Overview
• VoiceoverInternetProtocol(VoIP)phoneusing
SIP2.0protocol.
• Supports24phonelines[Model9224]expandableto96
[Tx92/24],12phonelines[Model9212]ortwophonelines
[Model9202].
• PhonesdesignedtoeasilyintegratewithAllworxservers
and software options.
Userconfigurablesettings
• Audibledialing.
• Autoonhold.
• Autoretrievecalls.
• Calltime.
• Clockmode.
• Displaycontrast.
• Backlightbrightnesscontrol[Model9224].
• Forceautoanswer.
• Holdbuttonoperation.
• Holdreminder.
• Intercomautoanswer.
• Missedcalltracking.
• Multiplevoicemailindicators.
• Offhookanswermode.
• Offhookringing.
• Onhookdialing.
• Pagingacceptance.
• Parkingorbitreminders.
• Redial/Callback/Callhistory.
• Sidetonedisable.
• Tenpersonalspeeddialsfromkeypad(inadditiontothe
optionofassigningspeeddialstothePFKs).
• Visualmessagewaitingindicator.
Administration
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• AccesstoremoteAllworxphonesforreconfiguringand
resetting.
• Automaticsoftwareupgradesforphones.
• Automaticallyreassignusersettingswhenreplacing
phone(s).
• Customizabletemplatesforquickinstallationand
configuration.
• Dialingplanssupportinternationalcalling.
• Factorytestanddiagnosticssupport.
• MixPBXandKeyphonefunctionalityperphone.
• Onlineinstallationinstructions.
• Programmabledialingplansdownloadedtophone.
• Restricthandsetstospecificusergroups&callingplans.
• SelectanycombinationofSIPlineandCOlineappearances
for Allworx phones.
• Servercommandedauto-rebootandmanualreboot.
• Statuslogs.
• Theprogrammablefunctionkeys(PFKs)areconfigured
specifictoeachAllworxphone.Thefollowingfeaturesare
customizablebasedonenduserneeds:
BusyLampField(BLF) LineAppearance
CallAppearance ParkingOrbit
CallMonitor Parking
CentrexFlash QueueAppearance
Day/NightMode Redial
SpeedDial–CompanyWide DirectStationSelection(DSS)
Headset[9224&9212] SpeedDial–Personal
MultipleVoicemailIndicators
• Zonepaging—makeintercomannouncementsoverall
Allworxphonesinaspecificzone.
• Music-On-Hold—backgroundmusicsupport.
1,3
Electrical and regulatory information
• Poweroptions:
– 24VDCadapter,suppliedlocallyatthedesktopusing
theincludedACtoDCpowersupply.
– PoweroverEthernet(PoE)802.3af
[Models9224&9212].
• ULlisted.FCCClassB.
Remoteuser(SIP)capability
• Remoteusersareabletomake/receivecallsasif
they were in office.
• Simple“plug-and-play”setupforremoteuseviaInternet
(InternetCallAccess
™
softwareoptionnotrequired).
• BuiltinautomaticauthenticationtoAllworxserver.
• AutomaticNATtransversalnegotiationwithexisting
firewall at remote and main location.
• NostaticIPaddressrequiredforremotephone.
• Remoteuserhasallfunctionalityoflocaluser(e.g.,Call,
Line,andSIPAppearance).
• Noadditionalsoftwarerequired.
• Remotephonesareabletoanswercallqueues,call
monitors,parkingorbits,SIPAppearance,andCallorLine
Appearances from main office.
• Systemadministratorcanchangesettings&rebootremote
Allworx phones without being at remote location.
Phone buttons
• Conference—Supports3-wayconferencecalling.Note:
ConferenceCenter
™
software option provides additional
conferencecallingcapabilities(four8-wayconference
bridgeswiththeAllworx24xandone8-wayconference
bridgewiththeAllworx6x).
2
• Do Not Disturb (DND)—Phonewillreceivenocalls(calls
followcurrentpresencerouting).Also,pressingDNDfor3
or more seconds allows user to switch their Presence.
• Hold — Puts active caller on hold at handset location.
• Info—Displayscontext-sensitiveinformationaboutall
buttons on the phone, including programmable function key
settingsandpersonalspeeddialinformation(9224&9212
modelsbothhaveInfoButton,Model9202accessesInfo
usingprogrammablefunctionkey).
• Intercom (station to station intercom) — Initiate a call to
another Allworx handset.
• Messages—Usedforfastaccesstothemessagecenter;
thisbuttonisilluminatedREDifnewvoicemailmessages
have arrived.
• Mute—Turnsoffthemicrophoneofthespeakerphone,
handset, and headset.
• Park—Dedicatedparkbuttonallowsactivecallerstobe
placed in a parking orbit.
• Programmable Function Keys — 24 illuminated PFKs
[Model9224&Tx92/24Expander],12illuminatedPFKs
[Model9212]ortwoilluminatedPFKs[Model9202].Used
foranycombinationofCallAppearance,LineAppearance,
SIPAppearance,callqueuing,callmonitors,Centrexflash,
parkingorbits,headset,speeddials(personalandcompany),
direct station selection, busy lamp field, redial, and info.
• Release — Ends call, disconnects call leg or cancels
current operation.
• Transfer — Allows for both attended and unattended
(blind)transfers.
• Volume — Volume control for full duplex speakerphone,
handset, headset and ringer.
• 4 soft keys on the 9224 and 9212 and 3 soft keys on the
9202 which have different functionality based on operation
selected via display.
– Twoarrowbuttons:usedforscrollingupanddownthe
menu via display
– Enter button: used for selecting options or settings via
display
• PFK labelsforeasyreference[Models9224,Tx92/24&9212].
Height and weight
• Model9224dimensions:8"H×9.5"W×7.5"D
(20×24×19cm).
• ModelTx92/24dimensions:7.5"H×2.5"W×1.5"D
(19×6.5×4cm).
• Model9212dimensions:9"H×9"W×7.5"D
(23×23×19cm).
• Model9202dimensions:8"H×7.5"W×6"D
(20×19×15cm).
• Model9224weight:2.3.lb(1.04kg).
• ModelTx92/24weight:1.0.lb(.45kg).
• Model9212weight:2.3lb(1.04kg).
• Model9202weight:1.7lb(0.77kg).
Functionality
• Callhistory.
• Callqueuing—incomingcallsareroutedto
specific handsets, hear a special message,
and are answered in consecutive order. Phones
support up to ten queues.
1
• Centrex/CO/SIPLineflash.
1
• Differentringtypesperphone.
• DirectoryDialing—accessallusers’extensionsviaphone
display and auto dial.
1
• HearingAidCompatible(HAC)handset(meetsAmerican
DisabilitiesActrequirements)andHACcompliancefor
magneticcouplingtoapprovedHAChearingaids.
• Highqualityfullduplexspeakerphone[Models9224&9212].
• Missedcallsrecord.
• Non-volatileusersettings—willnotlosesettingsifpower
is lost.
1
• Presencemanagement—viewandmodifyAllworx
presence settings from your phone, integrated with Allworx
software.
1
• Speeddials—1,050programmable,company-widespeed
dials
1
and ten personal speed dials per user.
• Visualringindicator[Models9224&9212]—flashing
indicator is visible from all angles.
Displayanddesign
• CallerID—showsnameandphonenumberofincoming
caller(asavailable).
• DialNumberIdentificationService(DNIS)—displays
originallydialednameornumber(asavailable).
• CaseissturdytexturedblackABSplastic.
• Date/Timedisplay.
• Displaysmultiplesimultaneouscalls—scrollbetween
calls on hold.
• Handsetcordexpandableuptoninefeet.
• LargegraphicalbacklitLCDscreenprovidesscrollable
information[backlitoptiononModel9224only].
– Resolution: 192×64pixels[Models9224&9212]
128×64pixels[Model9202]
– Dimensions: 3.4"×1.4"[Models9224&9212]
2.24"×1.25"[Model9202]
– Fontsize:8ptand12pt
– Number of lines: up to eight lines of text
• Phonesonlyavailableinblack.
• FourdynamicsoftkeysontheAllworx9224and9212and
threesoftkeysonthe9202allowuserstoscrollup/down
and make selections throughout the user menus.
• Twoclocks—CallTimerandTimeofDay.
Technicalspecifications
• Built-inheadsetjack:RJ-11[Models9224&9212]
• DownloadfirmwareupdatesfromanyAllworxsystem.
• G.711andG.729aaudiocodecs.
• IPaddressassignment—DHCPclientorstatically
configured.
• QualityofService(QoS)–supportsVLANcapability,Call
AdmissionControl(CAC),DiffServ,andpriorityqueuing.
1
• SupportsPoE802.3af[Models9224&9212].
• Twointegrated10/100autocrossoverEthernetswitched
ports.
• Wallmountableortiltbasefor9224&9212phones
andTx92/24Expander.
• Wallmountableorone-positionbasefor9202phone.
Options
• Headset[Models9224&9212].
Warranty
• Oneyearlimitedwarrantyfromdateofresellerpurchase.
Allworx9224,9212,9202andTx92/24TechnicalSpecications
Allworx IP Phones, Page 11