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Haworth Planes Operating instructions

  • Hello! I've reviewed the Planes TS troubleshooting guide and I'm ready to assist with your questions. This guide covers various aspects of troubleshooting your height-adjustable table, including error codes, initialization, and part identification. It also provides helpful instructions for setting container and shelf stops, and factory reset. Please, feel free to ask me anything you need!
  • What does error code E61 mean?
    Can a 3-port control box run a 2-leg table?
    What should I do if I get an over-current error?
Part No: Rev:
Page:
E.C.O. No: 1 OF 10
CUSTOMER SERVICE PHONE: 1-800-426-8562
x1
PLANES - TROUBLESHOOTING GUIDE
Height Adjustable Tables
Installation Instructions
Planes TSxxx-xxx
M1
HS
M2 MS
HAWORTHINC
025309705RP9824
Serial: 1600639079
99 1200 0131 TRLE
Description
025309705RP9824 Column X. Single
Elec Up Dn HAT
81 0900 1655 0000
99 045 1120 NO 21 44 C2 300 21mm 1
0048445-02
KIT
Part No:
01/04/18
M1
HS
M2
HAWORTHINC
025309705RP9824
Serial: 1600639079
99 1200 0131 TRLE
Description
025309705RP9824 Column X. Single
Elec Up Dn HAT
81 0900 1655 0000
99 045 1120 NO 21 44 C2 300 21mm 1
0048445-02
KIT
Part No:
01/04/18
M3
M1
HS
M2 MS
M1
HS
M2 M3
Standard Up/Down Hand SwitchProgrammable Hand Switch
3 Leg Control Box2 Leg Control Box
OR
OR
Leg 1
Motor Cord 1
Motor
Cord 2
Motor
Cord 1
Motor Cord 3
Motor Cord 2
Leg 2
Leg 1 Leg 3Leg 2
A
B
C
C
B
A
Part No: Rev:
Page:
E.C.O. No: 2 OF 10
CUSTOMER SERVICE PHONE: 1-800-426-8562
x1Planes TSxxx-xxx
IMPORTANT:
- Do not swap control boxes, only use control box that comes with the legs.
- Use of incorrect control box may cause table to overdrive, thus damage mechanism.
- Make sure that all cord connections are rmly seated.
- Initialize table legs with control box after installation, after new leg(s) are installed with
an existing control box and after a new control box is used with existing legs.
- Do not drive a table upward with uneven legs.
- Programmable hand switch error code E61 is normal, it means a leg has been
unplugged. -Initialize table legs when error code E61 is displayed.
- A 3-port control box cannot run a 2-leg table, likewise a 2-port control box cannot run a
3-leg table.
- Do not attach a device that might squeeze, compress or penetrate a leg.
- Use specied fasteners. Do not substitute.
- Care is required when installing product, mishandling (dropping) legs may result in
motor damage.
- If packaging appears to be damaged, connect table leg components, initialize and cycle
them up and down to ensure proper function before installation.
Part No: Rev:
Page:
E.C.O. No: 3 OF 10
CUSTOMER SERVICE PHONE: 1-800-426-8562
x1Planes TSxxx-xxx
Display
Hot
E00
E01
E02
E12
E13
E14
E24
E25
E26
E36
E37
E38
E60
E61
E63
E71
Possible cause
Overheating has caused it
to stop the Control Box
M1 - Internal error
M2 - Internal error
M3 - Internal error
M1 - Defective
M2 - Defective
M3 - Defective
M1 - Over-current
M2 - Over-current
M3 - Over-current
M1 - No connection
M2 - No connection
M3 - No connection
Collision found
Motor replaced
External Sensor or Cable not Connected
Collision sensor error
Remedy
INITIALIZE - Page 4
INITIALIZE - Page 4
Reset to Factory Settings
- Page 8
INITIALIZE - Page 4
Let Control Box cool down.
Wait 20 minutes
CHECK CONNECTIONS
M1
HS
M2 MS
MOTOR NOT CONNECTED
PULL PLUG and Replace
Controller Box
Pages 9 & 10
Pages 6
Replace Leg/Motor
MAX LOAD EXCEEDED
UNLOAD TABLE
Pages 9 & 10
Replace Leg/Motor
Part No: Rev:
Page:
E.C.O. No: 4 OF 10
CUSTOMER SERVICE PHONE: 1-800-426-8562
x1Planes TSxxx-xxx
PLANES TROUBLESHOOTING GUIDE
Initializing New and Existing Tables
Installation Instructions
Move table down to its lowest point
INITIALIZING NEW AND EXISTING TABLES
OR
1
1 423
S
A
A
Press and hold the down button until the table moves down and back up slightly
2
1 423
S
A
2
1
“HOLD FOR 20 TO 30 SECONDS”
NOTE: Programmable hand
switch will display “E61” on
newly installed tables.
1 423
S
MOVES
DOWN
THEN UP
SLIGHTLY
Standard Up/Down Hand SwitchProgrammable Hand Switch
OR
A
D
D
A
Part No: Rev:
Page:
E.C.O. No: 5 OF 10
CUSTOMER SERVICE PHONE: 1-800-426-8562
x1Planes TSxxx-xxx
M1
HS
M2 MS
HAWORTHINC
025309705RP9824
Serial: 1600639079
99 1200 0131 TRLE
Description
025309705RP9824 Column X. Single
Elec Up Dn HAT
81 0900 1655 0000
99 045 1120 NO 21 44 C2 300 21mm 1
0048445-02
KIT
Part No:
01/04/18
HAWORTHINC
025309705RP9824
Serial: 1600639079
99 1200 0131 TRLE
Description
025309705RP9824 Column X. Single
Elec Up Dn HAT
81 0900 1655 0000
99 045 1120 NO 21 44 C2 300 21mm 1
0048445-02
KIT
Part No:
01/04/18
Single Stage
Leg
PLANES TROUBLESHOOTING GUIDE
Identify Part
Installation Instructions
Check for correct Control Box (B)
2
Identify Single (C) and Dual Columns (E)
1
IDENTIFY PARTS
Single Stage
Leg
Dual Stage
Leg
Dual Stage
(LOW)
Dual Stage
(HIGH)
OR
E
B
C
C
17 -1/2”
18 -1/2”
DO NOT MIX
DUAL STAGE (LOW) WITH
DUAL STAGE (HIGH)
THIS WILL DAMAGE LEGS!
IMPORTANT
Part No: Rev:
Page:
E.C.O. No: 6 OF 10
CUSTOMER SERVICE PHONE: 1-800-426-8562
x1Planes TSxxx-xxx
M1
HS
M2 MS
HAWORTHINC
025309705RP9824
Serial: 1600639079
99 1200 0131 TRLE
Description
025309705RP9824 Column X. Single
Elec Up Dn HAT
81 0900 1655 0000
99 045 1120 NO 21 44 C2 300 21mm 1
0048445-02
KIT
Part No:
01/04/18
HAWORTHINC
025309705RP9824
Serial: 1600639079
99 1200 0131 TRLE
Description
025309705RP9824 Column X. Single
Elec Up Dn HAT
81 0900 1655 0000
99 045 1120 NO 21 44 C2 300 21mm 1
0048445-02
KIT
Part No:
01/04/18
Label on Control Box (B) match with label on Column Leg (C)
3
COLLISION AND CALIBRATION ERRORS
OVER-CURRENT ERROR
COLLISION = REMOVE OBSTRUCTION CALIBRATION = INITIALIZING (See PAGE 4)
MAX. LOAD EXCEEDED = UNLOAD TABLE
OR
DD
D
D
B
C
1 423
S
Part No: Rev:
Page:
E.C.O. No: 7 OF 10
CUSTOMER SERVICE PHONE: 1-800-426-8562
x1Planes TSxxx-xxx
1 423
S
A
1) “CLICK”
2)“CLICK”
“HOLD”
1
A
“HOLD”
1
2
2
PLANES TROUBLESHOOTING GUIDE
Container Stop/Shelf Stop
Installation Instructions
Set desired table (D) height
1
Press and hold up and down buttons until you hear clicks (2x)
2
Add Container Stop and/or Shelf Stop
Remove Container Stop and/or Shelf Stop
1 423
S
A
CONTAINER:
LOWER HALF
TRAVEL
SHELF:
UPPER HALF
TRAVEL
42”
Press and hold up and down buttons until you hear one click (1x)
1
1) “CLICK”
Standard Up/Down
Hand Switch
Programmable
Hand Switch
OR
AA
D
D
NOTE: You can override your
container stop by continuing
to hold down button if trying
to recalibrate/initialize.
1 423
S
1 423
S
1 423
S
1 2
PLANES TROUBLESHOOTING GUIDE
Reset Control Unit to Factory Settings (Programmable hand switch only)
Installation Instructions
Press and hold and for 10 seconds and release buttons
1
Reset Control Unit to Factory Settings
“HOLD FOR 10 SECONDS”
Display will read “S” and a number, e.g. “S 5”. Release buttons and press until the display reads “S 0”
22
1
1 2
NOTE: It may take two press & release
sequences before “S 0” is displayed.
Press and control should click 5 times
3
1) “CLICK”
2)“CLICK”
SPACE
3) “CLICK”
4)“CLICK”
5)”CLICK”
2 3
1
S
S
A
1 423
S
“E61” will be displayed on hand switch
4
NOTE: The menu timeout is 5 seconds. The
menu will close automatically without storing
new settings when a key is not pressed within 5
seconds. Important - After control unit is reset
to factory settings, perform initialization
process on PAGE 4.
A
A
A
CONTROL UINT
WILL BE RESET
TO ITS FACTORY
SETTINGS
Part No: Rev:
Page:
E.C.O. No: 8 OF 10
CUSTOMER SERVICE PHONE: 1-800-426-8562
x1Planes TSxxx-xxx
A
Part No: Rev:
Page:
E.C.O. No: 9 OF 10
CUSTOMER SERVICE PHONE: 1-800-426-8562
x1Planes TSxxx-xxx
1 423
S
PLANES TROUBLESHOOTING GUIDE
For Control Box and Column Leg
Installation Instructions
Check hand switch (A) for Error Code
1
Swap connectors (M1 & M2) as shown
2
ERROR CODE: E 12,13,14 & E 24,25,26
L1
L2
L1
L2
L2 L1
L1 L2
M1
HS
M2 MS
B
M1
HS
M2 MS
B
E 12 or E 24
E 13 or E 25
E 14 or E 26
M1
M2
M3
CODE
CONTROL
BOX (B)
L1
L2
L3
COLUMN
LEG
E 12 or E 24
E 13 or E 25
E 14 or E 26
M1
M2
M3
CODE
CONTROL
BOX (B)
L1
L2
L3
COLUMN
LEG
1 423
S
A
A
OR
M1
HS
M2 M3
3 LEG CONTROL BOX
2 LEG CONTROL BOX
Part No: Rev:
Page:
E.C.O. No: 10 OF 10
CUSTOMER SERVICE PHONE: 1-800-426-8562
x1Planes TSxxx-xxx
1 423
S
ERROR CODE: E 12,13,14 & E 24,25,26
1 423
S
Press up and down buttons
3
A
A
L1
L2
AL1
L1
L2
1 423
S
If error code (E 12) or (E 24) reappears = bad control box
4
A
If error code (E 13) or (E 25) appears = bad leg (L1 or L2)
5
A
B
OR
OR
OR
M1
HS
M2 MS
HAWORTHINC
025309705RP9824
Serial: 1600639079
99 1200 0131 TRLE
Description
025309705RP9824 Column X. Single
Elec Up Dn HAT
81 0900 1655 0000
99 045 1120 NO 21 44 C2 300 21mm 1
0048445-02
KIT
Part No:
01/04/18
BAD CONTROL BOX
BAD LEG
NOTE: This was an example of
Leg (L1) being the bad leg.
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