Planex eXgate Series User manual

eXgate Series Multi-Use Wireless VPN Router

BRC-14V / BRC-

W

14V

2

3

User's Manual

eXgate Series Multi-Use Wireless VPN Router

BRC-14V / BRC-W14V

4

Please Read Before Using the Product

■ Objective

Thank you for your purchase of PLANEX product. This document shows you how to use

the product properly. Please keep it in a safe place so that you can view it whenever

necessary.

■ Warning

¾ We are not responsible for genuine economic losses caused by i)external factors

including the failure, malfunction, error, or communication error of the product or

power failure or lightening or by ii) the loss of communication which is caused by

third parties’ act of sabotage.

¾ We are not responsible for economic or mental damages caused by the leakage,

alteration or destruction of communication or maintenance data.

¾ The product is intended for use in small offices and in the household equipped with

broadband connectivity. The product may not operate properly if used in a

physically or logically huge network or if used for unusual purposes or in an unusual

environment.

¾ The throughput data shown on the product package is a reference measurement

value obtained in our testing environment and should not be used to guarantee

communication performance in your own networking environment. Furthermore,

the communication performance may improve or deteriorate without notice after

system update.

¾ The hardware, software and appearance of the product is subject to change without

notice.

¾ The modification or addition of functions via the update file of the internal system

software (firmware) is performed as needed as a part of our customer service. We

do not guarantee on the contents of update or its schedule.

¾ Generally, a separate contract with an Internet service provider is required to use

public networks including the Internet.

¾ Some ISP’s may restrict the number of terminals (computers) that can be connected

to the public network or the Internet, or may charge fees for additional terminals.

Please verify the term of use provided by your ISP.

¾ The shipment, configuration, adjustment and installation costs of the product shall be

borne by the customer.

■ Copyright

¾ The copyright of this document is exclusively owned by Planex Communications Inc.

The act of reprinting or duplicating this document, either partially or wholly,

regardless of the form or means, is strictly forbidden unless such act is permitted by

Planex Communications Inc. in advance.

¾ Although we pay the closest attention to prepare this document, errors or omission in

the document may result. Planex Communication Inc. is not responsible for such

errors.

¾ Please contact us should you notice any unclear or incorrect description in the

document.

¾ The document and its content is subject to change without notice.

z Notational Convention

In this manual, the product is referred to as “the product”. Its model number is used

when referring to the specific model number product. The content of this manual is

subject to change without notice.

z The company names and product names used in this manual are trademarks of their

respective companies.

User’s Manual Version 1.0 No. PMN-03-11-YT-BRC-14V

5

Important Safety Instructions

Before using the product, be sure to read and adhere to the following safety guidelines.

Hazardous conditions including electric shock, fire or product failure may result if these

guidelines are not followed. Such hazardous conditions may cause death or serious

injury to the user. Should the product ignite, emit smoke or melt, please stop using the

product immediately and contact our technical support.

Warning

■ About Wireless Equipment

¾ Do not use the product near a person using a cardiac pacemaker or hearing aid. If

you are using the product in the train or a place where people may come very close

to each other, either remove the product from your computer or disable the wireless

LAN function. These actions are necessary to prevent the wireless device from

causing negative effects on medical equipment including cardiac pacemakers and

hearing aids used by people near the product.

¾ If you are using the product in a medical institution, follow the instructions of the

institution on the use of wireless equipment. In a medical institution, either remove

the product from your computer or disable the Wireless LAN function to prevent the

product from causing negative impact on medical devices used in such institution.

Although the radio output of the product conforms to a certain standard and thus it is

unlikely to cause undesirable effects on medical equipment, be sure to follow

instructions provided by the medical agency or institution so that the product does

not effect any harmful impact on the devices. For more details, please contact the

medical institution to which you intend to visit with the product.

¾ If you are using the product in transport facilities, follow the instructions provided by

such facilities. Please remove the product from your computer or disable the

Wireless LAN function to prevent the product from causing undesirable effects on the

control devices and other equipment used in transport facilities. The use of

wireless devices and electronics devices in an airplane at certain stages of flight is

strictly forbidden by air transport companies. To prevent the product from causing

any undesirable effect on devices installed in an airplane, please withhold the use of

the product inside an airplane. Contact air transport companies for more details.

¾ Do not use the product near a microwave oven.

Electromagnetic disturbance caused by an operating microwave oven may either

terminate or slow down wireless communication via the product.

6

 Installation and Storage

¾ Do not use the product in locations that do not meet the operating or

environmental requirements of the product. The use of the product in

environments that do not meet the operating temperature/ humidity

requirements may result in hazardous conditions including electric shock

or fire, or product failure and/or malfunctioning.

¾ Avoid direct exposure to sunlight or locations near heat radiators.

Overheating of the product may result in electric shock or fire, or it may

cause the product to malfunction or fail.

¾ Avoid severe temperature change. Even the temperature is within the

operating temperate ranges for the product, severe change in temperature

may result in condensation that in turn causes electric shock, fire, product

malfunctioning or failure.

¾ Avoid placing a liquid container near the product. Direct contact with

liquid may result in hazardous conditions including electric shock or fire, or

product malfunctioning /failure.

¾ Remove any object in the network port of your computer to which the

product is attached. When the product is attached to computer, such

objects in the network port may result in electric shock, fire, product

malfunctioning or failure.

¾ Do not disassemble or make alterations to the product. Such activities

may result in electric shock, fire, product malfunctioning or failure.

Unauthorized alteration of the product is strictly forbidden.

 About Product Handling

¾ Avoid direct contact with the product. During its operation, the

temperature of product surface may become quite high. Direct contact

with the product surface may result in a burn.

¾ Do not store the product in humid or dusty locations. Storing the product

in such places may result in electric shock, fire, product malfunctioning or

failure.

¾ Do not stack multiple units of the product. Stacking the products may

result in overheating and thereby electric shock, fire, product

malfunctioning or failure.

¾ Do not use the product in unstable locations or places subject to vibration.

The use of the product in such locations may cause the product to fall,

malfunction or fail.

¾ Avoid static damage to the product. The product, as a precision

instrument, may malfunction or fail due to static electric charge. Avoid

touching the connectors or jacks while installing the product.

¾ Do not drop or cause physical impact on the product. Such activities may

result in electric shock, fire, product malfunctioning or failure.

7

 Miscellaneous

¾ Please be sure to back up the data of your computer regularly, whether or

not it is used with the product. By backing up data, you can restore the

data even when the main data media (HDD, etc.) fails. Note that we are

not responsible for any loss of data and other damage that occurs while

the product is in use.

※ Microsoft ® and Windows ® are trademarks or registered trademarks of Microsoft ®

Corporation of America in the U.S.A or in other nations.

※ The official name of Windows ® is Microsoft ® Windows ® Operating System.

※ Windows ® XP is an abbreviation of Microsoft ® Windows ® XP Home Edition

operating system and Microsoft ® Windows ® XP Professional operating system.

※ Windows ® 2000 is an abbreviation of Microsoft ® Windows ® 2000 Professional

operating system.

※ Windows ® Me is an abbreviation of Microsoft ® Windows ® Millennium Edition

operating system.

※ Windows ® 98 is an abbreviation of Microsoft ® Windows ® 98 operating system.

※ Netscape ® Netscape Navigator ® and Netscape ® Communicator ® are trademarks

or registered trademarks of Netscape ® Communications Corporation in the U.S. and

in other nations.

※ Macintosh ®, Mac ® and Mac OS ® are registered trademarks of Apple Computer,

Inc. in the U.S and in other nations. In this document, Mac OS ® 9.0, 9.1 and 9.2

are referred to as Mac OS ® 9.x, while Mac OS ® 8.5 and 8.6 are referred to as Mac

OS ® 8.x.

※ Adobe ® Acrobat ® Reader ™ is a trademark or registered trademark of Adobe ®

Systems Incorporated in the U.S. and in other nations.

※ JavaScript ® is a registered trademark of Sun Microsystems, Inc. in the U.S. and in

other nations.

※ Yahoo! ® and Yahoo! ® BB are trademarks or registered trademarks of Yahoo! ® Inc.

in the U.S. and in other nations.

※ The company names, product names and logos in this document are trademarks or

registered trademarks of the respective companies.

※ The supplied CD-ROM may be duplicated only as a means to back up its software.

Any alteration to the software is forbidden, and we are not responsible for any

problem or error caused by such alteration.

8

Chapter 1 .......................................................................................................................10

Introduction ................................................................................................................... 10

Overview..................................................................................................................... 10

Key Features .............................................................................................................. 11

Verifying Package Contents....................................................................................... 15

Parts Terminology...................................................................................................... 16

System Requirements................................................................................................ 19

Initializing Configuration.......................................................................................... 20

Chapter 2 .......................................................................................................................22

Hardware Installation................................................................................................... 22

Installation Site ......................................................................................................... 22

Installing Hardware .................................................................................................. 23

Connecting the Product to an ADSL/Cable Modem.................................................. 25

Connecting the Product to a PC ................................................................................ 27

Connecting the Power Adapter to the Product ......................................................... 28

Chapter 3 .......................................................................................................................30

Configuring a PC ........................................................................................................... 30

Adjusting network configuration of your PC ............................................................ 31

■ Windows XP................................................................................................... 31

■ Windows2000................................................................................................. 34

■ Windows ME/98SE/98 ................................................................................... 36

■ Mac OS X ....................................................................................................... 39

■ Mac OS 9.x/8.x............................................................................................... 40

Verifying connection between the Product and your PC .......................................... 41

■ Windows XP................................................................................................... 41

■ Windows2000................................................................................................. 43

■ Windows ME/98SE/98 ................................................................................... 44

■ Mac OS X ....................................................................................................... 45

■ Mac OS 9.x/8.x............................................................................................... 46

Chapter 4 .......................................................................................................................47

Connecting to the Internet............................................................................................ 47

Verifying Method to Connect to the Internet............................................................ 47

Using an external DSL modem ................................................................................. 50

Assigning a Static IP Address using an external DSL modem ................................ 56

Deleting an External DSL Modem Connection ........................................................ 59

Automatic IP Assignment via Ethernet Connection ................................................ 61

Assigning a Static IP Address via Ethernet Connection.......................................... 66

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Enabling Multi-Session via an external DSL Connection........................................ 68

■ Registering multiple ISP connections .......................................................... 69

■ Changing connection priority ....................................................................... 71

Configuring Unnumbered Connection ...................................................................... 76

Configuring Unnumbered Connection via PPPoE Connection ................................ 78

Configuring Unnumbered Connection via Non-PPPoE Connection........................ 81

Configuring IP Address of Your PC ........................................................................... 83

Appendix A..................................................................................................................... 85

Networking Q&A ........................................................................................................... 85

Questions regarding the broadband router .............................................................. 85

Management Console................................................................................................. 87

■ Using the Ping Command............................................................................. 89

■ Checking the PROXY Configuration of Your Browser................................. 90

Failure to connect to the Internet ............................................................................. 92

■ Checking the WAN LED ............................................................................... 92

■ Using Cable Connection................................................................................ 93

■ IP Address Assignment ................................................................................. 93

■ Verifying Cable Connection .......................................................................... 93

■ Last points to check....................................................................................... 94

■ Checking the automatic IP assignment configuration ................................ 94

■ Checking DNS Server Address ..................................................................... 94

Other FAQ's................................................................................................................ 95

Appendix B..................................................................................................................... 97

Specifications ................................................................................................................. 97

10

Chapter 1

Introduction

1

Overview

The BRC-W14V is a multi-use VPN router equipped with hardware-based VPN

function. The router supports high-speed Internet connection services including

FTTH and CATV, and it utilizes IXP 422-266Mhz network processor from Intel as its

CPU to achieve much faster processing speed than conventional routers.

Furthermore, the product's built-in IEEE802.11g compliant wireless LAN function

lets you establish a wireless network that seamlessly incorporates an existing wired

(fixed-line) network. Its VPN gateway achieves robust network security, while the

product allows you to establish various network resources including i)Network

Attached Storage(NAS) that utilizes a separate USB storage and ii) a simple

real-time image distribution system that uses an option USB camera.

Caution

Either the use of a VPN router like the BRC-W14V or access from multiple PC's may

be restricted by some ISP's. Please be sure to carefully review your ISP's term of

use.

11

2

Key Features

z On-board IXP-422 266MHz processor

High-speed routing achieved via Intel's high performance network processor

IXP422-266MHz

z Hardware-based VPN Functionality

The product supports IPSec, PPTP Server and PPTP client features. The router

achieves high-speed VPN approaching approximately 42Mbps when IPSec

(3DES) is in use.

z Built-in USB Port

The on-board USB port enables system extensibility as it supports option USB

camera and USB storage.

z PPPoE Client

The product supports B-FLETS and FLETS-ADSL (both offered in Japan) and

allows you to easily connect to the Internet via PPPoE connection without using

any FLETS connectivity tool.

z PPPoE Multi Session

The router lets you register multiple ISP's on itself and provides simultaneous

connection to them. When multiple ISP's are registered, default gateway and

connectivity (ISP) priority can be manually adjusted. The product supports up

to four simultaneous sessions (connections). (

z Unnumbered (multiple global IP address) function

The product supports multiple global IP address service offered by your ISP and

let i)global IP address host and ii)private address host coexist on the LAN side of

the router. Furthermore, the BRC-W14V allows private address host to

communicate with global address host without using any special

settings/configuration.

z Non-PPPoE Connection

Since the product supports non-PPPoE services, you can enable automatic IP

assignment via non-PPPoE connection, static IP address or Unnumbered setting.

12

z LAN side IP address

The LAN side IP address of the product is 192.168.1.1, and it can be manually

adjusted to another address which best suits your networking environment.

z NAPT

Multiple private addresses are converted to one global address. This feature

allows multiple PC's on the LAN side to easily connect to the Internet. The

product functions as a local router when NAPT is disabled.

z DHCP Server

The router uses this function to dynamically assign an IP address to a PC on the

LAN side or network device. The time and range of IP addresses being

assigned can be freely adjusted and scheduled, and you can even configure the

product so that only a certain device is always assigned the same IP address.

z Simple DNS Server

This function manages the host name and IP address information of the PC's and

network devices on the LAN side.

z Routing

The routing information of the product and other network devices can be

statically configured, or path information can be dynamically configured using

RIPv1/RIPv2-based dynamic routing.

z UPnP

The router supports Universal Plug and Play Internet Gateway Device v1.0 and

thusly provides easy access to UPnP applications including Windows Messenger

Ver5.0 and MSN Messenger Ver4.8.

z SPI (Stateful Packet Inspection)

The router saves the session log of data transmitted from the LAN side, and

checks for inconsistency between this log and data transmitted from the WAN

side. Should it detect any contradiction, it will block the packets in question to

protect the network from unauthorized packets or attacks.

13

z Security Level

The 3-level security system of the product allows you to easily set up security

function. The configuration can be customized as needed to let you flexibly

configure LAN-to-Internet as well as Internet-to-LAN security settings.

z Packet Filtering

The packet filtering function of the router blocks or allows passage of packets

sent/received by the product in accordance with predefined rules. A filtering

rule allows a unique IP address, port number and protocol to be defined for each

interface, and every filtering rule created can be saved as a user defined service.

z Remote Access

To maintain network security, the product restricts access to the

configuration/setup screen from the WAN side. Its built-in remote access

function is used to change its configuration remotely. When remote access is

enabled, you can access the configuration screen from the WAN side to maintain

and manage the product. Furthermore, remote access configuration option lets

you easily open ports that are required when you are using the product's option

feature(s).

z URL Filter

Web sites registered via this function cannot be accessed from users of PC's on

the LAN side.

z Security Log

The router is capable of saving LAN-to-Internet as well as Internet-LAN access

log of the configuration screen for each permitted and denied connection. The

saved contents of the log can be easily viewed via the security configuration

screen of the product.

z E-mail Notification

Security or system events are automatically notified to pre-registered e-mail

addresses.

z Syslog Function

The router is capable of sending security and system information (log) to

predefined Syslog server.

14

z Local Server

Servers and services on the LAN side can be made publicly accessible from the

WAN side. When Local Server function is enabled, access (packets) from the

WAN side are transferred to a designated PC on the LAN side

z Virtual Computer

This feature allows a PC on the LAN side to be publicly accessible from the WAN

side. Virtual Computer is useful especially when the port information required

to use Local Server is not available, or when you wish all services to be provided

by a single publicly accessible PC (server).

z Dynamic DNS

The router supports Dynamic DNS Services of www.dyndns.org

/ www.dp-21.net.

When Dynamic DNS is enabled, the IP address of the WAN side is reported to a

dynamic DNS server at a regular interval. This feature allows you to use a

static host name even when the IP address on the WAN side changes due to

re-connection or disconnection of the service line.

z Optional functions

The product can be used to distribute imaged captured via an option USB

camera (sold separately). When used with a USB strange device, it also serves

as a NAS (network attached storage).

z Wireless LAN

The router supports IEEE802.11g compliant Wireless LAN features. Its

built-in 64/128bit WEP, MAC address filtering and SSID hiding function blocks

unauthorized access from third parties.

15

3

Verifying Package Contents

Please verify that the product package contains all of the following parts. .

BRC-W14V

AC adapter for BRC-W14V

Vertical stand

UTP straight-through LAN cable (1m)

Short cord

User's manual (this document with warranty note)

Reference manual (CD-ROM)

Please contact our technical support if any of the above components is missing.

16

4

Parts Terminology

■ Front View

【LED Status】

Power LED

Yellow

Green

Flashing

On

Booting the product

The boot process was successful

Status LED Green

On

Off

The power is on

The power is off

LAN 100 LED Green

On

Off

There is a 100M link on LAN port

There is a 10M link on LAN port

Link/Act LED Green

On

Off

Active connection on LAN port

Data is being sent/received on LAN port

WAN LED Green

Off

On

Flashing

No connection on LAN port

Active connection on WAN port

Data is being sent/received on WAN port

PPPoE LED Green

Off

On

Flashing

No connection on WAN port

Active PPPoE connection on WAN port

No PPPoE connection on WAN port

WLAN Green

Off

On

Wireless LAN is disabled

Wireless LAN is enabled

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■ Rear View

18

■ Back View

19

5

System Requirements

■ Supported Platforms

z Windows 98/98SE/Me/2000/XP PC equipped with an Ethernet (RJ-45) port

z MacOS 8.x/9.x/X computer equipped with an Ethernet (RJ-45) port

■ Required Networking Equipment

A twisted-pair cable x n (n= the number of computers attached to the product)

■ About Web Configuration Screen

The system configuration of the product is adjusted via a Web browser. Please

make sure that

1) a Web browser has been already installed on your computer and

2) JavaScript is enabled on that browser.

z Windows and Mac OS：Microsoft Internet Explorer 5.0 or greater / NetScape

Navigator 6.0 or greater

20

6

Initializing Configuration

In case you forget the IP address and password of the product OR configure incorrect

values and the configuration screen is not accessible, you can initialize the system

configuration to restore the factory-default settings of the router.

Caution：

z Please note that all the parameters configured prior to initialization will be

deleted.

z It is highly recommended to remove all the network cables attached to the

product from the router before initializing its configuration.

z Please do not remove the AC power adapter from the product until the

initialization process is complete.

■ Initialization Procedure

1. Remove the AC power adapter from the product.

2. Press and hold down the reset switch, then attach the AC power adapter

to the router.

3. Hold down the reset switch while Status LED flashes.

4. Initialization is complete when the LED stops flashing.

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