Gateway 9715 User manual

Gateway 9715 Server

USER GUIDE

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Contents

1 Checking Out Your Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Control panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2 Setting Up Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Mounting your server into a cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Converting to pedestal configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Starting your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Understanding the power-on self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Controlling your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Local control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Turning off your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Initial hardware settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring SCSI features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3 Managing and Maintaining Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

System administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Gateway Server Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Local control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Server security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Identifying your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Creating a DOS-bootable System Update Package (

SUP

) CD . . . . . . . . . . . . . . . . . . . . . 42

Baseboard Management Controller (

BMC

) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Intel

®

Management Module (IMM) features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Updating the BMC firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Embedded Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

FRU/SDR Load utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

The SEL Viewer utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Using your System Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Preparing for system recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

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Recording the BIOS configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Caring for your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Cleaning your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4 Installing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Preparing to install components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Selecting a place to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Gathering the tools you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Torque settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Opening the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Removing and installing the processor air baffle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Removing and installing the center brace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Closing the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Installing and removing the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Installing a fixed, removable-media drive in a 5.25-inch drive bay . . . . . . . . . . . . . . . . 77

Installing a hot-swap hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Removing and installing the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Installing and removing memory boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Installing and removing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Configuring memory options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Hot installation or removal of PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Cold installation or removal of PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . 104

Fibre channel module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Operating system driver installation and configuration . . . . . . . . . . . . . . . . . . . . . . . . 107

Fibre channel HBA manager software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Installing or removing the fibre channel module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Special handling of Intel Xeon processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Installation and removal of processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Processor VRM requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Installing an Intel Management Module (IMM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Installing and removing the ROMB (RAID on Motherboard) activation key and dedicated RAID

memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Installing and removing the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Power subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Replacing a power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Replacing a power distribution board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Replacing the SCSI hot-swap backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Replacing the front panel I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Replacing a hot-swap fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

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5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Opening the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Rolling BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Recovering the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Resetting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Resetting BIOS passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

6 Configuring your RAID solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Configuring your ROMB RAID solution with the RAID BIOS Console configuration utility 165

Configuring your ROMB RAID solution with the RAID Web Console . . . . . . . . . . . . . . . 174

Web Console components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Client system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Quick configuration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Registration server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Installing the Windows Web Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Launching the Web Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Configuring arrays and logical drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Reclaiming hot spare disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Reconfiguring existing arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Battery replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Post error beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

BIOS recovery beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Additional beep codes provided by Intel Management Modules . . . . . . . . . . . . . . . . 200

LED information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Diagnostic POST LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

USB flash memory device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

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Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

A Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

System board specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Fibre channel card specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Electronic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

B BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

C Field Replaceable Unit (FRU) Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Available FRU kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

D Extensible Firmware Interface (EFI) Shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Basic EFI Shell commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

E Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

8510702.book Page iv Thursday, July 7, 2005 11:21 AM

Chapter 1

1

Checking Out Your Gateway

Server

• Locating drives, ports, jacks, and controls

• Locating system board components

• Getting help

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Chapter 1: Checking Out Your Gateway Server

Front

Control panels

CD or

DVD

drive

USB ports

5.25-inch

drive bays

(2)

Hot-swap

hard drive

bays (10)

Video port

Control

panel

Hot swap

fans

(behind

faceplate)

ID button

Reset button

NIC 1 activity LED

NIC 2 activity LED

ID LED

Power button

Hard drive

activity/fault

LED

Power/sleep LED

Status LED

ID LED

NIC 2 activity LED

NIC 1 activity LED

Combined hard drive

activity and fault LED

Reset

button

Power button

Power/sleep LED

Scroll up

Scroll down

Back button

Select button

Standard control panel Optional control panel

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Back

Serial port

Power

connector

Monitor port

PCI slots

(shown with

EMI shields)

Power connector

USB ports

Gb network

ports (2)

Power supply LEDs

Power supply

LEDs

Power supply

module latch

Power supply

module latch

RJ-45 Server

management

connector

ID LED

Fiber channel

module slot

(optional)

ID button

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Chapter 1: Checking Out Your Gateway Server

Interior

Card

retention

clips

Hot-swap

fans

CPU Sockets

Front

Center brace

Hot-swap drive bay

backplane

Fiber

module

retention

clip

System

board

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System board

Left side

USB 1 and 2 connectors

SATA connector

Serial/video

connectors

Diagnostic LEDS (8)

NIC 1 and NIC 2 connectors

ID LED

PCI slot 1 Hot plug Express x8

PCI slots 6 and 7 PCI-X 100

(non-hot plug)

PCI slots 3, 4, and 5

Hot plug Express x4

RJ-45 Server management port

IMM

mo

d

u

l

e

connector

ID button

Memory board A connector

PCI slot 2 Hot plug PCI-X 133

CMOS

battery

ROMB RAID activation key

Memory board B connector

Memory board D

connector

Memory board C connector

Fibre channel module connector

Onboard RAID

Cache Memory

connector

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Chapter 1: Checking Out Your Gateway Server

Right side

CPU 1 socket

VRM 10.2L connector

DC power connectors

CPU 2 socket

RAID smart battery connector

SCSI channel B

connector

SCSI channel A connector

Front panel connector

Power distribution board signal connec

t

CPU 4 socket

CPU 3 socket

VRM 10.2LD connector

VRM 9.1 connector (processor cache)

Chassis intrusion connector

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Getting Help

In addition to your operating system’s documentation, you can use the following

information resources to help you use your server.

System Companion CD

Use the System Companion CD to access file utilities, Windows 2003 Server drivers, and

documentation for your server and its components. For more information, see Using Your

System Companion CD.

Gateway Web site

Gateway provides a variety of information on its Web site to help you use your server.

Visit the Gateway Web site at support.gateway.com for:

■ Technical documentation and product guides

■ Technical tips and support

■ Updated hardware drivers

■ Order status

■ Frequently asked questions (FAQs)

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Chapter 1: Checking Out Your Gateway Server

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Chapter 2

9

Setting Up Your Server

• Setting up the hardware

• Protecting from power source problems

• Mounting your server into a cabinet

• Starting and turning off your server

• Setting up the operating system

• Configuring SCSI features

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Chapter 2: Setting Up Your Server

Setting up the hardware

To make sure that your working environment is safe:

■ Use a clean, dry, flat, stable surface for your server. Allow at least 6 inches at the back

of the server for cabling and air circulation.

■ Use the instructions on your server’s setup poster to set up your hardware.

■ Use an uninterruptible power supply (UPS) with surge protection for protection from

power outages and power spikes.

■ Avoid subjecting your server to extreme temperature changes. Do not expose your

server to direct sunlight, heating ducts, or other heat-generating objects. Damage

caused by extreme temperatures is not covered by your warranty. As a general rule,

your server is safest at temperatures that are comfortable for you.

■ Keep your server and magnetic media away from equipment that generates magnetic

fields, such as unshielded stereo speakers. Strong magnetic fields can erase data on

both diskettes and hard drives. Even a telephone placed too close to the server may

cause interference.

Mounting your server into a cabinet

The cabinet mounting hardware included with your server should be used with standard

4-post cabinets that have front and back vertical posts. If your cabinet is a different type,

obtain mounting hardware from the cabinet manufacturer.

Refer to the documentation that comes with the rackmount rail kit for installation

instructions.

Warning

Your server comes with a 3-wire AC power cords fitted with the correct

plug style for your region. If these plugs do not match the connector

on your UPS or wall outlet, do not attempt to modify the plugs in any

way. Use a UPS or wall outlet that is appropriate for the supplied

AC power cords.

Warning

Lifting the server and attaching it to the rack is a two-person job. If

needed, use an appropriate lifting device. A fully loaded Gateway

9715 server weighs about 130 lbs (60 kg).

Caution

Before attaching cabinet accessories, make sure that the server is

turned off and all power cords are unplugged.

Caution

The cabinet must provide sufficient airflow to the front of the server

to maintain correct cooling.

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Setting up the hardware

Converting to pedestal configuration

To convert your server to a pedestal configuration, you need a pedestal conversion kit. To

order the conversion kit, contact Gateway Customer Care, Gateway Sales, or visit

accessories.gateway.com

. For more information on contacting Customer Care, see

“Telephone support” on page 223.

Contents of the conversion kit

The pedestal conversion kit contains the following:

■ Outer cover (1)

■ Phillips screws (6)

■ Caster assemblies (4)

■ Pedestal face plate (1)

■ Torx screws (6)

Tools required

You need the following tools to convert to the pedestal configuration:

■ Phillips head screwdriver (#2)

■ Torx screwdriver

To convert your server to the pedestal configuration:

1 Follow the instructions in “Preventing static electricity discharge” on page 65.

2 Remove the server from the rack cabinet, if necessary.

3 Remove the slide rails and cable management arm (if installed).

4 Remove the optional control panel (if installed), by following the instructions in

“Removing and installing the control panel” on page 84.

Warning

Lifting the server or removing it from the rack is a two-person job. If

needed, use an appropriate lifting device. A fully loaded Gateway

9715 server weighs about 130 lbs (60 kg).

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Chapter 2: Setting Up Your Server

5 Turn the server over so the bottom is facing up, then position the outer cover, supplied

with the conversion kit, on the bottom of the chassis.

6 Align the screw holes in the outer cover with the holes in the chassis and secure with

the six screws provided with the kit.

Outer cover

Screw

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Setting up the hardware

7 Align each of the casters with its screw hole on the (new) bottom of the server and

secure with one Phillips screw per caster (provided with caster assembly).

8 Remove the Torx screws securing the rack faceplate to the front of the chassis, then

remove the faceplate.

9 Align the screw holes in the pedestal faceplate with the holes on the front of the

chassis, then secure with the Torx screws you previously removed.

Insert and partially tighten four screws before inserting the remaining screws, then

fully tighten the screws.

Caster

Screw

Faceplate

Torx Screw

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Chapter 2: Setting Up Your Server

10 Reinstall the optional control panel by following the instructions in “Removing and

installing the control panel” on page 84.

11 Set the server upright on its casters and reconnect the data and power cables.

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Protecting from power source problems

Surge protectors, line conditioners, and uninterruptible power supplies can help protect

your server against power source problems.

Surge protectors

During a power surge, the voltage level of electricity coming into your server can increase

to far above normal levels and cause data loss or server damage. Protect your server and

peripheral devices by connecting them to a surge protector, which absorbs voltage surges

and prevents them from reaching your server.

When you purchase a surge protector:

■ Make sure that the surge protector meets the appropriate product safety certification

for your location, such as Underwriters Laboratories (UL).

■ Check the maximum amount of voltage the protector allows to pass through the line.

The lower the voltage, the better the protection for your server.

■ Check the energy absorption (dissipation) rating. The higher the energy absorption

rating, the better the protection for your server.

Line conditioners

A line conditioner protects your server from the small fluctuations in voltage from an

electrical supply. Most servers can handle this variation, called line noise, without problems.

However, some electrical sources include more line noise than normal. Line noise can also

be a problem if your server is located near, or shares a circuit with, a device that causes

electromagnetic interference, such as a television or a motor.

Some surge protectors and uninterruptible power supplies include simple line-conditioning

capabilities.

Uninterruptible power supplies

Use an uninterruptible power supply (UPS) to protect your server from data loss during a

total power failure. A UPS uses a battery to keep your server running temporarily during

a power failure and lets you save your work and shut down your server. You cannot run

your server for an extended period of time while using only the UPS. To buy a UPS, visit

accessories.gateway.com

.

Caution

High voltages can enter your server through the power cord, and the

modem and network connections. Protect your server by using a

surge protector. If you have a modem, use a surge protector that has

the appropriate type of modem jack. During an electrical storm,

unplug the surge protector and the modem and network cables.

8510702.book Page 15 Thursday, July 7, 2005 11:21 AM

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Gateway 9715 User manual

Gateway 9715 User manual

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