Genius TwinTouch LuxeMate Pro User manual

Brand: Genius

Model: TwinTouch LuxeMate Pro

Type: User manual

SER V IC E GU ID E VERSION 1 .0

SERVICE GUIDE

KYE SYSTEMS CORP.

MULTIMEDIA KEYBOARD

page 1 / Total 11 pages

SERVICE GUIDE VERSIO N 1.0

Table of Contents

Getting Started………………………………………………………………….……. 2

How to Use the Service Guide………………………………………… 3

Conventions Used in this Guide………………………………………. 4

Necessary Tools ..……………………………………………………… 4

Safety Precautions……………………………………………………… 4

Chapter 1. How to Handle Defective Returns…………………………………….. 5

1.1 Overview ……………………………………………………………. 5

1.2 Problems……………………………………………………………. 6

Chapter 2. How to Check the Keyboard………………………………………….. 8

2.1 How to check the Assembly of Keyboard……………………..…. 8

2.2 How to Test the Keyboard…………………………………………. 8

2.3 How to Take Apart your keyboard………………………………..... 8

C hapter 3. Important Notes

3.1 Packing r equirement for sending the PCB assembly by post…… 9

3.2 Short of spare parts while repairing a keyboard…………………... 9

Appendix : Part List............................................................................................................................10

page 2 / Total 11 pages

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SERVICE GUIDE VERSIO N 1.0

Getting Star ted

How to Use the Service Guide

This Service Guide provides instructions and illustrations of servicing keyboard

related to KYE TTLM PRO multimediaS Keyboard. In this section, a basic preparation

for servicing the keyboard w ill be instructed , and therefore please read this section

carefully , before you star t servicing the keyboards.

Divided into 6 sections, this Service Guide describes an in-depth explanation of

servicing keyboard step by step. Each topi c may be related with each other; hence

you are highly recommended to read this guide from cover to cover first. After that,

you may go directly to the specific topic that most interests you or meets your

immediate needs.

Chapter 1: How to Handle Defective Returns

Gives a brief working flow for handling defectives returns by which you may

distinguish the causes of the defective returns with the help of these working

flows.

C hapter 2: How to Check the Keyboard

Gives complete hardware and Software on how to uninstall and install

the keyboard.

C hapter 3: Important Notes

Gives inform ation on how to have your keyboard well packed and what to

do when being short of spar e parts.

Appendices : Provides part lists

page 3 / Total 11 pages

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SER V ICE GU ID E VERSIO N 1.0

Convention Used in this Guide

Pay Specific Attention : Instructions that are important to remember

and may mistakes.

Caution : Information that, if not followed, may result in damage to the

pr oduct.

Necessary Tools

Desktop or Notebook

CD driver

Screwdriver ( Cross type )

Safety Precautions

The follow ing precautions should be observed in handling the keyboard described in

this guide :

Place the keyboard on a flat, level and stable surface.

Do not place the k eyboard environments subject to mist, smoke,

vibration, excessive dust, salty or greasy air , or other corrosive gases

and fumes.

Do not drop or jolt the keyboard.

Do not bump or knock the document glass as it is fragile and could

break.

Do not perform any maintenance with wet hands.

Prevent foreign substances, such as w ater, other liquids or chemicals,

from entering the keyboard while performing maintenance procedures

on the keyboard.

page 4 / Total 11 pages

- 5 -

SERVICE GU IDE VERSION 1.0

Chapter 1. How to Handle Defective Returns

1.1 Overview

Functioning NG

Functioning OK

Verifying problem &

Proceeding necessary tests

Analyzing possible

Mal f unction causes

Deciding & proceeding

the rectification methods

Replacing necessary

defective parts

Proceeding tests to verify

if the keyboard is functioning

normally

Return the keyboards w ith

proper repackaging to

customers

Receiving Defective

Keyboards

from Custom ers

page 5 / Total 11 pages

SER VIC E GU ID E VERSION 1.0

1.2 Problem

Problem Descriptions

1.2.1 Keystuck, wrong key-top arrangement.

Solution 1 : Re-fix link

Solution 2 : Change Key-Top

Solution 3 : Change Rubber dome

1.2.2 Standard key w/no good return force

Solution 1: Change Rubber dome

1.2.3 Hot-key w/no good return force

Solution 1 : Change Rubber Sheet

1.2.4 No Power

Solution 1 : Re-solder the Cable w ire

With the PCB

Solution 2 : Change PCBA

page 6 / Total 11 pages

SER VIC E GU ID E

1.2.5 Key no function

Solution 1 : Change Module

Solution 2 : C

hange P

1.2.

6 Recevier no function

Solution 1 : C

hange Recevier

VERSION 1.0

1.2.

Mouse no function

Cable or PCB-A

Solution 2 :

Solder contacts of the

Solution 2 : C

ange Mouse down PCBA

ange Mouse up PCBA

Solution 1 : C

Recevier Cable or PCB-A

Recevier PCBA

1.2.

mouse down PCBA

Mouse up PCBA

touched up PCB-A

page 7 / Total 11 pages

SERVICE GUIDE

VERSION 1 0.

1.2.

Can not recharge

Mouse PCBA

Solution : Change receiver PCBA

Solution 4 : Ch

ange Mouse PCBA

Solution3: Solder contacts of the

touched up PCB-A

or charger PCBA

charger PCBA

receiver PCBA

page 8 / Total 11 pages

SER VIC E GU ID E VERSIO

N 1

C hapter 2: How to Check the Keyboard

2.1 How to check the Assembly of Keyboard

2.1.1 C heck all the accessories of the keyboard packing

Check the Keyboard

Dim

ension

Check

CD driver

C heck the Keyboard Recognizance

2.1.2 How to test the Keyboard

Step 1. To take your computer.

Step 2. Take the Recevier to connect the computer.

Step 3. Turn on your computer.

Step 4. Put on the CD driver to setup your software.

Step 5. To try the Keyboard

2.1.3 How to tak e a part your Keyboard

Step 1. Take the screwdriver .

Step 2. Turn on the case.

Step 3. Check the cable line have to broken.

Step 4. Check the PCBA

Check Recevier and Mouse

page 9 / Total 11 pages

SER V ICE GU ID E VERSION 1.0

Chapter 3. Important Notes

3.1 Packing requirement for Sending the PC B assembly by post

A keyboard mainly includes the following items : Keyboard, CD driver , Recevier,Mouse,

and PCBA . PCBA assembly is a kind of sophisticated electronic circuit board.

Therefore, well packing will be required when sending them by post.

Some sophisticated IC components are mounted on the PCB assembly,

hence it is necessary to pack each PC B assembly with a separate static

protecting bag, in order to avoid static electricity .

Reliable external packing is also v ery important w hen sending the PCB

assembly by post, in that it would avoid unnecessarily lost or damage.

3.2 Short of spare parts while repairing a Keyboard

If you are short of spare parts when you have some keyboards waiting to be

repaired, it would be recommended to take the necessary parts from one

keyboard, so that you may have the as many as keyboards be repaired and

sent back to your customer, and left only one or few keyboards waiting for

spare parts sending from

KYE.

page 10 / Total 11 pages

VERSION 1.0

KC1271030001 Antenna

KPA952832301 Welded Module

KD1100000036 CD Driver

OST1200333N1 TP single teeth screws 2.0*

OSTF260703N1 TP screws 2.6*7.0

KF29A6981601 Plastic wheel

KJ09A6932311 Rubber wheel

KJ04A6900012 Right hotkey rubber

KJ04A6900013 Diamond key rubber

KF06A69A3703 Little decorating loop

KJ04A6900011 Left hotkey rubber

KF08A6992003 Diamond key

KF06A69A3702 Big decorating loop

KF08A69A3701 Left hotkey

KF08A6992002 Right hotkey

KH12A954B001 SPRING(+)

KH13A954B001 SPRING(-)

KPA95A570001 Silkscreened top case

KQ7A95A42001 Silkscreened bottom case

K4A950000001 TXM K/B PCB-A

KJ0212700011 Rubber dome

SERVICE GUIDE

Appendices:Provides Part List

Items Description

20000060100 Mouse up PCBA

20000061100 Mouse down PCBA

20000640101 Receiver the PCBA

20000043100 Charger PCBA

page 11 / Total 11 pages

Genius TwinTouch LuxeMate Pro User manual

Genius TwinTouch LuxeMate Pro User manual

Genius TwinTouch LuxeMate Pro User manual

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