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HP Color LaserJet Managed MFP E78223, E78228
User Guide
Table of contents
1 Printer overview..........................................................................................................................................................................................1
Warning icons..........................................................................................................................................................................................1
Potential shock hazard..........................................................................................................................................................................2
Printer views ...........................................................................................................................................................................................3
Printer front view...........................................................................................................................................................................3
Printer back view ...........................................................................................................................................................................6
Interface ports ...............................................................................................................................................................................6
Control-panel view........................................................................................................................................................................7
How to use the touchscreen control panel ......................................................................................................................9
Printer specications .......................................................................................................................................................................... 10
Technical specications............................................................................................................................................................. 10
Supported operating systems.................................................................................................................................................. 13
Printer dimensions..................................................................................................................................................................... 15
Power consumption................................................................................................................................................................... 16
Electrical specications ............................................................................................................................................................. 16
Acoustic emissions..................................................................................................................................................................... 16
Operating-environment range................................................................................................................................................. 17
Printer hardware setup and software installation......................................................................................................................... 17
2 Paper trays................................................................................................................................................................................................ 19
Introduction.......................................................................................................................................................................................... 19
Load paper to Tray 1 (multipurpose tray) ....................................................................................................................................... 19
Load paper to Tray 1 (multipurpose tray) .............................................................................................................................. 19
Tray 1 (multipurpose tray) paper orientation........................................................................................................................ 21
Use alternative letterhead mode............................................................................................................................................. 24
Enable Alternative Letterhead Mode by using the printer control-panel menus.................................................... 25
Load paper to Tray 2, Tray 3 and the optional 2 x 520-sheet trays........................................................................................... 25
Load paper to Tray 2, Tray 3, and the optional 2 x 520-sheet trays................................................................................. 25
Tray 2, Tray 3 and the optional 2 x 520-sheet trays paper orientation............................................................................ 27
Use alternative letterhead mode............................................................................................................................................. 29
Enable Alternative Letterhead Mode by using the printer control-panel menus.................................................... 29
Load and print envelopes................................................................................................................................................................... 30
Print envelopes........................................................................................................................................................................... 30
Envelope orientation.................................................................................................................................................................. 30
Load and print labels.......................................................................................................................................................................... 31
Manually feed labels.................................................................................................................................................................. 31
Label orientation ........................................................................................................................................................................ 31
3 Supplies, accessories, and parts............................................................................................................................................................ 33
Order supplies, accessories, and parts ............................................................................................................................................ 33
Ordering....................................................................................................................................................................................... 33
Replace the toner cartridge............................................................................................................................................................... 33
Toner cartridge information...................................................................................................................................................... 33
Remove and replace the toner cartridge................................................................................................................................ 34
Replace the toner collection unit ...................................................................................................................................................... 37
Remove and replace the toner collection unit....................................................................................................................... 37
Replace the staple cartridge (Optional Inner nisher)................................................................................................................... 40
Introduction................................................................................................................................................................................. 40
Remove and replace the inner nisher accessory staple cartridge.................................................................................... 40
4 Print............................................................................................................................................................................................................ 43
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Print tasks (Windows)......................................................................................................................................................................... 43
How to print (Windows)............................................................................................................................................................. 43
Automatically print on both sides (Windows)........................................................................................................................ 44
Manually print on both sides (Windows) ................................................................................................................................ 44
Print multiple pages per sheet (Windows) ............................................................................................................................. 45
Select the paper type (Windows)............................................................................................................................................. 45
Additional print tasks................................................................................................................................................................. 46
Print tasks (macOS)............................................................................................................................................................................. 46
How to print (macOS)................................................................................................................................................................. 46
Automatically print on both sides (macOS)............................................................................................................................ 47
Manually print on both sides (macOS) .................................................................................................................................... 47
Print multiple pages per sheet (macOS)................................................................................................................................. 47
Select the paper type (macOS)................................................................................................................................................. 48
Additional print tasks................................................................................................................................................................. 48
Store print jobs on the printer to print later or print privately ..................................................................................................... 49
Introduction................................................................................................................................................................................. 49
Create a stored job (Windows) ................................................................................................................................................. 49
Create a stored job (macOS) ..................................................................................................................................................... 50
Print to Job Storage ................................................................................................................................................................... 50
Delete a stored job ..................................................................................................................................................................... 51
Delete a job that is stored on the printer....................................................................................................................... 51
Change the job storage limit............................................................................................................................................ 51
Information sent to printer for Job Accounting purposes.................................................................................................... 52
Print from a USB ash drive .............................................................................................................................................................. 52
Enable the USB port for printing.............................................................................................................................................. 52
Method one: Enable the USB port from the printer control panel............................................................................. 52
Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only) .... 52
Print USB documents................................................................................................................................................................. 53
Print using high-speed USB 2.0 port (wired) .................................................................................................................................. 53
Enable the high-speed USB port for printing......................................................................................................................... 53
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus ................................... 53
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-
connected printers only)................................................................................................................................................... 54
5 Copy ........................................................................................................................................................................................................... 55
Make a copy.......................................................................................................................................................................................... 55
Copy on both sides (duplex) .............................................................................................................................................................. 57
Additional copy tasks.......................................................................................................................................................................... 58
6 Scan............................................................................................................................................................................................................ 61
Set up Scan to Email........................................................................................................................................................................... 61
Introduction................................................................................................................................................................................. 61
Before you begin ........................................................................................................................................................................ 61
Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 62
Step two: Congure the Network Identication settings..................................................................................................... 62
Step three: Congure the Send to Email feature................................................................................................................... 63
Method one: Basic conguration using the Email Setup Wizard ............................................................................... 63
Method two: Advanced conguration using the Email Setup..................................................................................... 67
Step four: Congure the Quick Sets (optional)....................................................................................................................... 72
Step ve: Set up Send to Email to use Oice 365 Outlook (optional)................................................................................ 72
Introduction........................................................................................................................................................................ 73
Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account ................. 73
Set up Scan to Network Folder ......................................................................................................................................................... 75
Introduction................................................................................................................................................................................. 75
Before you begin ........................................................................................................................................................................ 75
Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 75
Step two: Set up Scan to Network Folder............................................................................................................................... 76
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Method one: Use the Scan to Network Folder Wizard................................................................................................. 76
Method two: Use Scan to Network Folder Setup.......................................................................................................... 77
Step one: Begin the conguration.......................................................................................................................... 77
Step two: Congure the Scan to Network Folder settings ................................................................................. 78
Step three: Complete the conguration................................................................................................................ 85
Set up Scan to USB Drive ................................................................................................................................................................... 85
Introduction................................................................................................................................................................................. 85
Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 85
Step two: Enable Scan to USB Drive........................................................................................................................................ 86
Step three: Congure the Quick Sets (optional)..................................................................................................................... 86
Default scan settings for Scan to USB Drive setup ............................................................................................................... 87
Default le settings for Save to USB setup ............................................................................................................................ 88
Scan to Job Storage ............................................................................................................................................................................ 89
Introduction................................................................................................................................................................................. 89
Scan to job storage on the printer........................................................................................................................................... 89
Print from job storage on the printer...................................................................................................................................... 91
Scan to USB drive ................................................................................................................................................................................ 91
Introduction................................................................................................................................................................................. 91
Scan to USB drive ....................................................................................................................................................................... 91
Use HP JetAdvantage business solutions ....................................................................................................................................... 93
Additional scan tasks.......................................................................................................................................................................... 94
7 Fax .............................................................................................................................................................................................................. 95
Set up fax.............................................................................................................................................................................................. 95
Introduction................................................................................................................................................................................. 95
Set up fax by using the printer control panel......................................................................................................................... 95
Change fax congurations................................................................................................................................................................. 96
Fax dialing settings .................................................................................................................................................................... 96
General fax send settings ......................................................................................................................................................... 97
Fax receive settings.................................................................................................................................................................... 98
Send a fax............................................................................................................................................................................................. 99
Create a fax printing schedule.........................................................................................................................................................101
Block incoming faxes........................................................................................................................................................................102
Create a list of blocked fax numbers.....................................................................................................................................102
Delete numbers from the list of blocked fax numbers ......................................................................................................102
Additional fax tasks...........................................................................................................................................................................102
8 Manage the printer ................................................................................................................................................................................105
Advanced conguration with the HP Embedded Web Server (EWS).........................................................................................105
Introduction...............................................................................................................................................................................105
How to access the HP Embedded Web Server (EWS).........................................................................................................106
HP Embedded Web Server features......................................................................................................................................106
Information tab................................................................................................................................................................107
General tab.......................................................................................................................................................................108
Copy/Print tab ..................................................................................................................................................................108
Scan/Digital Send tab .....................................................................................................................................................109
Fax tab...............................................................................................................................................................................110
Supplies tab......................................................................................................................................................................111
Troubleshooting tab........................................................................................................................................................111
Security tab ......................................................................................................................................................................111
HP Web Services tab .......................................................................................................................................................112
Networking tab ................................................................................................................................................................112
Other Links list .................................................................................................................................................................114
Congure IP network settings.........................................................................................................................................................114
Printer sharing disclaimer.......................................................................................................................................................114
View or change network settings ..........................................................................................................................................115
Rename the printer on a network .........................................................................................................................................115
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Manually congure IPv4 TCP/IP parameters from the control panel...............................................................................115
Manually congure IPv6 TCP/IP parameters from the control panel...............................................................................116
Link speed and duplex settings .............................................................................................................................................116
Printer security features ..................................................................................................................................................................117
Introduction...............................................................................................................................................................................117
Security statements.................................................................................................................................................................117
Assign an administrator password ........................................................................................................................................118
Use the HP Embedded Web Server (EWS) to set the password ..............................................................................118
Provide user access credentials at the printer control panel ...................................................................................118
IP Security..................................................................................................................................................................................119
Encryption support: HP High Performance Secure Hard Disks.........................................................................................119
Lock the formatter ...................................................................................................................................................................119
Energy-conservation settings.........................................................................................................................................................119
Set the sleep timer and congure the printer to use 1 watt or less of power................................................................119
Set the sleep schedule ............................................................................................................................................................120
HP Web Jetadmin ..............................................................................................................................................................................120
Software and rmware updates .....................................................................................................................................................120
9 Solve problems.......................................................................................................................................................................................121
Customer support.............................................................................................................................................................................121
Control panel help system...............................................................................................................................................................121
Reset factory settings ......................................................................................................................................................................122
Introduction...............................................................................................................................................................................122
Method one: Reset factory settings from the printer control panel ................................................................................122
Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)........123
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS ..............................123
Printer does not pick up paper or misfeeds..................................................................................................................................123
Introduction...............................................................................................................................................................................123
The printer does not pick up paper .......................................................................................................................................123
The printer picks up multiple sheets of paper.....................................................................................................................126
The document feeder jams, skews, or picks up multiple sheets of paper......................................................................129
Clear paper jams................................................................................................................................................................................130
Introduction...............................................................................................................................................................................130
Paper jam locations .................................................................................................................................................................130
Auto-navigation for clearing paper jams..............................................................................................................................131
Experiencing frequent or recurring paper jams?.................................................................................................................131
Clear paper jams in the document feeder (31.13.yz).........................................................................................................132
Clear paper jams in Tray 1 (multipurpose tray) (13.A1).....................................................................................................133
Clear paper jams in Tray 2, Tray 3 and the optional 2 x 520-sheet trays (13.A2, 13.A3, 13.A4)................................134
Clear paper jams in the output bin (13.E1) ..........................................................................................................................136
Clear paper jams in the right door and fuser area (13.B9, 13.B2, 13.FF)........................................................................136
Resolve print-quality problems ......................................................................................................................................................137
Introduction...............................................................................................................................................................................137
Resolving print quality problems...........................................................................................................................................138
Update the printer rmware..........................................................................................................................................138
Print from a dierent software program.....................................................................................................................138
Check the paper-type setting for the print job ...........................................................................................................138
Check the paper type setting on the control panel...........................................................................................138
Check the paper type setting (Windows)............................................................................................................139
Check the paper type setting (macOS)................................................................................................................139
Check toner-cartridge status.........................................................................................................................................139
Step one: Print the Supplies Status Page ...........................................................................................................139
Step two: Check supplies status ..........................................................................................................................139
Print a cleaning page ......................................................................................................................................................140
Visually inspect the toner cartridge or cartridges......................................................................................................140
Check paper and the printing environment ................................................................................................................140
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Step one: Use paper that meets HP specications ...........................................................................................140
Step two: Check the environment........................................................................................................................141
Step three: Set the individual tray alignment ....................................................................................................141
Try a dierent print driver..............................................................................................................................................141
Calibrate the printer to align the colors .......................................................................................................................142
Troubleshoot image defects..........................................................................................................................................142
Improve copy image quality ............................................................................................................................................................150
Check the scanner glass for dirt and smudges ...................................................................................................................150
Calibrate the scanner...............................................................................................................................................................151
Check the paper settings ........................................................................................................................................................152
Check the paper selection options ...............................................................................................................................152
Check the image-adjustment settings .................................................................................................................................152
Optimize copy quality for text or pictures ............................................................................................................................152
Edge-to-edge copying.............................................................................................................................................................153
Improve scan image quality.............................................................................................................................................................153
Check the scanner glass for dirt and smudges ...................................................................................................................153
Check the resolution settings.................................................................................................................................................155
Check the color settings..........................................................................................................................................................155
Check the image-adjustment settings .................................................................................................................................155
Optimize scan quality for text or pictures ............................................................................................................................156
Check the output-quality settings.........................................................................................................................................157
Improve fax image quality ...............................................................................................................................................................157
Check the scanner glass for dirt and smudges ...................................................................................................................157
Check the send-fax resolution settings................................................................................................................................159
Check the image-adjustment settings .................................................................................................................................159
Optimize fax quality for text or pictures...............................................................................................................................159
Check the error-correction setting ........................................................................................................................................160
Check the t-to-page setting .................................................................................................................................................160
Send to a dierent fax machine.............................................................................................................................................160
Check the sender's fax machine ............................................................................................................................................160
Solve fax problems ...........................................................................................................................................................................161
Checklist for solving fax problems.........................................................................................................................................161
What type of phone line are you using? ......................................................................................................................161
Are you using a surge-protection device? ...................................................................................................................161
Are you using a phone company voice-messaging service or an answering machine? ......................................162
Does your phone line have a call-waiting feature? ....................................................................................................162
Check fax accessory status............................................................................................................................................162
General fax problems ..............................................................................................................................................................163
The fax failed to send .....................................................................................................................................................163
No fax address book button displays...........................................................................................................................163
Not able to locate the Fax settings in HP Web Jetadmin...........................................................................................163
The header is appended to the top of the page when the overlay option is enabled..........................................163
A mix of names and numbers is in the recipients box...............................................................................................163
A one-page fax prints as two pages.............................................................................................................................163
A document stops in the document feeder in the middle of faxing........................................................................164
The volume for sounds coming from the fax accessory is too high or too low ....................................................164
USB ash drive is not responding...................................................................................................................................................164
Method one: Enable the USB port from the printer control panel ...................................................................................164
Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only)...........164
Appendix A Service and support.............................................................................................................................................................167
HP limited warranty statement.......................................................................................................................................................167
UK, Ireland, and Malta..............................................................................................................................................................168
Austria, Belgium, Germany, and Luxemburg .......................................................................................................................168
Belgium, France, and Luxemburg..........................................................................................................................................169
Italy.............................................................................................................................................................................................170
vii
Spain...........................................................................................................................................................................................170
Denmark ....................................................................................................................................................................................171
Norway.......................................................................................................................................................................................171
Sweden ......................................................................................................................................................................................171
Portugal .....................................................................................................................................................................................172
Greece and Cyprus ...................................................................................................................................................................172
Hungary .....................................................................................................................................................................................172
Czech Republic..........................................................................................................................................................................173
Slovakia......................................................................................................................................................................................173
Poland ........................................................................................................................................................................................173
Bulgaria ......................................................................................................................................................................................174
Romania.....................................................................................................................................................................................174
Belgium and the Netherlands ................................................................................................................................................174
Finland........................................................................................................................................................................................175
Slovenia......................................................................................................................................................................................175
Croatia........................................................................................................................................................................................175
Latvia..........................................................................................................................................................................................175
Lithuania ....................................................................................................................................................................................176
Estonia .......................................................................................................................................................................................176
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement .................................................176
Long life consumable and maintenance kit limited warranty statement ................................................................................177
HP policy on non-HP supplies.........................................................................................................................................................177
HP anticounterfeit Web site.............................................................................................................................................................177
Data stored on the toner cartridge.................................................................................................................................................178
End User License Agreement ..........................................................................................................................................................178
Customer self-repair warranty service ..........................................................................................................................................182
Customer support.............................................................................................................................................................................182
Appendix B Environmental product stewardship program ................................................................................................................185
Protecting the environment ............................................................................................................................................................185
Ozone production..............................................................................................................................................................................185
Power consumption..........................................................................................................................................................................185
Toner consumption...........................................................................................................................................................................185
Paper use............................................................................................................................................................................................186
Plastics................................................................................................................................................................................................186
HP LaserJet print supplies ...............................................................................................................................................................186
Paper...................................................................................................................................................................................................186
Material restrictions ..........................................................................................................................................................................186
Battery information ..........................................................................................................................................................................186
Disposal of waste equipment by users (EU and India)................................................................................................................187
Electronic hardware recycling .........................................................................................................................................................187
Brazil hardware recycling information...........................................................................................................................................187
Chemical substances ........................................................................................................................................................................188
Product Power Data per European Union Commission Regulation 1275/2008.....................................................................188
SEPA Ecolabel User Information (China)........................................................................................................................................188
The regulation of the implementation on China energy label for printer, fax, and copier.....................................................188
Restriction on Hazardous Substances statement (India)............................................................................................................189
WEEE (Turkey)....................................................................................................................................................................................189
Substances Table (China) .................................................................................................................................................................190
Material Safety Data Sheet (MSDS) ................................................................................................................................................190
EPEAT ..................................................................................................................................................................................................191
Substances Table (Taiwan)...............................................................................................................................................................191
For more information .......................................................................................................................................................................191
Appendix C Regulatory information.......................................................................................................................................................193
Regulatory statements ....................................................................................................................................................................193
Regulatory model identication numbers............................................................................................................................193
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European Union Regulatory Notice .......................................................................................................................................193
FCC regulations.........................................................................................................................................................................193
Canada - Industry Canada ICES-003 Compliance Statement ...........................................................................................194
VCCI statement (Japan)............................................................................................................................................................194
EMC statement (Korea)............................................................................................................................................................194
EMC statement (China) ............................................................................................................................................................194
Power cord instructions...........................................................................................................................................................194
Power cord statement (Japan) ...............................................................................................................................................195
Laser safety...............................................................................................................................................................................195
Laser statement for Finland ...................................................................................................................................................195
Nordic Statements (Denmark, Finland, Norway, Sweden).................................................................................................196
GS statement (Germany).........................................................................................................................................................196
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)....................................................................197
EMI statement (Taiwan)...........................................................................................................................................................197
Product stability........................................................................................................................................................................198
Index.............................................................................................................................................................................................................199
ix
x
Printer overview1
Review the location of features on the printer, the physical and technical specications of the printer, and where
to locate setup information.
For video assistance, see www.hp.com/videos/A3.
The following information is correct at the time of publication. For current information, see
www.hp.com/support/colorljE78223MFP.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
● Caution: Electric shock
●
Caution: Hot surface
● Caution: Keep body parts away from moving parts
Printer overview
1
● Caution: Sharp edge in close proximity
● Warning
Potential shock hazard
Review this important safety information.
● Read and understand these safety statements to avoid an electrical shock hazard.
● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
● Read and understand all instructions in the user guide.
● Observe all warnings and instructions marked on the product.
● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
● Unplug this product from wall outlets before cleaning.
● Do not install or use this product near water or when you are wet.
● Install the product securely on a stable surface.
● Install the product in a protected location where no one can step on or trip over the power cord.
2
Chapter 1 Printer overview
Printer views
Locate key features on the printer and the control panel.
Printer front view
Locate features on the front of the printer.
Figure 1-1 Printer front view (E78228dn, E78223dn)
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5
6
7
8
9
11
12
3
2
13
1
10
Item Description
1 Automatic document feeder cover, for access for clearing jams
2 Automatic document feeder input tray
3 Automatic document feeder output tray
4 Control panel with color touchscreen display (tilts up for easier viewing)
5 Output bin
6 Right door, for access for clearing jams
7 On/o button
8 Tray 1 (multipurpose tray)
9 Front door, for access to the toner cartridges
10 Power connection
11 Tray 2
12 Tray 3
Printer views 3
Item Description
13 Hardware integration pocket (HIP), for connecting accessory and third-party devices
14 Easy-access USB port
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
Figure 1-2 Printer front view (E78223dv)
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5
6
7
8
9
11
12
3
2
13
1
10
Item Description
1 Automatic document feeder cover, for access for clearing jams
2 Automatic document feeder input tray
3 Automatic document feeder output tray
4 Control panel with color touchscreen display (tilts up for easier viewing)
5 Output bin
6 Right door, for access for clearing jams
7 On/o button
8 Tray 1 (multipurpose tray)
9 Front door, for access to the toner cartridges
10 Power connection
11 Tray 2
12 Tray 3
4 Chapter 1 Printer overview
Item Description
13 Hardware integration pocket (HIP), for connecting accessory and third-party devices
14 Easy-access USB port
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
Figure 1-3 Printer front view (E78223a)
11 2
1
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5
6
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9
10
3
8
12
Item Description
1 Scanner cover, for protect for scanning glass
2 Control panel with color touchscreen display (tilts up for easier viewing)
3 Output bin
4 Right door, for access for clearing jams
5 On/o button
6 Tray 1 (multipurpose tray)
7 Front door, for access to the toner cartridges
8 Power connection
9 Tray 2
10 Tray 3
11 Easy-access USB port
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
12 Hardware integration pocket (HIP), for connecting accessory and third-party devices
Printer front view 5
Printer back view
Locate features on the back of the printer.
Figure 1-4 Printer back view
1
2
3
Item Description
1 Formatter cover
CAUTION: Elctric shock icon
Only allowed person can open the formatter cover.
If you touch the fax(TNV) kit inside the formatter cover, there is risk of electric shock.
2 Interface ports
3 Serial number and product number label
Interface ports
Locate the interface ports on the printer formatter.
6
Chapter 1 Printer overview
Figure 1-5 Interface ports view
2
1
3
4
Item Description
1 USB host ports for connecting external USB devices (these ports might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Slot for a cable-type security lock
3 Local area network (LAN) Ethernet (RJ-45) network port
4 Hi-Speed USB 2.0 printing port
Control-panel view
The control panel provides access to the printer features and indicates the current status of the printer.
NOTE: Tilt the control panel for easier viewing.
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button. Touch the Home button on the left
side of the printer control panel, or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
Control-panel view 7
Figure 1-6 Control-panel view (E78228dn, E78223dn)
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12:42 PM
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2 3
4 5
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Figure 1-7 Control-panel view (E78223dv, E78223a)
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Item
Control Description
1
Home button
Touch the Home button to return to the Home screen.
2 Reset button The Reset button returns the printer to default settings and is always present
if users are not logged in. The Reset button is not present when the Sign Out
button is present. Touch the Reset button to resume and release jobs from the
previous pause state and interrupt mode, reset the quick copy count in the copy
count eld, exit special modes, reset the display language and the keyboard
layout.
8 Chapter 1 Printer overview
Item Control Description
3 Sign In or Sign Out button Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the printer. The printer restores all
options to the default settings.
NOTE: This button displays only if the administrator has congured the printer
to require permission for access to features.
4
Information button
Touch the information button to access a screen that provides access to several
types of printer information. Touch the buttons at the bottom of the screen for
the following information:
● Display Language: Change the language setting for the current user
session.
● Sleep Mode: Place the printer into sleep mode.
● Wi-Fi Direct: View information for how to connect directly to the printer
using a phone, tablet, or other device with Wi-Fi.
● Wireless: View or change wireless connection settings (only when an
optional wireless accessory is installed).
● Ethernet: View or change Ethernet connection settings.
● HP Web Services: View information to connect and print to the printer
using HP Web Services (ePrint).
5
Help button
Touch the Help button to open the embedded help system.
The status line provides information about the overall printer status.
6 Applications area Touch any of the icons to open the application. Swipe the screen sideways to
access more applications.
NOTE: The available applications vary by printer. The administrator can
congure which applications appear and the order in which they appear.
7 Copy button Touch the Copy button to start a copy job.
8 Home-screen page indicator Indicates the number of pages on the Home screen or in an application. The
current page is highlighted. Swipe the screen sideways to scroll between pages.
How to use the touchscreen control panel
Perform the following actions to use the printer touchscreen control panel.
Action
Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Touch the Settings icon to open the Settings app.
How to use the touchscreen control panel 9
Action Description Example
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Swipe until the Settings app displays.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Scroll through the Settings app.
Printer specications
Review hardware, software, and printer environment specications in this section.
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/colorljE78223MFP.
Technical
specications
Review the printer technical specications.
Product numbers for each model
● E78223a - #8GS12A
● E78223dv - #8GS13A
● E78223dn - #8GS14A
● E78228dn - #8GS15A
Table 1-1
Paper handling specications
Paper handling features E78223a E78223v E78223dn E78228dn
Tray 1 (100-sheet
capacity)
10 Chapter 1 Printer overview
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