Planex BRC-14V, BRC-W14V, eXgate Series User manual

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eXgate Series Multi-Use Wireless VPN Router
BRC-14V / BRC-
W
14V
2
3
User's Manual
eXgate Series Multi-Use Wireless VPN Router
BRC-14V / BRC-W14V
4
Please Read Before Using the Product
Objective
Thank you for your purchase of PLANEX product. This document shows you how to use
the product properly. Please keep it in a safe place so that you can view it whenever
necessary.
Warning
¾ We are not responsible for genuine economic losses caused by i)external factors
including the failure, malfunction, error, or communication error of the product or
power failure or lightening or by ii) the loss of communication which is caused by
third parties’ act of sabotage.
¾ We are not responsible for economic or mental damages caused by the leakage,
alteration or destruction of communication or maintenance data.
¾ The product is intended for use in small offices and in the household equipped with
broadband connectivity. The product may not operate properly if used in a
physically or logically huge network or if used for unusual purposes or in an unusual
environment.
¾ The throughput data shown on the product package is a reference measurement
value obtained in our testing environment and should not be used to guarantee
communication performance in your own networking environment. Furthermore,
the communication performance may improve or deteriorate without notice after
system update.
¾ The hardware, software and appearance of the product is subject to change without
notice.
¾ The modification or addition of functions via the update file of the internal system
software (firmware) is performed as needed as a part of our customer service. We
do not guarantee on the contents of update or its schedule.
¾ Generally, a separate contract with an Internet service provider is required to use
public networks including the Internet.
¾ Some ISP’s may restrict the number of terminals (computers) that can be connected
to the public network or the Internet, or may charge fees for additional terminals.
Please verify the term of use provided by your ISP.
¾ The shipment, configuration, adjustment and installation costs of the product shall be
borne by the customer.
Copyright
¾ The copyright of this document is exclusively owned by Planex Communications Inc.
The act of reprinting or duplicating this document, either partially or wholly,
regardless of the form or means, is strictly forbidden unless such act is permitted by
Planex Communications Inc. in advance.
¾ Although we pay the closest attention to prepare this document, errors or omission in
the document may result. Planex Communication Inc. is not responsible for such
errors.
¾ Please contact us should you notice any unclear or incorrect description in the
document.
¾ The document and its content is subject to change without notice.
z Notational Convention
In this manual, the product is referred to as “the product”. Its model number is used
when referring to the specific model number product. The content of this manual is
subject to change without notice.
z The company names and product names used in this manual are trademarks of their
respective companies.
User’s Manual Version 1.0 No. PMN-03-11-YT-BRC-14V
5
Important Safety Instructions
Before using the product, be sure to read and adhere to the following safety guidelines.
Hazardous conditions including electric shock, fire or product failure may result if these
guidelines are not followed. Such hazardous conditions may cause death or serious
injury to the user. Should the product ignite, emit smoke or melt, please stop using the
product immediately and contact our technical support.
Warning
About Wireless Equipment
¾ Do not use the product near a person using a cardiac pacemaker or hearing aid. If
you are using the product in the train or a place where people may come very close
to each other, either remove the product from your computer or disable the wireless
LAN function. These actions are necessary to prevent the wireless device from
causing negative effects on medical equipment including cardiac pacemakers and
hearing aids used by people near the product.
¾ If you are using the product in a medical institution, follow the instructions of the
institution on the use of wireless equipment. In a medical institution, either remove
the product from your computer or disable the Wireless LAN function to prevent the
product from causing negative impact on medical devices used in such institution.
Although the radio output of the product conforms to a certain standard and thus it is
unlikely to cause undesirable effects on medical equipment, be sure to follow
instructions provided by the medical agency or institution so that the product does
not effect any harmful impact on the devices. For more details, please contact the
medical institution to which you intend to visit with the product.
¾ If you are using the product in transport facilities, follow the instructions provided by
such facilities. Please remove the product from your computer or disable the
Wireless LAN function to prevent the product from causing undesirable effects on the
control devices and other equipment used in transport facilities. The use of
wireless devices and electronics devices in an airplane at certain stages of flight is
strictly forbidden by air transport companies. To prevent the product from causing
any undesirable effect on devices installed in an airplane, please withhold the use of
the product inside an airplane. Contact air transport companies for more details.
¾ Do not use the product near a microwave oven.
Electromagnetic disturbance caused by an operating microwave oven may either
terminate or slow down wireless communication via the product.
6
Installation and Storage
¾ Do not use the product in locations that do not meet the operating or
environmental requirements of the product. The use of the product in
environments that do not meet the operating temperature/ humidity
requirements may result in hazardous conditions including electric shock
or fire, or product failure and/or malfunctioning.
¾ Avoid direct exposure to sunlight or locations near heat radiators.
Overheating of the product may result in electric shock or fire, or it may
cause the product to malfunction or fail.
¾ Avoid severe temperature change. Even the temperature is within the
operating temperate ranges for the product, severe change in temperature
may result in condensation that in turn causes electric shock, fire, product
malfunctioning or failure.
¾ Avoid placing a liquid container near the product. Direct contact with
liquid may result in hazardous conditions including electric shock or fire, or
product malfunctioning /failure.
¾ Remove any object in the network port of your computer to which the
product is attached. When the product is attached to computer, such
objects in the network port may result in electric shock, fire, product
malfunctioning or failure.
¾ Do not disassemble or make alterations to the product. Such activities
may result in electric shock, fire, product malfunctioning or failure.
Unauthorized alteration of the product is strictly forbidden.
About Product Handling
¾ Avoid direct contact with the product. During its operation, the
temperature of product surface may become quite high. Direct contact
with the product surface may result in a burn.
¾ Do not store the product in humid or dusty locations. Storing the product
in such places may result in electric shock, fire, product malfunctioning or
failure.
¾ Do not stack multiple units of the product. Stacking the products may
result in overheating and thereby electric shock, fire, product
malfunctioning or failure.
¾ Do not use the product in unstable locations or places subject to vibration.
The use of the product in such locations may cause the product to fall,
malfunction or fail.
¾ Avoid static damage to the product. The product, as a precision
instrument, may malfunction or fail due to static electric charge. Avoid
touching the connectors or jacks while installing the product.
¾ Do not drop or cause physical impact on the product. Such activities may
result in electric shock, fire, product malfunctioning or failure.
7
Miscellaneous
¾ Please be sure to back up the data of your computer regularly, whether or
not it is used with the product. By backing up data, you can restore the
data even when the main data media (HDD, etc.) fails. Note that we are
not responsible for any loss of data and other damage that occurs while
the product is in use.
Microsoft ® and Windows ® are trademarks or registered trademarks of Microsoft ®
Corporation of America in the U.S.A or in other nations.
The official name of Windows ® is Microsoft ® Windows ® Operating System.
Windows ® XP is an abbreviation of Microsoft ® Windows ® XP Home Edition
operating system and Microsoft ® Windows ® XP Professional operating system.
Windows ® 2000 is an abbreviation of Microsoft ® Windows ® 2000 Professional
operating system.
Windows ® Me is an abbreviation of Microsoft ® Windows ® Millennium Edition
operating system.
Windows ® 98 is an abbreviation of Microsoft ® Windows ® 98 operating system.
Netscape ® Netscape Navigator ® and Netscape ® Communicator ® are trademarks
or registered trademarks of Netscape ® Communications Corporation in the U.S. and
in other nations.
Macintosh ®, Mac ® and Mac OS ® are registered trademarks of Apple Computer,
Inc. in the U.S and in other nations. In this document, Mac OS ® 9.0, 9.1 and 9.2
are referred to as Mac OS ® 9.x, while Mac OS ® 8.5 and 8.6 are referred to as Mac
OS ® 8.x.
Adobe ® Acrobat ® Reader ™ is a trademark or registered trademark of Adobe ®
Systems Incorporated in the U.S. and in other nations.
JavaScript ® is a registered trademark of Sun Microsystems, Inc. in the U.S. and in
other nations.
Yahoo! ® and Yahoo! ® BB are trademarks or registered trademarks of Yahoo! ® Inc.
in the U.S. and in other nations.
The company names, product names and logos in this document are trademarks or
registered trademarks of the respective companies.
The supplied CD-ROM may be duplicated only as a means to back up its software.
Any alteration to the software is forbidden, and we are not responsible for any
problem or error caused by such alteration.
8
Chapter 1 .......................................................................................................................10
Introduction ................................................................................................................... 10
Overview..................................................................................................................... 10
Key Features .............................................................................................................. 11
Verifying Package Contents....................................................................................... 15
Parts Terminology...................................................................................................... 16
System Requirements................................................................................................ 19
Initializing Configuration.......................................................................................... 20
Chapter 2 .......................................................................................................................22
Hardware Installation................................................................................................... 22
Installation Site ......................................................................................................... 22
Installing Hardware .................................................................................................. 23
Connecting the Product to an ADSL/Cable Modem.................................................. 25
Connecting the Product to a PC ................................................................................ 27
Connecting the Power Adapter to the Product ......................................................... 28
Chapter 3 .......................................................................................................................30
Configuring a PC ........................................................................................................... 30
Adjusting network configuration of your PC ............................................................ 31
Windows XP................................................................................................... 31
Windows2000................................................................................................. 34
Windows ME/98SE/98 ................................................................................... 36
Mac OS X ....................................................................................................... 39
Mac OS 9.x/8.x............................................................................................... 40
Verifying connection between the Product and your PC .......................................... 41
Windows XP................................................................................................... 41
Windows2000................................................................................................. 43
Windows ME/98SE/98 ................................................................................... 44
Mac OS X ....................................................................................................... 45
Mac OS 9.x/8.x............................................................................................... 46
Chapter 4 .......................................................................................................................47
Connecting to the Internet............................................................................................ 47
Verifying Method to Connect to the Internet............................................................ 47
Using an external DSL modem ................................................................................. 50
Assigning a Static IP Address using an external DSL modem ................................ 56
Deleting an External DSL Modem Connection ........................................................ 59
Automatic IP Assignment via Ethernet Connection ................................................ 61
Assigning a Static IP Address via Ethernet Connection.......................................... 66
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Enabling Multi-Session via an external DSL Connection........................................ 68
Registering multiple ISP connections .......................................................... 69
Changing connection priority ....................................................................... 71
Configuring Unnumbered Connection ...................................................................... 76
Configuring Unnumbered Connection via PPPoE Connection ................................ 78
Configuring Unnumbered Connection via Non-PPPoE Connection........................ 81
Configuring IP Address of Your PC ........................................................................... 83
Appendix A..................................................................................................................... 85
Networking Q&A ........................................................................................................... 85
Questions regarding the broadband router .............................................................. 85
Management Console................................................................................................. 87
Using the Ping Command............................................................................. 89
Checking the PROXY Configuration of Your Browser................................. 90
Failure to connect to the Internet ............................................................................. 92
Checking the WAN LED ............................................................................... 92
Using Cable Connection................................................................................ 93
IP Address Assignment ................................................................................. 93
Verifying Cable Connection .......................................................................... 93
Last points to check....................................................................................... 94
Checking the automatic IP assignment configuration ................................ 94
Checking DNS Server Address ..................................................................... 94
Other FAQ's................................................................................................................ 95
Appendix B..................................................................................................................... 97
Specifications ................................................................................................................. 97
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Chapter 1
Introduction
1
Overview
The BRC-W14V is a multi-use VPN router equipped with hardware-based VPN
function. The router supports high-speed Internet connection services including
FTTH and CATV, and it utilizes IXP 422-266Mhz network processor from Intel as its
CPU to achieve much faster processing speed than conventional routers.
Furthermore, the product's built-in IEEE802.11g compliant wireless LAN function
lets you establish a wireless network that seamlessly incorporates an existing wired
(fixed-line) network. Its VPN gateway achieves robust network security, while the
product allows you to establish various network resources including i)Network
Attached Storage(NAS) that utilizes a separate USB storage and ii) a simple
real-time image distribution system that uses an option USB camera.
Caution
Either the use of a VPN router like the BRC-W14V or access from multiple PC's may
be restricted by some ISP's. Please be sure to carefully review your ISP's term of
use.
11
2
Key Features
z On-board IXP-422 266MHz processor
High-speed routing achieved via Intel's high performance network processor
IXP422-266MHz
z Hardware-based VPN Functionality
The product supports IPSec, PPTP Server and PPTP client features. The router
achieves high-speed VPN approaching approximately 42Mbps when IPSec
(3DES) is in use.
z Built-in USB Port
The on-board USB port enables system extensibility as it supports option USB
camera and USB storage.
z PPPoE Client
The product supports B-FLETS and FLETS-ADSL (both offered in Japan) and
allows you to easily connect to the Internet via PPPoE connection without using
any FLETS connectivity tool.
z PPPoE Multi Session
The router lets you register multiple ISP's on itself and provides simultaneous
connection to them. When multiple ISP's are registered, default gateway and
connectivity (ISP) priority can be manually adjusted. The product supports up
to four simultaneous sessions (connections). (
z Unnumbered (multiple global IP address) function
The product supports multiple global IP address service offered by your ISP and
let i)global IP address host and ii)private address host coexist on the LAN side of
the router. Furthermore, the BRC-W14V allows private address host to
communicate with global address host without using any special
settings/configuration.
z Non-PPPoE Connection
Since the product supports non-PPPoE services, you can enable automatic IP
assignment via non-PPPoE connection, static IP address or Unnumbered setting.
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z LAN side IP address
The LAN side IP address of the product is 192.168.1.1, and it can be manually
adjusted to another address which best suits your networking environment.
z NAPT
Multiple private addresses are converted to one global address. This feature
allows multiple PC's on the LAN side to easily connect to the Internet. The
product functions as a local router when NAPT is disabled.
z DHCP Server
The router uses this function to dynamically assign an IP address to a PC on the
LAN side or network device. The time and range of IP addresses being
assigned can be freely adjusted and scheduled, and you can even configure the
product so that only a certain device is always assigned the same IP address.
z Simple DNS Server
This function manages the host name and IP address information of the PC's and
network devices on the LAN side.
z Routing
The routing information of the product and other network devices can be
statically configured, or path information can be dynamically configured using
RIPv1/RIPv2-based dynamic routing.
z UPnP
The router supports Universal Plug and Play Internet Gateway Device v1.0 and
thusly provides easy access to UPnP applications including Windows Messenger
Ver5.0 and MSN Messenger Ver4.8.
z SPI (Stateful Packet Inspection)
The router saves the session log of data transmitted from the LAN side, and
checks for inconsistency between this log and data transmitted from the WAN
side. Should it detect any contradiction, it will block the packets in question to
protect the network from unauthorized packets or attacks.
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z Security Level
The 3-level security system of the product allows you to easily set up security
function. The configuration can be customized as needed to let you flexibly
configure LAN-to-Internet as well as Internet-to-LAN security settings.
z Packet Filtering
The packet filtering function of the router blocks or allows passage of packets
sent/received by the product in accordance with predefined rules. A filtering
rule allows a unique IP address, port number and protocol to be defined for each
interface, and every filtering rule created can be saved as a user defined service.
z Remote Access
To maintain network security, the product restricts access to the
configuration/setup screen from the WAN side. Its built-in remote access
function is used to change its configuration remotely. When remote access is
enabled, you can access the configuration screen from the WAN side to maintain
and manage the product. Furthermore, remote access configuration option lets
you easily open ports that are required when you are using the product's option
feature(s).
z URL Filter
Web sites registered via this function cannot be accessed from users of PC's on
the LAN side.
z Security Log
The router is capable of saving LAN-to-Internet as well as Internet-LAN access
log of the configuration screen for each permitted and denied connection. The
saved contents of the log can be easily viewed via the security configuration
screen of the product.
z E-mail Notification
Security or system events are automatically notified to pre-registered e-mail
addresses.
z Syslog Function
The router is capable of sending security and system information (log) to
predefined Syslog server.
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z Local Server
Servers and services on the LAN side can be made publicly accessible from the
WAN side. When Local Server function is enabled, access (packets) from the
WAN side are transferred to a designated PC on the LAN side
z Virtual Computer
This feature allows a PC on the LAN side to be publicly accessible from the WAN
side. Virtual Computer is useful especially when the port information required
to use Local Server is not available, or when you wish all services to be provided
by a single publicly accessible PC (server).
z Dynamic DNS
The router supports Dynamic DNS Services of www.dyndns.org
/ www.dp-21.net.
When Dynamic DNS is enabled, the IP address of the WAN side is reported to a
dynamic DNS server at a regular interval. This feature allows you to use a
static host name even when the IP address on the WAN side changes due to
re-connection or disconnection of the service line.
z Optional functions
The product can be used to distribute imaged captured via an option USB
camera (sold separately). When used with a USB strange device, it also serves
as a NAS (network attached storage).
z Wireless LAN
The router supports IEEE802.11g compliant Wireless LAN features. Its
built-in 64/128bit WEP, MAC address filtering and SSID hiding function blocks
unauthorized access from third parties.
15
3
Verifying Package Contents
Please verify that the product package contains all of the following parts. .
BRC-W14V
AC adapter for BRC-W14V
Vertical stand
UTP straight-through LAN cable (1m)
Short cord
User's manual (this document with warranty note)
Reference manual (CD-ROM)
Please contact our technical support if any of the above components is missing.
16
4
Parts Terminology
Front View
LED Status
Power LED
Yellow
Green
Flashing
On
Booting the product
The boot process was successful
Status LED Green
On
Off
The power is on
The power is off
LAN 100 LED Green
On
Off
There is a 100M link on LAN port
There is a 10M link on LAN port
Link/Act LED Green
On
Off
Active connection on LAN port
Data is being sent/received on LAN port
WAN LED Green
Off
On
Flashing
No connection on LAN port
Active connection on WAN port
Data is being sent/received on WAN port
PPPoE LED Green
Off
On
Flashing
No connection on WAN port
Active PPPoE connection on WAN port
No PPPoE connection on WAN port
WLAN Green
Off
On
Wireless LAN is disabled
Wireless LAN is enabled
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Rear View
18
Back View
19
5
System Requirements
Supported Platforms
z Windows 98/98SE/Me/2000/XP PC equipped with an Ethernet (RJ-45) port
z MacOS 8.x/9.x/X computer equipped with an Ethernet (RJ-45) port
Required Networking Equipment
A twisted-pair cable x n (n= the number of computers attached to the product)
About Web Configuration Screen
The system configuration of the product is adjusted via a Web browser. Please
make sure that
1) a Web browser has been already installed on your computer and
2) JavaScript is enabled on that browser.
z Windows and Mac OSMicrosoft Internet Explorer 5.0 or greater / NetScape
Navigator 6.0 or greater
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6
Initializing Configuration
In case you forget the IP address and password of the product OR configure incorrect
values and the configuration screen is not accessible, you can initialize the system
configuration to restore the factory-default settings of the router.
Caution
z Please note that all the parameters configured prior to initialization will be
deleted.
z It is highly recommended to remove all the network cables attached to the
product from the router before initializing its configuration.
z Please do not remove the AC power adapter from the product until the
initialization process is complete.
Initialization Procedure
1. Remove the AC power adapter from the product.
2. Press and hold down the reset switch, then attach the AC power adapter
to the router.
3. Hold down the reset switch while Status LED flashes.
4. Initialization is complete when the LED stops flashing.
/