Hikvision DS-KD9403-E6 User manual

Face Recognion Door Staon with

8-inch Screen

User Manual

Legal Informaon

About this Manual

The Manual includes instrucons for using and managing the Product.

Pictures, charts, images and all other informaon hereinaer are for

descripon and explanaon only. The informaon contained in the Manual

is subject to change, without noce, due to rmware updates or other

reasons. Please nd the latest version of this Manual at the Hikvision

website ( hps://www.hikvision.com/ ).

Please use this Manual with the guidance and assistance of professionals

trained in supporng the Product.

Trademarks

and other Hikvision's trademarks and logos are the

properes of Hikvision in various jurisdicons.

Other trademarks and logos menoned are the properes of their

respecve owners.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL

AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND

FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS".

HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR

FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS

AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR

ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,

INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR

LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT,

TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN

Face Recognion Door Staon with 8-inch Screen User Manual

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CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR

INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY

RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR

OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS

INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION

WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE

LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE

CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE,

FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE

RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF

PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND

OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY

PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION

OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN

THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR

FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE

APPLICABLE LAW, THE LATER PREVAILS.

Data Protecon

During the use of device, personal data will be collected, stored and

processed. To protect data, the development of Hikvision devices

incorporates privacy by design principles. For example, for device with facial

recognion features, biometrics data is stored in your device with

encrypon method; for ngerprint device, only ngerprint template will be

saved, which is impossible to reconstruct a ngerprint image.

As data controller, you are advised to collect, store, process and transfer

data in accordance with the applicable data protecon laws and regulaons,

including without limitaon, conducng security controls to safeguard

personal data, such as, implemenng reasonable administrave and

physical security controls, conduct periodic reviews and assessments of the

eecveness of your security controls.

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Symbol Convenons

The symbols that may be found in this document are dened as follows.

Symbol Descripon

Danger Indicates a hazardous situaon which, if not avoided, will or

could result in death or serious injury.

Cauon Indicates a potenally hazardous situaon which, if not

avoided, could result in equipment damage, data loss,

performance degradaon, or unexpected results.

Note Provides addional informaon to emphasize or

supplement important points of the main text.

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Safety Instrucon

Warning

•All the electronic operaon should be strictly compliance with the electrical

safety regulaons, re prevenon regulaons and other related regulaons in

your local region.

•Please use the power adapter, which is provided by normal company. The power

consumpon cannot be less than the required value.

•Please make sure that the power has been disconnected before you wire, install

or dismantle the device.

•If the product does not work properly, please contact your dealer or the nearest

service center. Never aempt to disassemble the device yourself. (We shall not

assume any responsibility for problems caused by unauthorized repair or

maintenance.)

Cauon

•Do not drop the device or subject it to physical shock, and do not expose it to

high electromagnesm radiaon. Avoid the equipment installaon on vibraons

surface or places subject to shock (ignorance can cause equipment damage).

•Do not place the device in extremely hot (refer to the specicaon of the device

or the detailed operang temperature), cold, dusty or damp locaons.

•The device shall be kept from rain and moisture.

•The device shall be kept from explosives.

•Keep surfaces of the device clean and dry.

•Avoid contact with exposed circuits. Do not touch the exposed contacts and

components when the product is powered on.

Cauon

•Keep the device away from children and out of reach.

•CAUTION: Risk of explosion if the baery is replaced by an incorrect type.

•Improper replacement of the baery with an incorrect type may defeat a

safeguard (for example, in case of some lithium baery types).

•Do not dispose of the baery into re or a hot oven, or mechanically crush or

cut the baery, which may result in an explosion.

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•Do not leave the baery in an extremely high temperature surrounding

environment, which may result in an explosion or leakage of ammable liquid or

gas.

•Do not subject the baery to extremely low air pressure, which may result in an

explosion or the leakage of ammable liquid or gas.

•Used baeries may result in polluon to the environment. Dispose of used

baeries according to the instrucons provided by the baery manufacturer.

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Regulatory Informaon

FCC Informaon

Please take aenon that changes or modicaon not expressly approved

by the party responsible for compliance could void the user's authority to

operate the equipment.

FCC compliance: This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protecon against harmful

interference in a residenal installaon. This equipment generates, uses and

can radiate radio frequency energy and, if not installed and used in

accordance with the instrucons, may cause harmful interference to radio

communicaons. However, there is no guarantee that interference will not

occur in a parcular installaon. If this equipment does cause harmful

interference to radio or television recepon, which can be determined by

turning the equipment o and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

—Reorient or relocate the receiving antenna.

—Increase the separaon between the equipment and receiver.

—Connect the equipment into an outlet on a circuit dierent from that to

which the receiver is connected.

—Consult the dealer or an experienced radio/TV technician for help

This equipment should be installed and operated with a minimum distance

20cm between the radiator and your body.

FCC Condions

This device complies with part 15 of the FCC Rules. Operaon is subject to

the following two condions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference

that may cause undesired operaon.

Face Recognion Door Staon with 8-inch Screen User Manual

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EU Conformity Statement

This product and - if applicable - the supplied accessories too are

marked with "CE" and comply therefore with the applicable

harmonized European standards listed under the EMC Direcve

2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve 2011/

65/EU

2012/19/EU (WEEE direcve): Products marked with this symbol

cannot be disposed of as unsorted municipal waste in the

European Union. For proper recycling, return this product to your

local supplier upon the purchase of equivalent new equipment, or

dispose of it at designated collecon points. For more informaon

see: www.recyclethis.info

2006/66/EC (baery direcve): This product contains a baery

that cannot be disposed of as unsorted municipal waste in the

European Union. See the product documentaon for specic

baery informaon. The baery is marked with this symbol,

which may include leering to indicate cadmium (Cd), lead (Pb),

or mercury (Hg). For proper recycling, return the baery to your

supplier or to a designated collecon point. For more informaon

see:www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

This device complies with Industry Canada licence-exempt RSS standard(s).

Operaon is subject to the following two condions:

1. this device may not cause interference, and

2. this device must accept any interference, including interference that may

cause undesired operaon of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables

aux appareils radioexempts de licence. L'exploitaon est autorisée aux deux

condions suivantes :

Face Recognion Door Staon with 8-inch Screen User Manual

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1. l'appareil ne doit pas produire de brouillage, et

2. l'ulisateur de l'appareil doit accepter tout brouillage radioélectrique

subi, même si le brouillage est suscepble d'en compromere le

fonconnement.

Under Industry Canada regulaons, this radio transmier may only operate

using an antenna of a type and maximum (or lesser) gain approved for the

transmier by Industry Canada. To reduce potenal radio interference to

other users, the antenna type and its gain should be so chosen that the

equivalent isotropically radiated power (e.i.r.p.) is not more than that

necessary for successful communicaon.

Conformément à la réglementaon d'Industrie Canada, le présent émeeur

radio peut fonconner avec une antenne d'un type et d'un gain maximal (ou

inférieur) approuvé pour l'émeeur par Industrie Canada. Dans le but de

réduire les risques de brouillage radioélectrique à l'intenon des autres

ulisateurs, il faut choisir le type d'antenne et son gain de sorte que la

puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité

nécessaire à l'établissement d'une communicaon sasfaisante.

This equipment should be installed and operated with a minimum distance

20cm between the radiator and your body.

Cet équipement doit être installé et ulisé à une distance minimale de 20

cm entre le radiateur et votre corps.

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Contents

1 Appearance ................................................................................................ 1

1.1 Door Staon ...................................................................................................... 1

1.2 Door Staon with Keypad Module .................................................................... 2

2 Terminal and Wiring Descripon ................................................................ 4

3 Installaon .................................................................................................. 5

3.1 Install Door Staon ........................................................................................... 5

3.1.1 Door Staon Installaon Accessories ....................................................... 5

3.1.2 Surface Mounng ..................................................................................... 7

3.1.3 Flush Mounng ......................................................................................... 8

3.2 Install Door Staon with Keypad Module ......................................................... 9

3.2.1 Door Staon with Keypad Module Installaon Accessories ..................... 9

3.2.2 Surface Mounng ................................................................................... 11

3.2.3 Flush Mounng ....................................................................................... 12

4 Acvaon ................................................................................................. 14

4.1 Acvate Device Locally .................................................................................... 14

4.2 Acvate Device via Web .................................................................................. 14

4.3 Acvate Device via Client Soware ................................................................. 15

4.4 Acvate Device via Batch Conguraon Tool .................................................. 15

5 Door Staon Local Operaon ................................................................... 16

5.1 Door Staon Local Conguraon .................................................................... 16

5.1.1 Edit Network Parameters ........................................................................ 16

5.1.2 Door Staon Sengs .............................................................................. 16

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5.1.3 User Management .................................................................................. 17

5.1.4 Search Version ........................................................................................ 18

5.2 Video Intercom Operaon .............................................................................. 18

5.2.1 Call Resident ........................................................................................... 18

5.2.2 Call Center .............................................................................................. 19

5.3 Unlock Door .................................................................................................... 20

5.3.1 Unlock by Password ................................................................................ 20

5.3.2 Unlock by Face ........................................................................................ 20

5.3.3 Unlock by Presenng Card ...................................................................... 20

5.3.4 Unlock by QR Code ................................................................................. 21

6 Remote Conguraon via Web ................................................................ 23

6.1 Live View ......................................................................................................... 23

6.2 Person Management ....................................................................................... 23

6.3 Number Sengs ............................................................................................. 24

6.4 Device Management ....................................................................................... 24

6.5 Parameters Sengs ........................................................................................ 25

6.5.1 Local Sengs .......................................................................................... 25

6.5.2 System Conguraon ............................................................................. 26

6.5.3 Network Sengs .................................................................................... 29

6.5.4 Video & Audio Sengs ........................................................................... 35

6.5.5 Image Sengs ........................................................................................ 37

6.5.6 Event Sengs ......................................................................................... 38

6.5.7 Two-way Audio Conguraon ................................................................ 42

6.5.8 Access Control Sengs ........................................................................... 44

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6.5.9 Smart Sengs ......................................................................................... 47

6.5.10 Theme Sengs ..................................................................................... 48

7 Remote Conguraon via Client Soware ............................................... 50

7.1 Edit Device Network Parameters .................................................................... 50

7.2 Add Device ...................................................................................................... 50

7.2.1 Add Online Device .................................................................................. 50

7.2.2 Add Device via IP Address ...................................................................... 51

7.2.3 Add Device via IP segment ..................................................................... 51

7.2.4 Add Devices in Batch .............................................................................. 51

7.2.5 Add Device Via EHome ........................................................................... 52

7.3 Local Conguraon via Client Soware .......................................................... 52

7.4 Device Management ....................................................................................... 52

7.5 Live View ......................................................................................................... 53

7.6 Intercom Organizaon Structure Conguraon .............................................. 53

7.6.1 Add Organizaon .................................................................................... 53

7.6.2 Modify and Delete Organizaon ............................................................. 53

7.7 Person Management ....................................................................................... 53

7.7.1 Add Person ............................................................................................. 54

7.7.2 Modify and Delete Person ...................................................................... 55

7.7.3 Import and Export Person Informaon .................................................. 55

7.7.4 Get Person Informaon .......................................................................... 56

7.7.5 Issue Card in Batch ................................................................................. 56

7.7.6 Permission Sengs ................................................................................. 57

7.8 Video Intercom Sengs .................................................................................. 57

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7.8.1 Video Intercom ....................................................................................... 58

7.8.2 Search Video Intercom Informaon ....................................................... 59

7.8.3 Upload Arming Informaon ................................................................... 60

8 Batch Conguraon Tool .......................................................................... 62

8.1 Create the Organizaon Structure .................................................................. 62

8.1.1 Create Community Structure .................................................................. 62

8.1.2 Door Staon Flash .................................................................................. 62

8.2 Upgrade in Batch ............................................................................................. 65

8.2.1 Add Devices to be Upgraded .................................................................. 65

8.2.2 Upgrade Device ...................................................................................... 67

A. Communicaon Matrix and Device Command ....................................... 69

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1 Appearance

1.1 Door Staon

Note

Refers to the specic model for the appearance of the device.

Figure 1-1 Door Staon

Table 1-1 Appearance Descripon

No. Descripon No. Descripon

1 Wiring Terminal 7 Ambient Light Sensor

2 Network Interface 8 TAMPER

3 Analog & RS-485 Interface 9 Loudspeaker

4 IR Supplement Light 10 Debugging Port

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No. Descripon No. Descripon

Note

The debugging port is

used for debugging only.

5 Microphone 11 MicroUSB Interface

Note

Micro USB interface is

used for debugging only.

6 Camera 12 TF Card Slot

1.2 Door Staon with Keypad Module

Note

Refers to the specic model for the appearance of the device.

Figure 1-2 Door Staon with Keypad Module

Face Recognion Door Staon with 8-inch Screen User Manual

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Table 1-2 Appearance Descripon

No. Descripon No. Descripon

1 Wiring Terminal 8 Buon

2 Network Interface 9 TAMPER

3 Analog & RS-485 Interface 10 Loudspeaker

4 IR Supplement Light 11 Debugging Port

Note

The debugging port is

used for debugging only.

5 Microphone 12 MicroUSB Interface

Note

MicroUSB interface is

used for debugging only.

6 Camera 13 TF Card Slot

7 Ambient Light Sensor

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2 Terminal and Wiring Descripon

Door staon can be wired to alarm input interface, alarm input interface, door lock,

door contact and so on.

Figure 2-1 Terminal and Wiring Descripon

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3 Installaon

3.1 Install Door Staon

Note

•Gang box is required for the installaon of door staon.

•The power supply the door staon supports is 12 VDC. Please make sure your

power supply matches your door staon.

•Complete wiring during installaon. Refers toTerminal and Wiring Descripon for

wiring details.

•Make sure all the related equipment is power-o during the installaon.

•Installaon Locaon: the lens of the device shall be 1.5 meters away from the

ground.

3.1.1 Door Staon Installaon Accessories

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Mounng Plate

Figure 3-1 Mounng Plate

Note

The dimension of the mounng plate is 233 mm (W) × 112.4 mm (H) × 21

mm (D).

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Gang Box

Figure 3-2 Gang Box

Note

•The dimension of the gang box is 236.9 mm (W) × 128.4 mm (H) × 40.8

mm (D).

•The installaon hole should be bigger than the actual size. The

suggested dimension of the installaon hole is 237.5 mm (W) × 128.9

mm (H) × 41.3 mm (D).

3.1.2 Surface Mounng

Steps

1. Paste the mounng template on the wall according to the installaon locaon

requirements. Drill holes according to the locaon of the screw holes of the

mounng template, and insert the expansion bolts into the screw holes.

2. Fix the mounng plate to the wall with 4 supplied screws.

3. Fix the device to the mounng plate, and x the device with the set screws.

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Hikvision DS-KD9403-E6 User manual

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