Otto Bock B 500 User Instructions

Instructions for Use (User)

B500 classic/advanced

Additional options for the B500 advanced

The model B500 advanced power wheelchair can be equipped with the following additional options (applicable options are

checked):

Electronic drive-away lock*

[ ] Function enabled [ ] Function disabled

If enabled, the function is activated by pressing the mode button on the control panel.

The function is deactivated with the joystick.

Electronic steering lock*

[ ] Function enabled [ ] Function disabled

The electronic steering lock is turned on or off with the following button when the motors are at standstill:

[ ] Warning flasher [ ] Direction indicator, right [ ] Direction indicator, left

[ ] Horn [ ] Light [ ] Mode

2-way adapter cable*

[ ] Adapter cable included [ ] Adapter cable not included

The included adapter cable allows the following functions to be selected directly through separate buttons:

[ ] Footrest, left [ ] Footrest, right [ ] Seat tilt

[ ] Seat height adjustment [ ] Back angle adjustment [ ] Light

[ ] Direction indicator, right [ ] Direction indicator, left [ ] Horn

[ ] Warning flasher [ ] Other:

*See the section 'Usage' for more information.

Ottobock | 3B500 classic/advanced

Foreword 1 6...............................................................

Product Description2 7.............................................

Function 2.1 7..........................................................

Product Overview2.2 7..............................................

Safety3 8.....................................................................

Explanation of Warning Symbols3.1 8.........................

General Safety Instructions3.2 8................................

Reference to additional safety instructions3.3 9............

Name plate and warning labels3.4 10.........................

Name plate3.4.1 10.....................................................

Warning labels3.4.2 11................................................

Delivery4 12................................................................

Scope of supply4.1 12..............................................

Options4.2 12..........................................................

Model B500 classic4.2.1 12.........................................

Model B500 advanced4.2.2 12.....................................

Storage4.3 12..........................................................

During daily use4.3.1 12..............................................

In case of extended disuse4.3.2 12...............................

Preparation for Use5 13............................................

Safety Instructions5.1 13...........................................

Initial operation5.2 14...............................................

Locking the back angle adjustment in place5.2.1 14........

Adjustments5.3 15....................................................

Prerequisites5.3.1 15..................................................

Adjusting the back angle5.3.2 15..................................

Adjusting the side panels5.3.3 16..................................

Adjusting the footrests5.3.4 17.....................................

Adjusting the belt lengths5.3.5 18.................................

Adjusting the control panel5.3.6 18...............................

Changing control unit parameters5.3.7 19......................

Usage6 19...................................................................

Side panels6.1 19....................................................

Footrests6.2 20........................................................

Getting in / transfer6.3 21..........................................

Control unit6.4 23....................................................

Control Panel6.4.1 23..................................................

Buttons and display functions6.4.2 24...........................

Driving Functions6.5 26............................................

Safety Instructions6.5.1 26...........................................

Driving notes6.5.2 28..................................................

Switching on and off6.5.3 29........................................

Selecting the speed levels6.5.4 30................................

Driving6.5.5 30...........................................................

Table of contents

Range6.5.6 31............................................................

Drive-away lock6.5.7 32...............................................

Steering lock6.5.8 33..................................................

Adjusting the driving characteristics6.5.9 34...................

Activating/deactivating the brakes6.6 34......................

Batteries/charging process6.7 36...............................

Safety Instructions6.7.1 36...........................................

General6.7.2 36..........................................................

Battery charging information6.7.3 36.............................

Battery charger6.7.4 37...............................................

Charging the battery6.7.5 38........................................

Power seat functions6.8 39........................................

Safety Instructions6.8.1 39...........................................

Power seat height adjustment6.8.2 41...........................

Power seat tilt6.8.3 42.................................................

Power back angle adjustment6.8.4 43...........................

Power footrests6.8.5 44...............................................

Controlling power seat functions6.8.6 45.......................

Joystick and display functions6.8.7 46...........................

Manual seat functions6.9 47......................................

Safety Instructions6.9.1 47...........................................

Manual seat tilt6.9.2 47................................................

Manual back angle adjustment6.9.3 47..........................

Manual elevating footrests6.9.4 48................................

Additional seat options6.10 48.....................................

Contour seat6.10.1 48...................................................

Recaro® seat6.10.2 49...................................................

Headrest6.10.3 51........................................................

Control unit accessories6.11 52...................................

Attendant control6.11.1 52.............................................

Push-button module6.11.2 55.........................................

Adapter cable for Piko button6.11.3 57............................

External odometer6.11.4 57............................................

Additional options6.12 57............................................

Control panel holder6.12.1 57........................................

Lights6.12.2 58............................................................

Belts / belt systems6.12.3 59..........................................

Suspension (steering casters/drive wheels)6.12.4 61........

Locking the steering casters6.12.5 62.............................

Rear bumper6.12.6 62...................................................

Overview of additional options6.12.7 63..........................

Disassembly/transport6.13 63.....................................

Safety Instructions6.13.1 63...........................................

Reducing the transportation size6.13.2 64.......................

Reducing the transportation size – Recaro®

seat

6.13.3

65...............................................................

Preparing for transport6.13.4 65.....................................

Use in a wheelchair accessible vehicle6.14 66...............

Safety Instructions6.14.1 66...........................................

Permitted use6.14.2 66..................................................

Restrictions for Use6.14.3 67.........................................

Necessary accessories6.14.4 67....................................

4 | Ottobock B500 classic/advanced

Table of contents

Use6.14.5 67................................................................

Care6.15 67..............................................................

Safety Instructions6.15.1 67...........................................

Cleaning6.15.2 68........................................................

Disinfection6.15.3 68....................................................

Maintenance/Repair7 68..........................................

Safety Instructions7.1 68...........................................

Maintenance7.2 69...................................................

Maintenance intervals7.2.1 70......................................

Repair7.3 72............................................................

Replacing a defective fuse7.3.1 72................................

Replacing a defective bulb7.3.2 74................................

Replacing the battery7.3.3 75.......................................

Troubleshooting7.4 75..............................................

Types of notifications7.4.1 76.......................................

Wheelchair control unit fault overview7.4.2 77................

Attendant control fault overview7.4.3 79.........................

Disposal8 80...............................................................

Safety Instructions8.1 80...........................................

Disposal Information8.2 80........................................

Legal Information9 80...............................................

Service life9.1 80......................................................

Liability9.2 80..........................................................

CE Conformity9.3 80................................................

Warranty terms9.4 81...............................................

Trademarks9.5 81....................................................

Appendices10 82..........................................................

Technical data10.1 82.................................................

Ottobock | 5B500 classic/advanced

Table of contents

1 Foreword

INFORMATION

Date of the last update: 2013-08-16

► Please read this document carefully.

► Follow the safety instructions.

INFORMATION

► These instructions for use (user) can be viewed and

downloaded from the homepage www.ottobock.com. It

is possible to increase the display size of the PDF doc

ument stored there.

► Please note that the instructions for use are revised

regularly. The latest version can be viewed and down

loaded on the respective product page at

www.ottobock.com.

► For further questions about the instructions for use

(user), please contact the qualified personnel who

issued the product to you.

With this wheelchair, you have purchased a high quality

product which can be put to versatile, daily use at home and

outdoors.

Be sure to read these instructions for use before you start

using the wheelchair. In particular, please observe the

information in the chapters "Safety" and "Use".

Please note the following:

• If you have any questions or cannot solve a problem

despite reading these instructions for use, please con

tact the qualified personnel who fitted the product or the

manufacturer's service department (please see inside

back cover or back cover for addresses).

• All users and/or attendants must be instructed by the

qualified personnel in the use of the product with the aid

of these instructions for use. In particular, users and/or

attendants must be informed of the residual risk with the

aid of the safety instructions in these instructions for

use.

• The product has been adapted to the needs of the user.

Further changes may be made only by qualified person

nel. The manufacturer recommends checking the set

tings regularly in order to assure an optimum fit over the

long term. Especially for children and youth, they should

be checked every six months.

• The product may be combined only with the options lis

ted here. The manufacturer assumes no liability for com

binations with third-party medical devices and/or

accessories not included in the modular system.

• Please note also the information in the chapter "Liabil

ity".

6 | Ottobock B500 classic/advanced

Foreword

Ottobock | 7B500 classic/advanced

• The operational safety of the wheelchair can only be

ensured if it is used properly in accordance with the

information contained in these instructions for use. The

user is ultimately responsible for accident-free opera

tion.

• Your wheelchair model may differ from the models

shown. In particular, not all the options described in

these instructions for use will be installed on your wheel

chair.

• We reserve the right to make technical changes to the

model described in these instructions for use.

2 Product Description

2.1 Function

The wheelchair is designed solely for individual use by per

sons who are unable to walk or who have a walking impedi

ment, and can be operated either by the patient or by anoth

er person.

The wheelchair can be used on solid ground both indoors

and outdoors.

2.2 Product Overview

Fig. 1 Main components

1 Backrest 6 Caster wheel

2 Rear LED lights 7 Footplates

3 Drive wheel 8 Seat cushion

4 Motor with brake release 9 Side panel (here: with front

lights)

5 Anti-tipper 10 Control panel

Product Description

8 | Ottobock B500 classic/advanced

3 Safety

3.1 Explanation of Warning Symbols

WARNING

Warnings regarding possible risks of severe

accident or injury.

CAUTION

Warnings regarding possible risks of acci

dent or injury.

NOTICE

Warnings regarding possible technical dam

age.

3.2 General Safety Instructions

WARNING

Improper product operation

Falling, tipping over, collision due to user error

► The product may only be used by a qualified user.

► As a user or attendant, you must be trained in the use

of the product by qualified personnel instructed by the

manufacturer.

► Read the entire instructions for use.

► The product may not be used in case of exhaustion or

under the influence of alcohol or medications.

► The product may not be used in road traffic by users

who have any mental limitations which can temporarily

or permanently limit attentiveness and judgement.

► You must observe road traffic regulations when driving

in road traffic.

WARNING

Failure to heed or observe the safety instructions

Risk of pinching, crushing, being pulled in, tipping, falling

► Observe all safety instructions in these instructions for

use and in all other applicable documents.

WARNING

Improper use of the product

Risk of pinching, crushing, being pulled in, tipping, falling

► Only use this product for its original intended purpose.

► Only one person may be transported with the product

at any one time.

CAUTION

Seat cushion or backrest cover may ignite

User may sustain burns

► The seat cushion and backrest cover are not highly

flammable, but there is a possibility they may catch fire.

Therefore utmost caution is required near open flame.

► Keep away from any sources of fire, especially burning

cigarettes.

Safety

Ottobock | 9B500 classic/advanced

CAUTION

Extreme temperatures

Risk of hypothermia or burns on components, failure of

components

► Do not expose the product to any extreme temperat

ures (e.g. direct sunlight, sauna, extreme cold).

NOTICE

Overloading

Damage to the product

► Do not exceed the maximum load capacity (see the

section "Technical Data").

NOTICE

Use under incorrect environmental conditions

Damage to the product

► Only use the product within a temperature range of -25

°C to +50 °C.

3.3 Reference to additional safety instructions

Observe additional safety instructions in the following

chapters:

• Chapter "Preparation for Use"

• Chapter "Usage" > "Driving Functions"

• Chapter "Usage" > "Batteries/Charging Process"

• Chapter "Usage" > "Power Seat Functions"

• Chapter "Usage" > "Manual Seat Functions"

• Chapter "Usage" > "Disassembly/Transport"

• Chapter "Usage" > "Use in a Wheelchair Accessible

Vehicle"

• Chapter "Usage" > "Care"

• Chapter "Maintenance/Repair"

• Chapter "Disposal"

Safety

3.4 Name plate and warning labels

3.4.1 Name plate

Label Meaning

A Type designation

B Read the instructions for use before using the product. Observe

safety information in the instructions for use.

C Symbol for separate collection of electric and electronic devices.

Components of the power wheelchair and batteries may not be dis

posed of in household waste.

D European article number (EAN)

E Product reference number

F Serial number (including year of manufacture)

G Maximum load capacity (see chapter "Technical Data")

H Maximum climbing ability (see chapter "Technical Data")

I Maximum speed (see chapter "Technical Data")

J Allowable axle load, front

K Allowable axle load, rear

L Maximum gross weight

M Manufacturer information/address

The name plate is located on the side of the

frame below the seat.

N CE marking – product safety according to EU guidelines

10 | Ottobock B500 classic/advanced

Safety

Ottobock | 11B500 classic/advanced

3.4.2 Warning labels

Label Meaning

A Electric driving mode: lock motor brake

B Manual driving mode: unlock motor brake

Risk of pinching. Do not reach into the danger area.

Safety

4 Delivery

4.1 Scope of supply

The power wheelchair is normally shipped fully assembled

and fitted to the personal requirements of the respective

user.

The scope of delivery includes:

• Fitted power wheelchair with main components

• Installed options

• Battery charger

• Instructions for Use (user)

4.2 Options

The standard model can be fitted to the user's personal

requirements through a large range of options.

A full list of the available modules and accessories is shown

on the order form and in the accessories catalogue.

To use options: see Page19 et. seq.

4.2.1 Model B500 classic

The B500 classic power wheelchair can be equipped with

up to 2 of the following power seat options:

• Power seat height adjustment

• Power seat tilt available in 3 different versions (up to

20°, up to 30°, up to 45°)

• Power back angle adjustment up to 30°

• Power adjustable footrests

The wheelchair is controlled by an enAble40 control unit.

4.2.2 Model B500 advanced

The B500 advanced power wheelchair can be equipped

with up to 4 of the following power seat options:

• Power seat height adjustment

• Power seat tilt available in 2 different versions (up to

30°, up to 45°)

• Power back angle adjustment up to 30°

• Power adjustable footrests with 3 programmable ver

sions (control of only left, only right or both sides)

The wheelchair is controlled by an enAble50 control unit.

For additional information on enabling/user specific adjust

ment of certain enAble50 control unit functions: see inside

front cover.

4.3 Storage

4.3.1 During daily use

The power wheelchair should always be protected against

external influences.

The control unit must be turned off.

4.3.2 In case of extended disuse

NOTICE

Deep discharge due to standby current

Risk of battery damage

12 | Ottobock B500 classic/advanced

Delivery

Ottobock | 13B500 classic/advanced

► Remove the fuse if the wheelchair is not used for more

than 3 days.

INFORMATION

To remove the fuse, see section "Repair" > "Replacing a

defective fuse".

Please observe the following if the power wheelchair is not

used for more than 3days:

Storage conditions

• Maintain an ambient temperature between -40°C and

+65°C and a relative humidity between 45% and 85%.

• Store the power wheelchair in a dry, enclosed room with

sufficient air circulation and protection from external

influences.

• Protect the wheels against ground frost, e.g., by reliev

ing them completely through assembly blocks or

wooden boards.

• Fill the wheels with slight overpressure and rotate them

at regular weekly intervals to prevent flat tyres from

extended standing.

Note regarding the tyres

• If the power wheelchair is not moved for several days,

permanent colour changes may occur where the wheel

chair comes into contact with the surface it is standing

on. Therefore a suitable underlay should be used if the

product is parked for extended periods of time.

• Tyres contain chemical substances that can react with

other chemical substances (such as cleaning agents,

acids, etc.).

• Black tyres contain soot particles. They may leave black

marks where they come into contact with the ground.

Therefore the manufacturer recommends grey tyres if

the wheelchair is primarily used indoors.

• Avoid unnecessary parking outdoors. Direct exposure to

sunlight/UV radiation causes the tyres to age more

quickly. As a result, the tread surface hardens and

corner pieces break out of the tread.

• The tyres must be changed when the tread is less than 1

mm to ensure safe driving behaviour.

• The tyres should be replaced every 2 years regardless

of wear and tear.

5 Preparation for Use

5.1 Safety Instructions

WARNING

Improper modification of the settings

Risk of tipping, falling, improper user posture

► Do not modify the settings established by the qualified

personnel.

► In case of problems with the settings (control panel

problems etc.), please contact the qualified personnel

who fitted your product.

Preparation for Use

14 | Ottobock B500 classic/advanced

WARNING

Improper handling of packaging materials

Risk of suffocation

► Keep packaging materials away from children.

CAUTION

Uncontrolled movement of components when making

adjustments

Risk of crushing, pinching, blows to limbs

► Ensure that body parts, such as hands or head, are

never in the danger zone.

► Perform the work with the aid of a helper for support.

CAUTION

Unsecured screw connections

Risk of pinching, crushing, tipping over, falling of user

► After all adjusting/readjusting work, retighten the

mounting screws/nuts firmly. Observe any torque set

tings which may be specified.

► Any time you loosen a screw connection with thread

lock, replace it with a new screw connection or secure

the old screw connection with medium strength thread

locker (e.g. Loctite 241

®

).

5.2 Initial operation

The specialist dealer ships the power wheelchair fully

assembled and ready to use.

The following additional tasks may be required:

• Adjusting settings: see Page15 et. seq.

• Installing the side panels: see Page19

• Installing the footrests: see Page20

• Charging the battery: see Page36 et. seq.

5.2.1 Locking the back angle adjustment in place

If the power wheelchair is equipped with mechanical/power

back angle adjustment, proceed as follows if necessary:

1) Fold the backrest up.

2) Place the cross bolt on the end of the gas compression

spring or actuator into the bracket (see Fig.2, item 1).

3) Push the lever down until the lock engages (see Fig.2,

item 2).

4) Check the bolt and lock to ensure that they are securely

engaged.

Preparation for Use

Ottobock | 15B500 classic/advanced

Fig. 2 Place the cross bolt into the bracket (top); locked

cross bolt (bottom)

1 Cross bolt 2 Lock with lever

5.3 Adjustments

5.3.1 Prerequisites

Fine fitting/adjusting work should always be performed with

the user. The user should sit upright in the power wheel

chair while adjustments are made.

Seat height, seat width and seat angle are set according to

the customer order and may only be changed by a specialist

dealer.

The following can be adjusted by the user:

• Back angle

• Armrest height and position

• Lower leg length

• Strap lengths

• Position of the control panel

All parts of the product should be cleaned thoroughly before

adjustments are made.

5.3.2 Adjusting the back angle

Standard/contour seat

1) Pull on the strap until the locking bolts are free.

2) Change the backrest angle to the desired position.

3) Release the strap. The locking bolts engage at the

desired position.

Preparation for Use

16 | Ottobock B500 classic/advanced

Fig. 3 Adjusting the back angle

1 Release/locking strap 2 Locking bolts

Recaro® seat

WARNING

Incorrect Recaro® Seat settings

Risk of falling, tipping

► Note that the maximum backrest angle is 30° while

standing and 20° while driving.

INFORMATION

For further Recaro® seat settings: see the chapter

"Recaro® seat".

► Turn the knob on the left or right side of the backrest

until the backrest is in the desired position (see Fig.4,

item 2).

Fig. 4 Adjusting the Recaro® seat angle

1 Release handle

2 Back angle adjustment knob

5.3.3 Adjusting the side panels

INFORMATION

To remove and install the side panels: see Page19.

Preparation for Use

Ottobock | 17B500 classic/advanced

Adjusting the armrest height

1) Loosen the Allen head screw on the side panel with a

size 3 Allen key (see Fig.5).

2) Slide the armrests up or down to the desired position.

3) Tighten the Allen head screw.

Fig. 5 Allen head screw for height adjustment

Adjusting the armrest to the forearm length

1) Depending on the version, loosen 2 x Allen head screws

on the bottom of the armrest (see Fig.6).

2) Adjusting the armrest:

→ Version 1:Push the armrest along the slotted holes

to the front or back into the desired position ((see

Fig.6), left).

→ Version 2: Slide the armrest with the spare tube for

ward or backwards along the attachment rail to the

desired position ((see Fig.6), right).

3) Tighten the 2 Allen head screws.

Fig. 6 Adjusting the armrest depth

5.3.4 Adjusting the footrests

INFORMATION

To remove and install the footrests: see Page20.

Adjusting the lower leg length

CAUTION

Exposed pinch points

Pinching, crushing of fingers

Preparation for Use

18 | Ottobock B500 classic/advanced

► Ensure that your fingers are not in the danger area

when flipping the footrests up or down.

1) Loosen the grub screws or Allen head screws (depend

ing on the version) on the footplate bar (see Fig.7).

2) Adjust the footplate bar to match the user's lower leg

length.

INFORMATION: Ensure that the footplate bar is

inserted into the swivel segment by at least 40mm.

3) Tighten the grub screws or Allen head screws (depend

ing on the version) on the footplate bar.

Fig. 7 Adjusting the lower leg length (standard footrest)

5.3.5 Adjusting the belt lengths

To adjust the belt lengths: see Page59.

5.3.6 Adjusting the control panel

INFORMATION

The power wheelchair may be equipped with an optional

height-adjustable or swing-away control panel holder (see

Page57).

Adjusting the control panel to the forearm length

1) Loosen the 3 set screws on the bottom of the armrest.

2) Slide the rail with the control panel forwards or back

wards.

INFORMATION: If the control panel rail is too long

it can be shortened. Please contact the qualified

personnel who adjusted your product.

3) Tighten the 3 set screws on the bottom of the armrest.

Preparation for Use

Ottobock | 19B500 classic/advanced

Fig. 8 Adjusting the control panel

Changing the control panel side

By default, the control panel is mounted on the side spe

cified in the order. It can also be mounted on the other side

later on if the user so desires.

INFORMATION

The control panel mounting side may only be changed by

authorised personnel.

5.3.7 Changing control unit parameters

WARNING

Incorrect configuration settings

Falling, tipping over, collision due to programming errors

► Programming may only be performed by qualified per

sonnel trained by the manufacturer. The manufacturer

of the product and the control unit manufacturer are

not liable in case of damage caused by programming

which was not performed properly and/or which was

not adjusted properly according to the user's abilities.

► Note that modified parameter settings in the configura

tion can lead to changes in driving characteristics. In

particular, changes to the speed, acceleration, braking

or joystick settings can lead to unexpected and there

fore uncontrollable driving characteristics and cause

an accident.

► After configuration/programming is complete, the user

must test the driving characteristics of the product

under the supervision of the qualified personnel.

If necessary, the qualified personnel can fit the already pre

programmed wheelchair control system and accessories to

the specific user requirements.

6 Usage

6.1 Side panels

INFORMATION

For additional information on side panels with lighting: see

Page58.

Usage

20 | Ottobock B500 classic/advanced

Removing the side panel

1) Loosen the wing screw on the side panel holder (see

Fig.9).

2) Pull the side panel out from the side panel holder and

set it aside.

3) Only for a side panel with a control panel: carefully let

the side panel with the control panel hang down.

INFORMATION: If necessary, the hook-and-loop

closures for routing the control panel cable can be

undone and the control panel can be removed.

Fig. 9 Side panel wing screw

Installing the side panel

1) If necessary, install the control panel and fasten the

hook-and-loop closures for routing the control panel

cable.

2) Insert the side panel into the side panel holder.

3) Re-tighten the wing screw on the side panel holder.

6.2 Footrests

CAUTION

Exposed pinch points

Pinching, crushing of fingers

► Ensure that your fingers are not in the danger area

when flipping the footrests up or down.

Removing the footrests

1) Unhook the calf band.

2) Flip the footplate up.

3) Release the footrest lock (see Fig.10).

4) Flip the footrest out or in.

5) Pull the footrest up and remove it.

Usage

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Otto Bock B 500, B500 advanced User Instructions

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