NCR 5964 User manual

NCR 5964 12.1-inch Touch LCD

Release 1.2

User Guide



B005-0000-1324

Issue F

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.

NCRisaregisteredtrademarkofNCRCorporation.

ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,

andfirmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutprior

notice.

Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedby

NCRinallpartsofthe

world.Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,

consultwithyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.

Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,

organization,

andvalueofthisbook.

Addresscorrespondenceto:

Manager,InformationProducts

NCRCorporation

2651SatelliteBlvd.

Duluth,GA30096

Copyright©2002

ByNCRCorporation

Dayton,OhioU.S.A.

AllRightsReserved



i

Table of Contents

Chapter1:Overview

Introduction ...........................................................................................1‐1

SerialNumberLocation.................................................................1‐1

ModelNumber ...............................................................................1‐2

Compatibility.........................................................................................1‐3

StandardFeatures .................................................................................1‐3

WedgeController ...........................................................................1‐4

Speaker.............................................................................................1‐4

ExternalStandardPCKeyboardConnector...............................1‐4

OptionalFeatures..................................................................................1‐5

2‐TrackJISMSR ..............................................................................1‐5

NoMSRKit .....................................................................................1‐5

PeripheralTrayMountfor5964 ...................................................1‐5

WeightsandMeasuresLabelKit..................................................1‐5

12.1‐inchLCDDisplay .........................................................................1‐6

LCDPanel........................................................................................1‐6

LCDAdapterBoard .......................................................................1‐6

LCDBacklightInverterModule...................................................1‐7

Chapter2:SitePreparation

PhysicalEnvironment ..........................................................................2‐1

OperatingRange.............................................................................2‐1

StorageRange .................................................................................2‐1

TransitRange ..................................................................................2‐1

ElectricalEnvironment.........................................................................2‐2

PowerConsumption(TouchHead).............................................2‐2

ii

Dimensions ............................................................................................2‐2

Chapter3:Installation

Installingthe5964 .................................................................................3‐1

ConnectorPanelAccess.................................................................3‐2

ConnectorPanel .........................................................................3‐2

MountingOptions..........................................................................3‐3

5964CablesConnectingtoaPOS ............................................3‐3

CableRouting .................................................................................3‐4

StandardRemoteTableTopMount(5964‐K030/31) .............3‐4

PoweringUp..........................................................................................3‐5

ScreenSavingFeature ..........................................................................3‐5

Chapter4:CalibratingtheTouchScreen

HampshireCalibrationProcedures....................................................4‐1

InstallingtheDriver .......................................................................4‐2

CalibratingtheTouchScreen........................................................4‐4

TouchScreenOptions....................................................................4 ‐7

AdditionalScreenSettings........................................................4‐8

3MMicroTouchCalibrationProcedures ...........................................4‐9

TouchScreenCalibration ..............................................................4‐9

CalibrationFlowChart............................................................4‐10

2‐PointCalibrationProcedure................................................4‐11

CursorStabilizationProcedure ..............................................4‐14

25‐PointLinearizationProcedure ..........................................4‐16

RestoreDefaultsProcedure ....................................................4‐21

RestoreDefaultsProcedure ....................................................4‐23

Summary ...................................................................................4‐25

CalibrationUsingMicrocal(DOS)....................................................4‐27

iii

Summary ..............................................................................................4‐28

Chapter5:Programming

DeviceInterfaces ...................................................................................5‐1

12.1‐InchDynaKeyVideoDrivers ...............................................5‐1

WedgeControllerInterface...........................................................5 ‐2

TouchScreenInterface...................................................................5‐2

MSRInterface..................................................................................5‐4

PS/2KeyboardInterface ................................................................5‐4

PanelOFF/ONSequence......................................................................5‐4

Chapter6:Migratingfrom3MMicroTouchtoHampshireTouch

Driver

SWMigrationConsiderations.............................................................6‐1

Chapter7:Maintenance

TouchScreenCleaningProcedures .............................................7‐1

MSRCleaningCards......................................................................7‐1

iv

Revision Record

Issue Date Remarks

A Feb2002 Firstissue

B May2002 AddedTouchScreenCalibrationsection

C

J

uly2003 RemovedRepairsection(seeB005‐0000‐1533)

D Dec2003 AddednewTableTopMount

E Dec2004 NewLCDpanel;HampshireTouchDriver

F

J

une2006 RemovedEnhancedRemoteMount

Safety and Regulatory Information

TheNCRRealPOS7457conformstoallapplicablelegalrequirements.

ToviewthecompliancestatementsseetheNCRRealPOSTerminals

SafetyandRegulatoryStatements(B005‐0000‐1589).



Chapter 1: Overview

19429



Introduction

TheNCR5964isa12.1‐inchSVGA(800X600)LiquidCrystalDisplay

withTouchScreen.It’savailableintwocolorschemes:

• Beige(G11)

• CharcoalGray(CG1)

Serial Number Location

Theserialnumberisontwolabels.OnelabelislocatedundertheMSR

(card‐swipe)ontheunitchassis.BytiltingtheLCDdisplayand

removingtheCableCoveryoucanseetheotherlabel.

1-2 Chapter 1: Overview

Model Number

Major Model CPU

5964‐5502 12.1ʺSingle‐BulbStandardBrightnessTouchScreen,No

MSR,NoMount,Nocables(G11)

5964‐5702 12.1ʺSingle‐BulbStandardBrightnessTouchScreen,No

MSR,NoMount,Nocables(CG1)

5964‐6002 12.1ʺDual‐BulbHighBrightnessTouchScreen,NoMSR,

NoMount,Nocables(G11)

5964‐6202 12.1ʺDual‐BulbHighBrightnessTouchScreen,NoMSR,

NoMount,Nocables(G11)

5964‐6402 12.1ʺDual‐BulbHighBrightnessTouchScreen,NoMSR,

NoMount,Nocables(G11)

Chapter 1: Overview 1-3

Compatibility

The5964isdesignedasanoptionalinput/outputdeviceforthe

followingworkstations:

• NCR7452/7453‐4000RetailWorkstation

• NCRRealPOS80/80cRetailTerminal

Standard Features

The5964containsa12.1‐inchActiveMatrix(TFT)colorLCDTouch

Screen:

• Integratedenclosure,includingtheLCDpanel

• LCDbacklighthardwareswitchselectableatfullorreduced

brightness(Dual‐bulbmodelsonly)

• WedgecontrollerforMSRandSpeaker

• Internalmonospeakercontrolledbywedgecontroller

•

CustomLCDcablefor7452/7453LCDinterfacewithRS‐232and

PS/2

• Integratedandremotecablelengthoptions(1mor4m)

• ThreeTrackISOMSR

• TiltandSwivelRemoteMount

• IntegratedMountforRealPOS80and7452PeripheralTrays

• 5‐WireResistiveTouchScreen

•

DigitalVisualInterface(DVI)

• ExternalPS/2KeyboardPort

• ExternalPortforRS‐232LaserScanner

1-4 Chapter 1: Overview

Wedge Controller

TheWedgecontrollerconsistsofamicrocontrollerandassociated

circuitrythatpermits (viaa“PCstandard”keyboardinterface)the

TouchScreenLCDtosupportthefollowingperipheraldevices:

• MSR‐athree‐trackISOortwo‐trackJIS(optional)

• Speaker

Thecontrollerlogicallyconnectsthesedevicesinserieswitha

standard

PCkeyboard.TheretailworkstationorPCinterpretsthedataflowas

keyboardinput.FormoreinformationontheWedge,refertotheNCR

WedgeSoftwareUser’sGuide,BD20‐1368‐B.The5964includessupport

foradecodedRS‐232scanner.

Speaker

The5964includesabuilt‐inspeakercontrolledbythewedgecontroller

only.

External Standard PC Keyboard Connector

Becausethe5964doesnothavealphanumerickeys,astandardPC

keyboardcanbeconnectedexternallytothe5964wheneverkeyboard

inputisrequired

Chapter 1: Overview 1-5

Optional Features

2-Track JIS MSR

Thiskit(5964‐K012)includesanintegrated2‐trackJISMSRhead.

No MSR Kit

Thiskit(5964‐K010)isafillerplatetocovertheholeinthe5964cabinet

withnoMSRisinstalled.

Peripheral Tray Mount for 5964

Thiskitisusedtoattachthe5964‐2000integratedmodeltothe

workstation.APeripheralTrayfor5964kit(7452‐K301)isneededto

connectthe5964totheworkstation.

Weights and Measures Label Kit

Thiskit(5964‐K000)includes10weightsandmeasureslabels.A

weightsandmeasureslabelmustbeplacedonthe5964displaywhen

theworkstationconfigurationincludesascale.

1-6 Chapter 1: Overview

12.1-inch LCD Display

LCD Panel

The12.1‐inchLCDpanelismountedbehindthefrontplasticbezelof

theenclosure.AtleastoneTFT(activematrix)issupported.

Only3.3‐voltLCDpanelsaresupported.Afieldreplaceablefusefor

safetyprotectspowertothepanel.Italsoisusedtoprotectthesystem

againstdamage

intheeventofafaultintheLCDpanel.

LCD Adapter Board

The7452/7453‐4000usesfoursignals(PanelIDbits),whichareusedto

identifythepanelbeingused.Theseparametersareprovidedinthe

LCDharness.

ThePanelIDvaluesaredefinedas:

ID

Value

Panel Type ID

Value

Panel Type

0 DSTN‐SharpLM80C312 8 TFT–SamsungLTM1201SI‐

T01

1 DSTNSharpLM12S49 9 TFTType2 (Reserved)

2 DSTNType3(Reserved) 10 TFTType3(Reserved)

3 DSTNType4(Reserved) 11 TFTType4(Reserved)

4 DSTNType5(Reserved) 12 TFTType5(Reserved)

5 DSTNType6(Reserved) 13 TFTType6(Reserved)

6 DSTNType7(Reserved) 14 TFTType7(Reserved)

7 DSTNType8(Reserved) 15 TFTType8(Reserved)

AnyLCDpanelsthathaveidenticalelectricalandtimingrequirements

tothoselistedmayalsousethesameIDvalue.

Chapter 1: Overview 1-7

LCD Backlight Inverter Module

PowerfortheLCDbacklightissuppliedbyaninvertercircuit,whichis

integratedontheLCDcontrollerboardinthe12.1”LCD.Whilethe

invertercanbesettovariouslevelsofbrightness,the12.1”LCDcan

onlyturnthebacklighttomaximumbrightnessoralowerbrightness

fordark

environments.Theinvertergeneratesthehighvoltage

necessarytostartandrunadualCCFLbacklight.

1-8 Chapter 1: Overview



Chapter 2: Site Preparation

Physical Environment

Thephysicalenvironmentsrequiredforthe5964LCDDisplayare

listedinthissection.

Operating Range

Condition Range

Temperature 5°to45°C

RelativeHumidity 10%to90%(Non‐condensing)

AtmosphericPressure 3000meters(max.)

Storage Range

Condition Range

Temperature‐10°to50°C

RelativeHumidity 10%to90%

Transit Range

Condition Range

Temperature‐40°to60°C(Oneweekmax.)

RelativeHumidity 5%to95%

2-2 Chapter 2: Site Preparation

Electrical Environment

Voltage Tolerance Current (Typical) Current (Max)

12.1”LCD

+12VSupply

Voltage

±10% 1000mA 1500mA

+5VExternal

KeyboardVoltage

±5% N/A 250mA

+5VExternal

WedgeScanner

Voltage

±5% N/A 250mA

Power Consumption (Touch Head)

Typical Maximum

12.1” LCD

12W 18W

Dimensions

21209

(348 mm)

13.7 in.

(252 mm)

9.9 in.

(297 mm)

11.7 in.



Chapter 3: Installation

Caution: Thisdeviceshouldonly bepoweredbyapowersupply

sourcewhichmeetsSafetyExtraLowVoltage(SELV)andLPS(Limited

PowerSource)requirementsperUL1950,IEC950,andEN60950.The

powersourcemustbecertifiedbytheappropriatesafetyagencyforthe

countryofinstallation.

Caution: Usea

groundingstrapwheninstallingthisfeature.

Installing the 5964

The5964isfullyassembledatthefactory.Thissectiondescribes:

• ConnectorAccess

• ConnectorLocation

• Mountingoptions

• CableRouting

• Connectingthe5964toaterminal

• Connectingakeyboardtothe5964

• PoweringUp

• ScreenSavingFeatures

Removethe5964fromtheshippingpackage

andverifythecorrect

componentsarepresentbeforebeginninginstallation.

3-2 Chapter 3: Installation

Connector Panel Access

The5964has4cableconnectors.Theyarelocatedonthebottomofthe

TouchLCDassembly.Tiltdisplaytoaccessthecableconnectors.

19453



Connector Panel

Wedge

Scanner

PS/2

Keyboard

RS-232

DVI

19454



Chapter 3: Installation 3-3

Mounting Options

The5964LCDDisplayisconfiguredwithaTable‐TopMountthatcan

beinstalledonaflathorizontalsurface.Itcanalsobeconfiguredwith

anintegratedmountthatattachestotheretailterminal.

19429



5964 Cables Connecting to a POS

Pleaserefertoyourterminal’sHardwareUser’sGuideforinstallation

instructionsandtotheSitePreparationGuidefortheproperhole sizesto

cutwhenroutingthiscablewithinamodularconfiguration.

3-4 Chapter 3: Installation

Cable Routing

ThecablesarerouteddownthroughtheMountAssembly

Standard Remote Table Top Mount (5964-K030/31)

21210



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NCR 5964 User manual

NCR 5964 User manual

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