Neopost IS-280 iMeter User manual

Type
User manual
USER'S GUIDE
IS-280
MAILING SYSTEMS
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Table of Contents
Read this First 11
1.1 What you will Find in this Manual .......................................................................3
1.2 Safety Requirements .........................................................................................6
Meet Your Mailing System 112
2.1 System Layout .................................................................................................13
2.2 Control Panel Features ....................................................................................15
2.3 Connections .....................................................................................................18
2.4 Power Management .........................................................................................20
Processing Mail 233
3.1 The different Types of Imprint ..........................................................................25
3.2 Preparing and Starting your Work Session ......................................................27
3.3 Processing [Standard] Mail ..............................................................................33
3.4 Printing [Received] for Incoming Mail ..............................................................45
3.5 Settings Details ................................................................................................48
3.6 Complementary Operations .............................................................................62
Money Operations 634
4.1 Overview ..........................................................................................................65
4.2 Managing Funds ..............................................................................................67
4.3 Unlocking the Meter (Postal Inspection) ..........................................................71
Managing Accounts and Access Rights 735
5.1 Accounting and Access Rights Overview ........................................................75
5.2 Selecting an 'Account Mode ' ...........................................................................77
5.3 Guidelines to Setup Account Modes ................................................................78
5.4 Selecting an 'Account Mode' ............................................................................82
5.5 Managing the Accounts ...................................................................................83
Reports 876
6.1 Report Overview ..............................................................................................89
6.2 Generating Reports ..........................................................................................92
6.3 Postage Data ...................................................................................................94
6.4 Funds Data ......................................................................................................95
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6.5 Account Data ...................................................................................................97
6.6 System Data ..................................................................................................100
Online Services 1057
7.1 Online Services Overview ..............................................................................107
7.2 Connecting to Online Services .......................................................................108
7.3 Uploading Statistics (Optional) .......................................................................113
7.4 System Online Services .................................................................................114
7.5 eConfirmation Services (Optional) .................................................................116
iMeter PC Link Application 1238
8.1 iMeter PC Link Application Overview .............................................................125
8.2 Funds Management .......................................................................................127
8.3 Online Services ..............................................................................................129
8.4 Support ..........................................................................................................130
8.5 Configure Alerts .............................................................................................131
8.6 Maintenance ..................................................................................................132
Configuring your Mailing System 1339
9.1 Settings Overview ..........................................................................................135
9.2 Logging in / out as the Supervisor .................................................................136
9.3 Changing the Display Language ....................................................................138
9.4 Adjusting the Display Contrast .......................................................................140
9.5 System Time-outs ..........................................................................................142
9.6 Funds Warnings .............................................................................................146
9.7 Funds PIN Code ............................................................................................148
9.8 Weighing Settings ..........................................................................................149
9.9 Imprint Default Settings ..................................................................................156
9.10 Imprint Memories ...........................................................................................160
9.11 Connection Settings .......................................................................................164
9.12 Time and Date Management ..........................................................................169
Options and Updates 17110
10.1 Options and Updates Process .....................................................................173
10.2 Using the Mailbox ........................................................................................174
10.3 Managing Options ........................................................................................177
10.4 Managing Slogan s ......................................................................................179
10.5 Managing Postal Rates ................................................................................182
10.6 Updating System Software ..........................................................................184
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Maintaining your Mailing System 18511
11.1 Maintaining the Ink Cartridge .......................................................................187
11.2 Maintenance Processes ...............................................................................196
Troubleshooting 19912
12.1 Weighing Problems ......................................................................................201
12.2 Diagnostics and System Data ......................................................................203
Specifications 20913
13.1 Mail Specifications .......................................................................................211
13.2 General Specifications .................................................................................213
13.3 Weighing Platform ........................................................................................214
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Read this First1
This section contains important information about safety precautions and environmental
recommendations to operate your equipment in the best possible conditions.
1.1 What you will Find in this Manual ........................................3
1.2 Safety Requirements .............................................................6
How to Disconnect your Mailing System ..........................................................8
1
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What you will Find in this
Manual
1.1
Section 1: Read this First
Make sure your have read and fully understood the safety requirements
in this section.
This section also includes a list of acronyms and symbols used in the manual.
Section 2: Meet Your Mailing System
System features, Reference descriptions of elements and controls, Mail format
and How to power your Mailing System on or off.
Section 3: Processing Mail
Processing mail using the Mailing System: Selecting a rate, Weighing, Printing,
and Processing received mail.
Section 4: Money Operations
Loading postage funds.
Section 5: Managing Accounts and Access Rights
How you can change accounts as user or set up accounts and control access
to the machine as supervisor (Varies with model).
Section 6: Reports
How you can generate and print out reports for the mailing system usage, funds
usage, account usage, etc.
Section 7: Online Services
Using your Mailing System for online postal services and connect your machine
for upgrades.
Section 8: iMeter PC Link Application
Performing all the Mailing System calls to servers by using the internet connec-
tion of your PC.
Section 9: Configuring your Mailing System
All the parameters of your Mailing System you can set up as User (Temporary
settings) or Supervisor (Default settings).
Section 10: Options and Updates
How to update/upgrade your system and modify the imprint (custom text, ad
slogan, rates...).
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1
Read this First
Section 11: Maintaining your Mailing System
Changing the ink cartridge and maintaining other system components.
Section 12: Troubleshooting
What to do when a problem occurs: poor printing etc.
Section 13: Specifications
Detailed capabilities of your Mailing System.
Symbols
This manual uses the symbols listed below.
Indicates...This symbol...
WARNING : Indicates a human safety hazard.
ATTENTION : Brings to your attention a risk for equipment or mail
that could result from an action you may perform.
NOTE : Remark that explains different cases or specificities.
TIP : Advice to help save you time when processing your mail.
SUPERVISOR : Indicates that you have to log in as supervisor
(Using the supervisor PIN) to perform the procedure.
Postage functions of the Mailing System are not accessible in this
mode.
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1
Read this First
Glossary
This manual uses the acronyms listed below.
DescriptionAcronym
Total Postage UsedAscending
Postage AvailableFunds
IDentificationID
Local Area Network: link between computersLAN
Personal ComputerPC
Personal Identification NumberPIN
Postal Security Device (Meter)PSD
United States Postal ServicesUSPS
1
Read this First
5
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Safety Requirements1.2
Power Connection
Before connection, check whether the Mailing System is suitable for external Power Supply.
Refer to the type plates at the back of the pieces of equipment.
•
To reduce the risk of fire, use only the power cord supplied
with the Mailing System.
•
Do not use this product on a wet floor or near water.
•
Your machine should be connected with a 19VDC - 2.6A
limited power source.
•
In case of liquid spillage, disconnect the external Power
Supply from the wall plug and proceed to cleaning.
•
Use a wall plug located near the equipment and easily accessible.
Do not route the power cord between pieces of furniture or over sharp edges.
•
Make sure there is no strain on the Power Supply cord.
•
Avoid using outlets controlled by wall switches or shared by other equipment.
Compliance
Energy Star compliance
Your mailing system is Energy Star compliant: It helps you to save energy and money while
protecting the environment.
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1
Read this First
Environmental compliance
A program is implemented for the recycling of worn Mailing Systems and systems at the
end of their lifetime.
Contribute in a responsible way to the environmental protection by consulting your retailer
internet site, or by contacting him. He will inform you of the collection and treatment
processes of these systems.
General Safety
•
Before using your Mailing System, thoroughly read the operating instructions.
•
To reduce the risk of fire, electric shock and injury to persons, follow normal and
basic safety precautions for office equipment when using your Mailing System.
•
To avoid equipment damage, only use approved supplies (Inks, tapes, cleaners...).
The Mailing System contains moving parts.
Keep fingers, long hair, neck ties, loose clothing away from the mail
path at all times.
Follow the additional safety precautions below:
•
Do not place lighted candles, cigarettes, cigars, etc. on the Mailing System.
•
When lifting covers, wait for all parts to stop moving before placing hands near the
printhead.
•
When changing internal elements (Ink, PSD...), avoid using too much force to prevent
personal injury or damaging equipment.
•
To prevent overheating, do not block the equipment ventilation openings or try to
stop internal fans.
•
Do not remove bolted covers as they enclose potentially hazardous parts that should
only be accessed by a Service Representative.
1
Read this First
7
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Environmental conditions
Your Mailing System should only be operated in the following conditions:
•
Temperature range: 50°F - 104°F (10°C - 40°C)
•
Relative humidity: 80% max. without condensation.
Weighing accuracy
To obtain the best weighing results, use a solid and steady table
far from any:
• Door.
• Fan.
Disconnecting your Mailing System
Unplug the power supply cord only when the mailing system is in
Sleep or Soft Off mode . This avoids keeping the ink cartridge in a
unprotected position where the ink may dry out and become
unusable.
How to Disconnect your Mailing System
The power supply cord is the equipment disconnecting device.
1. First switch the Mailing System to Sleep Mode (See How to Switch to 'Sleep' or 'Wake'
Mode on page 20 ) if there is no emergency.
2. Unplug the Power Supply from the wall plug.
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1
Read this First
Telephone and LAN Connections
To prevent damage to equipment, do not mistake telephone jacks
that connect to the modem (optional) for LAN connectors that are
bigger.
Analog phone (4 wires)
Network/PC LAN or Weighing Platform (8 wires)
Follow the additional precautions below:
•
Avoid using equipment during an electrical storm; there may be a risk of electrical
shock from lightning.
•
Do not install telephone jacks or LAN connectors in a wet location.
•
Disconnect the telephone or LAN cable from the wall before removing equipment.
To reduce the risk of fire, only connect the modem to the telephone
line using supplied cable (See Specifications on page 209 ).
1
Read this First
9
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Meet Your Mailing Sys-
tem
2
Get to know your mailing system in this section.
2.1 System Layout .....................................................................13
2.2 Control Panel Features .......................................................15
2.3 Connections .........................................................................18
2.4 Power Management .............................................................20
How to Switch to 'Sleep' or 'Wake' Mode .......................................................20
11
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System Layout2.1
Main Components
Inserting location of envelopes for printing.Mail Path
Measures weight of mail pieces.Weighing Platform
Controls the mailing system.Control Panel
Allows you to access the ink cartridge.Cover
Inside Machine
13
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2
Meet Your Mailing System
Pull the upper left side corner to open the cover.Cover
Prints the postal imprint on envelopes.
See also Changing the Ink Cartridge on page 193 .
Ink cartridge
Postage meter.
Postal security device
(PSD)
Report printer (option)
A USB printer can be directly connected to the mailing system for printing mailing-related
reports.
For more information about compatible printers that can connect
to your mailing system, please contact technical support.
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2
Meet Your Mailing System
Control Panel Features2.2
Control panel
Display Areas
Displays account currently selected.Account
Indicates that an ad slogan will be printed.Ad slogan
Displays the date that will be printed.Date
Displays selected Imprint Memory when
applicable.
Imprint memory
Indicates unread messages in message
box.
Mailbox
Indicates the amount to be printed on the
imprint.
Postage
15
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2
Meet Your Mailing System
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Neopost IS-280 iMeter User manual

Type
User manual

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