ACTentry V-IP
Operating & Installation
Instructions
18-00068
This manual refers to ACTentry V-IP, a TCP/IP based door videophone system.
Access Control Technologies Ltd. reserve the right to change the contents of this
manual and the system it applies to without prior notice.
While every effort has been taken by ACT to ensure the accuracy of the
information contained within this document, ACT assumes no responsibility for
any errors or omissions. No liability is assumed for damages resulting from the
use of information contained within this document.
Access Control Technology
Unit C1, South City Business Centre,
Tallaght,
Dublin 24,
Ireland.
Tel: 353-1-4662570
UK LoCall: 0845 300 5204
Fax: 353-1-4520427
Web: www.accesscontrol.ie
or www.actrl.co.uk
E-mail: [email protected]
Copyright © 2010 Access Control Technology Ltd
.
ACTentry V-IP Operating and Installation Manual
Ordering Information.........................................................................................................1
1.0 INTRODUCTION.........................................................................................................2
1.1 System Overview.................................................................................................2
1.2 Product Specification...........................................................................................3
2.0 INSTALLATION...........................................................................................................3
2.1 System Requirements .........................................................................................3
2.2 Installing ACTentry V-IP door panel ....................................................................4
2.3 Installing the ACTentry V-IP Unit.........................................................................7
2.4 ACTentry V-IP connection to the network............................................................7
2.5 ACT handset and PC speaker connection...........................................................8
2.6 ACT handset mounting........................................................................................9
2.7 ACTpro-X 1030 Panel-Mount reader installation.................................................9
2.8 ACTentry V-IP software installation...................................................................10
2.9 ACTentry V-IP software configuration ...............................................................10
2.10 Configure Settings...........................................................................................12
2.12 Setting Video and Audio properties.................................................................14
3.0 OPERATION.............................................................................................................16
4.0 TROUBLESHOOTING..............................................................................................17
5.0 SETTING FIXED IP ADDRESS................................................................................20
6.0 DIAGRAMS
Installing ACTentry V-IP unit and ACTentry V-IP door panel...................................22
ACTpro-x 1030 panel mount reader installation.......................................................23
ACTentry V-IP Waterproofing ..................................................................................24
Ordering Information
ACTentry V-IPVR-SK Surface Mount Vandal Resistant Video and Audio over IP Door Entry
Panel with integrated colour camera, call button and speech unit,
telephone handset, Control unit and PSU
ACTentry V-IPVR-FK Flush Mount Vandal Resistant Video and Audio over IP Door Entry
Panel with integrated colour camera, call button and speech unit,
telephone handset, Control unit and PSU
ACTentry V-IP PC handset Plug-in PC handset for use with ACTentry V-IP.
ACTentry 1A PSU 1Amp Power Supply Unit
ACTpro-X 1030PM Panel mount multi-format proximity reader, IP67 rated
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ACTentry V-IP Operating and Installation Manual
Page 2 Issue 3
1.0 INTRODUCTION
1.1 System Overview
The ACTentry V-IP (Video/audio over IP) system is a TCP/IP based video-
doorphone system. Access to the building can be administered from any PC on
the TCP/IP network.
The system consists of:
1. ACTentry V-IP Door Panel
:
Call button, colour video camera, audio unit.
ACT 1030 panel mount proximity reader (not supplied) may also be added.
2. ACTentry V-IP Unit:
Ethernet interface unit, converts video and audio signals from Door Panel to
TCP/IP data, door and alarm inputs and outputs, echo cancellation control.
The relay for opening the door is contained in the V-IP unit for additional
security. The V-IP unit should always be on the secure side of the door.
3. ACTentry V-IP Software:
Requires PC with a soundcard. ACT handset (provided) and PC speakers
(not provided) required.
ACTentry V-IP Operating and Installation Manual
1.2 Product Specification
Number of PC’s 10 maximum
Number of Doors 8 maximum (each door with individual Door Panel
and V-IP unit)
Supply Voltage 10-15Volts DC
Current Consumption 450mA nominal, 500mA maximum
Operating Temperature -10 to +50 degrees C
Door Open Time 1 – 255 seconds
Relay Contact Rating Door Relay 5A / 50Vac, Alarm Relay 1A / 50Vac
Entrance Panel Size Flush Mount: 377.9 X 144 mm
Surface Mount: 358.4 X 124 mm
Water Resistance Medium IP54
2.0 INSTALLATION
2.1 System Requirements
The minimum PC requirements are:
1. Colour SVGA monitor with at least 800x600 screen resolution
2. Mouse and keyboard
3. CDROM drive (required during installation only)
4. Ethernet or FastEthernet LAN connection with TCP/IP protocol (100MBps
preferable)
5. Operating systems. Windows Vista, Windows XP, Windows 2000 SP4.
6. 512MBytes RAM, Pentium 3 processor. 1GB hard disk space.
7. Local DHCP Server
8. Sound Card
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ACTentry V-IP Operating and Installation Manual
2.2 Installing ACTentry V-IP door panel
The ACTentry V-IP door panel is available in Flush-mount or Surface-Mount
versions.
1. Flush-mount
Back Box
• The flush-mount version comprises of two parts:
1. Flush mount back box
2. Flush mount plate
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ACTentry V-IP Operating and Installation Manual
• The flush mount back box (shown above) should be sunk into the
mounting surface. Ensure to mount it at a height where the camera lens
will match eye level.
• The flush-mount back box can be fixed to the wall using the screws
provided by the side flaps or the back surface.
• Next the flush mount plate (below) should be attached to the back box
using four of the security screws provided.
Flush Plate Front Panel
• Finally the door front panel is fixed to the flush mount assembly using 6
security screws provided.
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ACTentry V-IP Operating and Installation Manual
2.0 Surface mount
Surface Mount Box Front Panel
• The surface mount box (shown above) should be mounted on a flat
surface, taking care to mount it at a height where the camera lens will
match eye level.
• The surface mount box can be fixed with using screws provided by the
back surface.
• Finally the door front panel is fixed to the flush mount assembly using 6
security screws provided.
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ACTentry V-IP Operating and Installation Manual
2.3 Installing the ACTentry V-IP Unit
Please follow the guidelines below when installing the ACTentry V-IP unit:
1. The ACTentry V-IP Unit should be mounted in a secure area. There
should be an Ethernet network connection point in close proximity to the
unit.
2. The ACTentry V-IP Unit is to be installed no more than 100 metres from
the door panel.
3. A 12Volt DC, 1 Amp power supply is to be used to power the ACTentry V-
IP Unit and the ACTentry V-IP door panel audio and video modules.
4. The ACTentry V-IP door panel and ACTentry V-IP Unit are to be wired
together according to the wiring diagram at the back of the manual.
Door Inputs
There are two inputs on the ACTentry V-IP unit:
• Request to exit (RTE) button will release the door.
• Door Contact (DC) input monitors the door state (open or closed).
Alarm Relay
The ACTentry V-IP unit also comes with a built in alarm relay. The alarm relay
switches while the following conditions are in place:
1. Tamper open i.e. lid of ACTentry V-IP box open.
2. Door Contact input open i.e. door forced open.
Alarm relay can only be reset when both the Door Contact input and tamper are
closed.
2.4 ACTentry V-IP connection to the network
• Connection to the Ethernet network is made at terminal CN401 on the
ACTentry V-IP PCB, with CAT 5 cable.
• The ACTentry V-IP unit supports DHCP. It automatically will be assigned
an IP address from the DHCP server once connected to the network. (A
fixed IP address may also be assigned, see section 5.0).
• The LED’s on the PCB indicate the status of the connection to the
network.
1. When both LEDs flash momentarily every couple of seconds, the
unit is powered but not connected to the network.
2. When the green LINK LED is turned on, the ACTentry V-IP is
connected to the network.
3. The red TX/RX LED indicates data transmission between the
network and the device.
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ACTentry V-IP Operating and Installation Manual
2.5 ACT handset and PC speaker connection
1. The ACT Handset and PC speakers should be connected according to the
diagram above.
2. The PC speakers should be powered and switched on.
3. The PC speakers jack plug (green) should be plugged into the ACT
handset jack socket (green).
4. The ACT handset microphone jack plug (pink/purple) into the PC
soundcard Microphone socket usually symbolised by the following…
Microphone
5. The ACT handset speaker jack plug (green) should be plugged into the
PC soundcard Lineout or headset jack socket (green). These are usually
symbolised by the following:
Line Out Headset
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ACTentry V-IP Operating and Installation Manual
2.6 ACT handset mounting
A handset holder is provided with the ACT handset. This should be mounted in a
location that is both easily accessible for the user but not obstructive for the user
(as shown below).
Before attaching the holder, clean the mounting area with soap and water, (do
NOT use any solvent) and let the area dry. Remove the foil from the adhesive
tape and press the holder firmly against the mounting surface. Wait a few hours
before hanging up the handset for maximum adhesion.
A cable clamp is also provided for cable management.
It is also possible to simply place the handset on the desk, without using the
mounting holder. If the phone and cord are not impeded, the handset and its
switch will function properly.
2.7 ACTpro-X 1030 Panel-Mount reader installation
ACTentry V-IP may be used in conjunction with an ACTpro access control
system. Cardholders present their proximity cards to the panel mount reader to
gain access. Visitors use the call button on the door panel.
Please see the ACTpro-X 1030 panel mount installation diagram at end of this
manual.
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ACTentry V-IP Operating and Installation Manual
2.8 ACTentry V-IP software installation
The V-IP unit needs to be powered up and connected to the network before
proceeding with the installation.
ACTentry V-IP software is designed to operate on a PC connected to a TCP/IP
network.
The ACTentry V-IP software should be installed on any PC where the user is
expected to answer calls from the door and allow access to the building
To install ACTentry V-IP, insert the CD into your computers CD drive. If Autoplay
is enabled, the setup application will load automatically. To load setup manually,
select the CD drive from Explorer and double click the SETUP.EXE file.
2.9 ACTentry V-IP software configuration
Initially the software will need to be run and configured. This can be done by
clicking on the desktop icon.
The following window should appear. Click Connect button on the top-left.
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ACTentry V-IP Operating and Installation Manual
A list of available V-IP units will be displayed. Choose the one to be connected to
and press Connect.
An icon representing the V-IP unit will appear at the bottom of the screen. Click
on the icon to get live audio and video from the unit.
Live video will be displayed on the screen. Click on the icon again to disconnect.
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ACTentry V-IP Operating and Installation Manual
2.10 Configure Settings
Click the button on the right hand side to configure the settings for the V-IP unit.
Click on Settings to view the settings dialog.
Time Delays
Door Open: This option specifies the length of time the Door Lock remains open
before is closes and locks the door again. This should be set to a value that
allows for all expected scenarios. By default it is set to 5 seconds. Use the up
and down buttons to change.
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ACTentry V-IP Operating and Installation Manual
Call Duration: This timer specifies the length of time a PC user who has
answered a call can view the live video and may grant or deny access. After the
PC Waiting time, the live stream times out and the application notifies all other
users on the network that there is a call at the door. By default it is set to 15
seconds. Use the up and down buttons to change.
Pop-Up delay: This timer specifies how long before the PC user is notified that
there is a visitor at the door. By default, this is set to 0, so all PC users are
notified immediately. Other PC users could have this set to, say, 20 seconds. If
the main PC user has not answered the call within 20 seconds, it will pop-up on
the other PCs.
Bandwidth
This menu selects the amount of network bandwidth the video stream will use.
The network bandwidth assigned dictates the video quality displayed. The video
bandwidth should be set to 1024Kb/s providing that bandwidth is available. The
system administrator should be consulted to verify the available network
bandwidth.
Initialisation Settings
Restore last connection on start:
With this option set, the application will automatically connect to the last
ACTentry V-IP units that it was connected to when the PC was shutdown. This
should be set.
Run automatically on system start-up:
With this option set the application is run every time the PC is started-up. This
should be set.
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ACTentry V-IP Operating and Installation Manual
2.12 Setting Video and Audio properties
Click on the V-IP icon to go live.
To help configure the video and audio properties, a second
person is required at the door panel. Check that the person
at the door panel can be heard from the PC speakers or the
PC handset.
Audio level at the PC
If the volume level at the PC is not satisfactory, the volume settings of the PC
soundcard output may be adjusted.
Right click on the VIP unit and go to Settings and click on Audio Settings.
Adjust the PC Speaker slider to set the desired audio level.
Further adjustments can be made to volume of the handset
or the PC speakers by their own volume controls.
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ACTentry V-IP Operating and Installation Manual
Audio level at the Door Panel
Check the audio level at the door panel. If the person at the door panel cannot
hear the PC user, adjust the PC Microphone sensitivity, from the Audio Settings
tab.
A boost to the sensitivity may also be applied.
Ready for use
The ACTentry V-IP system is now ready for use.
The application will now run in the background monitoring the door.
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ACTentry V-IP Operating and Installation Manual
3.0 OPERATION
When the call button is pressed at the door, any PCs with ‘Pop Up Delay’ set to 0
seconds will sound a bell and a notification window will appear.
Click Answer Call icon and the image will pop up on screen.The ACT handset
should be lifted and used to converse with the person at the door and access
may or may not be granted accordingly with the Grant or Deny Access buttons.
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ACTentry V-IP Operating and Installation Manual
4.0 TROUBLESHOOTING
Audio Feedback is heard at user PC when connected to live video
Lift the ACT Handset and listen. Go to the Audio Settings and decrease the
microphone sensitivity and speaker volumes.
If the feedback still persists, untick the Boost option.
The feedback should now be gone.
Now increase all the volume settings for the speaker and microphone in small
adjustments until satisfactory volume levels are received in both, making sure no
feedback occurs.
If feedback persists check the wiring between the ACTentry V-IP unit and the
ACTentry V-IP door panel. Audio Out and MIC In should be wired to T and R
respectively of the Audio unit panel on a twisted pair.
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ACTentry V-IP Operating and Installation Manual
Difficult to hear the person at the door
Increase the Speaker
volume setting.
The person at the door cannot hear PC User
Ensure that Sound recording is set to the
Microphone input (NOT Line In). This can be
found in Control Panel-> Sounds
Increase the Microphone
sensitivity in Audio
Settings
Select the Microphone
Sensitivity boost.
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