................................................................414
DisplayESCCharacter.................................................................414
SelectCharacterSetn...................................................................414
CharacterSets ......................................................................................415
CodePage850(International) ....................................................415
CodePageKatakana ....................................................................428
CodePage866(Cyrillic) ..............................................................441
Chapter5:Service
SafetyRequirements.............................................................................51
ServicingtheDisplay............................................................................53
NormalOperation ..........................................................................53
TroubleshootingProcedures.........................................................53
ServicingtheVFDorLCD.............................................................54
CleaningtheDisplay......................................................................5 6
0-6 Chapter 1: Introduction
Revision Record
Issue Date Remarks
A Feb97 Firstissue
B Nov98 Updatetoinclude59721100
C Mar99 Added5963IntegratedDisplayMount
D Jan03 Removed59722x00model.Addeddimension
information.
E Feb03 Addedcharactersets.
F June03 AddednewLCDmodels
Chapter 1: Introduction 0-7
Radio Frequency Interference Statements
Federal Communications Commission (FCC)
InformationtoUser
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassA
digitaldevice,pursuanttoPart15ofFCCRules.Theselimitsaredesignedtoprovide
reasonableprotectionagainstharmfulinterferencewhentheequipmentisoperatedin
acommercialenvironment.Thisequipmentgenerates,uses,andcan
radiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstruction
manual,maycauseharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseinterferenceinwhichcasetheuser
willberequiredtocorrecttheinterferenceathisownexpense.
NCRisnotresponsibleforanyradioortelevisioninterferencecausedbyunauthorized
modificationofthisequipmentorthe substitutionorattachmentofconnectingcables
andequipmentotherthanthosespecifiedbyNCR.Thecorrectionofinterference
causedbysuchunauthorizedmodification,substitutionorattachmentwillbethe
responsibility
oftheuser.Theuseriscautionedthatchangesormodificationsnot
expresslyapprovedbyNCRmayvoidtheuser’sauthoritytooperatetheequipment.
Canadian Department of Communications
ThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoiseemissions
fromdigitalapparatussetoutintheRadioInterferenceRegulationsoftheCanadian
DepartmentofCommunications.
Leprésentappareilnumériquen’émetpasdebruitsradioélectriquesdépassantles
limitesapplicablesauxappareilsnumériquesdelaclasseAprescrites
dansle
Règlementsurlebrouillageradioélectriquesédictéparleministrèredes
CommunicationsduCanada.
Voluntary Control Council For Interference (VCCI)
0-8 Chapter 1: Introduction
Chapter 1: Introduction
Models
TheNCR5972CustomerDisplayisdesignedtobeanoptionaldisplay
devicefortheNCRretailterminals.Itcanalsoserveasadisplayfor
anyindustrystandardPC.ItisaVacuumFluorescentDisplay(VFD).
597210002x20VFD(LightGray)
597211002X20VFD(DarkGray,
LowPostMount)
597212002x20VFD(LightGray,EuroSymbol)
597213002x20VFD(DarkGray,LowPostMount)
597214002x20VFD(CharcoalGray,LowPostMount)
597224002x20LCD(LightGray,1mCable)
597225002x20LCD(LightGray,4mCable)
Features
VFD Models
Hardware
ParallelI/ForEIA232I/Fsupport
Thecomponentsforbothinterfacesarepopulatedonone
printedcircuitboard.Bothinterfaces areactive,thoughonly
oneinterfacecanbephysicallyconnectedatatime.Thedisplay
communicatesviatheinterfaceconnectedtoit.
Socketfor32KofPROM
foradditionalcharactersets
Cables
1-2 Chapter 1: Introduction
PowerSupply
MountingOptions
TableMount,LightGray,16in.Post
TableMount, LightGray,8in.Post
TableMount,LightGray,NoPost
RemoteMount,8in.Post,LightGray
RemoteMount,8in.Post,DarkGray
IntegratedMount,
TelescopingPost,CharcoalGrayfor7458
IntegratedMount,TelescopingPost,LightGrayfor5964
IntegratedMount,TelescopingPost,LightGray
NoMount
Software
VFDcontrolof7x9pixelcharacters
ParallelI/F
EIA232SerialI/F(9600BPS,8bitcharacter,noparity,1stopbit)
Diagnostics
Supportfor19charactersets
3Charactersetsinbaseunit
CodePage858(International)
Katakana
CodePage866(Cyrillic)
Socketallowsforsupportofupto16additional charactersets
Chapter 1: Introduction 1-3
LCD Models
Hardware
Cables
PowerSupply
MountingOptions
TableMount,LightGray,16in.Post
TableMount,LightGray,8in.Post
TableMount,LightGray,NoPost
RemoteMount,8in.Post,LightGray
IntegratedMount,TelescopingPost,LightGrayfor5964
IntegratedMount,TelescopingPost,LightGray
NoMount
Software
PoweredRS232I/F
Diagnostics
1Charactersetinbaseunit
CodePage858(International)
1-4 Chapter 1: Introduction
Chapter 2: Site Preparation
Thischapterdescribestheinstallationprocessincludingsite
considerations,operatingconditions,mountingoptions,and
connections.
Physical Environment
Theworkingrange,storage,andtransitenvironmentsarepresentedin
thefollowingtables.
Working Range
Condition Range
Tem
p
erature 10°Cto40°C
(
50°Fto104°F
)
Tem
p
eratureChan
g
e 10°C(18°F)/Hour
Humidit
y
Ran
g
e 20%to80%(NoCondensation)
Humidit
y
Chan
g
e 10%/hour
BarometricPressure 105,000Pato69000Pa
Note: Condensationmayoccurwhenequipmentistransferredfrom
coldtowarmareasduringshipment.Theequipmentdesignshall
permitoperationaftercondensationhasoccurred,adryingoutprocess
hasbeenaccomplished,andtheequipmentstabilizedtotheoperating
environment.
2-2 Chapter 2: Site Preparation
Storage Environment
Forperiodsuptothreemonths:
Condition Range
Tem
p
erature‐10°Cto50°C
(
14°Fto120°F
Humidit
y
10%to90%RH
BarometricPressure 105,000to70,000Pa
Transit Environment
Forperiodsuptooneweek:
Condition Range
Tem
p
erature‐40°to60°C
(
40°Fto140°F
Humidit
y
5%to95%RH
BarometricPressure 105,000to70,000Pa
Chapter 2: Site Preparation 2-3
Dimensions
VFD Models
Desktop Mount
17241
262 mm
(10.3 in.)
162 mm
(6.4 in.)
173 mm
(6.8 in.)
119 mm
(4.7 in.)
30 mm
(1.2 in.)
178 mm
(7.0 in.)
2-4 Chapter 2: Site Preparation
16-Inch Post
262 mm
(10.3 in.)
15708
95 mm
(3.75 in.)
561 mm
(22.1 in.)
30 mm
(1.2 in.)
119 mm
(4.7 in.)
95 mm
(3.75 in.)
Chapter 2: Site Preparation 2-5
8-Inch Post
20131a
95 mm
(3.75 in.)
356 mm
(14.1 in.)
262 mm
(10.3 in.)
119 mm
(4.7 in.)
356 mm
(14.1 in.)
30 mm
(1.2 in.)
95 mm
(3.75 in.)
2-6 Chapter 2: Site Preparation
LCD Models
Desktop Mount
15412
173 mm
(6.8 in.)
139 mm
(5.5 in.)
30 mm
(1.2 in.)
178 mm
(7.0 in.)
68 mm
(2.6 in.)
178 mm
(7.0 in.)
/