NCR RealPOS 5943 User manual

NCRRealPOS594312‐InchLCD

Release1.0

UserGuide



B005‐0000‐2043

IssueA



TheproductdescribedinthisbookisalicensedproductofNCRCorporation.

NCRisaregisteredtrademarkofNCRCorporation.NCRRealPOSisatrademarkofNCRCorporationintheUnitedStates

and/orothercountries.Otherproductnamesmentionedinthispublicationmaybetrademarksorregisteredtrademarksof

theirrespectivecompaniesandareherebyacknowledged.

Wherecreationofderivativeworks,modificationsorcopie

softhisNCRcopyrighteddocumentationispermittedunderthe

termsandconditionsofanagreementyouhavewithNCR,NCRʹscopyrightnoticemustbeincluded.

ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,andfirmware

becomeavailable.NCR,therefore,reservestherighttocha

ngespecificationswithoutpriornotice.

Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsoftheworld.Insome

instances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,consultwithyourNCR

representativeorNCRofficeforinformationthatisapplicab

leandcurrent.

Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization,andvalueofthis

book.

Addresscorrespondenceto:

Manager,InformationSolutionsGroup

NCRCorporation

DiscoveryCentre,3FultonRoad

Dundee,DD24SW

Scotland

InternetAddress:

http://www.info.ncr.com/eFeedback.cfm

Copyright©2011

ByNCRCorporation

Duluth,GAU.S.A.

AllRightsReserved

i

Preface

Audience

Thisbookiswrittenforhardwareinstaller/servicepersonnel,systemintegrators,and

fieldengineers.

Notice:ThisdocumentisNCRproprietaryinformationandisnottobedisclosedor

reproducedwithoutconsent.

Safety Requirements

TheNCRRealPOS5943conformstoallapplicablelegalrequirements.Toviewthe

compliancestatementsseetheNCRRealPOSPeripheralsSafetyandRegulatory

Statements(B005‐0000‐1701).

Caution: Thisproductdoesnotcontainuserserviceableparts.Servicingshouldonly

beperformedbyaqualifiedservicetechnician.

Fuse Replacement

Warning: Forcontinuedprotectionagainstriskoffire,replaceonlywiththesame

typeandratingsoffuse.

Attention:Pourpré

veniretvousprotégercontreunrisquedefeu,remplacerla

fusibleavecuneautrefusibledemêmetype,seulement.

Lithium Battery Warning

Warning: Dangerofexplosionifbatteryisincorrectlyreplaced.Replaceonlywith

thesameorequivalentt

ypeasrecommendedbythemanufacturer.Discardused

batteriesaccordingtothemanufacturerʹsinstructions.

Attention: Ilyadangerdʹexplosionsʹilyaremplacementincorrectdelabatterie.

Remplaceruniquementavecunebatteriedumêmetypeoudʹuntyperecommandé

parleconstructeur.Mettreaurébutlesbatteriesusagéescon

formémentaux

instructionsdufabricant.

Battery Disposal (Switzerland)

RefertoAnnex4.10ofSR814.013forbatterydisposal.

IT Power System

ThisproductissuitableforconnectiontoanITpowersystemwithaphase‐to‐phase

voltagenotexceeding240V.

ii

Grounding Instructions

Intheeventofamalfunctionorbreakdown,groundingprovidesapathofleast

resistanceforelectriccurrenttoreducetheriskofelectricshock.Thisproductis

equippedwithanelectriccordhavinganequipment‐groundingconductoranda

groundingplug.Theplugmustbepluggedintoamatchingoutletthatisproperly

installedan

dgroundedinaccordancewithalllocalcodesandordinances.Donot

modifytheplugprovided–ifitwillnotfittheoutlet,havetheproperoutletinstalled

byaqualifiedelectrician.Improperconnectionoftheequipment‐grounding

conductorcanresultinariskofelectricshock.

Theconduct

orwithinsulationhavinganoutersurfacethatisgreenwithorwithout

yellowstripesistheequipment‐groundingconductor.

Ifrepairorreplacementoftheelectriccordorplugisnecessary,donotconnectthe

equipment‐groundingconductortoaliveterminal.Checkwithaqualifiedelectrician

orservicepersonnelifth

egroundinginstructionsarenotcompletelyunderstood,orif

youareindoubtastowhethertheproductisproperlygrounded.

Useonly3‐wireextensioncordsthathave3‐pronggroundingplugsand3‐pole

receptaclesthataccepttheproduct’splug.Repairorreplacedamagedorworncord

s

immediately.

References

 NCRRealPOS5943LCDPartsIdentificationManual(B005‐0000‐2044)

Revision Record

Issue Date Remarks

A Jan2012 Firstissue

 



iii

Table of Contents

Chapter1:Overview

Introduction.............................................................................................................1‐1

ModelNumbers ...............................................................................................1‐1

Compatibility....................................................................................................1‐1

SupportedResolutions ....................................................................................1‐1

StandardFeatures...................................................................................................1‐2

OptionalMounts.....................................................................................................1‐3

TableTopMount..............................................................................................1‐3

IntegratedMount.............................................................................................1‐3

DisplayControls.....................................................................................................1‐4

PowerIndicator................................................................................................1‐4

Chapter2:SitePreparation

PhysicalEnvironment............................................................................................2‐1

OperatingRange ..............................................................................................2‐1

StorageRange...................................................................................................2‐1

TransitRange....................................................................................................2‐1

ElectricalEnvironment ..........................................................................................2‐1

PowerConsumption........................................................................................2‐1

Weight......................................................................................................................2‐1

Dimensions..............................................................................................................2‐2

LCDDisplay .....................................................................................................2‐2

LCDDisplayontheStandardTable‐TopMount ........................................2‐3

Chapter3:HardwareInstallation

Introduction.............................................................................................................3‐1

ConnectorPanelAccess ..................................................................................3‐2

MountingOptions ...........................................................................................3‐2

ConnectingtoaPOS ..............................................................................................3‐3

DVIConnections(Video)................................................................................3‐3

VGAConnections(Video) ..............................................................................3‐4

PoweredUSBCableConnections(Power)...................................................3‐5

PowerBrickConnections(Power).................................................................3‐6

CableRouting .........................................................................................................3‐7

iv

StandardIntegrationTrayDisplayMount(5964‐K022/K023)...................3‐7

StandardRemoteTableTopMount(5964‐K030/K031) ..............................3‐7

Chapter4:NCRSoftwareOSDUtility

Introduction.............................................................................................................4‐1

SupportedFeatures..........................................................................................4‐1

RunningtheUtility ................................................................................................4‐1

MainMenu ..............................................................................................................4‐2

AdjustmentProcedure ....................................................................................4‐3

Chapter5:DisassemblyProcedures

RemovingtheLCDMonitorfromtheMount ....................................................5‐1

RemovingtheMSR.................................................................................................5‐2

RemovingtheRearcover................................................................................5‐5

RemovingthePersonalityandVideoBoards ..............................................5‐6

RemovingtheLCD ..........................................................................................5‐9

Chapter6:CircuitBoards

PersonalityPCB ......................................................................................................6‐1

Connectors ........................................................................................................6‐2

USB+Power..................................................................................................6‐2

VideoPCB ................................................................................................................6‐3

Connectors ........................................................................................................6‐4

VGAVideo ...................................................................................................6‐4

DVI.................................................................................................................6‐5

Chapter7:Maintenance

CabinetandScreenCleaningProcedures ...........................................................7‐1

Cleaners/SolventstoUse.................................................................................7‐1

Cleaners/SolventstoNOTUse.......................................................................7‐2

CleaningtheGlass ...........................................................................................7‐2

MSRCleaningProcedures.....................................................................................7‐3

1

Chapter 1: Overview

Introduction

TheNCR5943isa12‐inchTFTLiquidCrystalDisplay(XGA,1024x768).Thedisplay

ispoweredthroughtheterminalvia+12VUSBPlusPower.

Itisavailableintwocolorschemes:

 Beige(G11)

 CharcoalGray(CG1)

Model Numbers

Major Model Description

5943‐1000 12”ledDisplay,NoMSR,NoMount(G11)

5943‐1100 12”ledDisplay,NoMSR,NoMount(CG1)

Compatibility

The5943LCDDisplayisdesignedasanoptionalinput/outputdeviceforthe

followinghostterminals:

 NCRRealPOS80(7458)RetailTerminal

 NCRRealPOS80c(7456and7457)RetailTerminal

 NCRRealPOS80

XRT(7459)RetailTerminal

 RealPOS70(7402)RetailTerminal

 NCRRealPOS70

XRT(7403)RetailTerminal

 NCRRealPOS30(7446)RetailTerminal

Supported Resolutions

 VGA(640480)

 SVGA(800600)

 XGA(1024768)

1-2 Chapter 1: Overview

Standard Features

The5943consistsofaplastichousing,sheetmetalinterior,a12’LCD,acontroller

board,apoweredUSBcable(1M/4M),anaudiocable(0.9M/4.6M),avideocable

(0.9M/4.6M),anoptionalMagneticStripeReader(MSR),astandardpowerbrick,a

manualandashippingbox.Ithasthefollowingfeatures:

 LCDpanel

 DisplaySize:12.

1”

 LCDTechnology:TFT,PixelConfiguration:RGBWRectangle

 LCDBacklitTechnology:LED‐Backlit

 NativeFormat:1024x768,262,144colors:(RGB6bits)colordepthorgreater

 DisplayMode:Normallywhite

 ViewingDirection:12o’clock

 370cd/m

2

(typ),300cd/m

2

(min)luminancetouser

 50Khourminimumbacklight½lifeatratedluminance

 VESA&IndustryStandards

 SupportfullscreenscalingofVESA&Industrystandardvideomodes/

refreshratesthru1024x768@75Hz

 SupportVESA75mmmountstandards(donotrecessmountplate)

 SupportcurrentVESAEDID/DDCstandards

 Suppo

rtVESApowermanagementstandards

 Retailhardeneddisplay

 IntegratedenclosurecontaininganoptionalMSRmountpoints

 Rigidmountingattachments

 Latching/strainrelievedcablesusedwherepossible

 Spillproofandsealed

 LCDoverlayforprotectionfromscratchanddamage(optional)

 Dualvideoinputs,sta

ndardanalog(DB15)videointerfaceandDVIinterface

 LCDLEDBacklightiscontrollableusingsoftDDC/CIUTILILTYatfullorreduced

brightness(nophysicalDDC/CIUTILILTYbuttons)

 Flexiblecablelengthoptions(compatibilitywithNCR1m&4mexternalcables)

 Clean(hidden)cablemanagement

 ISO3‐Track/JIS2‐TrackMSR(Optional)

Chapter 1: Overview 1-3

Optional Mounts

Table Top Mount

The594312”TouchLCDdisplaycanbemountedontheStandardRemoteTableTop

Mount(5964‐K030/K031).

21151b



Integrated Mount

The5943LCDdisplaycanbemountedontheStandardIntegrationTrayDisplay

Mount(5964‐K022/K023),whichisusedinthevariousterminalintegrationtray

mounts.

21203a



1-4 Chapter 1: Overview

Display Controls

Power Indicator

TheLEDisgreenwhileinthenormalONstateandredwhileinthePowerSave

mode.

Power LED Indicator



2

Chapter 2: Site Preparation

Physical Environment

Operating Range

Condition Range

Temperature 5°to45°C

RelativeHumidity 10%to90%(Non‐condensing)

Storage Range

Condition Range

Temperature‐10°to50°C

RelativeHumidity 10%to90%

Transit Range

Condition Range

Temperature‐40°to60°C(One‐weekmax.)

RelativeHumidity 5%to95%

Electrical Environment

Powerissuppliedtothedisplayeitherfromanexternalpowersupplyorthrougha

PoweredUSBinterface.Ineithercase,thenominalinputvoltageshallbe+12volts

andconformtothefollowing:

Parameter Minimum Typical Maximum

Input

Voltage

+10.8V +12.0V +13.2V

Power Consumption

Parameter Typical Standby

InputPower +16.3W +1.1W

Weight

2.1kg(4.8lbs.)

2-2 Chapter 2: Site Preparation

Dimensions

LCD Display

292 mm

(11.5 in.)

329 mm

(12.9 in.)

58 mm

(2.3 in.)

248 mm

(9.8 in.)



Chapter 2: Site Preparation 2-3

LCD Display on the Standard Table-Top Mount

229 mm

(9.0 in.)

280 mm

(11.0 in.)

292 mm

(11.5 in.)

254 mm

(10.0 in.)



3

Chapter 3: Hardware Installation

Introduction

Caution: Thisdeviceshouldonlybepoweredbyapowersupplysourcewhich

meetsSafetyExtraLowVoltage(SELV)andLPS(LimitedPowerSource)

requirementsperUL1950,IEC950,andEN60950.Thepowersourcemustbecertified

bytheappropriatesafetyagencyforthecountryofinstallation.

Caution: Useagroundingstrapwheninstallingthisfeature.

3-2 Chapter 3: Hardware Installation

Connector Panel Access

The5943peripheralcableconnectorsarelocatedonthebottomoftheassembly.

VGA

DVI

USB +Power

Audio

(Connector Only, Not Used)



Mounting Options

The5943hasaVESAstandard75mmmountingpatternonthebackoftheenclosure.

Theunitisshippedwithmountingscrewsinstalled.

Chapter 3: Hardware Installation 3-3

Connecting to a POS

Thefollowingillustrationsshowthecableconnectionsforthe5943andahost

terminal.Therearetwocablesrequired.

 DVIorVGAcableforvideo

 PoweredUniversalSerialBus(USB)forpower

Note: OptionalPowerBrickisavailablewhenUSBpowerisnotavailableonthe

hostterminal.

DVI Connections (Video)

ConnecttheVGACabletotheVGAconnectorsonboththe5943LCDandhost

terminal.

30305

DVI

497-0446721 - 1.0 m

(1432-C191-0010)

497-0446722 - 4.0 m

(1432-C191-0040)



3-4 Chapter 3: Hardware Installation

VGA Connections (Video)

ConnecttheVGACabletotheVGAconnectorsonboththe5943LCDandhost

terminal.

30306

VGA

497-0435044 - 1m

(1416-C972-0009)

497-0435045 - 4m

(1416-C972-0040)



Chapter 3: Hardware Installation 3-5

Powered USB Cable Connections (Power)

ConnectthePoweredUSBCabletothe5943LCDandtooneofthe12VPoweredUSB

connectorsonthehostterminal.

3030

7

USB/Power

497-0476857 - 1 m

(1432-C432-0010)

497-0445077 - 4 m

(1432-C156-0040)

12V USB



3-6 Chapter 3: Hardware Installation

Power Brick Connections (Power)

1. ConnecttheUSBPowerCabletothe5943Powerconnector.

2. ConnectthePowerBrickDCCabletotheUSBPowerCable.

3. ConnecttheACPowerCordtothePowerBrickandanACoutlet.

30308

a

Power

497-0475509 - 4.0 m

(1432-C426-0038)

Power Brick

497-0471714

(5967-K100)

AC Power Cord

(Country Specific)

A

C



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NCR RealPOS 5943 User manual

NCR RealPOS 5943 User manual

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