Tyco INTEVO Advanced Quick Setup Manual

Access Control and Video Software Management

INTEVO Compact LTE (Model INTEVO-LTE-2TB)

Not available for sale in North America

INTEVO Compact (Model INTEVO-CMP-2TB)

INTEVO Advanced (Model INTEVO-ADV-4TB)

Quick Setup Guide

LTE, Compact and Advanced Models

DN2055-1807 v2.0

KANTECH

2

Contents

Copyright 3

Notice of use 3

Warranty 3

Important 3

Safety instructions 3

Technical support 5

Technical specifications 7

Quick setup guide 8

What is in the box? 8

Installation 8

Desktop installation 8

Wall Mount Installation 8

Rack Mount Installation (not included) 8

Connections 9

First start configuration 13

Usernames and passwords 13

Steps to follow for local access 13

Steps to follow for remote access: 14

How to activate IP camera channels on INTEVO using Illustra IP cameras 14

How to activate IP camera channels on INTEVO using an INTEVO-IPCAM01 license 15

Auto update 16

Copyright

Under copyright laws, the contents of this manual may not be copied, photocopied,

reproduced, translated or reduced to any electronic medium or machine-readable form, in

Notice of use

Read this manual carefully before use. All requirements should be followed before using

this product.

l We reserve the right to change the product and manuals without prior notice.

l Keep this document for future reference.

l The product is for indoor use only.

l Keep the product and other accessories in a dry environment.

l We are not responsible for any damage caused by inappropriate use.

l The Installer shall instruct the USER regarding ALL THE SAFETY INSTRUCTIONS

that shall be observed during the use of the equipment.

Warranty

l The Advanced and Compact models offers a warranty period of 3 years starting

the date of installation.

l The Compact LTE model offers a warranty period of 12 months starting the date of

installation.

Important

l This INTEVO device shall be used and installed within an environment that

provides the pollution degree max. 2 and overvoltages category II NON

HAZARDOUS LOCATIONS, indoor only. The equipment is FIXED or DESKTOP and

CORD CONNECTED and is recommended to be installed by service persons only.

l There is no ON/OFF SWITCH for the power supply. The AC power supply coupler

serves as a means of disconnection from the supply mains.

Safety instructions

l Select a place that is free from vibration and shock.

l Do not locate this product where persons can walk on the cables.

l Do not connect the product to electrical outlets on the same circuit as large

appliances.

3

4

l Do not select a place that exposes the product to direct sunlight, excessive heat,

moisture, vapors, chemicals or dust.

l Do not install this equipment near water. For example, bathtub, wash bowl,

kitchen/laundry sink, wet basement, or near a swimming pool.

l Do not install this equipment and its accessories in areas where there is a risk of

explosion.

l Do not connect this product to electrical outlets controlled by switches or

automatic timers.

l AVOID sources of radio interference.

l AVOID setting up the equipment near heaters, air conditioners, ventilators, and/or

refrigerators.

l Ensure that cables are positioned so that accidents can not occur. Connected

cables must not be subject to excessive mechanical strain.

l Use the included AC power supply and cord only.

Technical support

For technical assistance with this and other Kantech products, contact Technical

Support, Monday to Friday. See the following table for the Technical Support

phone numbers.

USA and Canada

GMT -

05:00

North America Toll Free +1 888 222 1560

Direct +1 450 444 2030

08:00 to 20:00

access-support

@jci.com

Latin America

GMT -

03:00

Argentina, Buenos Aires Direct +54 11 5199 3104

Brazil, Sao Paolo Direct +55 11 3181 7377

08:00 to 20:00

access-support

@jci.com

Chile, Santiago Direct +56 2 3210 9662

Colombia, Bogota Direct +57 1 344 1422

Colombia, Cali Direct +57 2 891 2476

Colombia, Medellin Direct +57 4 204 0519

Costa Rica, National Direct +506 4 000 1655

Dominican Republic, Santo

Domingo

Direct +1 829 235 3047

El Salvador, San Salvador Direct +503 2 136 8703

Guatemala, Guatemala City Direct +502 2 268 1206

Mexico, Mexico City Direct +52 55 8526 1801

Panama, Panama City Direct +507 836 6265

Peru, Lima Direct +51 1 642 9707

Venezuela, Caracas Direct +58 212 720 2340

Asia

GMT +

08:00

Toll free +800 CALL TYCO 09:00 to 17:00

+800 2255 8926

access-support

5

6

@jci.com

Direct +86 21 6023 0650

China Direct +400 671 1528

India Direct +1 800 1082 008

Australia Direct +02 9684 3980

EMEA

GMT +

01:00

Toll free +800 CALL TYCO

+800 2255 8926

Direct +31 475 352 722

United Kingdom Direct +44 330 777 1300

Israel Direct +972 772 201 350

08:00 TO 18:00

access-support

@jci.com

Spain Direct +900 99 31 61

France Direct +0800 90 79 72

Germany Direct +0800 1806 757

Italy Direct +39 0230 510 112

Belgium Direct +0800 76 452

Ireland Direct +180 094 3570

Bahrain Direct +800 04127

Nordic countries Direct +45 4494 9001

Denmark Direct +45 4494 9001

Greece Direct +00800 3122 9453

Russia Direct +81 0800 2052 1031

Turkey Direct +00800 31923007

United Arab Emirates Direct +800 03107123

South Africa Direct +27 21100 3882

Technical specifications

l Operating Temperatures: 0°C to 40°C (32°F to 104°F) for indoor use only.

l Humidity Level: 93% max. (relative humidity non-condensing).

l Cabinet Dimensions (Height-Width-Depth):

-

Advanced: 7cm (2.75 in) x 24 cm (9.45 in) x 19 cm (7.48 in).

-

Compact and Compact LTE: 6 cm (2.36 in) x 21cm (8.27 in)

x 19 cm (7.48 in).

PoE power ratings Input

Output

Advanced

Max. 30W for each port, but with a system total

maximum of 120W.

100-240 Vac, 50-

60 Hz, 2.5A

24 Vdc, 6.66

A, LPS

Compact

Max. 30W for each port with a system total

maximum of 60W.

100-240 Vac, 50-

60 Hz, 2.5A

19 Vdc, 6.31

A, LPS

Compact

LTE

Max. 30W for each port with a system total

maximum of 60W.

100-240 Vac, 50-

60 Hz, 2.5A

12 Vdc, 3.33

A, LPS

WARNING: This product contains a lithium battery, which can be replaced

only by an authorized service person.

CAUTION: There is a risk of explosion if the battery is replaced by an

incorrect type. Dispose of used batteries according to the applicable local

legislation and instructions.

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8

Quick setup guide

What is in the box?

l

INTEVO Integrated Security Platform

Power cords

Quick Setup Guide

2 wall mount brackets

Screws, 6 for Advanced; 4 for Compact and LTE

USB Key including: documentation, Detection Tool, EntraPass, and IP video

software

4 plastic footings

Installation

Desktop installation

Avoid storing anything near the device that could block air flow.

Wall Mount Installation

1. Fix the brackets on each side of the housing with the supplied screws.

2. Fix to the wall the INTEVO housing with the brackets provided using 4 screws (not

included). It is best practice to use stainless steel Phillips tapping screws M4.2 x

32mm (#8 x 1.25 in) (Spaenaur ST- 631P or equivalent). For drywall mounting use

four 4 plastic anchors (Spaenaur EX-S5 or equivalent; not included).

Rack Mount Installation (not included)

Precautions

l Elevated Operating Ambient - If you install the device in a closed or multi-unit rack

assembly, the operating ambient temperature of the rack assembly may be

greater than the room temperature. Give consideration to installing the

equipment in an environment compatible with the maximum ambient

temperature (Tma) specified by the manufacturer.

l Reduced Air Flow - Installation of the equipment in a rack must be such that the

amount of air flow required for safe operation of the equipment is not

compromised.

l Mechanical Loading - If you are mounting the equipment in the rack, it must be

such that an hazardous condition is not achieved due to uneven mechanical

loading.

l Circuit Overloading - You must give consideration to the connection of the

equipment to the supply circuit and the effect that overloading of the circuits

might have on overcurrent protection and supply wiring. Appropriate consideration

of equipment nameplate ratings must be used when addressing this concern.

l Reliable Earthing - Reliable earthing of rack-mounted equipment must be

maintained. Particular attention must be given to supply connections other than

direct connections to the branch circuit. For example, use of power strips.

Note: The maximum install height for the wall mounting installation is 2m.

Connections

Proceed with the following connections:

1. Connect your network cable to ETH1/ETH2.

2. For the Compact, connect your camera network cable to PoE ports 3-6. For the

Advanced, connect your camera network cable to PoE ports 3-6 for cameras and

PoE ports 7-10 for cameras and controllers.

3. Connect a keyboard and a mouse to a USB port, on the back of the device, for local

access.

Note: You can use INTEVO without a monitor or mouse with remote access.

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10

Advanced

Number Port

1 Power

2 Display port

3 PoE 3-6 cameras

4 PoE 7-10 cameras and controllers

5 Ethernet 2

6 Ethernet 1

7 USB 3.0

8 Audio ports

9 HDMI

10 Serial

11 Power button

1

5

3 6

8

10

2

7

9

11

4

Advanced back panel

Compact

Number Port

1 Power

2 Power button

3 Audio ports

4 USB 3.0

5 USB

6 PoE 3-6 cameras and controllers

7 Ethernet 2

8 Ethernet 1

9 HDMI

10 VGA

5

7 8

10

31

2 4 6

9

Compact back panel

11

12

Compact LTE

Number Port

1 Power

2 Power button

3 Audio ports

4 USB 3.0

5 USB

6 Ethernet

7 HDMI

8 VGA

2 7

6

4

3

1

5

8

Compact LTE back panel

First start configuration

Usernames and passwords

1. To log on to the INTEVO unit, enter the following credentials:

Administrator

Username: admin Password: admin

Operator

Username: operator Password: (leave blank)

2. To log on to the EntraPass software, enter the following credentials:

Installer

Username: kantech Password: kantech

Administrator

Username: kantech1 Password: kantech

Guard

Username: kantech2 Password: kantech

Web Access

Username: intevo1 Password: intevo1

3. To log on to the IP Video software Exacqvision, enter the following credentials:

Administrator

Username: admin Password: admin256

WARNING: For your security protection, it is best practice that you change ALL

DEFAULT manufacturer passwords upon installation.

Steps to follow for local access

1. To power on the INTEVO, connect the AC power cable.

2. Follow the steps in the First Boot Wizard.

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14

Steps to follow for remote access:

1. To power on the INTEVO, connect the AC power cable.

2. Insert the included USB key in the remote PC.

3. Locate the IntevoConfigTool.exe file on the USB key and launch the application.

4. To assign a new IP address, right-click on a MAC address and select assign IP

address.

5. Click the Launch Configuration Web Page button located on the upper right side of

the display.

6. Enter admin as an ID and password.

7. Follow the steps in the Language Wizard.

8. Launch the Remote Desktop Access application with the address entered in step 4.

Note: Refer to the User Manual for further information.

How to activate IP camera channels on INTEVO using Illustra IP cameras

1. Install and log on to your INTEVO unit.

2. Log on to the Exacq software.

3. Go to Configurations/Exacq server/System setup.

4. Take note of the MAC address of your INTEVO unit.

5. Go to the Kantech web registration page:

http://www.kantech.com/Support/KantechRegistration.aspx

Note: Log on to the Kantech website in order to have access to the registration page. For

valid log on details for the Kantech website, go to

http://www.kantech.com/Register/Register.aspx and fill out the registration form.

6. Click INTEVO Camera registration

7. Enter your email address. A copy of the license key is sent to this address when

the process is completed.

8. Click would you like to register an Illustra IP camera?

9. Enter the following information:

• Camera MAC Address. See Illustra user manual for info.

• INTEVO MAC address. See step 4.

10. Click REGISTER.

11. To activate multiple camera channels, click Click here to create an additional key

and enter the other the additional information.

12. Take the KEY information and go to: Configurations/HDVR

server/System Setup in the Exacq software.

13. Enter the KEY information in the LICENSE field and click APPLY.

14. Your INTEVO camera channels are activated and ready to use.

How to activate IP camera channels on INTEVO using an INTEVO-IPCAM01

license

1. Install and log on to your INTEVO unit.

2. Log on to the IP Video Exacq software.

3. Go to Configurations/Exacq server/System setup.

4. Take note of the MAC address of your INTEVO unit.

5. To go to the Kantech web registration page, click the following link:

http://www.kantech.com/Support/KantechRegistration.aspx

Note:Log on to the Kantech website in order to have access to the registration page. For

valid log on details for the Kantech website, go to

http://www.kantech.com/Register/Register.aspx and fill out the registration form.

6. Click on INTEVO Camera registration

7. Enter your email address. A copy of the license key is sent to this address when

the process is completed.

8. Enter the following information:

• INTEVO-IPCAM01 serial number

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16

• INTEVO MAC address. See step 4.

9. Click REGISTER.

10. To activate multiple camera channels, click Click here to create an additional key

and enter the other the additional information.

11. Take the KEY information and go to: Configurations/Exacq

server/System Setup in the Exacq software.

12. Enter the KEY information in the LICENSE field and click APPLY.

13. Your INTEVO camera channels are now activated and ready to use.

Note: To register the INTEVO IP channel open the web browser on the INTEVO or by any

other computer with a connection to the internet. If these options are not available,

contact Kantech Technical Support for assistance.

Auto update

After the setup wizard is complete, the auto-update feature for the INTEVO detects any

new version of EntraPass from the Internet once it is configured for the first time. The

INTEVO verifies the latest version for up to 5 days from the day of configuration and

advises the user using the Windows 10 notification center that a new version of EntraPass

is available. An internet connection is required for auto download.

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10

Avancé

Numéro Port

1 Alimentation

2

Display Port

3 Ports caméras PoE 3 à 6

4

Ports caméras et

contrôleurs PoE 7 à 10

5 Ethernet2

6 Ethernet1

7 USB3.0

8 Ports audio

9 HDMI

10 Série

11 Bouton Marche/Arrêt

1

5

3 6

8

10

2

7

9

11

4

Panneau arrière avancé

Compact

Numéro Port

1 Alimentation

2 Bouton Marche/Arrêt

3 Ports audio

4 USB3.0

5 USB

6 Ports caméras et contrôleurs PoE 3 à 6

7 Ethernet2

8 Ethernet1

9 HDMI

10 VGA

5

7 8

10

31

2 4 6

9

Panneau arrière compact

11

12

Compact LTE

Numéro Port

1 Alimentation

2 Bouton Marche/Arrêt

3 Ports audio

4 USB3.0

5 USB

6 Ethernet

7 HDMI

8 VGA

2 7

6

4

3

1

5

8

Panneau arrière compact LTE

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