2. Computers & electronics
  3. Print & Scan
  4. Multifunctionals
  5. Lexmark
  6. X950 Series
X950 Series

Lexmark X950 Series User manual

  • Hello! I am an AI chatbot trained to assist you with the Lexmark X950 Series User manual. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
X950 Series
User's Guide
December 2010 www.lexmark.com
Machine type(s):
7558
Model(s):
032, 036, 232, 236, 432, 436
Contents
Safety information.......................................................................................7
Learning about the printer...........................................................................9
Thank you for choosing this printer!.........................................................................................................9
Finding information about the printer......................................................................................................9
Selecting a location for the printer..........................................................................................................10
Printer configurations.............................................................................................................................12
Basic functions of the scanner.................................................................................................................14
Understanding the ADF and scanner glass..............................................................................................15
Understanding the printer control panel................................................................................................16
Understanding the home screen................................................................17
Understanding the home screen.............................................................................................................17
Using the touch-screen buttons..............................................................................................................18
Setting up and using the home screen applications....................................22
Customizing the home screen using the Embedded Web Server...........................................................22
Using the home screen applications.......................................................................................................22
Using Forms and Favorites......................................................................................................................23
Using Scan to Network............................................................................................................................25
Using the Remote Operator Panel..........................................................................................................27
Using My MFP.........................................................................................................................................28
Using WS-Scan.........................................................................................................................................30
Exporting and importing a configuration using the Embedded Web Server...........................................30
Additional printer setup.............................................................................32
Turning on the printer.............................................................................................................................32
Installing internal options........................................................................................................................33
Installing optional trays...........................................................................................................................48
Attaching cables......................................................................................................................................51
Verifying printer setup............................................................................................................................52
Setting up the printer software...............................................................................................................53
Setting up wireless printing.....................................................................................................................54
Installing the printer on a wired network...............................................................................................59
Changing port settings after installing a new network Internal Solutions Port......................................61
Contents
2
Setting up serial printing.........................................................................................................................63
Minimizing your printer's environmental impact........................................65
Saving paper and toner...........................................................................................................................65
Saving energy..........................................................................................................................................66
Recycling..................................................................................................................................................69
Loading paper and specialty media............................................................71
Setting the paper size and type...............................................................................................................71
Configuring Universal paper settings......................................................................................................71
Loading the standard or optional 520-sheet tray....................................................................................72
Loading the optional 850- and 1,150-sheet trays...................................................................................75
Loading the 2000-sheet high-capacity feeder.........................................................................................77
Loading the multipurpose feeder............................................................................................................79
Linking and unlinking trays......................................................................................................................83
Paper and specialty media guidelines.........................................................85
Paper guidelines......................................................................................................................................85
Supported paper sizes, types, and weights.............................................................................................89
Printing......................................................................................................96
Printing a document................................................................................................................................96
Printing from a flash drive.......................................................................................................................98
Printing on specialty media...................................................................................................................100
Printing confidential and other held jobs..............................................................................................102
Printing information pages....................................................................................................................103
Canceling a print job..............................................................................................................................104
Copying....................................................................................................105
Making copies.......................................................................................................................................105
Copying film photos..............................................................................................................................106
Copying on specialty media...................................................................................................................106
Customizing copy settings.....................................................................................................................107
Placing information on copies...............................................................................................................112
Canceling a copy job..............................................................................................................................112
Understanding the copy screens and options.......................................................................................113
Contents
3
E-mailing..................................................................................................116
Getting ready to e-mail.........................................................................................................................116
Creating an e-mail shortcut...................................................................................................................117
E-mailing a document............................................................................................................................118
Customizing e-mail settings...................................................................................................................119
Canceling an e-mail...............................................................................................................................120
Understanding e-mail options...............................................................................................................120
Faxing......................................................................................................123
Getting the printer ready to fax............................................................................................................123
Creating shortcuts.................................................................................................................................129
Sending a fax.........................................................................................................................................130
Customizing fax settings........................................................................................................................132
Canceling an outgoing fax.....................................................................................................................133
Understanding fax options....................................................................................................................134
Holding and forwarding faxes...............................................................................................................136
Scanning to an FTP address......................................................................138
Creating shortcuts.................................................................................................................................138
Scanning to an FTP address...................................................................................................................139
Understanding FTP options...................................................................................................................140
Scanning to a computer or flash drive......................................................143
Scanning to a computer........................................................................................................................143
Scanning to a flash drive........................................................................................................................144
Understanding the Scan Center features..............................................................................................144
Using the ScanBack Utility.....................................................................................................................144
Understanding scan profile options......................................................................................................145
Understanding printer menus...................................................................147
Menus list..............................................................................................................................................147
Supplies menu.......................................................................................................................................148
Paper menu...........................................................................................................................................150
Reports menu........................................................................................................................................161
Network/Ports menu.............................................................................................................................162
Security menu.......................................................................................................................................175
Settings menu........................................................................................................................................180
Contents
4
Help menu.............................................................................................................................................233
Securing the hard disk and other installed memory..................................235
Statement of Volatility..........................................................................................................................235
Erasing volatile memory........................................................................................................................235
Erasing non-volatile memory................................................................................................................236
Erasing printer hard disk memory using the Embedded Web Server...................................................236
Configuring printer hard disk encryption using the Embedded Web Server.........................................237
Maintaining the printer............................................................................238
Cleaning the exterior of the printer......................................................................................................238
Cleaning the scanner glass....................................................................................................................239
Cleaning the printhead lenses...............................................................................................................240
Storing supplies.....................................................................................................................................243
Checking the status of supplies.............................................................................................................244
Ordering supplies..................................................................................................................................244
Replacing Supplies.................................................................................................................................246
Moving the printer................................................................................................................................257
Administrative support............................................................................259
Finding advanced networking and administrator information.............................................................259
Using the Embedded Web Server.........................................................................................................259
Checking the status of the printer.........................................................................................................259
Checking the virtual display...................................................................................................................260
Setting up e-mail alerts.........................................................................................................................260
Viewing reports.....................................................................................................................................260
Restoring factory default settings.........................................................................................................261
Clearing jams............................................................................................262
Avoiding jams........................................................................................................................................262
Understanding jam numbers and locations..........................................................................................263
201–202 paper jams..............................................................................................................................263
203 paper jam.......................................................................................................................................265
230 paper jam.......................................................................................................................................266
231 paper jam.......................................................................................................................................267
24x paper jam........................................................................................................................................269
250 paper jam.......................................................................................................................................271
Contents
5
281 paper jam.......................................................................................................................................272
4yy.xx paper jams..................................................................................................................................274
455 staple jam.......................................................................................................................................278
28y.xx paper jams..................................................................................................................................280
Troubleshooting.......................................................................................281
Understanding printer messages..........................................................................................................281
Solving basic printer problems..............................................................................................................297
Solving printing problems.....................................................................................................................297
Solving copy problems..........................................................................................................................301
Solving scanner problems.....................................................................................................................303
Solving fax problems.............................................................................................................................305
Solving home screen applications problems.........................................................................................309
Solving option problems........................................................................................................................313
Solving paper feed problems.................................................................................................................316
Solving print quality problems..............................................................................................................317
Solving color quality problems..............................................................................................................330
Embedded Web Server does not open.................................................................................................333
Contacting customer support................................................................................................................333
Notices.....................................................................................................334
Product information..............................................................................................................................334
Edition notice........................................................................................................................................334
Power consumption..............................................................................................................................338
Index........................................................................................................352
Contents
6
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium
battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ-11) cord provided with
this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched
telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and
walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for
signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
Safety information
7
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes,
you may need additional furniture. For more information, contact the place where you purchased the printer.
SAVE THESE INSTRUCTIONS.
Safety information
8
Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network (depending on your
printer model)
• Caring for and maintaining the printer
• Troubleshooting and solving problems
User's Guide—The User's Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
http://support.lexmark.com.
Instructions for:
• Installing the printer using Guided or Advanced wireless setup
• Connecting the printer to an Ethernet or a wireless network
• Troubleshooting printer connection problems
Networking Guide— Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
Learning about the printer
9
What are you looking for? Find it here
Help using the printer software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click
?
to view context-sensitive information.
Notes:
• The Help installs automatically with the printer
software.
• The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Latest supplemental information, updates, and technical support:
• Documentation
• Driver downloads
• Live chat support
• E-mail support
• Telephone support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select your
product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact support so they may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty information Warranty information varies by country or region:
• In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then leave enough room for them too. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
Learning about the printer
10
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
1
2
3
4
5
1 100 mm (4 in.)
2 610 mm (24 in.)
3 385 mm (15 in.)
4 100 mm (4 in.)
5 100 mm (4 in.)
Learning about the printer
11
Printer configurations
Basic model
1
2
3
4
5
6
7
1 Automatic Document Feeder (ADF)
2 ADF input tray
3 ADF exit bin
4 Printer control panel
5 Standard exit bin
6 Standard 520-sheet tray
7 Multipurpose feeder
Learning about the printer
12
Configured models
You can configure your basic printer by adding optional trays. A 2,000-sheet high-capacity feeder and a finisher bin can
also be added.
1
2
3
4
5
1 Exit tray 2
Note: Exit tray 2 is applicable to any configurations except when a finisher is installed.
2 Optional 520-sheet tray (Tray 2)
3 Optional 520-sheet tray (Tray 2)
4 Optional 520-sheet tray (Tray 2)
5 Optional 2,000-sheet tandem-tray module
• 850-sheet tray (Tray 3)
• 1,150-sheet tray (Tray 4)
Learning about the printer
13
Fully configured model
1
2
1 Finisher bin
The finisher bin can either be one of the following two options:
• Standard finisher (Punch/Stapler)
• Booklet finisher (Punch/Stapler/Booklet)
2 2,000-sheet high-capacity feeder
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes,
you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Basic functions of the scanner
The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:
• Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
• Send a fax using the printer control panel.
• Send a fax to multiple fax destinations at the same time.
• Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.
• Scan documents and send them to another printer (PDF by way of FTP).
Learning about the printer
14
Understanding the ADF and scanner glass
Automatic Document Feeder (ADF) Scanner glass
Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos),
transparencies, photo paper, or thin media (such as magazine clippings).
You can use the ADF or the scanner glass to scan documents.
Using the ADF
The ADF can scan multiple pages including duplex (two-sided) pages. When using the ADF:
Note: Duplex scanning is available only in select printer models.
• Load the document into the ADF faceup, short edge first.
• Load up to 100 sheets of plain paper into the ADF.
• Scan sizes from 125 x 216 mm (4.9 x 8.5 in.) wide to 127 x 356 mm (5 x 14 in.) long.
• Scan media weights from 52 to 120 g/m
2
(14 to 32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
• Place a document facedown on the scanner glass in the corner with the green arrow.
• Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).
• Copy books up to 12.7 mm (0.5 in.) thick.
Learning about the printer
15
Understanding the printer control panel
1
@ ! .
2
A B C
3
D E F
4
G H I
5
J K L
6
M N O
7
P Q R S
8
T U V
9
W X Y Z
*
0
#
1 2 4
6
7
5
3
Item Description
1 Display Shows the status of the printer, and allows printer setup and operation
2 Indicator light
• Off—The printer is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—The printer requires operator intervention is needed.
3 Sleep Enables Sleep Mode or Hibernate Mode
The following are the statuses of the indicator light and the Sleep button:
• Entering or waking from Sleep Mode—The indicator light is illuminated solid green, Sleep button
is unilluminated.
• Operating in Sleep Mode—The indicator light is illuminated solid green, Sleep button is
illuminated solid amber.
• Entering or waking from Hibernate Mode—The indicator light is illuminated solid green, Sleep
button is illuminated blinking amber.
• Operating in Hibernate Mode—The indicator light is unilluminated, Sleep button is blinking
amber for 1/10 of a second, then go completely unilluminated for 1.9 seconds in pulsing pattern.
The following actions wake the printer from Sleep Mode:
• Touching the screen or any hard button presses.
• Opening an input tray, cover, or door.
• Sending a print job from the computer.
• Performing a Power On Reset (POR) with the main power switch.
4 Keypad Lets you enter numbers, letter, or symbols
5 Submit Lets you submit changes made in the printer settings
6 Stop/Cancel Stops all printer activity
Note: A list of option is displayed once Stopped appears on the display.
7 Home Lets you navigate back to the home screen
Learning about the printer
16
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen
buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to
messages.
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Touch To
Copy Access the Copy menus and make copies.
E-mail Access the E-mail menus and send e-mails.
Fax Access the Fax menus and send fax.
Access the printer menus.
Note: These menus are available only when the printer is in the Ready state.
FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server.
Status message bar
• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Toner Low or Cartridge Low.
• Show intervention messages so the printer can continue processing.
Status/Supplies
• Display a warning or error message whenever the printer requires intervention to continue
processing.
• Access the messages screen for more information on the message, and how to clear it.
USB or USB Thumbdrive View, select, print, scan, or e-mail photos and documents from a flash drive.
Note: This button appears only when you return to the home screen while a memory card or flash
drive is connected to the printer.
Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.
Note: The tree view supports only bookmarks created from this function, and not from any other
application.
Held Jobs Display all current held jobs.
Understanding the home screen
17
Other buttons that may appear on the home screen:
Touch To
Search held jobs Search on any of the following items:
• User name for held or confidential print jobs
• Job names for held jobs, excluding confidential print jobs
• Profile names
• Bookmark container or print job names
• USB container or print job names for supported file types
Release Held Fax Access the list of held faxes.
Note: This button appears only when there are held faxes with a
scheduled hold time previously set.
Lock Device Open a password entry screen. Enter the correct password to lock the
printer control panel.
Note: This button appears only when the printer is unlocked and
password has been set.
Unlock Device Open a password entry screen. Enter the correct password to unlock
the printer control panel.
Note: This button appears only when the printer is locked. The printer
control panel buttons and shortcuts cannot be used while this appears.
Cancel Jobs Open the Cancel Jobs screen. The Cancel Jobs screen shows three
headings: Print, Fax, and Network.
The following options are available under the Print, Fax, and Network
headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can
show only three jobs per screen. If more than three jobs exist in a
column, then an arrow appears enabling you to scroll through the jobs.
Change Language Launch the Change Language pop-up window that allows you to change
the primary language of the printer.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings and
administrative setup.
Understanding the home screen
18
Sample touch screen
Touch To
Submit Submit changes made in the printer settings.
Sample Copy Print a sample copy.
Right arrow Scroll to the right.
Left arrow Scroll to the left.
Home Return to the home screen.
Right increase Select a higher value.
Left decrease Select a lower value.
Exit Exit from the current screen.
Understanding the home screen
19
Touch To
Tips Open a context-sensitive Help dialog on the touch screen.
Other touch-screen buttons
Touch To
Accept Save a setting.
Cancel
• Cancel an action or a selection.
• Exit a screen and lets you return to the previous screen without saving changes.
Reset Reset values on the screen.
Radio button Select or clear an item.
Features
Feature Description
Menu trail line:
Menus > Settings > Copy Settings >
Number of Copies
A menu trail line is located at the top of each menu screen. This feature shows the
path taken to arrive at the current menu.
Touch any of the underlined words to return to that menu.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and it does not become the default
setting.
Attendance message alert If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
Understanding the home screen
20
/