Abbott i1000SR Quick Troubleshooting Manual

Brand: Abbott

Model: i1000SR

Type: Quick Troubleshooting Manual

i1000SR System Quick Troubleshooting Guide

Error Code 3700 Unable to Process Test, (x)

Wash Aspiration Error for Probe(s) (y)

PN 205854-101

Refer to the Operations Manual for further instructions

Customer Support: 1-877- 4ABBOTT (1-877- 422-2688)

Instrument SN: ______________

• Remove fibrin clots from sample cup or tube with a

clean applicator stick.

• Perform the appropriate as-needed maintenance

procedure:

9 6445 Pipettor/WZ Probe Cleaning

• Replace the wash zone probe.

• Replace the wash zone temperature tubing and

sensor.

Wash Zone Tubing and Probe Assembly

Touchscreen Monitor fails to respond

Cycle power to System Control Center (SCC) and to the

Processing module by performing the following:

• Select F3-Shutdown on the Snapshot screen. A

confirmation message displays.

• Select OK to confirm the shutdown.

• Wait for the information window to display, and then

simultaneously press the CTRL+ALT+DELETE keys

on the keyboard. The Confirm Exit window displays.

• Leave the Shutdown Computer option selected,

select OK, and then wait for the information window

to display.

Turn off the power to the processing module power

supply by moving the power switch down.

NOTE: The Module Power

Switch is located on the

back side of the Processing

Module.

If touch-screen connector is loose or disconnected,

reseat or reconnect the touch-screen connector.

[1] monitor power cable

[2] touch-screen cable

[3] monitor video cable

• Press the power switch on the front of the CPU to

turn on the SCC.

• Wait for the Snapshot screen to display. It may

take several minutes to display.

• Ensure the processing module(s) has been

powered off for one minute, then move the module

power supply power switch up to turn on power.

123

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Locate the Central Processing

Unit (CPU).

NOTE: Open the card cage and

SCC center door to access the

power switch.

Press and hold the power switch

on the front of the CPU to turn off

power to the SCC.

NOTE: The SCC may power off

immediately, or it may take up to

10 seconds depending on the

type of SCC you have.

Customer Support: 1-877- 4ABBOTT (1-877- 422-2688)

i1000SR System Quick Troubleshooting Guide

Error Code 5209 No Reaction Vessel (RV)

Detected in Process path after RV Load

Attempt

• If RV loader chute is not in position to load RVs,

reseat the RV loader chute into the wash zone

manifold.

Chute is in the UP position (incorrect).

Chute is in the DOWN position (correct).

PN 205854-101

Refer to the Operations Manual for further instructions

Level Sense Errors: 3000

• Ensure sample cup or tube is present and adequate

sample is in the cup or tube.

Reagent probe areas only:

• Reagent bottle is empty: Replace empty reagents.

• WZ probe maintenance water bottle is missing, over-

filled or filled with distilled (DI) water instead of tap

water or saline or bleach: Repeat the maintenance

procedure, ensuring the WZ probe maintenance water

bottle is in position and contains the correct volume

and solution.

Sample Pipettor:

Tighten the probe clamp finger tight.

Only fill maintenance

bottle 25 to 30ml full.

Errors may occur if

filled with more than

30ml of solution.

Instrument SN: ______________

Page 2 of 2

Abbott i1000SR Quick Troubleshooting Manual

Abbott i1000SR Quick Troubleshooting Manual

Abbott i1000SR Quick Troubleshooting Manual

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