Aastra 55I Training

Brand: Aastra

Model: 55I

Category: IP phones

Type: Training

Aastra 55I is a feature-rich IP phone designed to enhance communication and productivity. With its intuitive interface and user-friendly features, it offers a range of capabilities to meet your business needs. Make and receive calls, access voicemail, manage contacts, and participate in conference calls with ease. The Aastra 55I also supports remote access, allowing you to stay connected and manage your calls from anywhere.

All other marks are the property of their respective owners.

OneSolutions Hosted IP PBX

Aastra IP Phone Training

Download the Service User Guides at:

http://www.onecommunications.com/knowledgecenter.aspx?id=4704

Agenda

Topic

IPPhoneUsage

VoiceMailSetup

3.CommPortalAccess

AdditionalSupport

5.PremiumSeatFeatures

AastraIPPhone

IPPhoneFeatures(Left)

Feature Phone

Hang‐up/End

acall

Press“Goodbye”.

Options/

Settings

Thisisanadministratorkey.Press“Options”

thenenterpasswordandpress“Enter”

soft

key.

Placeacallon

Hold

Press“Hold”.

Redial Press“Redial”.UseUp/DownNavigation

buttontoselectnumber.Lifthandsetor

press“Dial”

softkeytoplacecall.

Volume Pressleftaudiobuttontodecreasevolume

andrightaudiobuttontoincreasevolume.

IPPhoneFeatures(Right)

Feature Phone

Makingacall 1.

Lifthandsetanddial.Or,

Pressalinekey“Line1”

anddial.Or,

Press“Speaker/Headset”

anddial.

Lines TheIPPhonehasuptofourlines(L1‐L4)to

makeandreceivecallstoyourtelephone

number.

Thelinekeywillchangecolorwheninuse

(flashingredwhenacallisincoming,red

wheninuseandgreenwhennotinuse.)

Speaker Press“Speaker/Headset”.

Mute Press“Mute”.

IPPhoneFeatures(Top)

Feature Phone

VoiceMail Press“Voicemail”.

CallList Press“CallList”

toviewalistofcallers.UseUp/DownNavigation

buttontoselectnumber.Press“Dial”

softkeytoplacecall.If

using‘9’

foranexternalline,click“Edit”

andinsertthe‘9’

before

pressingdial.

Directory Press“Directory”

toviewalistofextensionsintheBusiness

Group.Youcanaddnumberstothedirectoryusingthe“copy”

softkeyontheIPPhone.Thereisnoimportfeature.

DoNotDisturb

(DND)

Press“DND”

andtheredlightindicatorwillappear.Callerswill

automaticallybesenttovoicemail.Toremovepress“DND”.

Download the 55i Label Template for the top of the phone at:

http://www.onecommunications.com/support

IPPhoneFeatures(Middle)

Feature Phone

Dial Todial,thephonemustbeoffthehook.Press“Dial”

softkeytoplacea

call.

3Way

Conference

Toconference,thephonemustalreadybeconnectedtoacall.

Press“Conf”

softkeyandenterthephonenumberofthepartyyouwish

toconferencein.Press“Conf”

softkeytoconnectallparties.

Transfer Totransfer,thephonemustalreadybeconnectedtoacall.

BlindTransfer Press“Xfer”

softkeyandenterphonenumber.Press“Xfer”

againto

blindtransfer.Ifleftunanswered,thecallwillberoutedtovoicemail.

Announced

Transfer

Press“Xfer”

softkeyandenterphonenumber.Speaktocallrecipient

andthenpressthe“Xfer”

softkey.Iftherecipientwantsthecalltogoto

voicemail,heorshemustpressthe“DND”

softkeypriortohangingup.

VoiceMailSetup

This will take about 2 minutes

ClickthevoicemailbuttonontheIPPhone.

Followthevoicepromptstosetupyourvoicemail.

•

Recordyourname.

•

SetyourvoicemailPIN(6‐20digitslong)whichisalsousedforthe

CommPortal.

–

Thepincannotbeanypartofthetelephonenumber

–

Thepincannotbeasequenceofnumbers(not123456)

–

Thepincannotrepeatanynumbermorethantwo(2)times(not

5551234)

•

Recordapersonalgreetingorkeepthestandardgreetingwithyour

recordedname.

Note:Afterinitialsetup,youcanaccessyourvoicemailremotelybydialing

yourphonenumberandpressingthe‘*’

button.

VoiceMailTree

VoiceMailtoE‐mail

Note: A one minute message is about 400-500 Kb.

CommPortalAccess

•

TheCommPortal*isawebtoolwhichallowsyouto

viewmissedcalls,listentovoicemailmessages,view

contacts,andsetuprulestohandleyourcalls.

•

AccesstotheCommPortalisavailablefromany

locationwithInternetconnectivity.

–

Gotohttps://hostedpbx.onecommunications.com.

–

Enteryour10‐digitphonenumber.

–

EnterthePINthatyoucreatedwhenyousetupyourvoice

mail.

*SystemrequirementsarelistedintheQuickStartGuide.

“Tabs”

Dashboard:

providesa

quickviewofthemost

commonfunctions.

Messages&Calls:

provides

callhistory.

Contacts:

providesa

methodforstoringand

retrievingcontactdetails.

CallManager:

allows

customertomanagehow

incomingcallsarehandled.

Settings:

providesaccessto

callservicesettings.

CommPortalDemo

•

The“Tabs”

(topline)providenavigationtothekeyfeatures.

CommPortalStandard

Buttons

•

Belowthenavigation“Tabs”

thereareseveralstandard

buttonslocatedontherightsideofthepage.

Button CommPortalFunction

ClicktoDialallowsyoutoenteraphonenumberthatwillbecalledfrom

yourIPphone.

LogoutexitstheCommPortal.Youareautomaticallyloggedoutafter30

minutesofinactivity.

Refreshupdatesthepagewithrecentphoneandmessageactivity.

OnlineHelp

•

Thehelpbuttonprovides

immediateanswersto

questionsrelatedto

availablefeatures.

•

Theinformationprovided

willchangebasedonthe

“Tab”

youareviewing.

•

Visitwww.onecommunications.com/support

toaccessHostedIPPBXuser guides.

•

Dial1.800.962.2488(listedintheQuickStart

Guide)forCustomerServiceissues.

PremiumSeatFeatures

•

CommPortalAssistant(CommAssistant)ToolBar*

–

Microsoft

OutlookIntegrationallowsyoutosynchronizecontactsand

usetheexisting“CallContact”

button.

–

ToasterPop‐upprovidesanindicationthatanewmessagehas

arrived.

•

RemoteClicktoDialallowsyoutousearemotetelephoneto

makecallsandcallerIDdisplaysyourIPphonenumber.

•

FindMe/FollowMeisasubscriberlocationservicefor

incomingcalls.

•

IncomingCallManagerisacallhandlingservice.

*SystemrequirementsarelistedinthePremiumSeatQuickStartGuide.

CommAssistantToolBar

•

TheCommAssistantToolBarisathinsoftwareclientwhich

runsonyourPCandoffersconvenientaccessintoyour

account.

GototheSettingstabandchooseCommPortalAssistant.

DownloadtheToolBar.

ClicktheToolBaricononyourTaskbarat

thebottomrightcornerofyourscreen.

SelectConfigureCommAssistant.

CommAssistantToolBar

ToolBarSettings

•

OntheGeneraltab,enter

theCommPortal

credentialsandProxy

configurationsettingsas

shown.

•

TheOptionssettingscan

besetbasedonyour

personalpreferences.

ToolBarUsage

•

Youcanviewthe

Dashboardbyclickingthe

ToolBaricononyour

TaskbarandselectOpen

Dashboard.

•

Youcanusethe

CommAssistantdrop‐

downtoplaceorforward

calls,applyrules,

configureschedules,and

more.

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Aastra 55I Training

Brand: Aastra

Model: 55I

Category: IP phones

Type: Training

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Aastra 55I Training

Aastra 55I Training

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