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Invacare Storm4 X-plore User manual

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Invacare®Storm⁴Series
Storm⁴Max
enPowerWheelchair
ServiceManual
PROVIDER: Keep this manual.
The procedures in this manual MUST be performed by a qualied
technician.
©2019InvacareCorporation
Allrightsreserved.Republication,duplicationormodicationinwholeorinpartisprohibitedwithoutpriorwritten
permissionfromInvacare.Trademarksareidentiedby™and®.AlltrademarksareownedbyorlicensedtoInvacare
Corporationoritssubsidiariesunlessotherwisenoted.
Contents
1General.........................................4
1.1Introduction..................................4
1.2GeneralInformation............................4
1.3NotesonShipping..............................4
1.4SymbolsinThisManual..........................4
1.5ImagesinThisManual..........................5
2Safety..........................................6
2.1SafetyandFittingInstructions.....................6
3Hygiene.........................................8
3.1HandlingofReturnedUsedProducts................8
4Setup...........................................9
4.1AdjustingSeatHeightWithSeatColumnInstalled......9
4.2AdjustingLowerLegLength.......................9
4.3AdjustingFixedFootboard........................9
4.4AdjustingBackrest..............................10
4.4.1AdjustingTensionAdjustableBackrest.............10
4.4.2AdjustingHeightofBackrestFrame..............10
4.4.3AdjustingHeightofBackrestTube...............11
4.5Adjustingseattilt..............................11
4.5.1AdjustingSeatTiltonaSeatWithManualTilt
Module..................................11
4.6AdjustingSeatDepth............................11
5Testing..........................................12
5.1TestingMotor.................................12
5.2TestingMotorBrake............................12
5.3Raintest.....................................12
5.4FieldLoadTest................................13
5.5CheckingActuator..............................13
5.6CheckingBatteryChargeLevel.....................14
6Service..........................................15
6.1Generalwarninginformationoninstallationwork......15
6.2TighteningTorques.............................15
6.3OverviewMobilityDevice........................15
6.4Troubleshooting...............................16
6.4.1OperationalFaults...........................16
6.4.2DriveFaultDiagnosis.........................16
6.4.3Chargingdevicefaultdiagnosis..................19
6.5ServicePlan..................................19
6.6Shrouds.....................................21
6.6.1ReplacingRearShroud........................21
6.6.2ReplacingCentreShroud......................22
6.6.3ReplacingFrontShroud.......................22
6.6.4ReplacingRearLightShroud....................22
6.6.5ReplacingFender............................23
6.7DriveComponents..............................23
6.7.1ReplacingDriveUnit..........................23
6.7.2ReplacingCarbonBrushes.....................24
6.7.3ReplacingBowdenCablesandClutch.............26
6.7.4ReplacingMotorSwingArm....................27
6.7.5ReplacingSuspensionStrut.....................28
6.7.6ReplacingFrontSwingArm.....................29
6.7.7ReplacingCastorFork.........................30
6.7.8AdjustingCastorFork.........................30
6.8Wheels......................................31
6.8.1RepairInstructions...........................31
6.8.2TyrePressure...............................31
6.8.3TyreTypes.................................32
6.8.4SpecicTighteningTorques....................32
6.8.5OverviewofPowerWheelchairModelsandWheel
Types....................................33
6.8.6ReplacingDriveWheel(5–ScrewInstallation).......34
6.8.7ReplacingCastorWheelonDouble-SidedFork......35
6.8.8ReplacingFlatCastorTyre/InnerTube...........37
6.8.9ReplacingDriveWheelHub....................39
6.8.10ReplacingBigAnti-TippingWheel...............40
6.8.11ReplacingSmallAnti-TippingWheel.............40
6.9Controls.....................................40
6.9.1Replacingremote............................40
6.9.2MakingPowerModuleAccessible................41
6.9.3ReplacingPowerModule......................41
6.9.4ReplacingG-TracSensor.......................42
6.9.5ReplacingActuatorModule....................42
6.9.6ReplacingLightBoard.........................43
6.9.7DriveProgramSelectionAfterComponent
Replacement..............................44
6.9.8Updatingsoftware...........................44
6.10Batteries....................................44
6.10.1GeneralInstructionsonHandlingtheBatteries.....45
6.10.2HowtoHandleDamagedBatteriesCorrectly.......45
6.10.3MakingBatteriesAccessible...................45
6.10.4RemovingBatteries.........................46
6.10.5MainFuse................................46
6.10.6CableRouting.............................48
6.11LightingUnit.................................49
6.11.1ReplacingfrontLED.........................49
6.11.2ReplacingHeadlight(LED).....................49
6.11.3ReplacingHeadlightHolder(LED)...............50
6.11.4ReplacingCompleteRearLight(LED).............51
6.12Seating.....................................52
6.12.1ReplacingSeatFrame........................52
6.12.2ReplacingTiltSpindle........................53
6.12.3ReplacingTiltActuator.......................53
6.12.4ReplacingTiltBracket........................54
6.12.5ReplacingSeatSupport.......................54
6.12.6ReplacingSeatColumn.......................55
6.13Headrest/Neckrest...........................56
6.13.1ReplacingReaHeadrest......................56
6.13.2ReplacingReaHeadrestMountingBracket(Sling
Backrest).................................57
6.14Replacinglegrests.............................57
6.14.1ReplacingFootboard/LegrestHolder.............57
6.14.2ReplacingFixedFootboard....................57
6.14.3ReplacingCalfPads.........................58
6.15Armrests....................................59
6.15.1ReplacingArmrest..........................59
6.16Backrest....................................61
6.16.1ReplacingBackrestTube......................61
6.16.2ReplacingBackrestFrame.....................61
6.16.3ReplacingBackrestRail.......................61
6.16.4ReplacingSeatDepthAdapter.................62
6.16.5ReplacingBackrestBracket....................63
6.17PostureBelt.................................64
6.17.1ReplacingPostureBelt.......................64
7Accessories......................................66
7.1Accessorieslist................................66
Invacare®Storm⁴Series
1General
1.1Introduction
Thisdocumentcontainsimportantinformationaboutassembly,adjustmentandadvancedmaintenanceoftheproduct.
Toensuresafetywhenhandlingtheproduct,readthisdocumentandtheusermanualcarefullyandfollowthesafety
instructions.
FindtheusermanualonInvacare’swebsiteorcontactyourInvacarerepresentative.Seeaddressesattheendofthis
document.
Invacarereservestherighttoalterproductspecicationswithoutfurthernotice.
Beforereadingthisdocument,makesureyouhavethelatestversion.YoundthelatestversionasaPDFontheInvacare
website.
Forpre-saleanduserinformation,seetheusermanual.
Formoreinformationabouttheproduct,forexampleproductsafetynoticesandproductrecalls,contactyourInvacare
representative.Seeaddressesattheendofthisdocument.
1.2GeneralInformation
•Serviceandmaintenanceworkmustbecarriedouttakingthisservicemanualintoaccount.
•Itisimperativethatyouobservesafetyinformation.
•Informationaboutoperationoraboutgeneralmaintenanceandcareworkonthemobilitydeviceshouldbetaken
fromservicemanual.
•Youcanndinformationaboutorderingsparepartsinthesparepartscatalogue.
•SparepartsmustmatchoriginalInvacareparts.OnlyusesparepartswhichhavebeenapprovedbyInvacare.
•Wereservetherighttomakeanyalterationsonthegroundsoftechnicalimprovements.
•Formoreinformationabouttheproduct,forexampleproductsafetynoticesandproductrecalls,contactyourlocal
Invacarerepresentative.Foraddressandwebsiteseebackpageofthismanual.
•Themobilitydevicemayonlybemaintainedandoverhauledbyqualiedpersonnel.
•Theminimumrequirementforservicetechniciansissuitabletraining,suchasinthecycleororthopedicmechanics
elds,orsufcientlylong-termjobexperience.
–Experienceintheuseofelectricalmeasuringequipment(multimeters)isalsoarequirement.
–SpecialInvacaretrainingisrecommended.
•Alterationstothemobilitydevicewhichoccurasaresultofincorrectlyorimproperlyexecutedmaintenanceor
overhaulworkleadtotheexclusionofallliabilityonthesideofInvacare.
•Ifyouhaveanyproblemsorquestionscontactyourprovider .
1.3NotesonShipping
•Ifthemobilitydevicehastobeshippedbacktothemanufacturerformajorrepairs,youshouldalwaysusethe
originalpackagingfortransport.
•Pleaseattachaprecisedescriptionofthefault.
1.4SymbolsinThisManual
Inthismanual,hazardstatementsareindicatedbysymbols.Thesymbolsareaccompaniedbyasignalwordthat
indicatestheseverityoftherisk.
WARNING
Indicatesahazardoussituationthatcouldresultinseriousinjuryordeathifitisnotavoided.
CAUTION
Indicatesahazardoussituationthatcouldresultinminororslightinjuryifitisnotavoided.
IMPORTANT
Indicatesahazardoussituationthatcouldresultindamagetopropertyifitisnotavoided.
Givesusefultips,recommendationsandinformationforefcient,trouble-freeuse.
ThisproductcomplieswithDirective93/42/EECconcerningmedicaldevices.Thelaunchdateof
thisproductisstatedintheCEdeclarationofconformity.
Thissymbolidentiesalistofvarioustools,componentsanditemswhichyouwillneedinorder
tocarryoutcertainwork.
4
1555830-C
General
1.5ImagesinThisManual
Thedetailedimagesinthismanualaregivenmarkstoidentifyvariouscomponents.Componentmarksintextand
operationalinstructionsalwaysrelatetotheimagedirectlyabove.
1555830-C5
Invacare®Storm⁴Series
2Safety
2.1SafetyandFittingInstructions
Thesesafetyinstructionsareintendedtopreventaccidentsatwork,anditisimperativethattheyareobserved.
Beforeanyinspectionorrepairwork
•Readandobservethisrepairmanualandtheassociatedusermanual.
•Observetheminimumrequirementsforcarryingoutthework(see1.2GeneralInformation,page4).
PersonalSafetyEquipment
Safetyshoes
Themobilitydevice,andsomeofitscomponents,areveryheavy.Thesepartscanresultininjuriestothefeetifthey
areallowedtodrop.
•Wearstandardizedsafetyshoesduringallwork.
Eyeprotection
Itispossiblethatbatteryacidcanbedischargedwhenworkingondefectivebatteriesorwhenhandlingbatteriesimproperly.
•Alwaysweareyeprotectionwhenworkingonanydefectiveorpossiblydefectivebatteries.
Safetygloves
Itispossiblethatbatteryacidcanbedischargedwhenworkingondefectivebatteriesorwhenhandlingbatteriesimproperly.
•Alwayswearacid-proofsafetygloveswhenworkingonanydefectiveorpossiblydefectivebatteries.
GeneralSafetyInformationandInformationAboutFitting/Removal
DANGER!
RiskofDeath,SeriousInjury,orDamage
Lightedcigarettesdroppedontoanupholsteredseatingsystemcancauseareresultingindeath,seriousinjury,
ordamage.Mobilitydeviceoccupantsareatparticularriskofdeathorseriousinjuryfromtheseresand
resultingfumesbecausetheymaynothavetheabilitytomoveawayfromthemobilitydevice.
–DONOTsmokewhileusingthismobilitydevice.
WARNING!
RiskofSeriousInjuryorDamage
Storingorusingthemobilitydevicenearopenameorcombustibleproductscanresultinseriousinjury
ordamage.
–Avoidstoringorusingthemobilitydevicenearopenameorcombustibleproducts.
CAUTION!
Riskofcrushing
Variouscomponentssuchasthedriveunit,batteries,seatetcareveryheavy.Thisresultsininjuryhazardsto
yourhands.
–Notethehighweightofsomecomponents.Thisappliesespeciallytotheremovalofdriveunits,batteries
andtheseat.
CAUTION!
Injuryhazardifthemobilitydevicestartsmovingunintentionallyduringrepairwork
–Switchthepowersupplyoff(ON/OFFkey).
–Engagethedrive.
–Beforeliftingup,securethemobilitydevicebyusingchockstoblockthewheels.
CAUTION!
Fireandburnhazardduetoelectricalshort-circuit
–Themobilitydevicemustbecompletelyswitchedoffbeforeremovalofvoltage-carryingcomponents!To
dothis,removethebatteries.
–Avoidshort-circuitingthecontactswhencarryingoutmeasurementsonvoltage-carryingcomponents.
CAUTION!
Riskofburnsfromhotsurfacesonthemotor
–Allowthemotorstocooldownbeforecommencingworkonthem.
61555830-C
Safety
CAUTION!
Injuryhazardandriskofdamagetomobilitydeviceduetoimproperorincompletemaintenancework
–Useonlyundamagedtoolsingoodcondition.
–SomemovingpartsaremountedinsocketswithPTFEcoating(Teon™).Nevergreasethesesockets!
–Neveruse"normal"nutsinsteadofself-lockingnuts.
–Alwaysusecorrectly-dimensionedwashersandspacers.
–Whenreassembling,alwaysreplaceanycabletieswhichwerecutduringdismantling.
–Aftercompletingyourwork/beforerenewedstart-upofthemobilitydevice,checkallconnectionsfor
tighttting.
–Aftercompletingyourwork/beforerenewedstart-upofthemobilitydevice,checkallpartsforcorrectlocking.
–Onlyoperatethemobilitydevicewiththeapprovedtyrepressures(seetechnicaldata).
–Checkallelectricalcomponentsforcorrectfunction.Notethatincorrectpolaritycanresultindamage
tothecontrolsystem.
–Alwayscarryoutatrialrunattheendofyourwork.
CAUTION!
Riskofinjuryanddamagetoproperty,ifthemaximumspeedreductiononawheelchairwithalifterdoes
notfunctioncorrectly
Thewheelchair’scontrolunitmustreducethemaximumpossiblespeedassoonasthelifterisraised.
–Testthemaximumspeedreductionforcorrectfunctionafteranymaintenanceworkormodicationstothe
wheelchair.
CAUTION!
Anychangestothedriveprogramcanaffectthedrivingcharacteristicsandthetippingstabilityofthe
mobilitydevice
–ChangestothedriveprogrammayonlybecarriedoutbytrainedInvacareproviders.
–Invacaresuppliesallmobilitydeviceswithastandarddriveprogramex-works.Invacarecanonlygivea
warrantyforsafemobilitydevicedrivingbehavior-especiallytippingstability-forthisstandarddriveprogram.
Markallcurrentsettingsforthemobilitydevice(seat,armrests,backrestetc.),andtheassociatedcableconnecting
plugs,beforedismantling.Thismakesreassemblyeasier.Allplugsarettedwithmechanicallockswhichprevent
releaseoftheconnectingplugsduringoperation.Toreleasetheconnectingplugsthesafetylocksmustbepressed
in.Whenreassemblingensurethatthesesafetylocksarecorrectlyengaged.
1555830-C
7
Invacare®Storm⁴Series
3Hygiene
3.1HandlingofReturnedUsedProducts
Whenreconditioningorrepairingreturnedmobilitydevices:
•Takeprecautionsforyourselfandtheproduct.
•Useprotectionequipmentasspeciedlocally.
BeforeTransport(AccordingtoBiologicalAgentsOrdinance)
Treatproductaccordingtofollowingprocesssteps:
ProcessStepComponent
ApplicationConditioning
technique
WorkStation
ManualcleaningSurfaceofuseddeviceBeforerepairor
reconditioning
Usesaturatedtowel
toapplycleaning
detergentandremove
residuesafterimpact.
Cleaningand
disinfection
DisinfectionSurfaceofuseddeviceBeforerepairor
reconditioning
Usesaturated
disinfectantwipes
andclean*thedevice
surface.
Cleaningand
disinfection
*Invacareusesdetergent"Nücoseptspecial"1.5%inwaterml/ml
DisinfectionTools
•Disposablewipes(eece)
•Brushestocleanareasdifculttoaccess
FurtherInformation
FormoreinformationcontactyourInvacareservicedepartment.
81555830-C
Setup
4Setup
4.1AdjustingSeatHeightWithSeatColumnInstalled
CAUTION!
Riskofcrushing
Theseatisveryheavy.Riskofinjurytohandsandfeet.
–Useproperliftingtechniques.
CAUTION!
Riskofcrushing
Riskofinjurycausedbyuncontrolledmovementofmobilitydevice.
–Switchoffpowersupply(ON/OFFkey).
–Engagedrive.
•4mmAllenkey
•TX40Torxkey
•Obliquepliers
•Cableties
ManualSeatHeightAdjustment
1.Removeseat.See6.12.5ReplacingSeatSupport,page
54.
2.Loosenandremovefourscrews(2)ontheuppersideof
column(3).
3.Liftoffshroudplate(1).
Theshroudplatehasfourapspointing
downward.Therearetwotappedholesoneach
apforscrews(2).Byselectingupperorlower
holes,seatcanbeadjustedtotwodifferent
heights.
4.Attachshroudplate(1).
5.Installscrews(2)insuchawaythatshroudplateisush
ttedorissomewhatelevateddependingondesired
seatheight.
6.Installpartsinreverseorder.
7.Checkallmobilitydevicefunctions.
Fig.4-1
4.2AdjustingLowerLegLength
Invacareoffersarangeoflegrestswhichcanbeadjustedindividually.Seeusermanual.
4.3AdjustingFixedFootboard
•5mmAllenkey
1.LoosenfourscrewsAonbothsides.
2.AdjustlowerfootboardassemblyBtodesiredlength.
3.Re-tightenscrewsA.
Fig.4-2
1555830-C9
Invacare®Storm⁴Series
4.4AdjustingBackrest
CAUTION!
Adjustingtheseattiltorthebackrestanglechangesthegeometryofthemobilitydeviceanddirectly
inuencesitsdynamicstability!
–Fordetailsregardingdynamicstability,negotiatinggradientsandobstaclesandthecorrectadjustmentofseat
tiltorbackrestangle,refertoTakingObstaclesandDrivingupanddownGradients.
4.4.1AdjustingTensionAdjustableBackrest
Tensionadjustablebackrestcanbeindividuallyadaptedtotheuser'sbackshape.
1.Pullthefrontandrearfacesofthebackrestupholstery
(1)apartandremove.Thebackrestupholsteryfront
andrearfacesareheldtogetherusinghook-and-loop
fasteners.
2.Openthebackrestbelt(2)hook-and-loopfasteningsand
adjusttotherequiredlength.
3.Reattachthebackrestupholsteryandxwith
hook-and-loopfastenings.
Fig.4-3
4.4.2AdjustingHeightofBackrestFrame
Thefollowingdescribesonlyhowtoadjusttheheightofthebackrestframe.Forfurtheradjustmentsofthebackrest
frametouserneedsseethecorrespondingusermanual.
•5mmAllenkey
1.Raisebackresttubeasfaraspossible.See4.4.3
AdjustingHeightofBackrestTube,page11.
2.LoosenscrewsA.
3.MovebackrestframeBtodesiredheight.
4.Re-tightenscrewsA.
5.Lowerbackresttubeandre-tightenhandscrews.
Fig.4-4
101555830-C
Setup
4.4.3AdjustingHeightofBackrestTube
1.Loosenhandscrewsonbothsides.
2.Adjustbackresttubetodesiredheight.
3.Re-tightenhandscrews.
Fig.4-5
4.5Adjustingseattilt
4.5.1AdjustingSeatTiltonaSeatWithManualTiltModule
CAUTION!
Riskofcrushing
Seatandframeareveryheavyandcanfalldownwithoutwarningifseattiltadjustmentassemblyisscrewed
aparttoofar .Riskofinjurytohandsandfeet.
–Onlychangeadjustmentswhennobodyisseatedinchair.
–Onlychangetiltadjustmenttowheredistancebetweenaxlesisamaximumof300mm.
•19mmwrench
•Measuringtape
1.Applywrenchtobolt(1)oftiltadjustment.
2.Turntiltadjustmenttilldesiredangleisattainedor
distancebetweenboltsisamaximumof300mm.
Fig.4-6
4.6AdjustingSeatDepth
Seecorrespondingusermanual.
1555830-C
11
Invacare®Storm⁴Series
5Testing
5.1TestingMotor
ThetestingproceduredoesnotapplytoTrueTrackPlusmotors.InthecaseoftheTrueTrackPlusmotor,thecable
plugisconnecteddirectlytothemotor.
•Digitalmultimeterwithresistancemeasurement
1.Removerearshroudasdescribedin6.6.1Replacing
RearShroud,page21.
2.Pullthemotorplugoutofpowermodule.
3.Connectthedigitalmultimetertothemotorplug
contacts(3)andmeasuretheresistancebetweenthe
contacts.
Fig.5-1
Aresistanceofbetween0.5ohmsand5.0ohmsindicatesamotorreadyforoperation.Aresistanceofbetween
15.0ohmsandinnityindicatesadefectivemotor .Highresistancesarenormallycausedbybadconnections
orworncarbonbrushes.
5.2TestingMotorBrake
Thistestshouldonlybecarriedoutonmobilitydeviceswithconventionalmotor/gearboxunits.
CAUTION!
Riskofdamagetopowermoduleduetoshortsinmotorbrake
–Neverconnectashortedmotorbraketoanintactpowermodule.
–Alwaysreplaceshortedbrakesimmediately.
Adefectivemotorcandamagethepowermodule,butadefectivepowermodulecannotdamagethemotor.
•Phillipsscrewdriver,size2
•Digitalmultimeterwithresistancemeasurement
1.Removerearshroudasdescribedin6.6.1Replacing
RearShroud,page21.
2.Pullmotorplugoutofthepowermodule.
3.Connectthedigitalmultimetertotheadjacentcentral
motorplugcontacts(3)andmeasuretheresistance
betweenthecontacts.
4.Ifthereisadefect,replacethemotorandsenditto
InvacareServiceforinspectionorrepair.
Fig.5-2
Aresistanceofbetween40ohmsand80ohmsindicatesanintactbrake.Aresistanceof0ohmsoraveryhigh
resistance(mega-ohmsorinnity)indicatesashort-circuit,abadconnectionoradefectivebrake.
5.3Raintest
•Checktoensurethattheblackbatteryterminalcapsaresecuredinplace,gaiterisnottornorcrackedwherewater
canenterandthatallelectricalconnectionsaresecureatalltimes.
•Donotusethemobilitydeviceifthegaiteristornorcracked.Ifthegaiterbecomestornorcracked,replace
immediately.
12
1555830-C
Testing
5.4FieldLoadTest
Oldbatteriesloosetheirabilitytostoreandreleasepowerduetoincreasedinternalresistance.Inthisprocedure,batteries
aretestedunderloadusingadigitalvoltmetertocheckbatterychargelevelatthechargerconnector.Thechargerconnector
islocatedontheremote.Whenvoltageattheoutputdrops1.0voltsunderload(2.0voltsforapair),replacethebatteries.
Readtheseinstructionscarefullyandthemanufacturer’sinstructionsonthedigitalvoltmeterbeforeproceeding.
•Voltmeter
WARNING!
–Whenperformingthefollowingsteps,ensureyourfeetareclearfromcastersandwall,otherwiseinjury
mayresult.
1.SwitchelectronicsOFFonremote.
2.Makesurebatteryisfullycharged.Anextremely
dischargedbatterywillexhibitthesamesymptomsasa
badbattery.
3.Removefootboard/legrestsfrommobilitydevice.
4.ConnectvoltmeterleadstochargerconnectorAon
mobilitydevice.MostdigitalvoltmetersBarenot
affectedbypolarity.However,analogmeters(meters
withswingingneedles)canbeandshouldbeused
carefully.
Agoodmeterreadingshouldbe25.5VDCto
26.0VDCwiththechairinneutral.
5.SwitchelectronicsONonremote.
6.Ensuethatyourfeetareclearfromcastersandwall.
7.Runmobilitydeviceinneutralforatleast2minutes.
8.Sitinmobilitydeviceandplaceyourfeetagainstadoor
jam,workbenchorotherstationaryobject.
9.Carefullygiveforwardcommand,tryingtodrivethe
mobilitydevicethroughthestationaryobject.Theload
shoulddrawbetween30ampsto40ampsfromthe
batteriesfor0.3seconds.
Performingthisstepputsaheavyloadon
thebatteriesastheytrytopushthroughthe
stationaryobject.Ifthewheelsspin,havetwo
individuals(oneoneacharm)applyasmuch
downwardpressureaspossibleonthearmsof
themobilitydevice.
10.Readmeterwhilemotorsarestrainingtodetermine
voltageunderload.
Ifthevoltagedropsmorethan2.0voltsfrom
apairoffullychargedbatteriesduringthe0.3
seconds,theyshouldbereplacedregardlessof
theunloadedvoltages.
Fig.5-3
5.5CheckingActuator
•Digitalmultimeterwithresistancemeasurement
1555830-C13
Invacare®Storm⁴Series
1.TurnOFFcontrolsonremote.
2.Ifnecessary,removeshroud.
3.Takenoteofthepositionsofallcablesandsocketsthattheyareconnectedto.Markconnectorsandsocketsor
takeaphotographwithadigitalcamera.
4.Unplugactuator.
5.Connectmultimetertothecontactsandmeasuretheresistancebetweenthecontacts.Theplugcanhaveadifferent
shapethanshowninillustration.
Aresistancebelow1ohmsindicatesashort-circuit.Veryhighresistancesindicates(mega-ohmsorinnity)
indicatesadefectiveactuator.Actuatormustbereplacedinbothcases.
5.6CheckingBatteryChargeLevel
Thefollowing“Dos”and“Don’ts”areprovidedforyourconvenienceandsafety.
DON’TDO
Don’tperformanyinstallationormaintenancewithoutrst
readingthismanual.
Readandunderstandthismanualandanyservice
informationthataccompaniesabatteryandchargerbefore
operatingthepersonaltransporter .
Don’tperforminstallationormaintenanceofbatteriesin
anareathatcouldbedamagedbybatteryspills.
Movethepersonaltransportertoaworkareabefore
cleaningterminals,oropeningbatterybox.
Don’tmakeitahabittodischargebatteriestothelowest
level.
Rechargeasfrequentlyaspossibletomaintainahigh
chargelevelandextendbatterylife.
Don’tusechargersorbatteriesthatarenotappropriate
forthechair.
Followrecommendationsinthismanualwhenselecting
abatteryorcharger .
Don’tputnewbatteriesintoservicebeforecharging.Fullychargeanewbatterybeforeusing.
Don’ttiportiltbatteries.Useacarryingstraptoremove,moveorinstallabattery.
Don’ttaponclampsandterminalswithtools.Pushbatteryclampsontheterminals.Spreadclampswider
ifnecessary.
14
1555830-C
Service
6Service
6.1Generalwarninginformationoninstallationwork
CAUTION!
Riskofinjuryanddamagetoproperty,ifthemaximumspeedreductiononamobilitydevicewithalifterdoes
notfunctioncorrectly
Themobilitydevice’scontrolunitmustreducethemaximumpossiblespeedassoonasthelifterisraised.
–Testthemaximumspeedreductionforcorrectfunctionafteranymaintenanceworkormodications
tothemobilitydevice.
6.2TighteningTorques
CAUTION!
Riskofdamagetomobilitydeviceduetoimproperlytightenedscrews,nutsorplasticconnections.
–Alwaystightenscrews,nutsetc.tothestatedtighteningtorque.
–Onlytightenscrewsornutswhicharenotlistedherengertight.
Thetighteningtorquesstatedinthefollowinglistarebasedonthethreaddiameterforthenutsandboltsforwhichno
specicvalueshavebeendetermined.Allvaluesassumedryandde-greasedthreads.
ThreadTighteningTorqueinNm±10%
M43Nm
M5
6Nm
M610Nm
M825Nm
M1049Nm
M1280Nm
M14120Nm
M16180Nm
6.3OverviewMobilityDevice
Fig.6-1
Theelectronicsissituatedattherearunderneaththerearshroudanddirectlyundertheseat.
UnderSeat
A
Actuatormodule
(optional)
Ifpresent,itcontrolsthepoweredtiltmoduleaswellasthepoweredrecline.
OnLiNXsystemsthereisnoactuatormoduleavailable.TiltandReclineare
controlleddirectlybythepowermodule.
1555830-C15
Invacare®Storm⁴Series
UnderRearShroud
B
Lightboard(optional)
Itislocatedontopofthebatterybox.Itisonlypresentifthewheelchairisequipped
withalightingsystem.
C
PowermoduleItislocatedintherearinsideofthebatterybox.
D
G-Tracsensor
(optional)
Itislocatedinsideofthebatteryboxdirectlynexttothepowermodule.
6.4Troubleshooting
6.4.1OperationalFaults
Proceedasfollowsifyouhaveanyproblems:
1.Firstassessthepossiblecauseoftheproblemusingthefollowingtable.
2.Checktheremotestatusdisplay.Evaluatetheasherrorcode.
3.Carryoutthenecessarychecksandrepairsasrecommendedinthefollowingtable.
Thevariouspowermodulescanbettedinconnectionwithdifferentremotesinthemobilitydevice.Recticationof
operationalfaultsdependsonthepowermoduletted.Thepowermodulesusedaredescribedinthecorresponding
controlsmanual.
Thetablesforrecticationofoperationalfaultslistedinthefollowingchaptersareonlyanexcerptfromtheoriginal
manufacturer'smanuals.YoucanobtaintheoriginalmanualsfromInvacare.
6.4.2DriveFaultDiagnosis
ProblemOthersymptomsPossiblecauseSolution
Documentation
Theremotestatus
displayilluminates
normallyandshows
anerrorcode.
Drivemotors
disengaged
EngagedrivemotorsSeeusermanual
BatteriesdefectiveReplacebatteries
See6.10Batteries,
page44
Completelydischarge
battery
Pre-chargebatteriesSeeusermanual
Checkmainfuse
See6.10.5MainFuse,
page46
Powersupplyto
remoteinterrupted
Checkcablesbetween
modulesforloose
connectionsor
damage
See6.10.6Cable
Routing,page48
Remotestatusdisplay
doesnotilluminate
RemotedefectiveReplaceremoteSeecorresponding
remotemanual
Mobilitydevicewill
notstart
Remotestatusdisplay
ashing
Variouscauses
AssesserrorcodeSeecorresponding
remotemanual
Batteriesdefective
(unstablevoltage)
Replacebatteries
See6.10Batteries,
page44
Replacemotor(s)
See6.7.1Replacing
DriveUnit,page23
Mobilitydevice
juddersindrivemode
None
Drivemotor(s)
defective
Replacecarbon
brushes
See6.7.2Replacing
CarbonBrushes,page
24
None
Drivemotorsrunning
asymmetrically
Changeprogramming
tosynchronisemotors
See6.9.8Updating
software,page44
Mobilitydevicepulls
toleftorright
TyrevisiblydentedNotenoughairintyreCheckairpressure,
replaceinnertube
and/orvalveif
necessary.
See6.8.3TyreTypes,
page32
161555830-C
Service
ProblemOthersymptomsPossiblecauseSolution
Documentation
BadconnectionsCheckallconnecting
cables.
See6.10.6Cable
Routing,page48
Errormessagedoes
notgoout
None
MotorbrakedefectiveMeasureinternal
resistanceofbrakes,
replacemotorif
defective.
See6.7.1Replacing
DriveUnit,page23
Motorsstopandstart
again
None
VoltagedeclineStopdrivingandallow
controlstocooldown.
Motorrunsbutloses
power
None
Highmotorload
allowspowermodule
tolowervoltage
Stopdrivingandallow
controlstocooldown.
None
Highmotorload
allowspowermodule
tolowervoltage
Leavemobilitydevice
switchedonand
letpowermodule
operate.Charge
batteriesovernight
withmobilitydevice
switchedon.
None
FuseburntoutCheckwiringand
replacefuse
See6.10.6Cable
Routing,page48
and
6.10.5MainFuse,
page46
Checkcarbonbrushes
andreplaceif
necessary
See6.7.2Replacing
CarbonBrushes,page
24
None
Motordefective
Measureinternal
resistanceofmotor,
replacemotorif
defective.
See6.7.1Replacing
DriveUnit,page23
Motorsstopanddo
notstartagain
None
Powermodule
defective
ReplacepowermoduleSee6.9.3Replacing
PowerModule,page
41
Motorslosepower
whiledriving
None
BadconnectionsSwitchmobilitydevice
off,wait10seconds,
switchmobilitydevice
onagain.Checkall
wiring.
See6.10.6Cable
Routing,page48
CarbonbrusheswornCheckcarbonbrushes
andreplaceif
necessary
See6.7.2Replacing
CarbonBrushes,page
24
BearingdefectiveReplacemotorSee6.7.1Replacing
DriveUnit,page23
Motorjuddersorruns
irregularly,oronly
onemotorruns
None
CollectordefectiveMeasureinternal
resistanceofmotor,
replacemotorif
defective
See6.7.1Replacing
DriveUnit,page23
BadconnectionsCheckallwiringSee6.10.6Cable
Routing,page48
FuseburntoutCheckwiringand
replacefuse
See6.10.6Cable
Routing,page48and
6.10.5MainFuse,
page46
BatteriesdefectiveReplacebatteries
See6.10Batteries,
page44
Wiringtopower
moduleorremote
defective
CheckwiringSee6.10.6Cable
Routing,page48
None
Motorsdonotrun
1555830-C
17
Invacare®Storm⁴Series
ProblemOthersymptomsPossiblecauseSolution
Documentation
Powermodule
defective
ReplacepowermoduleSee6.9.3Replacing
PowerModule,page
41
CorrodedcontactsWater,saltorurine
haspenetrated
Checkwiring,replace
ifnecessary
See6.10.6Cable
Routing,page48
BearingdefectiveReplacemotorSee6.7.1Replacing
DriveUnit,page23
Motormakesclicking
noise
None
CollectordefectiveMeasureinternal
resistanceofmotor,
replacemotorif
defective
See6.7.1Replacing
DriveUnit,page23
BearingdefectiveReplacemotorSee6.7.1Replacing
DriveUnit,page23
Scrapingnoiseor
motorblocked
None
TransmissiondefectiveReplacetransmissionSee6.7.1Replacing
DriveUnit,page23
TransmissiondefectiveReplacetransmissionSee6.7.1Replacing
DriveUnit,page23
Transmissionmakes
clickingnoise
None
DrivewheellooseTightendrivewheel,
secureboltswith
threadlocking
adhesive,ifnecessary
See6.8.6Replacing
DriveWheel(5–Screw
Installation),page34
Replacetransmissionif
sealingringdefective
See6.7.1Replacing
DriveUnit,page23
Transmissionlosing
oil
None
Sealingringondrive
shaftdefective
Checkcarbonbrushes
foroilwetting,replace
motorifbrusheswet
See6.7.1Replacing
DriveUnit,page23
and6.7.2Replacing
CarbonBrushes,page
24
Irregularrunning
None
Driveshaftmovable
orbent
Checkdriveshaft,
replacetransmissionif
defective
See6.7.1Replacing
DriveUnit,page23
Partslost
None
PartslostRe-attachpartsonce
found
Fuseburntout,cable
defective
Checkwiringand
replacefuse
See6.10.6Cable
Routing,page48and
6.10.5MainFuse,
page46
None
BatteriesdefectiveReplacebatteries
See6.10Batteries,
page44
Batteriesnotbeing
charged
LEDsblinkingon
chargingunit
ChargingunitdefectiveReplacechargingunitSeeusermanual
Shortchargingperiod
None
Oneofthebatteries
couldbedefective
Replacebatteries
See6.10Batteries,
page44
RemotedefectiveReplaceremoteSeecorresponding
remotemanual
Mobilitydeviceruns
tooslowly
None
BatteriesdefectiveReplacebatteries
See6.10Batteries,
page44
181555830-C
Service
ProblemOthersymptomsPossiblecauseSolution
Documentation
Remoteshowsash
code2.Statusdiode
onlightingoractuator
moduledoesnotgo
outevenifremote
hasbeenswitchedoff
ordisconnected
Lighting/actuator
moduledefective
Replacelighting/
actuatormodule
See6.9.6Replacing
LightBoard,page43
and6.9.5Replacing
ActuatorModule,
page42
Cabledisconnectedor
damaged
Checkwiring,replace
ifnecessary
See6.10.6Cable
Routing,page48
Electricaladjusting
motordefective
CheckadjustingmotorSee5.5Checking
Actuator,page13
Actuatordoesnot
react
None
RemotedefectiveReplaceremoteSee6.9.1Replacing
remote,page40
6.4.3Chargingdevicefaultdiagnosis
Symptom
PossiblecauseSolution
NoLEDsilluminatingonbatterychargerChargingdevicenotconnectedto
mainssupply.
Ensurethatthebatterychargerhas
beenpluggedin.
NomainssupplyCheckthemainssupplywitha
voltmeter .
Defectivemainssupplycable.Checkthemainssupplycable.Replace
damagedcablesorsendthebattery
chargertoInvacareServiceforrepair.
LEDsareburntoutSendthebatterychargertoInvacare
Serviceforrepair .
Aninternalfusemightbeburntout.SendthebatterychargertoInvacare
Serviceforrepair .
BatteriesdonotchargeFuseonmobilitydevicehasburntout.Checkmobilitydevicefuses.See“Main
fuse”.
Batterychargernotconnectedto
mobilitydevice.
Ensurethatthebatterychargerhas
beenconnectedtothemobilitydevice.
NomainssupplyCheckthemainssupplywitha
voltmeter .
Defectivemainssupplycable.Checkthemainssupplycable.Replace
damagedcablesorsendthebattery
chargertoInvacareServiceforrepair.
Batterychargercouldbedefective.Useabatterychargerwhichyouknow
isworkingproperlytochargethe
batteries.Sendthedefectivebattery
chargertoInvacareServiceforrepair.
Batteryvoltageistoolowtooperate
mobilitydevice.
Replacethebatteries.See“Removing
batteries”
6.5ServicePlan
CAUTION!
Dangerofinjuryanddamagetoproperty,ifthemaximumspeedreductiononawheelchairwithalifterdoes
notfunctioncorrectly!
Thewheelchair’scontrolunitmustreducethemaximumpossiblespeedassoonasthelifterisraised.
–Testthemaximumspeedreductionforcorrectfunctionafteranymaintenanceworkormodicationstothe
wheelchair.
1555830-C19
Invacare®Storm⁴Series
Component
CheckRemedy
Notes
DamagetoposturebeltReplacebeltifdamagedSee6.17PostureBelt,page64. Posturebelt
BeltlockfunctionReplacebeltifdamagedSee6.17PostureBelt,page64
.
Damagetoarmrests
Replaceshroudif
damaged
Armrests
ArmrestxingsTightenscrews
DamagetosidepanelsReplacesidepanelsif
damaged
Sidepanels
SidepanelxingsTightenscrews
SeatlockSeatlockdefectiveReplaceseatlock
SeatangleadjustmentTighttofthepin
retainers
Replacepinretainersif
necessary
LifterCheckscrewsTightenscrews
Damagetobackrest
Seams
Fixing
Checkcable
Powerbackrest(if
installed)
Checkfunction
Replacepartsif
damaged
Tightenscrews
Replacemotorcableif
necessary
Tightenscrews
Frames(chassis)/
batterymounting
Checkxings,welded
seamsandbattery
mounting
Replacecomponentsif
necessary
Checkdrivewheelsfor
tighttandsideplay
Adjust,replacewheel
hubs
See6.8.6ReplacingDriveWheel
(5–ScrewInstallation),page34and
6.8.9ReplacingDriveWheelHub,
page39
.
Checksteeringwheels
fortightt,oatand
sideplay
Replacewheels,wheel
forkorwheelbearings
See6.7.7ReplacingCastorFork,
page30.
Tyres
Repairorreplaceif
damaged
See6.8.3TyreTypes,page32.
ChecksuspensionRepairorreplaceif
damaged
See6.7.5ReplacingSuspensionStrut,
page28.
Wheelsuspensionand
wheels
CheckstraightrunningReplacewheels,wheel
forkorwheelbearings
See6.7.7ReplacingCastorFork,
page30.
Motors
Checkmotors
Checkfunctionsindrive
andpushmodes
Checkcarbonbrushes,
replaceifnecessary
Checkclutch
mechanism
Replacemotorif
necessary
Driveunits,clutch
mechanism
Tightenscrews/nuts,
adjustorreplaceif
necessary
See6.7.1ReplacingDriveUnit,page
23.
BrakesInspectmotorbrakeCheckmotorbrake
Legrests
Checkweldedseams,
interlocking,screws,
footplates
Tighten,replaceif
necessary
Checkcable
Checkcontacts
Powerlegrests(if
installed)
Checkfunctions
Replacecableif
necessary
201555830-C
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