Contents
Safety..................v
Safetystatements..............vi
Chapter1.TheSystemx3650M5
server..................1
TheDocumentationCD............5
Hardwareandsoftwarerequirements.....5
TheDocumentationCD..........5
Relateddocumentation............6
Noticesandstatementsinthisdocument.....6
Serverfeaturesandspecifications........7
Railandsupportedrackcabinet
specifications.............12
Whatyourserveroffers...........13
SystemsDirector..............15
Reliability,availability,andserviceability.....16
Servercontrols,LEDs,andpower.......18
Frontview...............18
Operatorinformationpanel........20
LCDsysteminformationdisplaypanel...21
Rearview...............23
Servercomponents...........26
Serverpowerfeatures..........39
Chapter2.Configurationinformation
andinstructions............43
Updatingthefirmware............43
Configuringtheserver............44
UsingtheServerGuideSetupandInstallation
CD.................45
UsingtheSetuputility..........46
UsingtheBootManager.........52
Startingthebackupserverfirmware....53
TheUpdateXpressSystemPackInstaller..53
Usingtheintegratedmanagementmodule..53
Usingtheremotepresenceandblue-screen
capturefeatures............54
Usingtheembeddedhypervisor......56
ConfiguringtheEthernetcontroller.....57
EnablingFeaturesonDemandEthernet
software...............57
EnablingFeaturesonDemandRAID
software...............57
ConfiguringRAIDarrays.........58
AdvancedSettingsUtilityprogram.....58
UpdatingSystemsDirector........58
UpdatingtheUniversalUniqueIdentifier
(UUID)................59
UpdatingtheDMI/SMBIOSdata......62
Chapter3.Troubleshooting......65
Starthere.................65
Diagnosingaproblem..........65
Undocumentedproblems........67
Servicebulletins..............67
Checkoutprocedure............68
Aboutthecheckoutprocedure......68
Performingthecheckoutprocedure....68
Diagnostictools..............69
Power-supplyLEDs...........71
SystempulseLEDs...........74
PCIriser-cardLEDs...........75
Eventlogs...............75
POST................77
DynamicSystemAnalysis........78
Automatedservicerequest(callhome).....80
ElectronicServiceAgent.........80
Errormessages..............80
Troubleshootingbysymptom.........81
CD/DVDdriveproblems.........81
Generalproblems............82
Harddiskdriveproblems.........82
Hypervisorproblems..........84
Intermittentproblems..........84
Keyboard,mouse,orUSB-deviceproblems.85
Memoryproblems...........86
Microprocessorproblems........87
Monitorandvideoproblems.......87
Networkconnectionproblems.......89
Optional-deviceproblems........90
Powerproblems............91
Serial-deviceproblems.........99
ServerGuideproblems..........99
Softwareproblems...........100
UniversalSerialBus(USB)portproblems..100
Videoproblems............101
Solvingpowerproblems...........101
SolvingEthernetcontrollerproblems......103
Solvingundeterminedproblems........104
Problemdeterminationtips..........105
Recoveringtheserverfirmware(UEFIupdate
failure)..................106
In-bandmanualrecoverymethod.....106
In-bandautomatedbootrecoverymethod..108
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