Andersen 9069145 Balance Shoe and Balance Replacement Service Instructions

Brand: Andersen

Model: 9069145 Balance Shoe and Balance Replacement

Type: Service Instructions

Tools Needed

∙Safety Glasses

∙Flat Blade Screwdriver

∙Needle Nose Pliers

∙Finish Nailer (for monumental units only)

∙Pliers (for monumental units only)

∙Putty Knife (for monumental units only)

Supplies Needed

∙Denatured Alcohol

∙Clean Cloth

Balance Shoe and Balance Replacement

for E-Series Double-Hung and Single-Hung Windows

Thank you for choosing Andersen.

For questions call 1-888-888-7020. For more information and/or guides visit www.eaglewindow.com

Please leave this guide with building owner.

▶Read guide from beginning to end before starting maintenance procedure. Read all warnings and cautions during unit maintenance.

Parts Included

(1) Balance Shoe and Balance

▶For information, calculating, and design pressure ratings for E-Series windows and doors go to

www.eaglewindow.com/Wintelligence/Design-Pressure-Estimator.aspx

▶Check with your local building code ofcial to identify and conrm compliance with local building code requirements.

Balance Shoe

Balance

Use caution when working at elevated

heights and around unit openings. Follow

manufacturers’ instructions for ladders and/

or scaffolding. Failure to do so may result in

injury or death.

Follow manufacturers’ instructions for hand

or power tools. Always wear safety glasses.

Failure to do so may result in injury and/or

product damage.

Windows and doors can be heavy. Use safe

lifting techniques and a reasonable number of

people with enough strength to lift, carry and

install window and door products to avoid injury

and/or product damage.

9069145

Pivot bottom sash to remove from window

frame as shown. Place sash on clean at work

surface, exterior side up.

Rotate and hold lock handles toward center

while tilting sash in 90 degrees.

Unlock window and raise bottom sash 4".

Lock

Handles

4 Inches

Lock

Handles

Interior

Slide tilt latches inward while tilting sash in 90 degrees.

Tilt Latches

Tilt

Latches

Lower top sash 6”.

6 Inches

Interior

Bottom Sash

Pry interior side stop away from frame. Repeat on opposite side. Remove any nails from frame and

interior side stops.

Remove sash stop from the side jamb.

Putty Knife

Interior Side Stop

Pliers

Interior Side Stop

For Monumental Only

Single Hung and Monumental Only

▶For double hung units proceed to step 6.

Interior

▶For single and double hung units proceed to step 2.

Interior

9069145

Slide outside side jamb liner inserts up 12”.

12 Inches

Jamb Liner

Exterior Insert

Insert at blade screwdriver into cam slot, apply rm downward pressure, and rotate ¼ turn. Hold rmly allowing shoe to rise until it stops. Repeat for

balances being replaced.

Balance

Shoe

Balance

Cam

Flat Blade

Screwdriver

Balance shoes are under

high tension. Use at blade

screwdriver with long handle

so that both hands can be

used to release balance

tension. Suddenly releasing

balance shoe could damage

window unit. Cam in unlocked

(travel) position

2nd

1st

Cam in locked position

Remove existing sill cushion and save for reuse.

Sill

Cushion

Flat Blade

Screwdriver

Pivot top sash to remove from window frame as shown. Place sash on

clean at work surface, exterior side up.

Top Sash

Pocket Cover

Grasp jamb liner pocket covers at bottom and pull outward and

down from behind head stop to remove and save for reuse.

Interior

9069145

15 Side

Jamb Liner

Balance

Balance Clip

Needle Nose

Pliers

Replace balance and/or shoe as required. Separate by sliding balance

tab out of shoe.

Remove balance and shoe from jamb liner pocket.

Balance

Slide balance clip off side jamb liner.

Balance

Balance Shoe

Balance Tab

Balance Shoe

Balance

Balance Shoe

Balance Tab

Reassemble balance and shoe by sliding balance tab into shoe.

Balance Tab

Balance Shoe

Shoe

Balance

Remove side jamb liner working from bottom to top,

prying jamb liner edge from frame to disengage as shown.

Jamb Liner

Jamb

Liner

Pull side jamb liner down slowly, while supporting head stop

and remove from frame. Place side jamb liner on a clean at work

surface with balance side up.

Side Jamb

Liner

Head Stop

Interior

9069145

Position side jamb liner in frame, locking front lip behind

interior side stop.

Interior

Jamb Liner

Interior

Side

Stop

Balance

Shoe

Balance

Cam

Flat Blade

Screwdriver

Unlocked

Position

Locked

Position

Jamb Liner

Insert at blade screwdriver into cam and pull down until shoe is

aligned with shoe on opposite side. Rotate cam ¼ turn to lock.

Re-engage side jamb liner, working from bottom to top, pressing jamb

liner edge into frame to engage as shown.

Interior

Slide outside side jamb liner insert down to sill.

Interior

Jamb Liner

Exterior Insert

Insert new balance assembly into side jamb liner pocket. Repeat for

all balance/shoe assemblies replaced.

Balance

Shoe

Balance

Insert side jamb liner behind head stop.

Interior

9069145

Rotate top sash to engage pivot pins into balance shoes of exterior

channel. Push down until both pivot pins are fully engaged.

Tilt

Latch

Balance

Shoes

Tilt Latches

Pivot Pin

Interior

Tilt sash up, retracting tilt latches by sliding inward. Release tilt latches to

re-engage sash in frame. Verify top sash operation. Repeat steps 27-28 if

sash does not operate correctly.

Clean area with a clean cloth and denatured alcohol.

Side Cutting

Pliers

Clean Cloth and

Denatured Alcohol

Position wide end of sill cushion in jamb liner channel, adhesive side

down, and press into place.

Sill Cushion

Interior

Jamb Liner

Channel

Wide End

Sill Cushion

Replace sash stop in the side jamb.

▶For double hung units proceed to step 30.

Insert top of jamb liner pocket covers, beveled side toward exterior, into

interior channel, sliding it up behind head stop.

Jamb Liner

Pocket Cover

Interior

Channel

Beveled Side

Interior

Head

Stop

Interior

Sash Stop

Single Hung and Monumental Only

Beveled Side

9069145

Rotate bottom sash to engage pivot pins into balance shoes of interior

channel. Push down until both pivot pins are fully engaged.

Balance

Shoe

Interior

Channel

Pivot Pin

Tilt sash up, retracting tilt latches by rotating lock handles toward

center, then release lock handles to re-engage sash.

Lock

Handles

Verify sash operation. Repeat steps 32-33 if sash does not operate

correctly. Close and lock sash.

▶Sash balance and/or shoe replacement procedure is complete for

monumental units.

Interior

Reapply interior side stop on frame. Repeat on opposite side. Fasten

with nish nailer.

For Monumental Only

▶Sash balance and/or shoe replacement procedure is complete for

single and double hung units.

▶For monumental units proceed to step 35.

Interior

Interior Side

Stop

Jamb Liner

Pocket Cover

Interior

Press jamb liner pocket covers rmly into place, starting at top,

zippering down full length.

Lock

Handles

Andersen 9069145 Balance Shoe and Balance Replacement Service Instructions

Andersen 9069145 Balance Shoe and Balance Replacement Service Instructions

Andersen 9069145 Balance Shoe and Balance Replacement Service Instructions

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