American Dynamics Version 4.3 Software Update 3 Release Notes

Brand: American Dynamics

Model: Version 4.3 Software Update 3

Type: Release Notes

American Dynamics Version 4.3 Software Update 3 is a powerful and versatile software update that offers a range of new features and enhancements for your Intellex IP security system. With this update, you can now connect and manage VideoEdge IP Fixed Cameras and Bosch IP Cameras, giving you even more options for customizing your security solution.

The new VideoEdge IP Camera Handler supports a variety of fixed camera models, providing you with a cost-effective way to add additional cameras to your system. These cameras are ideal for use in a variety of applications, including retail, education, and healthcare.

Release Notes

Version 4.3 Software Update 3

Applicable Software Product Data

• Intellex IP Bosch & VideoEdge

Camera Handlers.

Notes:

In case of discrepancy, the information in this document supersedes the information in

any document referenced herein.

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Contents

CONTENTS ......................................................................................................................................1

WHAT’S NEW IN THIS RELEASE ..................................................................................................2

NEW FEATURES AND ENHANCEMENTS.....................................................................................3

Intellex 4.30 Software Update 3 Installation ....................................................................3

VideoEdge IP Fixed Camera Support ..............................................................................6

Bosch IP Camera Support Update ...................................................................................7

KNOWN LIMITATIONS AND ISSUES .............................................................................................8

CLOSED LIMITATIONS & ISSUES .............................................................................................. 10

Intellex 4.30 Software Update 3 Release Notes

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What’s New in This Release

The following new features and enhancements have been added as part of the Intellex 4.30

Software Update 3 release for Intellex IP:

• VideoEdge IP Fixed Camera Support

• Bosch IP Camera Support Update

See New Feature and Enhancements for more details on the added features.

Note:

These new features are only relevant to Intellex IP however there are also bug fixes which

are relevant to all Intellex Product platforms.

Intellex 4.30 Software Update 3 Release Notes

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New Features and Enhancements

Intellex 4.30 Software Update 3 Installation

Note:

Prior to installing Software Update 3 it is necessary to install the updated 32-bit Windows

XP Ethernet card drivers, version 12.2.2.0 for the Intellex IP R200 and Intellex IP PE860

machines. See the “Network Interface Driver Updates” section below. These drivers can be

obtained from the American Dynamics Intellex 4.3 Software Update 3 website for

download.

Note:

It is not possible to upgrade directly to the 4.3 Software Update 3 from Intellex software versions

4.1, 4.17, 4.20 or older. You must first upgrade your Intellex software to version 4.3.

Installing 4.3 Software Update 3 on Intellex DVMS, LT or Ultra

Intellex 4.3 Software Update 3 will install directly on a DVMS, LT or Ultra which has the Intellex

4.3 release build or Software Update 2 installed.

Installing 4.3 Software Update 3 on Intellex IP

Intellex 4.3 Software Update 3 will not install directly onto an Intellex IP which only has the

release build of Intellex 4.3 installed (build number 4.30.33.146).

To install the 4.3 Software Update 3 on an Intellex IP, you must first install Software Update 2.

Visit

http://www.americandynamics.net/support/downloads_20091019_Intellex_v43_Upgrade.aspx

and follow the instructions to download and install the Software Update 2, build number

4.30.46.169.

VideoEdge IP Camera Support

A new camera handler was created for the Intellex IP to support the following AD VideoEdge

models for PAL and NTSC;

Intellex 4.30 Software Update 3 Release Notes

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Table 1: VideoEdge Cameras Supported

These models are fixed cameras and therefore there is no PTZ support or functionality. All of the

above models were tested and certified with version 1.51 firmware on the camera.

VideoEdge IP Camera Performance

It has been verified that Intellex IP R200 can support streaming from 16 VideoEdge cameras

without any video loss. However, testing against the previous hardware versions of Intellex

PE860/PE750 indicates that there may be performance issues with 16 cameras @ 4CIF

resolution dependent upon frame rates and camera configurations chosen. It is recommended

that the outdoor VideoEdge cameras have infrared functionality enabled to improve performance.

VideoEdge IP Camera Frame Rates and Alarm messages.

The VideoEdge camera models above support all integer frame rates from 1 up to their

respective live frame rates (25 FPS for PAL, 30 FPS for NTSC).

In order to support input and output alarms on the VideoEdge IP Fixed cameras, it is

recommended that the frame rate of the cameras be set to greater than 1.

Green flicker when startup or changing settings

Changing the configuration settings on a previously connected VideoEdge camera can

sometimes cause a momentary green flicker on the video stream. This can occur while the

camera settings and decoder are being reinitialized.

This may also happen if the VideoEdge cameras are connected to the Intellex during the startup

procedure.

VideoEdge Cameras

Firmware Version

ADCIPEBN

1.51

ADCIPEBPU

1.51

ADCIPEBPN

1.51

ADCIPEBPPU

1.51

ADCIPE3312ICN

1.51

ADCIPE3312ICPE 1.51

ADCIPE3712OCN 1.51

ADCIPE3712OCPE 1.51

Intellex 4.30 Software Update 3 Release Notes

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Centering Video images

Some VideoEdge camera models require a slight configuration change to perfectly centre the

video image within the viewing window, these are: ADCIPE3712OCPE; ADCIPEBPN;

ADCIPE3712OCN and ADCIPE3312ICPE. It is necessary to make a manual adjustment via the

camera web GUI to centre the image by adjusting the 'CCD X shift' to a value of 20.

In addition, on model ADCIPE3312ICPE the bottom of the image will also require the 'CCD Y

shift' adjustment to a value of 20; this is carried out via on the camera GUI web page.

To do this:

1. Log into the camera web GUI and append "/svideo.htm" to the camera USRL - e.g.

http://192.168.188.242/svideo.htm, see Figure 1.

Figure 1: Camera Login Screen

2. Enter the CCD X shift and CCD Y shift, if required for your camera model.

3. Click Submit. This will save and store the new configuration for that camera stream.

Network Interface Driver Updates

When streaming large amounts of video data from multiple VideoEdge cameras some data

packets can get lost, causing occasional loss of video images. To help prevent this, we

recommend that the Intellex IP R200 and the PE860 Ethernet card drivers are updated to the

Windows XP version 12.2.2.0.

These drivers can be obtained from the American Dynamics Intellex 4.3 Software Update 3 web

site for download go to

http://americandynamics.net/support/downloads_20100301_Intellex_v43_Patch.aspx.

Intellex 4.30 Software Update 3 Release Notes

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Bosch IP Camera Support Update

The Bosch IP Camera Handler has been updated and certified to support the following models for

PAL and NTSC:

Table 2: Bosch IP Cameras Supported

The new Bosch IP Camera Handler also supports NWC-0455-10P.

In addition to the above, PTZ support has also been added for the Bosch VG4-500i camera

model range.

The Bosch VIP PE X1 Encoder has only been certified with non-PTZ Analogue Bosch Models

VDC-485V04-10P and VDC-485V04-20P Mini Dome cameras.

Note:

Intellex does not currently support Input or Output alarm functionality for Bosch cameras.

Bosch IP Camera Performance

Performance tests verify that 16 Bosch Cameras can be supported on an Intellex IP however with

a low frame rate (8FPS @ 4CIF on the IP PE R200) or a mix of different frame rates. On the

Intellex IP PE860 units this frame rate may be lower (7FPS @ 4CIF) To achieve high rates per

Bosch model the user must reduce the number of cameras connected to each Intellex IP.

Motion detection

Motion detection works best on the Intellex IP in bright light situations with clear distinctive

visibility conditions. It is therefore recommend that users increase the sensitivity levels on the

settings for day / night if motion detection is to be used.

Camera Handler

Firmware Version

NWC-0455-10P

3.52

NWC-0495-10P

3.52

NWC-0495-20P

3.52

NWD-495V03-10P

3.52

NWD-495V03-20P

3.52

VG4-500i-10P VG4 Service Pack, Version 1.07

VG4-500i-20P VG4 Service Pack, Version 1.07

VIP PE X1 Encoder PAL 2.53

VIP PE X1 Encoder NTSC 2.53

Intellex 4.30 Software Update 3 Release Notes

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Bosch VG4-500i Boot-up Times

Bosch VG4-500i models are large outdoor domes, and these have been known to take up to 3-5

minutes to finalize base checks internally and heat the pressurized dome. If powered up at the

same time as Intellex, then the Intellex system will have already started in its running state and

may not have registered the PTZ functionality (depending on how far the camera has powered on

before Intellex was ready). For those cases where the camera has not registered properly, you

can delete the camera entry and add it again (giving the camera an assignment slot) when the

camera is fully powered up and available, and then adding the PTZ capability.

Bosch IP VG4-500i Messages

When creating a preset on the Bosch VG4-500i you will see a confirmation message that must be

acknowledged before the preset is stored on the camera (see Figure 2). This functionality is

coded on the camera itself.

1. To acknowledge this message, exit from the presets on screen display controls and

select the Iris control for “Yes” or Focus Control for “No” and preset will be stored.

2. Repeat this process for each preset required.

Figure 2: Confirmation Message

Intellex 4.30 Software Update 3 Release Notes

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Known Limitations and Issues

The table below highlights new known limitations or issues that were uncovered when testing

4.30 Software Update 3. The first group of issues are unique to the Bosch and VideoEdge

cameras, whereas the second group cover a wider range of cameras.

Known limitations and issues may exist from other releases. Please refer to the specific release

for the appropriate information.

Description

Suggested Work-Around

7275 - VEIPCH2: Appro IP PE R200 - Start

up issue with 16 Appro cameras assigned

None

7276 - VEIPCH2: Bosch -> Frames rates

returning a maximum of 15 ips for NTSC

cameras and 13 ips for PAL

None

7316 - VEIPCH2: Bosch: VG4-513-ECE2W -

Camera controls do not work the first time

you connect

Please refer to the “Bosch VG4-500i Boot-up

Times” for more information.

7346 - VEIPCH2: Appro ADCIPEBPN -

Video loss on 16 camera overnight soak test

affecting only ADCIPEBPN

Issue with IP PE860 – see “VideoEdge IP Camera

Performance” section above. Workaround is use

rate of 12FPS or 10FPS. Ensure updated drivers

installed. Enabled infrared functionality for

overnight conditions.

7391 - VEIPCH2: Appro Camera showing

green screen momentarily after viewing or

changing properties in IP sources

None

7338 - VEIPCH2: Appro cameras - Camera

Setup : Can use incorrect Username and

Password

None

7284 - VEIPCH2: Bosch: VG4-513-ECE2W -

Issues when attempting to create preset via

PTZ camera control

Exit preset OSD controls back to Iris/Focus OSD

controls and select either Iris for Yes or Focus for

No when camera requests confirmation on

screen. See “Bosch IP VG4-500i Messages”

section above.

7305 - VEIPCH2: Appro IP PE860 - Video

feed not centred correctly in defined pane

for Appro cameras

Camera issue. Documented in “Centering Video

images” section above.

7401 - VEIPCH2: Green screen issue

triggers alarm

See section “Green flicker when startup or

changing settings” above. When alarms are set up

on a VideoEdge camera (Motion, Perimeter, Light

Change), and the user has clicked OK, the

momentary green screen can trigger an alarm,

Ignore this first alarm

Intellex 4.30 Software Update 3 Release Notes

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The following issues highlighted during the qualification of Bosch and VideoEdge cameras on

Intellex, but were found to be generic issues that existed on Intellex prior to Bosch and

VideoEdge camera support was added.

Description

Suggested Work-Around

7396 - VEIPCH2: Intellex 4.3 - Network

Client - Incomplete camera name displayed

in 'Retrieve Alarms' window in Network

Client.

None

7397 - VEIPCH2: Intellex 4.3 - Network

Client - Retrieve Alarms window - Camera

name will not change dynamically on NC if

camera name is updated and the cameras

reassigned in Live Display.

None

7295 - VEIPCH2: BOSCH: NWC-0495-

20P(NTSC) Motion detection is not sensitive

when all live display area selected

It is recommended that the user increases the

sensitivity levels on the settings for day / night

motion detection.

Intellex 4.30 Software Update 3 Release Notes

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Closed Limitations & Issues

The table below lists limitations or issues previously published, which are now fixed in this

release:

Limitations Comments

7265 Shimmering on PAL units

Resolved

7362 Hardware verification error 0xffffa0ff

Resolved

7253 Intellex is reporting ‘Error %D’ when

exporting to CD

Resolved

American Dynamics Version 4.3 Software Update 3 Release Notes

Brand: American Dynamics

Model: Version 4.3 Software Update 3

Type: Release Notes

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American Dynamics Version 4.3 Software Update 3 Release Notes

American Dynamics Version 4.3 Software Update 3 Release Notes

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