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Panasonic Attune Quick start guide

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The Better
Digital Drive -Thru
Communications System
Panasonic System Networks Company of America Retail Information Systems
1.877.726. 2767 • panasonic.com/Attune
Many advantages make Attune the better digital communications system. Engineered
and built to optimize operations, Attune offers performance features that go beyond
convenience to improved ROI with a lower total cost of ownership. From versatility
and ease of use to durability and a stylish form, Attune provides the edge for speed
of service, order accuracy and customer satisfaction.
Attune delivers better digital performance
through an expert spread spectrum design.
Conventional order-taking systems typically
operate on the unrestricted 2.4 GHz band,
which can experience severe interference
from such things as microwave ovens,
cellular phones and wireless network routers (WiFi). Attune utilizes
a restricted 1.9 GHz band, with a regulated Digital Enhanced
Cordless Telecommunications (DECT) voice technology protocol,
for interference-free communications with no FCC fee required.
Attune provides exceptional reception and sound quality through
the use of true digital packet diversity, virtually eliminating
communication dead spots and signal fading. Plus, Attune offers
Advanced Digital Noise Reduction to virtually eliminate ambient
noise and an Echo Canceller for clearer communications with no
background echo interference.
Order Takers
•Availableintwoergonomicandsleekstyles,all-in-one(AIO)andbeltpack,bothengineered
fordurabilityinrigorousenvironments
•CustomizablewithanycombinationofAIOorbeltpackmodels
•Userbuttonswithngerguideshavehighlyreliable,provenpositive-feelcontactswitches
•Pressurelimiterssurroundbuttonsandsealtotheframetoprotectfromover-use
andincreasereliability
•Waterandpunctureresistantswitchcoversandgasketsprotectinternalcircuitryand
componentstowithstandtheharshestenvironments
•Languageoptions(English,SpanishorFrench)withvoicepromptsforfunctionsincluding
headsetidenticationatpower-upforeasytroubleshooting,lowbatteryandheadsetoperating
mode(talk-lock,auto-talk-lock,etc.)
•Fullduplexmodeallowscrewmemberstohearcustomersatalltimes
•Audibletoneindicatesvehicledetectionforfastercustomergreetingandordertaking
•User-visiblestatuslightsandcolorindicatecurrentmodeandlanecongurationtoensure
accurateordertakingandfasterspeedofservice
•One-touchhands-freetalk-lockallowscontinuouscustomerinteractionatthetouchofabutton
Programming Ease
•User-friendlybasestationmakesinitialsetupandtelephonetroubleshootingfastand
easy–nodifcultcodestodecipherorlookup
•Operateupto32ordertakersperbasestation;whennewordertakersare
added,theheadsetinactivethelongestisautomaticallypurgedwithout
requiringacompletesystemreprogram
•Residentmemoryretainsordertakerprogrammingevenwhenthe
batteryrunsout
•Ordertakerfunctionbuttonscanbecustomizedtomatchother
manufacturers’drive-thrucommunicationssystems
Battery
•UniversalbatteryandchargerfunctionswithboththeAIOandbelt
packordertakersallowingthemtobeusedwithdrivethrusystems
thatemploybothordertakers
•Fulldaybattery,upto25hours,chargein4hoursorlessandcannot
overcharge
•Memory-freeLithium-ionbatteriescanbechargedorrechargedat
anytime–notjustwhenthebatteryisdrained
Unique Manager’s Functions
•Customeroverridemodeletsmanagersinterveneincommunications
forcrewtraining
•Programthemanager’sheadsetforadditionalexternaldevice
functions,includingone-touchactivationfromtheordertaker,and
receiptofvoicepromptstoindicateattentionisneededinaspecic
areaofthestore
•Standardremotespeakercapablefordrive-thrumonitoringinthe
kitchen,manager’sofceoranywhereinthestore
•Telephoneinterfaceallowscallansweringtosavetime,especially
duringpeakhours
Advanced Functionality
•Addabasestationfordualdrive-thruoperation
•Built-intwo-messageautomatedgreeterinstantlygreetscustomers
withprerecordedmessages,orupgradetoanexternalautomated
greeterforevenmorefunctionalityanddaypartprogramming
•Speedteammodeturnsoffthemenuboardspeakerand
automaticallyenablesextendedrangesouptofourcrewmembers
cantakeordersface-to-faceinthedrive-thrulinewhileotherorder
takersinthestoremonitorinteractions
•Useselectablehighpoweroperationforextendedrangeoroptional
extendedantennaforevenmorecoverage
•OptionalPCinterfacesoftwareprovidescriticalmanageralertslinked
tospeciedareasofthestorerequiringspecialattentionaswellas
basestationandautogreetermanagementdirectlyfromtheback
ofcePC
Global Use
•RFcompliantinmultiplecountrieswithoutneedforalicense
•Auniversalpowersupplyprovidescompatibilityinanycountrythat
acceptstheDECTprotocol
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