Page is loading ...
Gateway 9715 Server
USER GUIDE
C
M
Y
CM
MY
CY
CMY
K
ServerCover_FRONT.pdf 6/13/2005 12:03:59 PMServerCover_FRONT.pdf 6/13/2005 12:03:59 PM
i
www.gateway.com
Contents
1 Checking Out Your Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Control panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
System Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Setting Up Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting up the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mounting your server into a cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Converting to pedestal configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Starting your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Understanding the power-on self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Controlling your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Local control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Turning off your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Initial hardware settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configuring SCSI features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3 Managing and Maintaining Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
System administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Gateway Server Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Local control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Server security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Identifying your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Creating a DOS-bootable System Update Package (
SUP
) CD . . . . . . . . . . . . . . . . . . . . . 42
Baseboard Management Controller (
BMC
) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Intel
®
Management Module (IMM) features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Updating the BMC firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Embedded Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
FRU/SDR Load utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The SEL Viewer utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using your System Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Preparing for system recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
8510702.book Page i Thursday, July 7, 2005 11:21 AM
ii
www.gateway.com
Recording the BIOS configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Caring for your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Cleaning your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4 Installing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Preparing to install components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Selecting a place to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Gathering the tools you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Torque settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Opening the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing and installing the processor air baffle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Removing and installing the center brace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Closing the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Installing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Installing and removing the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Installing a fixed, removable-media drive in a 5.25-inch drive bay . . . . . . . . . . . . . . . . 77
Installing a hot-swap hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Removing and installing the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Installing and removing memory boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Installing and removing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Configuring memory options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Hot installation or removal of PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cold installation or removal of PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . 104
Fibre channel module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Operating system driver installation and configuration . . . . . . . . . . . . . . . . . . . . . . . . 107
Fibre channel HBA manager software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Installing or removing the fibre channel module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Special handling of Intel Xeon processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Installation and removal of processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Processor VRM requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Installing an Intel Management Module (IMM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Installing and removing the ROMB (RAID on Motherboard) activation key and dedicated RAID
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Installing and removing the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Power subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Replacing a power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Replacing a power distribution board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Replacing the SCSI hot-swap backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Replacing the front panel I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Replacing a hot-swap fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
8510702.book Page ii Thursday, July 7, 2005 11:21 AM
iii
www.gateway.com
5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Opening the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Rolling BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Recovering the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Resetting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Resetting BIOS passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
6 Configuring your RAID solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Configuring your ROMB RAID solution with the RAID BIOS Console configuration utility 165
Configuring your ROMB RAID solution with the RAID Web Console . . . . . . . . . . . . . . . 174
Web Console components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Client system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Quick configuration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Registration server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Installing the Windows Web Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Launching the Web Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Configuring arrays and logical drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Reclaiming hot spare disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Reconfiguring existing arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Battery replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Post error beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
BIOS recovery beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Additional beep codes provided by Intel Management Modules . . . . . . . . . . . . . . . . 200
LED information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Diagnostic POST LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
USB flash memory device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
8510702.book Page iii Thursday, July 7, 2005 11:21 AM
iv
www.gateway.com
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
A Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
System board specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Fibre channel card specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Electronic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
B BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
C Field Replaceable Unit (FRU) Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Available FRU kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
D Extensible Firmware Interface (EFI) Shell . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Basic EFI Shell commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
E Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
8510702.book Page iv Thursday, July 7, 2005 11:21 AM
Chapter 1
1
Checking Out Your Gateway
Server
• Locating drives, ports, jacks, and controls
• Locating system board components
• Getting help
8510702.book Page 1 Thursday, July 7, 2005 11:21 AM
2
www.gateway.com
Chapter 1: Checking Out Your Gateway Server
Front
Control panels
CD or
DVD
drive
USB ports
5.25-inch
drive bays
(2)
Hot-swap
hard drive
bays (10)
Video port
Control
panel
Hot swap
fans
(behind
faceplate)
ID button
Reset button
NIC 1 activity LED
NIC 2 activity LED
ID LED
Power button
Hard drive
activity/fault
LED
Power/sleep LED
Status LED
Status LED
ID LED
NIC 2 activity LED
NIC 1 activity LED
Combined hard drive
activity and fault LED
Reset
button
Power button
Power/sleep LED
Scroll up
Scroll down
Back button
Select button
Standard control panel Optional control panel
8510702.book Page 2 Thursday, July 7, 2005 11:21 AM
3
www.gateway.com
Back
Back
Serial port
Power
connector
Monitor port
PCI slots
(shown with
EMI shields)
Power connector
USB ports
Gb network
ports (2)
Power supply LEDs
Power supply
LEDs
Power supply
module latch
Power supply
module latch
RJ-45 Server
management
connector
ID LED
Fiber channel
module slot
(optional)
ID button
8510702.book Page 3 Thursday, July 7, 2005 11:21 AM
5
www.gateway.com
System board
System board
Left side
USB 1 and 2 connectors
SATA connector
Serial/video
connectors
Diagnostic LEDS (8)
NIC 1 and NIC 2 connectors
ID LED
PCI slot 1 Hot plug Express x8
PCI slots 6 and 7 PCI-X 100
(non-hot plug)
PCI slots 3, 4, and 5
Hot plug Express x4
RJ-45 Server management port
IMM
mo
d
u
l
e
connector
ID button
Memory board A connector
PCI slot 2 Hot plug PCI-X 133
CMOS
battery
ROMB RAID activation key
Memory board B connector
Memory board D
connector
Memory board C connector
Fibre channel module connector
Onboard RAID
Cache Memory
connector
8510702.book Page 5 Thursday, July 7, 2005 11:21 AM
6
www.gateway.com
Chapter 1: Checking Out Your Gateway Server
Right side
CPU 1 socket
VRM 10.2L connector
DC power connectors
CPU 2 socket
RAID smart battery connector
SCSI channel B
connector
SCSI channel A connector
Front panel connector
Power distribution board signal connec
t
CPU 4 socket
CPU 3 socket
VRM 10.2LD connector
VRM 9.1 connector (processor cache)
Chassis intrusion connector
8510702.book Page 6 Thursday, July 7, 2005 11:21 AM
7
www.gateway.com
Getting Help
Getting Help
In addition to your operating system’s documentation, you can use the following
information resources to help you use your server.
System Companion CD
Use the System Companion CD to access file utilities, Windows 2003 Server drivers, and
documentation for your server and its components. For more information, see Using Your
System Companion CD.
Gateway Web site
Gateway provides a variety of information on its Web site to help you use your server.
Visit the Gateway Web site at support.gateway.com for:
■ Technical documentation and product guides
■ Technical tips and support
■ Updated hardware drivers
■ Order status
■ Frequently asked questions (FAQs)
8510702.book Page 7 Thursday, July 7, 2005 11:21 AM
Chapter 2
9
Setting Up Your Server
• Setting up the hardware
• Protecting from power source problems
• Mounting your server into a cabinet
• Starting and turning off your server
• Setting up the operating system
• Configuring SCSI features
8510702.book Page 9 Thursday, July 7, 2005 11:21 AM
10
www.gateway.com
Chapter 2: Setting Up Your Server
Setting up the hardware
To make sure that your working environment is safe:
■ Use a clean, dry, flat, stable surface for your server. Allow at least 6 inches at the back
of the server for cabling and air circulation.
■ Use the instructions on your server’s setup poster to set up your hardware.
■ Use an uninterruptible power supply (UPS) with surge protection for protection from
power outages and power spikes.
■ Avoid subjecting your server to extreme temperature changes. Do not expose your
server to direct sunlight, heating ducts, or other heat-generating objects. Damage
caused by extreme temperatures is not covered by your warranty. As a general rule,
your server is safest at temperatures that are comfortable for you.
■ Keep your server and magnetic media away from equipment that generates magnetic
fields, such as unshielded stereo speakers. Strong magnetic fields can erase data on
both diskettes and hard drives. Even a telephone placed too close to the server may
cause interference.
Mounting your server into a cabinet
The cabinet mounting hardware included with your server should be used with standard
4-post cabinets that have front and back vertical posts. If your cabinet is a different type,
obtain mounting hardware from the cabinet manufacturer.
Refer to the documentation that comes with the rackmount rail kit for installation
instructions.
Warning
Your server comes with a 3-wire AC power cords fitted with the correct
plug style for your region. If these plugs do not match the connector
on your UPS or wall outlet, do not attempt to modify the plugs in any
way. Use a UPS or wall outlet that is appropriate for the supplied
AC power cords.
Warning
Lifting the server and attaching it to the rack is a two-person job. If
needed, use an appropriate lifting device. A fully loaded Gateway
9715 server weighs about 130 lbs (60 kg).
Caution
Before attaching cabinet accessories, make sure that the server is
turned off and all power cords are unplugged.
Caution
The cabinet must provide sufficient airflow to the front of the server
to maintain correct cooling.
8510702.book Page 10 Thursday, July 7, 2005 11:21 AM
11
www.gateway.com
Setting up the hardware
Converting to pedestal configuration
To convert your server to a pedestal configuration, you need a pedestal conversion kit. To
order the conversion kit, contact Gateway Customer Care, Gateway Sales, or visit
accessories.gateway.com
. For more information on contacting Customer Care, see
“Telephone support” on page 223.
Contents of the conversion kit
The pedestal conversion kit contains the following:
■ Outer cover (1)
■ Phillips screws (6)
■ Caster assemblies (4)
■ Pedestal face plate (1)
■ Torx screws (6)
Tools required
You need the following tools to convert to the pedestal configuration:
■ Phillips head screwdriver (#2)
■ Torx screwdriver
To convert your server to the pedestal configuration:
1 Follow the instructions in “Preventing static electricity discharge” on page 65.
2 Remove the server from the rack cabinet, if necessary.
3 Remove the slide rails and cable management arm (if installed).
4 Remove the optional control panel (if installed), by following the instructions in
“Removing and installing the control panel” on page 84.
Warning
Lifting the server or removing it from the rack is a two-person job. If
needed, use an appropriate lifting device. A fully loaded Gateway
9715 server weighs about 130 lbs (60 kg).
8510702.book Page 11 Thursday, July 7, 2005 11:21 AM
12
www.gateway.com
Chapter 2: Setting Up Your Server
5 Turn the server over so the bottom is facing up, then position the outer cover, supplied
with the conversion kit, on the bottom of the chassis.
6 Align the screw holes in the outer cover with the holes in the chassis and secure with
the six screws provided with the kit.
Outer cover
Screw
8510702.book Page 12 Thursday, July 7, 2005 11:21 AM
13
www.gateway.com
Setting up the hardware
7 Align each of the casters with its screw hole on the (new) bottom of the server and
secure with one Phillips screw per caster (provided with caster assembly).
8 Remove the Torx screws securing the rack faceplate to the front of the chassis, then
remove the faceplate.
9 Align the screw holes in the pedestal faceplate with the holes on the front of the
chassis, then secure with the Torx screws you previously removed.
Insert and partially tighten four screws before inserting the remaining screws, then
fully tighten the screws.
Caster
Screw
Faceplate
Torx Screw
8510702.book Page 13 Thursday, July 7, 2005 11:21 AM
14
www.gateway.com
Chapter 2: Setting Up Your Server
10 Reinstall the optional control panel by following the instructions in “Removing and
installing the control panel” on page 84.
11 Set the server upright on its casters and reconnect the data and power cables.
8510702.book Page 14 Thursday, July 7, 2005 11:21 AM
15
www.gateway.com
Protecting from power source problems
Protecting from power source problems
Surge protectors, line conditioners, and uninterruptible power supplies can help protect
your server against power source problems.
Surge protectors
During a power surge, the voltage level of electricity coming into your server can increase
to far above normal levels and cause data loss or server damage. Protect your server and
peripheral devices by connecting them to a surge protector, which absorbs voltage surges
and prevents them from reaching your server.
When you purchase a surge protector:
■ Make sure that the surge protector meets the appropriate product safety certification
for your location, such as Underwriters Laboratories (UL).
■ Check the maximum amount of voltage the protector allows to pass through the line.
The lower the voltage, the better the protection for your server.
■ Check the energy absorption (dissipation) rating. The higher the energy absorption
rating, the better the protection for your server.
Line conditioners
A line conditioner protects your server from the small fluctuations in voltage from an
electrical supply. Most servers can handle this variation, called line noise, without problems.
However, some electrical sources include more line noise than normal. Line noise can also
be a problem if your server is located near, or shares a circuit with, a device that causes
electromagnetic interference, such as a television or a motor.
Some surge protectors and uninterruptible power supplies include simple line-conditioning
capabilities.
Uninterruptible power supplies
Use an uninterruptible power supply (UPS) to protect your server from data loss during a
total power failure. A UPS uses a battery to keep your server running temporarily during
a power failure and lets you save your work and shut down your server. You cannot run
your server for an extended period of time while using only the UPS. To buy a UPS, visit
accessories.gateway.com
.
Caution
High voltages can enter your server through the power cord, and the
modem and network connections. Protect your server by using a
surge protector. If you have a modem, use a surge protector that has
the appropriate type of modem jack. During an electrical storm,
unplug the surge protector and the modem and network cables.
8510702.book Page 15 Thursday, July 7, 2005 11:21 AM
/
