ACT ACTENTRY V-IP Operating instructions

Brand: ACT

Model: ACTENTRY V-IP

Category: Door intercom systems

Type: Operating instructions

ACT ACTENTRY V-IP is a TCP/IP based video door phone system that enables you to remotely manage access to your building from any PC on your network.The system includes a vandal-resistant door panel with integrated color camera, call button, and speech unit, as well as a control unit and power supply. You can also add an ACT 1030 panel mount proximity reader to the system for added security. The ACT ACTENTRY V-IP software, which is compatible with Windows Vista, Windows XP, and Windows 2000 SP4, allows you to answer calls, unlock doors, and view live video from the door panel.

ACTentry V-IP

Operating & Installation

Instructions

18-00068

This manual refers to ACTentry V-IP, a TCP/IP based door videophone system.

Access Control Technologies Ltd. reserve the right to change the contents of this

manual and the system it applies to without prior notice.

While every effort has been taken by ACT to ensure the accuracy of the

information contained within this document, ACT assumes no responsibility for

any errors or omissions. No liability is assumed for damages resulting from the

use of information contained within this document.

Access Control Technology

Unit C1, South City Business Centre,

Tallaght,

Dublin 24,

Ireland.

Tel: 353-1-4662570

UK LoCall: 0845 300 5204

Fax: 353-1-4520427

Web: www.accesscontrol.ie

or www.actrl.co.uk

E-mail: [email protected]

ACTentry V-IP Operating and Installation Manual

Ordering Information.........................................................................................................1

1.0 INTRODUCTION.........................................................................................................2

1.1 System Overview.................................................................................................2

1.2 Product Specification...........................................................................................3

2.0 INSTALLATION...........................................................................................................3

2.1 System Requirements .........................................................................................3

2.2 Installing ACTentry V-IP door panel ....................................................................4

2.3 Installing the ACTentry V-IP Unit.........................................................................7

2.4 ACTentry V-IP connection to the network............................................................7

2.5 ACT handset and PC speaker connection...........................................................8

2.6 ACT handset mounting........................................................................................9

2.7 ACTpro-X 1030 Panel-Mount reader installation.................................................9

2.8 ACTentry V-IP software installation...................................................................10

2.9 ACTentry V-IP software configuration ...............................................................10

2.10 Configure Settings...........................................................................................12

2.12 Setting Video and Audio properties.................................................................14

3.0 OPERATION.............................................................................................................16

4.0 TROUBLESHOOTING..............................................................................................17

5.0 SETTING FIXED IP ADDRESS................................................................................20

6.0 DIAGRAMS

Installing ACTentry V-IP unit and ACTentry V-IP door panel...................................22

ACTpro-x 1030 panel mount reader installation.......................................................23

ACTentry V-IP Waterproofing ..................................................................................24

Ordering Information

ACTentry V-IPVR-SK Surface Mount Vandal Resistant Video and Audio over IP Door Entry

Panel with integrated colour camera, call button and speech unit,

telephone handset, Control unit and PSU

ACTentry V-IPVR-FK Flush Mount Vandal Resistant Video and Audio over IP Door Entry

Panel with integrated colour camera, call button and speech unit,

telephone handset, Control unit and PSU

ACTentry V-IP PC handset Plug-in PC handset for use with ACTentry V-IP.

ACTentry 1A PSU 1Amp Power Supply Unit

ACTpro-X 1030PM Panel mount multi-format proximity reader, IP67 rated

Page 1 Issue 3

ACTentry V-IP Operating and Installation Manual

Page 2 Issue 3

1.0 INTRODUCTION

1.1 System Overview

The ACTentry V-IP (Video/audio over IP) system is a TCP/IP based video-

doorphone system. Access to the building can be administered from any PC on

the TCP/IP network.

The system consists of:

1. ACTentry V-IP Door Panel

Call button, colour video camera, audio unit.

ACT 1030 panel mount proximity reader (not supplied) may also be added.

2. ACTentry V-IP Unit:

Ethernet interface unit, converts video and audio signals from Door Panel to

TCP/IP data, door and alarm inputs and outputs, echo cancellation control.

The relay for opening the door is contained in the V-IP unit for additional

security. The V-IP unit should always be on the secure side of the door.

3. ACTentry V-IP Software:

Requires PC with a soundcard. ACT handset (provided) and PC speakers

(not provided) required.

ACTentry V-IP Operating and Installation Manual

1.2 Product Specification

Number of PC’s 10 maximum

Number of Doors 8 maximum (each door with individual Door Panel

and V-IP unit)

Supply Voltage 10-15Volts DC

Current Consumption 450mA nominal, 500mA maximum

Operating Temperature -10 to +50 degrees C

Door Open Time 1 – 255 seconds

Relay Contact Rating Door Relay 5A / 50Vac, Alarm Relay 1A / 50Vac

Entrance Panel Size Flush Mount: 377.9 X 144 mm

Surface Mount: 358.4 X 124 mm

Water Resistance Medium IP54

2.0 INSTALLATION

2.1 System Requirements

The minimum PC requirements are:

1. Colour SVGA monitor with at least 800x600 screen resolution

2. Mouse and keyboard

3. CDROM drive (required during installation only)

4. Ethernet or FastEthernet LAN connection with TCP/IP protocol (100MBps

preferable)

5. Operating systems. Windows Vista, Windows XP, Windows 2000 SP4.

6. 512MBytes RAM, Pentium 3 processor. 1GB hard disk space.

7. Local DHCP Server

8. Sound Card

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ACTentry V-IP Operating and Installation Manual

2.2 Installing ACTentry V-IP door panel

The ACTentry V-IP door panel is available in Flush-mount or Surface-Mount

versions.

1. Flush-mount

Back Box

• The flush-mount version comprises of two parts:

1. Flush mount back box

2. Flush mount plate

Page 4 Issue 3

ACTentry V-IP Operating and Installation Manual

• The flush mount back box (shown above) should be sunk into the

mounting surface. Ensure to mount it at a height where the camera lens

will match eye level.

• The flush-mount back box can be fixed to the wall using the screws

provided by the side flaps or the back surface.

• Next the flush mount plate (below) should be attached to the back box

using four of the security screws provided.

Flush Plate Front Panel

• Finally the door front panel is fixed to the flush mount assembly using 6

security screws provided.

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ACTentry V-IP Operating and Installation Manual

2.0 Surface mount

Surface Mount Box Front Panel

• The surface mount box (shown above) should be mounted on a flat

surface, taking care to mount it at a height where the camera lens will

match eye level.

• The surface mount box can be fixed with using screws provided by the

back surface.

• Finally the door front panel is fixed to the flush mount assembly using 6

security screws provided.

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ACTentry V-IP Operating and Installation Manual

2.3 Installing the ACTentry V-IP Unit

Please follow the guidelines below when installing the ACTentry V-IP unit:

1. The ACTentry V-IP Unit should be mounted in a secure area. There

should be an Ethernet network connection point in close proximity to the

unit.

2. The ACTentry V-IP Unit is to be installed no more than 100 metres from

the door panel.

3. A 12Volt DC, 1 Amp power supply is to be used to power the ACTentry V-

IP Unit and the ACTentry V-IP door panel audio and video modules.

4. The ACTentry V-IP door panel and ACTentry V-IP Unit are to be wired

together according to the wiring diagram at the back of the manual.

Door Inputs

There are two inputs on the ACTentry V-IP unit:

• Request to exit (RTE) button will release the door.

• Door Contact (DC) input monitors the door state (open or closed).

Alarm Relay

The ACTentry V-IP unit also comes with a built in alarm relay. The alarm relay

switches while the following conditions are in place:

1. Tamper open i.e. lid of ACTentry V-IP box open.

2. Door Contact input open i.e. door forced open.

Alarm relay can only be reset when both the Door Contact input and tamper are

closed.

2.4 ACTentry V-IP connection to the network

• Connection to the Ethernet network is made at terminal CN401 on the

ACTentry V-IP PCB, with CAT 5 cable.

• The ACTentry V-IP unit supports DHCP. It automatically will be assigned

an IP address from the DHCP server once connected to the network. (A

fixed IP address may also be assigned, see section 5.0).

• The LED’s on the PCB indicate the status of the connection to the

network.

1. When both LEDs flash momentarily every couple of seconds, the

unit is powered but not connected to the network.

2. When the green LINK LED is turned on, the ACTentry V-IP is

connected to the network.

3. The red TX/RX LED indicates data transmission between the

network and the device.

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ACTentry V-IP Operating and Installation Manual

2.5 ACT handset and PC speaker connection

1. The ACT Handset and PC speakers should be connected according to the

diagram above.

2. The PC speakers should be powered and switched on.

3. The PC speakers jack plug (green) should be plugged into the ACT

handset jack socket (green).

4. The ACT handset microphone jack plug (pink/purple) into the PC

soundcard Microphone socket usually symbolised by the following…

Microphone

5. The ACT handset speaker jack plug (green) should be plugged into the

PC soundcard Lineout or headset jack socket (green). These are usually

symbolised by the following:

Line Out Headset

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ACTentry V-IP Operating and Installation Manual

2.6 ACT handset mounting

A handset holder is provided with the ACT handset. This should be mounted in a

location that is both easily accessible for the user but not obstructive for the user

(as shown below).

Before attaching the holder, clean the mounting area with soap and water, (do

NOT use any solvent) and let the area dry. Remove the foil from the adhesive

tape and press the holder firmly against the mounting surface. Wait a few hours

before hanging up the handset for maximum adhesion.

A cable clamp is also provided for cable management.

It is also possible to simply place the handset on the desk, without using the

mounting holder. If the phone and cord are not impeded, the handset and its

switch will function properly.

2.7 ACTpro-X 1030 Panel-Mount reader installation

ACTentry V-IP may be used in conjunction with an ACTpro access control

system. Cardholders present their proximity cards to the panel mount reader to

gain access. Visitors use the call button on the door panel.

Please see the ACTpro-X 1030 panel mount installation diagram at end of this

manual.

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ACTentry V-IP Operating and Installation Manual

2.8 ACTentry V-IP software installation

The V-IP unit needs to be powered up and connected to the network before

proceeding with the installation.

ACTentry V-IP software is designed to operate on a PC connected to a TCP/IP

network.

The ACTentry V-IP software should be installed on any PC where the user is

expected to answer calls from the door and allow access to the building

To install ACTentry V-IP, insert the CD into your computers CD drive. If Autoplay

is enabled, the setup application will load automatically. To load setup manually,

select the CD drive from Explorer and double click the SETUP.EXE file.

2.9 ACTentry V-IP software configuration

Initially the software will need to be run and configured. This can be done by

clicking on the desktop icon.

The following window should appear. Click Connect button on the top-left.

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ACTentry V-IP Operating and Installation Manual

A list of available V-IP units will be displayed. Choose the one to be connected to

and press Connect.

An icon representing the V-IP unit will appear at the bottom of the screen. Click

on the icon to get live audio and video from the unit.

Live video will be displayed on the screen. Click on the icon again to disconnect.

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ACTentry V-IP Operating and Installation Manual

2.10 Configure Settings

Click the button on the right hand side to configure the settings for the V-IP unit.

Click on Settings to view the settings dialog.

Time Delays

Door Open: This option specifies the length of time the Door Lock remains open

before is closes and locks the door again. This should be set to a value that

allows for all expected scenarios. By default it is set to 5 seconds. Use the up

and down buttons to change.

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ACTentry V-IP Operating and Installation Manual

Call Duration: This timer specifies the length of time a PC user who has

answered a call can view the live video and may grant or deny access. After the

PC Waiting time, the live stream times out and the application notifies all other

users on the network that there is a call at the door. By default it is set to 15

seconds. Use the up and down buttons to change.

Pop-Up delay: This timer specifies how long before the PC user is notified that

there is a visitor at the door. By default, this is set to 0, so all PC users are

notified immediately. Other PC users could have this set to, say, 20 seconds. If

the main PC user has not answered the call within 20 seconds, it will pop-up on

the other PCs.

Bandwidth

This menu selects the amount of network bandwidth the video stream will use.

The network bandwidth assigned dictates the video quality displayed. The video

bandwidth should be set to 1024Kb/s providing that bandwidth is available. The

system administrator should be consulted to verify the available network

bandwidth.

Initialisation Settings

Restore last connection on start:

With this option set, the application will automatically connect to the last

ACTentry V-IP units that it was connected to when the PC was shutdown. This

should be set.

Run automatically on system start-up:

With this option set the application is run every time the PC is started-up. This

should be set.

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ACTentry V-IP Operating and Installation Manual

2.12 Setting Video and Audio properties

Click on the V-IP icon to go live.

To help configure the video and audio properties, a second

person is required at the door panel. Check that the person

at the door panel can be heard from the PC speakers or the

PC handset.

Audio level at the PC

If the volume level at the PC is not satisfactory, the volume settings of the PC

soundcard output may be adjusted.

Right click on the VIP unit and go to Settings and click on Audio Settings.

Adjust the PC Speaker slider to set the desired audio level.

Further adjustments can be made to volume of the handset

or the PC speakers by their own volume controls.

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ACTentry V-IP Operating and Installation Manual

Audio level at the Door Panel

Check the audio level at the door panel. If the person at the door panel cannot

hear the PC user, adjust the PC Microphone sensitivity, from the Audio Settings

tab.

A boost to the sensitivity may also be applied.

Ready for use

The ACTentry V-IP system is now ready for use.

The application will now run in the background monitoring the door.

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ACTentry V-IP Operating and Installation Manual

3.0 OPERATION

When the call button is pressed at the door, any PCs with ‘Pop Up Delay’ set to 0

seconds will sound a bell and a notification window will appear.

Click Answer Call icon and the image will pop up on screen.The ACT handset

should be lifted and used to converse with the person at the door and access

may or may not be granted accordingly with the Grant or Deny Access buttons.

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ACTentry V-IP Operating and Installation Manual

4.0 TROUBLESHOOTING

Audio Feedback is heard at user PC when connected to live video

Lift the ACT Handset and listen. Go to the Audio Settings and decrease the

microphone sensitivity and speaker volumes.

If the feedback still persists, untick the Boost option.

The feedback should now be gone.

Now increase all the volume settings for the speaker and microphone in small

adjustments until satisfactory volume levels are received in both, making sure no

feedback occurs.

If feedback persists check the wiring between the ACTentry V-IP unit and the

ACTentry V-IP door panel. Audio Out and MIC In should be wired to T and R

respectively of the Audio unit panel on a twisted pair.

Page 17 Issue 3

ACTentry V-IP Operating and Installation Manual

Difficult to hear the person at the door

Increase the Speaker

volume setting.

The person at the door cannot hear PC User

Ensure that Sound recording is set to the

Microphone input (NOT Line In). This can be

found in Control Panel-> Sounds

Increase the Microphone

sensitivity in Audio

Settings

Select the Microphone

Sensitivity boost.

Page 18 Issue 3

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ACT ACTENTRY V-IP Operating instructions

Brand: ACT

Model: ACTENTRY V-IP

Category: Door intercom systems

Type: Operating instructions

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