Hikvision DS-KV9503-WBE1 User manual

Video Intercom Villa Door Staon

User Manual

Legal Informaon

About this Manual

The Manual includes instrucons for using and managing the Product. Pictures, charts, images and

all other informaon hereinaer are for descripon and explanaon only. The informaon

contained in the Manual is subject to change, without noce, due to rmware updates or other

reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://

www.hikvision.com/ ).

Please use this Manual with the guidance and assistance of professionals trained in supporng the

Product.

Trademarks

and other Hikvision's trademarks and logos are the properes of

Hikvision in various jurisdicons.

Other trademarks and logos menoned are the properes of their respecve owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT

DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH

ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR

PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION

BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,

INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS

INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,

WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,

OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY

RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,

PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS

INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY

TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE

SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.

ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT

INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF

PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.

YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE

Video Intercom Villa Door Staon User Manual

i

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED

TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN

RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER

PREVAILS.

Video Intercom Villa Door Staon User Manual

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Symbol Convenons

The symbols that may be found in this document are dened as follows.

Symbol Descripon

Danger

Indicates a hazardous situaon which, if not avoided, will or could

result in death or serious injury.

Cauon

Indicates a potenally hazardous situaon which, if not avoided, could

result in equipment damage, data loss, performance degradaon, or

unexpected results.

Note Provides addional informaon to emphasize or supplement

important points of the main text.

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iii

Safety Instrucon

Warning

●All the electronic operaon should be strictly compliance with the electrical safety regulaons,

re prevenon regulaons and other related regulaons in your local region.

●Please use the power adapter, which is provided by normal company. The power consumpon

cannot be less than the required value.

●Do not connect several devices to one power adapter as adapter overload may cause over-heat

or re hazard.

●Please make sure that the power has been disconnected before you wire, install or dismantle the

device.

●When the product is installed on wall or ceiling, the device shall be rmly xed.

●If smoke, odors or noise rise from the device, turn o the power at once and unplug the power

cable, and then please contact the service center.

●If the product does not work properly, please contact your dealer or the nearest service center.

Never aempt to disassemble the device yourself. (We shall not assume any responsibility for

problems caused by unauthorized repair or maintenance.)

Cauon

●Do not drop the device or subject it to physical shock, and do not expose it to high

electromagnesm radiaon. Avoid the equipment installaon on vibraons surface or places

subject to shock (ignorance can cause equipment damage).

●Do not place the device in extremely hot (refer to the specicaon of the device for the detailed

operang temperature), cold, dusty or damp locaons, and do not expose it to high

electromagnec radiaon.

●The device cover for indoor use shall be kept from rain and moisture.

●Exposing the equipment to direct sun light, low venlaon or heat source such as heater or

radiator is forbidden (ignorance can cause re danger).

●Do not aim the device at the sun or extra bright places. A blooming or smear may occur

otherwise (which is not a malfuncon however), and aecng the endurance of sensor at the

same me.

●Please use the provided glove when open up the device cover, avoid direct contact with the

device cover, because the acidic sweat of the ngers may erode the surface coang of the device

cover.

●Please use a so and dry cloth when clean inside and outside surfaces of the device cover, do

not use alkaline detergents.

●Please keep all wrappers aer unpack them for future use. In case of any failure occurred, you

need to return the device to the factory with the original wrapper. Transportaon without the

original wrapper may result in damage on the device and lead to addional costs.

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iv

●Improper use or replacement of the baery may result in hazard of explosion. Replace with the

same or equivalent type only. Dispose of used baeries according to the instrucons provided by

the baery manufacturer.

●Input voltage should meet both the SELV and the Limited Power Source according to 60950-1

standard.

●The power supply must conform to LPS. The recommended adaptor models and manufacturers

are shown as below. Use the aached adapter, and do not change the adaptor randomly.

Model Manufacturer Standard

ADS-24S-12 1224GPCN SHENZHEN HONOR ELECTRONIC

CO.,LTD

CEE

G0549-240-050 SHENZHEN GOSPELL DIGITAL

TECHNOLOGY CO.,LTD

CEE

TS-A018-120015Ec SHENZHEN TRANSIN TECHNOLOGIES

CO., LTD

CEE

Video Intercom Villa Door Staon User Manual

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Regulatory Informaon

FCC Informaon

Please take aenon that changes or modicaon not expressly approved by the party responsible

for compliance could void the user's authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protecon against harmful interference in a residenal installaon. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used in accordance

with the instrucons, may cause harmful interference to radio communicaons. However, there is

no guarantee that interference will not occur in a parcular installaon. If this equipment does

cause harmful interference to radio or television recepon, which can be determined by turning

the equipment o and on, the user is encouraged to try to correct the interference by one or more

of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separaon between the equipment and receiver.

—Connect the equipment into an outlet on a circuit dierent from that to which the receiver is

connected.

—Consult the dealer or an experienced radio/TV technician for help

FCC Condions

This device complies with part 15 of the FCC Rules. Operaon is subject to the following two

condions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause

undesired operaon.

Video Intercom Villa Door Staon User Manual

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EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE"

and comply therefore with the applicable harmonized European standards listed

under the EMC Direcve 2014/30/EU, the RoHS Direcve 2011/65/EU

2012/19/EU (WEEE direcve): Products marked with this symbol cannot be disposed

of as unsorted municipal waste in the European Union. For proper recycling, return

this product to your local supplier upon the purchase of equivalent new equipment,

or dispose of it at designated collecon points. For more informaon see:

www.recyclethis.info

2006/66/EC (baery direcve): This product contains a baery that cannot be

disposed of as unsorted municipal waste in the European Union. See the product

documentaon for specic baery informaon. The baery is marked with this

symbol, which may include leering to indicate cadmium (Cd), lead (Pb), or mercury

(Hg). For proper recycling, return the baery to your supplier or to a designated

collecon point. For more informaon see:www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

This device complies with Industry Canada licence-exempt RSS standard(s). Operaon is subject to

the following two condions:

1. this device may not cause interference, and

2. this device must accept any interference, including interference that may cause undesired

operaon of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils

radioexempts de licence. L'exploitaon est autorisée aux deux condions suivantes :

1. l'appareil ne doit pas produire de brouillage, et

2. l'ulisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage

est suscepble d'en compromere le fonconnement.

Under Industry Canada regulaons, this radio transmier may only operate using an antenna of a

type and maximum (or lesser) gain approved for the transmier by Industry Canada. To reduce

potenal radio interference to other users, the antenna type and its gain should be so chosen that

the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful

communicaon.

Conformément à la réglementaon d'Industrie Canada, le présent émeeur radio peut fonconner

avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émeeur par

Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intenon des

autres ulisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope

Video Intercom Villa Door Staon User Manual

vii

rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une

communicaon sasfaisante.

This equipment should be installed and operated with a minimum distance 20cm between the

radiator and your body.

Cet équipement doit être installé et ulisé à une distance minimale de 20 cm entre le radiateur et

votre corps.

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viii

Contents

Chapter 1 Appearance ................................................................................................................ 1

Chapter 2 Terminal and Wiring Descripon ................................................................................. 3

2.1 Terminal Descripon .............................................................................................................. 3

Chapter 3 Installaon ................................................................................................................. 5

3.1 Accessory Introducon .......................................................................................................... 5

3.2 Surface Mounng .................................................................................................................. 6

3.3 Flush Mounng ...................................................................................................................... 8

Chapter 4 Acvaon ................................................................................................................. 10

4.1 Acvate Device Locally ......................................................................................................... 10

4.2 Acvate Device via Web ....................................................................................................... 10

4.3 Acvate Device via Client Soware ...................................................................................... 11

Chapter 5 Local Conguraon ................................................................................................... 12

5.1 Quick Conguraon ............................................................................................................. 12

5.2 Authencaon via Admin .................................................................................................... 18

5.3 Forget Admin Password ....................................................................................................... 20

5.4 User Management ............................................................................................................... 22

5.5 Network Parameters Sengs .............................................................................................. 24

5.5.1 Edit Wired Network Parameters ................................................................................. 24

5.5.2 Connect to Wi-Fi ......................................................................................................... 26

5.5.3 Cloud Service Sengs ................................................................................................. 27

5.5.4 Device Hotspot ............................................................................................................ 28

5.6 Local Sengs ....................................................................................................................... 30

5.7 System Maintenance ............................................................................................................ 31

Chapter 6 Local Operaon ........................................................................................................ 34

6.1 Call from the Device ............................................................................................................. 34

6.1.1 Call Resident ............................................................................................................... 34

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6.1.2 Call Center ................................................................................................................... 37

6.2 Unlock Door ......................................................................................................................... 37

6.2.1 Unlock by Password .................................................................................................... 37

6.2.2 Unlock by Face ............................................................................................................ 37

6.2.3 Unlock by Presenng Card .......................................................................................... 37

6.2.4 Unlock by QR Code ..................................................................................................... 37

Chapter 7 Quick Operaon via Web Browser ............................................................................ 39

7.1 Change Password ................................................................................................................. 39

7.2 Select Language ................................................................................................................... 39

7.3 Time Sengs ........................................................................................................................ 39

7.4 Environment Sengs ........................................................................................................... 40

7.5 Administrator Sengs ......................................................................................................... 40

7.6 No. and System Network ..................................................................................................... 41

Chapter 8 Operaon via Web Browser ...................................................................................... 42

8.1 Login .................................................................................................................................... 42

8.2 Forget Password ................................................................................................................... 42

8.3 Overview .............................................................................................................................. 42

8.4 Person Management ............................................................................................................ 44

8.5 Device Management ............................................................................................................ 46

8.6 Conguraon ....................................................................................................................... 47

8.6.1 Set Local Parameters ................................................................................................... 47

8.6.2 View Device Informaon ............................................................................................. 47

8.6.3 Set Time ...................................................................................................................... 47

8.6.4 Set DST ........................................................................................................................ 48

8.6.5 Change Administrator's Password ............................................................................... 48

8.6.6 Online Users ................................................................................................................ 48

8.6.7 View Device Arming/Disarming Informaon .............................................................. 49

8.6.8 Network Sengs ......................................................................................................... 49

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8.6.9 Set Video and Audio Parameters ................................................................................ 53

8.6.10 Set Image Parameters ............................................................................................... 54

8.6.11 Moon Detecon ...................................................................................................... 55

8.6.12 Event Linkage ............................................................................................................ 56

8.6.13 Access Control Sengs ............................................................................................. 57

8.6.14 Intercom Sengs ...................................................................................................... 60

8.6.15 Set Card Security ....................................................................................................... 63

8.6.16 Set Biometric Parameters ......................................................................................... 63

8.6.17 Set Screen Display ..................................................................................................... 65

8.6.18 Upgrade and Maintenance ....................................................................................... 66

8.6.19 Device Debugging ..................................................................................................... 67

8.6.20 Cercate Management ........................................................................................... 67

Appendix A. Communicaon Matrix and Device Command ...................................................... 69

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xi

Chapter 1 Appearance

Figure 1-1 Device Appearance

Table 1-1 Descripon

No. Descripon

1 IR Light

2 Microphone

3 IR Light

4 Camera

5 Touch Screen

6Buon

7 TF Card Slot

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No. Descripon

8 Debugging Port

9 TAMPER

10 Terminals

11 Network Interface

12 Loudspeaker

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Chapter 2 Terminal and Wiring Descripon

2.1 Terminal Descripon

Figure 2-1 Terminal Descripon

Table 2-1 Descripon of Terminal and Interfaces

Name Interface Descripon

DOOR NC2 Door Lock Relay Output 2 (NC)

COM2 Common Interface

NO2 Door Lock Relay Output 2 (NO)

NC1 Door Lock Relay Output 1 (NO)

COM1 Common Interface

NO1 Door Lock Relay Output 1 (NO)

ALARM IN AI1 Alarm Input 1 (For the access of Door Contact)

AI2 Alarm Input 2 (For the access of Door Contact)

Note

Before accessing to the Door Contact, select

Input as Door Status in I/O Sengs page rst.

AI3 Alarm Input 3 (For the access of Exit Buon)

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Name Interface Descripon

AI4 Alarm Input 4 (For the access of Exit Buon)

Note

Before accessing to the Exit Buon, select

Input as Exit Buon in I/O Sengs page rst.

GND Grounding

RS-485 485+ RS-485 Communicaon Interface

485-

Power Input GND 12 VDC Input

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Chapter 3 Installaon

Note

●Make sure the device in the package is in good condion and all the assembly parts are included.

●Make sure your power supply matches your door staon.

●Make sure all the related equipment is power-o during the installaon.

●Check the product specicaon for the installaon environment.

3.1 Accessory Introducon

Figure 3-1 Installaon Plate

Note

The dimension of plate for door staon is: 160.3 mm × 86 mm.

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3.2 Surface Mounng

Steps

1. Sck the mounng template on the wall. Drill screw holes according to the mounng template.

Remove the template from the wall.

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Figure 3-2 Mounng Template

2. Secure the mounng plate on the gang box with the 4 supplied screws (SC-KA4X25). Remove the

back cover and route the cable through the cable hole, wire the cables and insert the cables in

the gang box.

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3. Align the device with the mounng plate, and secure the device on the mounng plate with 1

supplied screw (SC-M3X8NL-SUS316L-GB78).

Figure 3-3 Surface Mounng

3.3 Flush Mounng

Steps

1. Make sure the gang box is installed on the wall.

2. Secure the mounng plate on the gang box with the four supplied screws (SC-KA4X25).

3. Remove the back cover and route the cable through the cable hole, wire the cables and insert

the cables in the gang box.

4. Align the device with the mounng plate, and secure the device on the mounng plate with 1

supplied screw (SC-M3X8NL-SUS316L-GB78).

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Hikvision DS-KV9503-WBE1 User manual

Hikvision DS-KV9503-WBE1 User manual

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