Rename the printer on a network ................................................................................................................ 143
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 144
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 144
Link speed and duplex settings .................................................................................................................... 145
Printer security features ..................................................................................................................................................... 146
Introduction ...................................................................................................................................................... 146
Security statements ....................................................................................................................................... 146
IP Security ......................................................................................................................................................... 146
Assign or change the system password using the HP Embedded Web Server .................................... 146
Encryption support: HP High Performance Secure Hard Disks ................................................................ 147
Lock the formatter .......................................................................................................................................... 147
Energy-conservation settings ........................................................................................................................................... 148
Introduction ...................................................................................................................................................... 148
Print with EconoMode .................................................................................................................................... 148
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 148
Set the sleep schedule ................................................................................................................................... 149
HP Web Jetadmin ................................................................................................................................................................. 150
Software and rmware updates ........................................................................................................................................ 151
9 Solve problems ..................................................................................................................................................................................... 153
Customer support ................................................................................................................................................................ 154
Control panel help system ................................................................................................................................................. 155
Reset factory settings ......................................................................................................................................................... 156
Introduction ...................................................................................................................................................... 156
Method one: Reset factory settings from the printer control panel ....................................................... 156
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 156
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 157
Printer does not pick up paper or misfeeds .................................................................................................................... 158
Introduction ...................................................................................................................................................... 158
The printer does not pick up paper .............................................................................................................. 158
The printer picks up multiple sheets of paper ............................................................................................ 160
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 164
Clear paper jams .................................................................................................................................................................. 165
Introduction ...................................................................................................................................................... 165
Paper jam locations ........................................................................................................................................ 166
Auto-navigation for clearing paper jams ..................................................................................................... 167
Experiencing frequent or recurring paper jams? ....................................................................................... 167
Clear paper jams in the document feeder (31.13) ..................................................................................... 168
Clear paper jams in Tray 1 (13.A1) ............................................................................................................... 170
Clear paper jams in Trays 2, 3, 4, 5 (13.A2, 13.A3, 13.A4, 13.A5) .......................................................... 172
ENWW vii