NCR RealPOS 70 User manual

NCRRealPOS70(7402)

Release1.1

UserGuide

B005‐0000‐1463

IssueB

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.

NCRisaregisteredtrademarkofNCRCorporation.

NCRRealPOSiseitheraregisteredtrademarkortrademarkofNCRCorporationintheUnitedStatesand/or

othercountries.

NCRisaregisteredtrademarkofNCRCorporation.

NovellandNetwareareregisteredtrademarksofNovell,Inc.

PentiumisaregisteredtrademarkofIntel

Corporation.

PowerMonIIisaregisteredtrademarkofSystemsEnhancementCorporation.

SoundBlasterisaregisteredtrademarkofCreativeTechnology,Ltd.

SoundFusionisaregisteredtrademarkofCirrusLogic,Inc.

Microsoft,Windows,andWindowsNTareregisteredtrademarksofMicrosoftCorporation.

ItisthepolicyofNCRCorporation(NCR)

toimproveproductsasnewtechnology,components,software,and

firmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutpriornotice.

Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsoftheworld.

Insomeinstances,photographsareofequipmentprototypes.Therefore,

beforeusingthisdocument,consult

withyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.

Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization,and

valueofthisbook.

Addresscorrespondenceto:

Manager,InformationProducts

NCRCorporation

2651Satellite

Blvd.

Duluth,GA30096

Copyright©2004

ByNCRCorporation

Dayton,OhioU.S.A.

AllRightsReserved



i

Preface

Audience

Thisbookiswrittenforhardwareinstaller/servicepersonnel,system

integrators,andfieldengineers.

Notice:ThisdocumentisNCRproprietaryinformationandisnotto

bedisclosedorreproducedwithoutconsent.

ii

References

• NCRRealPOS70HardwareServiceGuide

(B005‐0000‐1465)

• NCRRealPOS70SitePreparationGuide

(B005‐0000‐1464)

• NCRRealPOS70/EasyPoint42PartsIdentificationManual

(B005‐0000‐1466)

• NCRFitClientSoftwareUserʹsGuide(B005‐0000‐1235)

• NCRRealPOS70/EasyPoint42MigrationGuide(B005‐0000‐

1500)

iii

Table of Contents

Chapter1:ProductOverview

Introduction ...........................................................................................1‐1

ModelNumbers ....................................................................................1‐2

HingedLCD ....................................................................................1‐3

LabelLocations......................................................................................1‐4

HardwareOptions ................................................................................1‐5

OperatingSystems .........................................................................1‐6

RemovableMotherboardSled ......................................................1‐6

RemovablePowerSupply.............................................................1 ‐6

RemovableHardDisk....................................................................1‐6

HardwareModules...............................................................................1‐7

Pentium4EmbeddedATXMotherboard...................................1‐7

RetailDaughterCard.....................................................................1‐8

HardwareModuleDescriptions .........................................................1‐9

Motherboard ...................................................................................1‐9

Processor/ChipSet .....................................................................1‐9

SystemMemory ..........................................................................1‐9

852GMEGraphics&MemoryControllerHub....................1‐10

NorthBridgeFeatures .............................................................1‐10

SouthBridgeFeatures .............................................................1‐11

VideoMemory..........................................................................1‐11

BIOSMemory ...........................................................................1‐12

Video..........................................................................................1‐12

PowerManagement.................................................................1‐14

USBPortFunctionality............................................................1‐16

iv

EthernetLAN............................................................................1‐17

IntegratedAudio......................................................................1‐17

FanConnectors.........................................................................1‐18

CashDrawerSupport..............................................................1‐19

MSR............................................................................................1‐19

PCIBoards.....................................................................................1‐20

PCIRiserBoard ........................................................................ 1‐20

PCMCIAAdapterBoard.........................................................1‐20

DualRS‐232Adapter ...............................................................1‐20

StorageMedia ...............................................................................1‐21

HARDDISKDRIVE.................................................................1‐21

CompactFlash ..........................................................................1‐21

OperatorDisplay ..........................................................................1‐22

LCDPanel .................................................................................1‐22

LVDS..........................................................................................1‐22

Inverter ......................................................................................1‐23

TouchScreen.............................................................................1‐23

IntegratedCustomerDisplay .....................................................1‐23

2x20VFD .................................................................................1‐24

AllPointsAddressableDisplay .............................................1‐24

AdditionalFeatures......................................................................1‐24

IRDAInfraredInterface ..........................................................1‐24

MotionSensor...........................................................................1‐25

PowerIndicator........................................................................1‐25

Speakers.....................................................................................1 ‐25

PrinterOptions....................................................................................1‐26

NCR7167Printer..........................................................................1‐26

NCR7197Printer..........................................................................1‐26

OptionalDisplays ...............................................................................1‐27

v

596412.1‐InchTouchScreen .......................................................1‐27

Features .....................................................................................1‐28

594212.1‐INCHColorLCD.........................................................1‐30

7452‐K41915‐InchColorCRT.....................................................1‐31

NCR5932Keyboards .........................................................................1‐32

109‐KeyUSBKeyboard ...............................................................1‐32

Features .....................................................................................1‐33

115‐KeyPS/2BigTicketKeyboard.............................................1‐35

68‐KeyPS/2POSKeyboard.........................................................1‐35

Features .....................................................................................1‐35

NCR59722x20RemoteCustomerDisplay ..................................... 1 ‐39

TallPostModels ...........................................................................1‐39

DesktopModels............................................................................1‐39

Features.......................................................................................... 1‐40

NCR59732x20InternationalVFDCustomerDisplay ..................1‐41

Features.......................................................................................... 1‐41

Compatibility.......................................................................................1‐42

LANCommunications.................................................................1‐42

ApplicationProgrammability.....................................................1‐42

OperatingSystemInformation...................................................1‐42

SystemConfigurationDiagram ........................................................1‐43

Chapter2:HardwareInstallation

Introduction ...........................................................................................2‐1

InstallationSummary.....................................................................2‐1

InstallationRestrictions........................................................................2‐2

PeripheralCableRouting.....................................................................2‐3

InstallingPeripherals ............................................................................ 2 ‐4

AccessingtheCableConnectors...................................................2‐5

vi

CableConnectorIdentification.....................................................2‐6

PS/2Keyboard/MouseCableConnections .................................2‐7

MouseInstallationRestriction..................................................2‐7

OpeningtheLCDCabinet.............................................................2‐8

InstallinganNCR596412.1‐inchTouchLCD.......................... 2‐10

DVICableConnections ...........................................................2‐11

RS‐232CableConnections ......................................................2‐12

Installinga594212.1‐InchLCDMonitor ..................................2‐13

InstallingtheTransactionPrinter...............................................2‐14

USBInstallation........................................................................2‐14

RS‐232Installationw/PowerfromPoweredUSB................2‐15

InstallinganNCR5972RemoteCustomerDisplay.................2‐16

TallPostModels .......................................................................2‐16

DesktopModels............................................................................2‐17

CableConnections ...................................................................2‐18

InstallingaCashDrawer.............................................................2‐19

InstallingaSecondCashDrawer ...............................................2‐20

PoweringUptheTerminal ................................................................2‐21

TerminalOn/OffSwitch ..............................................................2‐21

CalibratingtheTouchScreen ............................................................2‐24

Out‐of‐BoxFailures.............................................................................2‐24

Chapter3:Setup

EnteringSetup.......................................................................................3‐1

KeyboardShortcuts ..............................................................................3‐1

HowtoSelectMenuOptions ..............................................................3‐3

BIOSDefaultValues .............................................................................3‐4

MainMenu ......................................................................................3‐4

AdvancedMenu .............................................................................3‐4

vii

PCI/PnPMenu ................................................................................3‐7

BootMenu .......................................................................................3‐8

SecurityMenu...............................................................................3‐10

ChipsetMenu................................................................................3‐10

Chapter4:OperatingSystemRecovery

Introduction ...........................................................................................4‐1

Prerequisites....................................................................................4‐1

ConnectinganExternalCD‐ROMDrive.....................................4‐2

OSRecoveryProcedure s ...............................................................4‐3

CompletingtheOSInstallation ....................................................4‐5

Windows2000 ............................................................................4‐5

WindowsNT4.0.........................................................................4‐5

WindowsXPe .............................................................................4‐5

GoldDiskContents...............................................................................4‐6

MicrosoftOperatingSystemLicenseAgreements.....................4‐6

OperatingSystemRestrictions .....................................................4‐7

StandbyandHibernateModeRestriction ..............................4‐7

NCR7402Win2000OSRecoverySoftware(LPIN:D370‐

0586‐0100) ........................................................................................4‐7

InstalledSoftware: .....................................................................4‐7

SoftwareDrivers.........................................................................4‐8

SpecialSettings...........................................................................4‐8

Recommendation .......................................................................4‐9

NCRRealPOS7402WinNTOSRecoverySoftwa re(LPIN:

D370‐0587‐0100)............................................................................4‐10

InstalledSoftware: ...................................................................4‐10

SoftwareDrivers.......................................................................4‐10

SpecialSettings.........................................................................4‐10

viii

Recommendation .....................................................................4‐12

NCR7402WindowsXPeOperatingSystemRecovery

Software(LPIN:D370‐0588‐0100)..............................................4‐13

InstalledSoftware: ...................................................................4‐13

SoftwareDrivers.......................................................................4‐13

SpecialSettings.........................................................................4‐14

Recommendation .....................................................................4‐14

Chapter5:BIOSUpdatingProcedures

Introduction ...........................................................................................5‐1

Prerequisites....................................................................................5‐1

BuildingtheBootableFlexDiskette ...................................................5‐2

InstallingtheUSBExternalCD‐ROMDrive .....................................5‐3

UpdatingProcedures............................................................................ 5‐4

BIOSCrisisRecovery............................................................................5‐5

RecoveryProcedures......................................................................5‐6

Cable/ConnectorPin‐OutInformation ..............................................5‐8

Chapter6:2x20CustomerDisplay

Introduction ...........................................................................................6‐1

GeneralSpecifications ..........................................................................6‐1

SerialCommunicationInterface ......................................................... 6‐1

CommandCodes...................................................................................6‐2

UserDefinedCharacterDefinition(08h,CODE,

Byte1…Byte5)..................................................................................6‐2

CharacterTableSelect(09h,TABLECODE) ..............................6‐3

ClearDisplay(12h).........................................................................6‐3

LuminanceControl(11h,LUMINANCE)...................................6‐3

CursorPosition(10h,POSITION) ................................................6‐4

ix

Reset(13h) .......................................................................................6‐4

CharacterTablesandCodes .........................................................6‐4

CP437 ...........................................................................................6‐5

CP858 ...........................................................................................6‐6

CP866 ...........................................................................................6‐7

CP932 ...........................................................................................6‐8

Chapter7:IntegratedAPACustomerDisplay

Introduction ...........................................................................................7‐1

GeneralSpecifications ..........................................................................7‐1

SerialCommunicationInterface ......................................................... 7‐1

Architecture ...........................................................................................7‐2

DisplayDataRAM .........................................................................7‐2

DisplayPageMap ..........................................................................7‐3

MonochromeDisplayMode .........................................................7‐4

GrayscaleDisplayMode ...............................................................7‐5

DisplayControlBits .......................................................................7‐6

CommandCodes(00h‐0Fh)...............................................................7‐7

Reset(00h) .......................................................................................7‐7

SetLuminance(01h,LUMINANCE) ...........................................7‐7

SetYAddressRegister(02h,YAR) ..............................................7‐7

SetXAddressRegister(03h,XAR) ..............................................7‐8

SetDisplayControlBits(04h,DCB) ............................................7‐8

WriteDataByte(05H,DATA) ......................................................7‐8

WriteDataPage(06h,BYTE1,BUTE2,...BYTE1024).................7‐8

WriteDataw/Shift(07h,DIRECTION,ROW,BYTE1,

BYTE2,...BYTE32)...........................................................................7‐9

DataWriteMode(08h,MODE)..................................................7‐10

CharacterWriteMode(09h,MODE).........................................7‐10

x

InvertScreen(0Ah) ......................................................................7‐11

Reserved(0Bh‐0Fh) ....................................................................7‐11

CharacterCodes(10h‐FFh)..............................................................7‐11

5X7CharacterTable .....................................................................7‐12

10x14CharacterTable..................................................................7‐13

CommandExecutionTimes ..............................................................7‐14

Chapter8:CashDrawerInterface

Introduction ...........................................................................................8‐1

LogicDescription ..................................................................................8‐1

ComponentArchitecture .....................................................................8‐4

CodeChanges .................................................................................8‐4

Hardware/FirmwareInterfaces...........................................................8‐6

Dependencies/Assumptions/Constraints ........................................8‐10

HardwareDependencies.............................................................8‐10

SoftwareDependencies ...............................................................8‐10

SampleCode........................................................................................8‐10

CPPSourceFile:DarlingtonCDSample.cpp..............................8‐10

Headerfile:DarlingtonCDSample.h...........................................8‐26

Chapter9:TouchScreenCalibration

CalibrationGuidelines .........................................................................9‐1

CalibrationUsingTouchWare(Windows)........................................9‐2

25‐PointLinearizationProcedure.................................................9‐5

RestoreDefaultsFunction .............................................................9‐9

CalibrationUsingMicrocal(DOS)....................................................9‐11

Summary ..............................................................................................9‐13

xi

AppendixA:Cables

PrinterCables .......................................................................................A‐1

ScannerCables......................................................................................A‐3

7872or7875Scanner/Scale(RS‐232) ...........................................A‐3

7892Scanner(PoweredRS‐232) ..................................................A‐3

7882Scanner(PoweredRS‐232) ..................................................A‐3

7837Scanner(PoweredRS‐232) ..................................................A‐4

7837Scanner(RS‐232,ExternalPower)......................................A‐4

DisplayCables......................................................................................A‐5

VGADisplay,Mono......................................................................A‐5

VGADisplay,Color ......................................................................A‐5

CRTACPowerExtension ............................................................A‐5

5972VFDCustomerDisplay(PoweredRS‐232) .......................A‐6

DVItoDVI......................................................................................A‐6

PS/2‐RS‐232&Power ..................................................................A‐6

LCDPowerCable..........................................................................A‐7

CashDrawerCables ............................................................................A‐8

DualCashDrawer,Y‐Cable.........................................................A‐8

CashDrawer,ExtensionCable ....................................................A‐8

CommunicationsCable.......................................................................A‐8

Ethernet,10/100BaseT...................................................................A‐8

KeyboardCables ..................................................................................A‐9

PS/2KeyboardExtension .............................................................A‐9

SignatureCapture/ElectronicPaymentTerminalCable ................A‐9

5945/5992EPT(RS‐232w/Power)................................................A‐9

PowerCables(AC).............................................................................A‐10

xii

AppendixB:FeatureKits

AppendixC:MemoryMap

DOSConsiderations...................................................................... C‐1

xiii

Revision Record

Issue Date Remarks

A Nov2003 FirstIssue

B Mar2004 Release1.1

Safety and Regulatory Information

TheNCRRealPOS7443conformstoallapplicablelegalrequirements.

ToviewthecompliancestatementsseetheNCRRealPOSTerminals

SafetyandRegulatoryStatements(B005‐0000‐1589).



Chapter 1: Product Overview

Introduction

NCR’sRealPOS70(alsoreferredtoasNCR7402)isascalable,retail‐

hardenedPoint‐of‐SaleSolutionwit hanintuitivetouchscreen

interfacedesignedforextendedlifecycles,stability,andsuperior

availability.Engineeredtothriveinthemostdemanding

environments,theRealPOS70offersleadingretailersinHospitality,

ConvenienceStores

andGeneralMerchandiseaPOSplatformthat

offersthegreatestvaluefortheirPOSinvestment.

UnlikeotherPOSsolutions,theRealPOS70setsanewstandardby

offeringanunprecedentedcombinationofstandardfeaturesincluding

newembeddedtechnology,easeofserviceability,andmaximum

configurationflexibility.TheRealPOS70isavailable

witheithera12.1”

or15”LCDdisplay.

21243

7402-xx2x 15" Model 7402-xx1x 12" Model



1-2 Chapter 1: Product Overview

Model Numbers

ThefollowingtableidentifiestheRealPOS70models.

Major Model Description

7402‐1000 Intel2.0GHzCeleron,128MBMemory,40GBHard

Disk,12.1”LCDw/ResistiveTouch,3RS‐232,3

PoweredUSB,2StandardUSB,Audio/Mic.andUS

PowerCord,NoMSR,NoCustomerDisplay,

IntegratedStereoSpeakers

7402‐1010 Intel2.0GHzCeleron,256MBMemory,40GBHard

Disk,12.1”LCDw/CapacitiveTouch,3RS‐232,3

PoweredUSB,2StandardUSB,Audio/Mic.andUS

PowerCord,MSR,NoCustomerDisplay,Integrated

StereoSpeakers

7402‐1020 Celeron2GHz,400MHzFrontSideBus,256MBRAM,

40GBHardDrive,MSR,15ʺLCDw/CapacitiveTouch,

TiltMount

7402‐1024 Celeron2.4GHz,400MHzFrontSideBus,256MB

RAM,40GBHardDrive,MSR,15ʺLCDw/Capacitive

Touch,TiltMount

Chapter 1: Product Overview 1-3

Hinged LCD

TheRealPOS70utilizesatop‐hingedLCDwhichallowsextremely

quickandeasymotherboardaccess.TheLCDcanbecompletely

removedifnecessaryforupgradesorrepair.Functioningmuchlikethe

hoodofacartogainaccesstotheengine,theLCDhasasecurity

mechanismpermittingit

tobelockedintoplaceifdesired.For

proceduresabouthowtoopenthecabinetseetheInstallingPeripherals

sectionintheHardwareInstallationchapter.

20932



1-4 Chapter 1: Product Overview

Label Locations

Therearetwoserialnumberandmodelnumberlabelslocatedbehind

thecablecover.AthirdlabelislocatedonthebackoftheDisplay

Assembly.IftheterminalwasshippedwithanOperatingSystempre‐

installedthenthereisalsoaCertificateofAuthenticitylabel.

21349

Class:7402-1000

S/N:36309845 Date:21 November 2003

NCR Corp Class:7402-1000 Unit Serial:36309845

Made in Singapore

NCR Corporation

Class 7402

Atlanta, GA 30096

This device complies

with Part 15 of the FCC rules.

Operation is subject to the following

two conditions:

(1) this device may not cause harmful

interference,and

(2) this device must accept any interference received,

including interference that may cause undesired operation.

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numerique de la classe A est

conforme a la norme NMB-003 du Canada.

NO.

437

NYCE

NCR

VCCI-A

P

S

E

: 7402

Serial No : 36-309845

: 21 NOV 2003

Model No

Date of Mfg.

xxxx-xx-xxxx(x)

Patents Pending

100-120 V~ac,

50-60 Hz 6A 300W

200-240 V~ac,

50-60 Hz 3A 300W

M E 01

h

e

o

m

e

c

.

c

U S

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NCR RealPOS 70 User manual

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