Lenovo ThinkServer RD220 Hardware Maintenance Manual

ThinkServerRD220

HardwareMaintenanceManual

ThinkServerRD220Types3797,3798,3779,and3729

ThinkServerRD220

HardwareMaintenanceManual

ThinkServerRD220Types3797,3798,3779,and3729

Note:Beforeusingthisinformationandtheproductitsupports,readthegeneralinformationinAppendix

A“Notices”onpage225

andtheWarrantyandSupportInformationdocumentontheThinkServer

DocumentationDVD.

ThirdEdition(September2010)

©CopyrightLenovo2009,2010.

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare

soldtogovernmentalentitiesascommercialitemsasdenedby48C.F.R.2.101withlimitedandrestrictedrightsto

use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant

aGeneralServicesAdministration²GSA²contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth

inContractNo.GS-35F-05925.

Contents

Chapter1.Aboutthismanual.....1

ImportantSafetyInformation..........1

ImportantinformationaboutreplacingRoHS

compliantFRUs...............1

Turkishstatementofcompliance........2

Chapter2.Safetyinformation.....3

Guidelinesfortrainedservicetechnicians.....4

Inspectingforunsafeconditions.......4

Guidelinesforservicingelectricalequipment..4

Safetystatements..............5

Installationguidelines.............9

Systemreliabilityguidelines........10

Workinginsidetheserverwiththepoweron.10

Handlingstatic-sensitivedevices.....10

Chapter3.Generalinformation....13

Introduction................13

Featuresandtechnologies..........13

Specications...............15

Software.................17

EasyStartup..............17

EasyManage..............17

Chapter4.GeneralCheckout.....19

Diagnosingaproblem............19

Undocumentedproblems..........21

Chapter5.Diagnostics........23

Diagnosingaproblem............23

Undocumentedproblems..........25

Diagnostictools..............26

POST..................26

Errorlogs...............26

POSTerrorcodes............28

Checkoutprocedure............34

Aboutthecheckoutprocedure......35

Performingthecheckoutprocedure....35

Checkpointcodes.............36

Lightpathdiagnostics............36

Remindbutton.............39

LightpathdiagnosticsLEDs.......39

EasyLEDdiagnosticspanel..........41

Power-supplyLEDs.............45

Serverpowerfeatures............47

Turningontheserver..........47

Turningofftheserver..........47

Diagnosticprograms,messages,anderror

codes..................48

Runningthediagnosticprograms.....48

Diagnostictextmessages........49

Viewingthetestlog...........49

Diagnosticmessages..........49

Tapealertags..............114

RecoveringtheUEFIcode..........115

Systemevent/errorlogmessages.......117

Solvingpowerproblems...........124

Harddiskdriveproblems..........125

SolvingMicroprocessorproblems.......125

SolvingEthernetcontrollerproblems......125

Solvingundeterminedproblems........126

Problemdeterminationtips..........127

CallingIBMforservice...........128

Chapter6.Removingandinstalling

FRUs.................129

Locations.................129

Frontview...............129

Operatorinformationpanel........129

System-boardinternalconnectors.....130

System-boardexternalconnectors.....131

System-boardswitchesandjumpers....132

System-boardLEDs...........134

SASriser-cardconnectorsandLEDs....135

PCIriser-cardadapterconnectors.....135

PCIriser-cardassemblyLEDs.......136

InstallingoptionaldevicesandreplacingFRUs..136

Majorcomponentsoftheserver......136

Removingthecover...........138

Installingtheservercover........139

Removingtheoperatorinformationpanel

assembly...............139

Installingtheoperatorinformationpanel

assembly...............140

RemovingaSASharddiskdrivebackplane..140

InstallingaSASharddiskdrivebackplane..141

Internalcableroutingandconnectors....141

RemovingaPCIriser-cardassembly....145

InstallingaPCIriser-cardassembly.....146

RemovingaPCIadapterfromaPCIriser-card

assembly...............148

InstallingaPCIadapterinaPCIriser-card

assembly...............149

RemovinganEthernetadapter......151

©CopyrightLenovo2009,2010

v

InstallinganEthernetadapter.......151

Storingthefull-length-adapterbracket...152

Removingthemicroprocessor2airbafe..152

Installingthemicroprocessor2airbafe...154

RemovingtheDIMMairbafe.......155

InstallingtheDIMMairbafe.......156

RemovingaPCIadapter.........156

InstallingaPCIadapter.........158

Installingthefull-length-adapterbracket..162

Storingthefull-length-adapterbracket...162

Removingavirtualmediakey.......163

Installingavirtualmediakey.......163

Removingamemorymodule(DIMM)....164

Installingamemorymodule........165

Removingahot-swappowersupply....171

Installingahot-swappowersupply....172

Removingahot-swapfan........174

Installingahot-swapfan.........174

Removingthefanbracket........175

Installingthefanbracket.........176

RemovingtheSASrisercardandcontroller

assembly...............177

InstallingtheSASrisercardandcontroller

assembly...............178

RemovingaSAScontrollerfromtheSASriser

card.................180

InstallingaSAScontrollerontheSASriser

card.................181

MovingtheSAS-controllerretention

bracket................182

RemovingaSAScontrollerbatteryfromthe

remotebatterytray...........184

InstallingaSAScontrollerbatteryonthe

remotebatterytray...........186

Removingahot-swapharddiskdrive....187

Installingahot-swapharddiskdrive....187

RemovingaCD-RW/DVDdrive......188

InstallingaCD-RW/DVDdrive.......189

Removingatapedrive..........190

Installingatapedrive..........191

Removingamicroprocessorandheatsink..192

Installingamicroprocessorandheatsink..193

Removingthebattery..........196

Installingthebattery...........197

Removingaheat-sinkretentionmodule...199

Installingaheat-sinkretentionmodule...199

Removingthesystemboard.......200

Installingthesystemboard........201

Completingtheinstallation........202

Chapter7.Partslisting,ThinkServer

RD220Type3729,3779,3797,and

3798.................205

Replaceableservercomponents........205

Consumableparts...........219

Powercords...............219

AppendixA.Notices........225

Trademarks................226

Importantnotes..............226

Productrecyclinganddisposal........227

Batteryreturnprogram...........228

Electronicemissionsnotices.........229

FederalCommunicationsCommission(FCC)

statement...............229

IndustryCanadaClassAemissioncompliance

statement...............229

Avisdeconformitéàlaréglementation

d'IndustrieCanada...........229

AustraliaandNewZealandClassA

statement...............229

UnitedKingdomtelecommunicationssafety

requirement..............229

EuropeanUnionEMCDirectiveconformance

statement...............229

GermanClassAcompliancestatement...230

JapaneseVoluntaryControlCouncilfor

Interference(VCCI)statement.......231

Japaneserecyclingstatements......231

TaiwaneseClassAwarningstatement...232

ChineseClassAwarningstatement....232

KoreanClassAwarningstatement.....232

Index.................233

viThinkServerRD220HardwareMaintenanceManual

Chapter1.Aboutthismanual

ThisHardwareMaintenanceManualcontainsinformationtohelpyousolveproblemsthatmightoccurin

yourserver.Itdescribesthediagnostictoolsthatcomewiththeserver,errorcodesandsuggestedactions,

andinstructionsforreplacingfailingcomponents.

Themostrecentversionofthisdocumentisavailableat

http://www.lenovo.com/support.

BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.SeeChapter2“Safety

information”onpage3

.

ImportantSafetyInformation

Besuretoreadallcautionanddangerstatementsinthisbookbeforeperforminganyoftheinstructions.

VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd'exécuter

lesinstructions.

LesenSieunbedingtalleHinweisevomTyp"ACHTUNG"oder"VORSICHT"indieserDokumentation,bevor

SieirgendwelcheVorgängedurchführen

LeggereleistruzioniintrodottedaATTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna

qualsiasidelleistruzioni

Certique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer

umadasinstruções

Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir

lasinstrucciones.

ImportantinformationaboutreplacingRoHScompliantFRUs

RoHS,TheRestrictionofHazardousSubstancesinElectricalandElectronicEquipmentDirective

(2002/95/EC)isaEuropeanUnionlegalrequirementaffectingtheglobalelectronicsindustry.RoHS

requirementsmustbeimplementedonLenovoproductsplacedonthemarketandsoldinthe

EuropeanUnionafterJune2006.ProductsonthemarketbeforeJune2006arenotrequiredto

haveRoHScompliantparts.Ifthepartsarenotcompliantoriginally,replacementpartscanalso

benoncompliant,butinallcases,ifthepartsarecompliant,thereplacementpartsmustalsobe

compliant.

©CopyrightLenovo2009,2010

1

Note:RoHSandnon-RoHSFRUpartnumberswiththesametandfunctionareidentiedwithunique

FRUpartnumbers.

LenovoplanstotransitiontoRoHScompliancewellbeforetheimplementationdateandexpectsitssuppliers

tobereadytosupportLenovo'srequirementsandscheduleintheEU.Productssoldin2005,willcontain

someRoHScompliantFRUs.ThefollowingstatementpertainstotheseproductsandanyproductLenovo

producescontainingRoHScompliantparts.

RoHScompliantThinkCentrepartshaveuniqueFRUpartnumbers.BeforeorafterJune,2006,failedRoHS

compliantpartsmustalwaysbereplacedusingRoHScompliantFRUs,soonlytheFRUsidentiedas

compliantinthesystemHMMordirectsubstitutionsforthoseFRUscanbeused.

ProductsmarketedbeforeJune2006ProductsmarketedafterJune2006

Currentororiginalpart

ReplacementFRU

Currentororiginalpart

ReplacementFRU

Non-RoHSCanbeNon-RoHS

Non-RoHSCanbeRoHS

Non-RoHSCansubtoRoHS

RoHSMustbeRoHS

MustbeRoHSMustbeRoHS

Note:AdirectsubstitutionisapartwithadifferentFRUpartnumberthatisautomaticallyshippedbythe

distributioncenteratthetimeoforder.

Turkishstatementofcompliance

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse

ofCertainHazardousSubstancesinElectricalandElectronicEquipment(EEE).

TürkiyeEEE Yönetmeli ğ ineUygunlukBeyan ı

T.C.ÇevreveOrmanBakanl ığı 'nın

“ElektrikveElektronikE ş yalardaBaz ı Zararl ı Maddelerin

KullanımınınS ınırland ırılmas ınaDair Yönetmelik(EEE) ”

direktiflerineuygundur .

EEE Yönetmeli ğ

BuLenovoürünü,

ineUygundur .

2ThinkServerRD220HardwareMaintenanceManual

Chapter2.Safetyinformation

Beforeinstallingthisproduct,readtheSafetyInformation.

Antesdeinstalaresteproduto,leiaasInformaçõesdeSegurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læssikkerhedsforskrifterne,førduinstallererdetteprodukt.

Leesvoordatuditproductinstalleerteerstdeveiligheidsvoorschriften.

Ennenkuinasennattämäntuotteen,lueturvaohjeetkohdastaSafetyInformation.

Avantd'installerceproduit,lisezlesconsignesdesécurité.

VorderInstallationdiesesProduktsdieSicherheitshinweiselesen.

Primadiinstallarequestoprodotto,leggereleInformazionisullaSicurezza.

Lessikkerhetsinformasjonen(SafetyInformation)førduinstallererdetteproduktet.

Antesdeinstalaresteproduto,leiaasInformaçõessobreSegurança.

©CopyrightLenovo2009,2010

3

Antesdeinstalaresteproducto,lealainformacióndeseguridad.

Lässäkerhetsinformationeninnanduinstallerardenhärprodukten.

Guidelinesfortrainedservicetechnicians

Thissectioncontainsinformationfortrainedservicetechnicians.

Inspectingforunsafeconditions

UsetheinformationinthissectiontohelpyouidentifypotentialunsafeconditionsinaLenovoproductthat

youareworkingon.EachLenovoproduct,asitwasdesignedandmanufactured,hasrequiredsafetyitems

toprotectusersandservicetechniciansfrominjury.Theinformationinthissectionaddressesonlythose

items.Usegoodjudgmenttoidentifypotentialunsafeconditionsthatmightbecausedbynon-Lenovo

alterationsorattachmentofnon-Lenovofeaturesoroptionsthatarenotaddressedinthissection.Ifyou

identifyanunsafecondition,youmustdeterminehowseriousthehazardisandwhetheryoumustcorrect

theproblembeforeyouworkontheproduct.

Considerthefollowingconditionsandthesafetyhazardsthattheypresent:

•Electricalhazards,especiallyprimarypower.Primaryvoltageontheframecancauseseriousorfatal

electricalshock.

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor.

•Mechanicalhazards,suchaslooseormissinghardware.

Toinspecttheproductforpotentialunsafeconditions,completethefollowingsteps:

1.Makesurethatthepowerisoffandthepowercordisdisconnected.

2.Makesurethattheexteriorcoverisnotdamaged,loose,orbroken,andobserveanysharpedges.

3.Checkthepowercord:

•Makesurethatthethird-wiregroundconnectorisingoodcondition.Useametertomeasurethird-wire

groundcontinuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

•Makesurethatthepowercordisthecorrecttype.

•Makesurethattheinsulationisnotfrayedorworn.

4.Removethecover.

5.Checkforanyobviousnon-Lenovoalterations.Usegoodjudgmentastothesafetyofanynon-Lenovo

alterations.

6.Checkinsidetheserverforanyobviousunsafeconditions,suchasmetallings,contamination,wateror

otherliquid,orsignsofreorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Makesurethatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortampered

with.

Guidelinesforservicingelectricalequipment

Observethefollowingguidelineswhenservicingelectricalequipment:

•Checktheareaforelectricalhazardssuchasmoistoors,nongroundedpowerextensioncords,power

surges,andmissingsafetygrounds.

4ThinkServerRD220HardwareMaintenanceManual

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlesthatarecoveredwithasoft

materialthatdoesnotprovideinsulationfromliveelectricalcurrents.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.Donotuse

wornorbrokentoolsortesters.

•Donottouchthereectivesurfaceofadentalmirrortoaliveelectricalcircuit.Thesurfaceisconductive

andcancausepersonalinjuryorequipmentdamageifittouchesaliveelectricalcircuit.

•Somerubberoormatscontainsmallconductiveberstodecreaseelectrostaticdischarge.Donotuse

thistypeofmattoprotectyourselffromelectricalshock.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Locatetheemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutletsothatyoucan

turnoffthepowerquicklyintheeventofanelectricalaccident.

•Disconnectallpowerbeforeyouperformamechanicalinspection,worknearpowersupplies,orremove

orinstallmainunits.

•Beforeyouworkontheequipment,disconnectthepowercord.Ifyoucannotdisconnectthepower

cord,havethecustomerpower-offthewallboxthatsuppliespowertotheequipmentandlockthe

wallboxintheoffposition.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.Checkittomakesurethatithasbeen

disconnected.

•Ifyouhavetoworkonequipmentthathasexposedelectricalcircuits,observethefollowingprecautions:

–Makesurethatanotherpersonwhoisfamiliarwiththepower-offcontrolsisnearyouandisavailableto

turnoffthepowerifnecessary.

–Whenyouareworkingwithpowered-onelectricalequipment,useonlyonehand.Keeptheother

handinyourpocketorbehindyourbacktoavoidcreatingacompletecircuitthatcouldcausean

electricalshock.

–Whenyouuseatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessories

forthattester.

–Standonasuitablerubbermattoinsulateyoufromgroundssuchasmetaloorstripsandequipment

frames.

•Useextremecarewhenyoumeasurehighvoltages.

•Toensurepropergroundingofcomponentssuchaspowersupplies,pumps,blowers,fans,andmotor

generators,donotservicethesecomponentsoutsideoftheirnormaloperatinglocations.

•Ifanelectricalaccidentoccurs,usecaution,turnoffthepower,andsendanotherpersontogetmedical

aid.

Safetystatements

Important:Eachcautionanddangerstatementinthisdocumentislabeledwithanumber.Thisnumberis

usedtocrossreferenceanEnglish-languagecautionordangerstatementwithtranslatedversionsofthe

cautionordangerstatementintheSafetyInformationdocument.

Forexample,ifacautionstatementislabeled"Statement1,"translationsforthatcautionstatementarein

theSafetyInformationdocumentunder"Statement1."

Besuretoreadallcautionanddangerstatementsinthisdocumentbeforeyouperformtheprocedures.Read

anyadditionalsafetyinformationthatcomeswiththeserveroroptionaldevicebeforeyouinstallthedevice.

Attention:UseNo.26AWGorlargerUL-listedorCSAcertiedtelecommunicationlinecord.

Chapter2.Safetyinformation5

Statement1

DANGER

Electricalcurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconguration

ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationand

congurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or

openingcoversonthisproductorattacheddevices.

ToConnect:ToDisconnect:

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndeviceON.

1.TurneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

Statement2

CAUTION:

Whenreplacingthelithiumbattery,useonlyatypebatteryrecommendedbythemanufacturer.If

yoursystemhasamodulecontainingalithiumbattery,replaceitonlywiththesamemoduletype

madebythesamemanufacturer.Thebatterycontainslithiumandcanexplodeifnotproperlyused,

handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

6ThinkServerRD220HardwareMaintenanceManual

Statement3

CAUTION:

Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are

installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto

hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein

mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical

instruments,andavoiddirectexposuretothebeam.

Class 1 Laser Product

Laser Klasse 1

Laser Klass 1

Luokan 1 Laserlaite

Appareil A Laser de Classe 1

`

Statement4

≥18kg(39.7lb)≥32kg(70.5lb)≥55kg(121.2lb)

CAUTION:

Usesafepracticeswhenlifting.

Chapter2.Safetyinformation7

Statement5

CAUTION:

Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff

theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower

cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected

fromthepowersource.

1

2

Statement8

CAUTION:

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel

attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith

oneoftheseparts,contactaservicetechnician.

Statement26

CAUTION:

Donotplaceanyobjectontopofrack-mounteddevices.

Attention:ThisserverissuitableforuseonanITpowerdistributionsystemwhosemaximumphase-to-phase

voltageis240Vunderanydistributionfaultcondition.

Important:ThisproductisnotsuitableforusewithvisualdisplayworkplacedevicesaccordingtoClause2

oftheGermanOrdinanceforWorkwithVisualDisplayUnits.

8ThinkServerRD220HardwareMaintenanceManual

Installationguidelines

Beforeyouinstalloptionaldevices,readthefollowinginformation:

•ReadthesafetyinformationthatbeginsonpageChapter2“Safetyinformation”onpage3,andthe

guidelinesinthissection.Thisinformationwillhelpyouworksafely.

•Whenyouinstallyournewserver,taketheopportunitytodownloadandapplythemostrecentrmware

updates.Thisstepwillhelptoensurethatanyknownissuesareaddressedandthatyourserveris

readytofunctionatmaximumlevelsofperformance.Todownloadrmwareupdatesforyourserver,

completethefollowingsteps:

1.Goto:“http://www.lenovo.com/support”onpage.

2.Enteryourproductnumber(machinetypeandmodelnumber)orselectServersandStoragefrom

theSelectyourproductlist.

3.FromFamilylist,selectThinkServer,andclickContinue.

4.ClickDownloadsanddriverstodownloadrmwareupdates.

5.ClickUser'sguidesandmanualsfordocumentation.

•Beforeyouinstalloptionalhardware,makesurethattheserverisworkingcorrectly.Starttheserver,

andmakesurethattheoperatingsystemstarts,ifanoperatingsystemisinstalled,orthata19990305

errorcodeisdisplayed,indicatingthatanoperatingsystemwasnotfoundbuttheserverisotherwise

workingcorrectly.Iftheserverisnotworkingcorrectly,refertotheDiagnosingaproblemfordiagnostic

information.

•Observegoodhousekeepingintheareawhereyouareworking.Placeremovedcoversandotherparts

inasafeplace.

•Ifyoumuststarttheserverwhilethecoverisremoved,makesurethatnooneisneartheserverandthat

notoolsorotherobjectshavebeenleftinsidetheserver.

•Donotattempttoliftanobjectthatyouthinkistooheavyforyou.Ifyouhavetoliftaheavyobject,

observethefollowingprecautions:

–Makesurethatyoucanstandsafelywithoutslipping.

–Distributetheweightoftheobjectequallybetweenyourfeet.

–Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouliftaheavyobject.

–Toavoidstrainingthemusclesinyourback,liftbystandingorbypushingupwithyourlegmuscles.

•Makesurethatyouhaveanadequatenumberofproperlygroundedelectricaloutletsfortheserver,

monitor,andotherdevices.

•Backupallimportantdatabeforeyoumakechangestodiskdrives.

•Haveasmallat-bladescrewdriveravailable.

•ToviewtheerrorLEDsonthesystemboardandinternalcomponents,leavetheserverconnectedto

power.

•Youdonothavetoturnofftheservertoinstallorreplacehot-swapfans,redundanthot-swapacpower

supplies,orhot-plugUniversalSerialBus(USB)devices.However,youmustturnofftheserverbefore

performinganystepsthatinvolveremovingorinstallingadaptercablesornon-hot-swapoptionaldevices

orcomponents.

•Blueonacomponentindicatestouchpoints,whereyoucangripthecomponenttoremoveitfromor

installitintheserver,openorclosealatch,andsoon.

•Orangeonacomponentoranorangelabelonornearacomponentindicatesthatthecomponentcanbe

hot-swapped,whichmeansthatiftheserverandoperatingsystemsupporthot-swapcapability,youcan

removeorinstallthecomponentwhiletheserverisrunning.(Orangecanalsoindicatetouchpointson

Chapter2.Safetyinformation9

hot-swapcomponents.)Seetheinstructionsforremovingorinstallingaspecichot-swapcomponentfor

anyadditionalproceduresthatyoumighthavetoperformbeforeyouremoveorinstallthecomponent.

•Whenyouarenishedworkingontheserver,reinstallallsafetyshields,guards,labels,andgroundwires.

•Foralistofsupportedoptionaldevicesfortheserver,seehttp://www.lenovo.com/thinkserver.

Systemreliabilityguidelines

Tohelpensurepropersystemcoolingandsystemreliability,makesurethatthefollowingrequirements

aremet:

•Eachofthedrivebayshasadriveorallerpanelandelectromagneticcompatibility(EMC)shield

installedinit.

•Iftheserverhasredundantpower,eachofthepower-supplybayshasapowersupplyinstalledinit.

•Thereisadequatespacearoundtheservertoallowtheservercoolingsystemtoworkproperly.Leave

approximately50mm(2.0in.)ofopenspacearoundthefrontandrearoftheserver.Donotplace

objectsinfrontofthefans.Forpropercoolingandairow,replacetheservercoverbeforeyouturnon

theserver.Operatingtheserverforextendedperiodsoftime(morethan30minutes)withtheserver

coverremovedmightdamageservercomponents.

•Youhavefollowedthecablinginstructionsthatcomewithoptionaladapters.

•Youhavereplacedafailedfanwithin48hours.

•Youhavereplacedahot-swapfanwithin30secondsofremoval.

•Youhavereplacedahot-swapdrivewithin2minutesofremoval.

•Youdonotoperatetheserverwithouttheairbafesinstalled.Operatingtheserverwithouttheairbafes

mightcausethemicroprocessorstooverheat.

•Microprocessor2airbafeandDIMMairbafeareinstalled.

•TheEasyLEDdiagnosticspanelisnotpulledoutoftheserver.

Workinginsidetheserverwiththepoweron

Attention:Staticelectricitythatisreleasedtointernalservercomponentswhentheserverispowered-on

mightcausetheservertohalt,whichcouldresultinthelossofdata.Toavoidthispotentialproblem,

alwaysuseanelectrostatic-dischargewriststraporothergroundingsystemwhenworkinginsidetheserver

withthepoweron.

Theserversupportshot-plug,hot-add,andhot-swapdevicesandisdesignedtooperatesafelywhileitis

turnedonandthecoverisremoved.Followtheseguidelineswhenyouworkinsideaserverthatisturnedon:

•Avoidwearingloose-ttingclothingonyourforearms.Buttonlong-sleevedshirtsbeforeworkinginside

theserver;donotwearcufflinkswhileyouareworkinginsidetheserver.

•Donotallowyournecktieorscarftohanginsidetheserver.

•Removejewelry,suchasbracelets,necklaces,rings,andloose-ttingwristwatches.

•Removeitemsfromyourshirtpocket,suchaspensandpencils,thatcouldfallintotheserverasyou

leanoverit.

•Avoiddroppinganymetallicobjects,suchaspaperclips,hairpins,andscrews,intotheserver.

Handlingstatic-sensitivedevices

Attention:Staticelectricitycandamagetheserverandotherelectronicdevices.Toavoiddamage,keep

static-sensitivedevicesintheirstatic-protectivepackagesuntilyouarereadytoinstallthem.

Toreducethepossibilityofdamagefromelectrostaticdischarge,observethefollowingprecautions:

10ThinkServerRD220HardwareMaintenanceManual

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Theuseofagroundingsystemisrecommended.Forexample,wearanelectrostatic-dischargewrist

strap,ifoneisavailable.Alwaysuseanelectrostatic-dischargewriststraporothergroundingsystem

whenworkinginsidetheserverwiththepoweron.

•Handlethedevicecarefully,holdingitbyitsedgesoritsframe.

•Donottouchsolderjoints,pins,orexposedcircuitry.

•Donotleavethedevicewhereotherscanhandleanddamageit.

•Whilethedeviceisstillinitsstatic-protectivepackage,touchittoanunpaintedmetalsurfaceonthe

outsideoftheserverforatleast2seconds.Thisdrainsstaticelectricityfromthepackageandfrom

yourbody.

•Removethedevicefromitspackageandinstallitdirectlyintotheserverwithoutsettingdownthedevice.

Ifitisnecessarytosetdownthedevice,putitbackintoitsstatic-protectivepackage.Donotplacethe

deviceontheservercoveroronametalsurface.

•Takeadditionalcarewhenhandlingdevicesduringcoldweather.Heatingreducesindoorhumidity

andincreasesstaticelectricity.

Chapter2.Safetyinformation11

12ThinkServerRD220HardwareMaintenanceManual

Chapter3.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.

Introduction

Thefourtypesofreplaceablecomponentsare:

•Consumables:Purchaseandreplacementofconsumables(components,suchasbatteriesandprinter

cartridges,thathavedepletinglife)isyourresponsibility.IfLenovoacquiresorinstallsaconsumable

componentatyourrequest,youwillbechargedfortheservice.Foralistofconsumableparts,see

http://www.lenovo.com/support.

•Tier1customerreplaceableunit(CRU):ReplacementofTier1CRUsisyourresponsibility.IfLenovo

installsaTier1CRUatyourrequest,youwillbechargedfortheinstallation.

•Tier2customerreplaceableunit:YoumayinstallaTier2CRUyourselforrequestLenovotoinstallit,at

noadditionalcharge,underthetypeofwarrantyservicethatisdesignatedforyourserver.

•Fieldreplaceableunit(FRU):FRUsmustbeinstalledonlybytrainedservicetechnicians.

Foralistofreplaceablecomponentsfortheserver,goto:http://www.lenovo.com/support

Featuresandtechnologies

TheRD220serveroffersthefollowingfeaturesandtechnologies:

•UEFI-compliantserverrmware

UEFIreplacesthebasicinput/outputsystem(BIOS)anddenesastandardinterfacebetweenthe

operatingsystem,platformrmware,andexternaldevices.UEFI-compliantserversarecapableof

bootingUEFI-compliantoperatingsystems,BIOS-basedoperatingsystems,andBIOS-basedadapters

aswellasUEFI-compliantadapters.

Note:ThisserverdoesnotsupportDOS.

•IntegratedManagementModule

TheIntegratedManagementModule(IMM)combinesserviceprocessorfunctions,videocontroller,and

(whenIMMPremiumisinstalled)remotepresencefunctioninasinglechip.TheIMMprovidesadvanced

service-processorcontrol,monitoring,andalertingfunction.Ifanenvironmentalconditionexceedsa

thresholdorifasystemcomponentfails,theIMMlightsLEDstohelpyoudiagnosetheproblem,records

theerrorintheeventlog,andalertsyoutotheproblem.IMMPremiumprovidesavirtualpresence

capabilityforremoteservermanagementcapabilities.TheIMMprovidesremoteservermanagement

throughindustry-standardinterfaces:

–IntelligentPlatformManagementInterface(IPMI)version2.0

–SimpleNetworkManagementProtocol(SNMP)version3

–CommonInformationModel(CIM)

–Webbrowser

•Remotepresencecapabilityandblue-screencapture

IMMPremiumisrequiredtoenabletheremotepresenceandblue-screencapturefeatures.Theremote

presencefeatureprovidesthefollowingfunctions:

–Remotelyviewingvideowithgraphicsresolutionsupto1280x1024at75Hz,regardlessofthesystem

state

–Remotelyaccessingtheserver,usingthekeyboardandmousefromaremoteclient

©CopyrightLenovo2009,2010

13

–MappingtheCDorDVDdrive,diskettedrive,andUSBashdriveonaremoteclient,andmappingISO

anddisketteimagelesasvirtualdrivesthatareavailableforusebytheserver

–UploadingadisketteimagetotheIMMmemoryandmappingittotheserverasavirtualdrive

Theblue-screencapturefeaturecapturesthevideodisplaycontentsbeforetheIMMrestartstheserver

whentheIMMdetectsanoperating-systemhangcondition.Asystemadministratorcanusethe

blue-screencapturetoassistindeterminingthecauseofthehangcondition.

•®IBMAdvancedSettingsUtility(ASU)program

UsethisprogramasanalternativetotheUEFISetupUtilityformodifyingUEFIsettings.UsetheASU

programonlineoroutofbandtomodifyUEFIsettingsfromthecommandlinewithouttheneedtorestart

theservertoaccesstheUEFISetupUtilityprogram.

•Prebootdiagnosticsprograms

TheprebootdiagnosticsprogramsarestoredontheintegratedUSBmemory.Itcollectsandanalyzes

systeminformationtoaidindiagnosingserverproblems.Thediagnosticsprogramscollectthefollowing

informationabouttheserver:

–Systemconguration

–Networkinterfacesandsettings

–Installedhardware

–EasyLEDdiagnosticsstatus

–Serviceprocessorstatusandconguration

–Vitalproductdata,rmware,andUEFI(formerlyBIOS)conguration

–Harddiskdrivehealth

–RAIDcontrollerconguration

–EventlogsforRAIDcontrollersandserviceprocessors

Thediagnosticsprogramscreateamergedlogthatincludeseventsfromallcollectedlogs.The

informationiscollectedintoalethatyoucansendtoserviceandsupport.Additionally,youcanviewthe

informationlocallythroughageneratedtextreportle.Youcanalsocopythelogtoaremovablemedia

andviewthelogfromaWebbrowser.

Foradditionalinformationaboutprebootdiagnosticsprograms,seetheHardwareMaintenanceManual.

•EasyStartupDVD

TheThinkServerEasyStartupprogramguidesyouthroughthecongurationofthehardware,theRAID

controller,andtheinstallationoftheoperatingsystemanddevicedrivers.

•EasyManageDVD

TheEasyManageprogramhelpsyoumanageandadministeryourserversandclientsthroughremote

problemnoticationaswellasmonitoringandalerting.

•Integratednetworksupport

TheservercomeswithtwointegratedBroadcomGigabitEthernetcontrollers,whichsupportconnection

toa10-Mbps,100-Mbps,or1000-Mbpsnetwork.

•Largedata-storageandhot-swapcapability

Theserversupportsuptoeightortwelve2.5-inchhot-swapharddiskdrivesinthehot-swapbays

(dependingonthemodelandoptionaldevicesinstalled).Withthehot-swapfeature,youcanadd,

remove,orreplaceharddiskdriveswithoutturningofftheserver.

•EasyLEDdiagnostics

EasyLEDdiagnosticsprovidesLEDstohelpyoudiagnoseproblems.Formoreinformation,see“EasyLED

diagnosticspanel”onpage41

•Memorymirroring

Memorymirroringimprovestheavailabilityofmemorybywritinginformationtothemainmemoryand

redundantlocationsinamirroredpairofDIMMs.

14ThinkServerRD220HardwareMaintenanceManual

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