KVM-TEC 4K DP 1.2 Redundant And Uncompressed User manual

Brand: KVM-TEC

Model: 4K DP 1.2 Redundant And Uncompressed

Category: KVM switches

Type: User manual

This manual is also suitable for

kvm-tec 4K DP 1.2 Redundant And Uncompressed

The KVM-TEC kvm-tec 4K DP 1.2 Redundant And Uncompressed extender allows you to transmit 4K DP 1.2 video signals, USB, and audio signals over long distances using fiber optic cables. It features redundant power supplies for increased reliability, ensuring uninterrupted operation even in the event of a power failure. The extender supports features like point-to-point connection, matrix switching, USB emulation, and mouse glide and switch for seamless integration into various setups. It also offers uncompressed transmission mode for high-quality video and audio signals without any loss.

kvm-tec engineered 4K

System

6935 Special redundant Set

6935L - Local unit

6935R - Remote unit

6936 Special uncompressed

Set

6936L - Local unit

6936R - Remote unit

4K DP 1.2 redundant and

uncompressed

media4Kconnect Special

with RS232 & sound

USER MANUAL

Check out our Installation

Channel:

Misprints, errors and technical changes reserved

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TABLE OF CONTENT

1. Introduction 6

1.1 Intended use 7

1.2 Safety intructions 8

1.3 Technical specications 10

1.4 Product elements 11

1.5 About the status LED 13

2. Extender Installation 14

2.1 Unpacking and checking the content 14

2.2 Mounting kit 15

2.2.1 Mounting (optional) 15

2.3 Installing the extender 15

2.4 media4Kconnect in the Matrix Vario System 18

2.5 Start up 19

2.6 Replacing the SFP module 19

2.7 Removing a ber cable 20

2.8 Best practice for Windows 10 21

3. Main Menu & Settings 24

3. Using on screen menu 24

3.1. System status 25

3.2. Features menu 25

LINKS

Do you want to learn more? Then simply click on the respec-

tive button and you will be forwarded directly to our home-

page!

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TABLE OF CONTENT

3.3 Update menu 26

3.4 Settings 29

3.4.1 Dening what DDC data your PC uses 30

3.4.2 Select keyboard layout 31

3.4.3 Keyboard shortcuts 32

3.4.4 Keyboard Fallback Mode 33

3.4.5 Mouse Settings 33

3.4.6 Managing Local Settings 34

3.4.7 Video Sync Settings 35

3.4.8 Monitor power save mode 36

4. Extender Features 37

4.1 Menu Features 37

4.1.1 point to point 37

4.1.2 Matrix Switching System 38

4.1.3 USB Emulation mode 38

4.1.4 USB Save feature 38

4.1.5 Mouse glide & switch 38

4.1.6 Uncompressed Mode 39

4.1.7 Unlock Features redundant or uncompressed for

Switching Systems 39

5. Maintance & Care 40

5.1 Extender Care 40

TABLE OF CONTENT

5.2. Disposal 40

6. Support & First Aid 41

7.1 Requirements ber cable 43

7.1.Multi-Mode (standard) 43

8. Switch specication 44

8.1 Switches 44

9. Warranty 45

9.1 extended warranty 45

10. Address & phone / emails 46

11. Notes 47

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1. INTRODUCTION

Congratulations on the purchase of your new media4Kconnect Special KVM Extender.

You have bought a high quality extender. These instructions are part of this product.

They contain important information regarding safety, use and disposal for every user

of the media4Kconnect Special Extender. Please familiarise yourself with the

information within prior to using your product. Use the product only in the manner as

described and for the areas of application as stated. Following proper use and

maintenance, your media4Kconnect Special KVM Extender will bring you

joy for many years to come.

1. INTRODUCTION

1.1 INTENDED USE

This product is intended as a device for professional use, for transmitting USB and video signals

over huge distances.

The product may only be used according to the instructions as described in this manual. All

use, other than that described in this manual, is seen as unintended use. Modications in the

course of technological progress are reserved. In these user instructions the media4Kconnect

Special is referred to as ‘product’ or ‘extender‘. The media4Kconnect Special redundant/

uncompressed /PC is referred to as the Local unit/CPU and the media4Kconnect Special

redundant/uncompressed/Monitor is referred to as the Remote unit/ CON.

RS 232 is fully transparent and is transmitted up to 115200 baud in both directions!

Sound analog is transmitted 1:1 in both directions without changing the sound level.

1. INTRODUCTION

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1. INTRODUCTION 1. INTRODUCTION

1.2 SAFETY INTRUCTIONS

WARNING! Read and understand all safety instructions

• Follow all the instructions. This will avoid accidents, re, explosions, electric shocks or

other hazards that may result in damage to property and/or severe or fatal injuries.

Please ensure that everyone who uses the product has read and followed these warnings

and instructions.

• Keep all safety information and instructions for future reference and pass them on to

subsequent users of the product.

The manufacturer is not liable for cases of material damage or personal injury caused

by incorrect handling or non-compliance with the safety instructions. In such cases, the

warranty will be voided.

• This product is not intended for use by persons (including children) with restricted

physical, sensory or intellectual capability or lack of experience and/or knowledge, unless

they are supervised by a person who is responsible for their safety or provides them with

instructions on how to use the product.

• Danger ! Not for use in potentially explosive environments

• Danger! Be vigilant at all times, and always take care around this product. Do not use

electrical equipment if you are lacking in concentration or awareness, or are under the

inuence of drugs, alcohol or medication. Even a moment of inattentiveness can lead to

serious accidents and injuries when using electrical equipment. Check the product and

the cables for any damage before use. If there is any visible damage, a strong odour, or

excessive overheating of components unplug all the connections immediately and stop

using the product

• If the product is not installed and used in accordance with this manual, it may cause

disruptive interference with radio or television reception or affect other electronic

products in residential areas.

• Prior to connecting to the mains, make sure your local mains voltage matches the rating

indicated on the product.

• The product must be connected to a permanent and earthed AC wall socket•

• Protect the cables from tension, crushing and buckling and lay them so that

people cannot trip over them.

• Use the device with a suitable, properly installed and easily accessible power outlet.

• Unplug the appliance during lightning storms or when not in use.

• Danger ! Never touch the adapter with wet hands.

• Use the product within the specied performance limits.

• Do not place the product near heaters

• Do not drop or hit the product.

• Unplug all connections before cleaning the product. Do not use wipes or chemicals

as these could damage the surface. Wipe the housing with a damp cloth. Electrical/

electronic parts must not be cleaned

• Alterations to the product and technical modications are not permitted

• Use the device with a suitable, properly installed and easily accessible power outlet. The

appliance plug serves as a disconnection point.

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1. INTRODUCTION 1. INTRODUCTION

1.3 TECHNICAL SPECIFICATIONS

Type: media4Kconnect Special redundant SET

media4Kconnect Special uncompressed SET

Model: media4Kconnect Fiber KVM Extender

Power plug input voltage 2 x 12 VDC 2 A

external Power supply redundant

supply tolerances DC: +20% / -15%

Redundant

Power supply 12 VDC > 2A

Power requirement 12W without USB devices

Operating

temperature 0 ºC to 45 ºC (32 bis 113 °F)

Storage temperature −25 ºC bis 80 ºC (-13 to 176 °F)

Relativ humidity: max. 80% (not condensing)

Casing material: anodized aluminum

Dimension: Local (CPU): B104 x H32 x D175 mm/B4.2 x H1.69 x D7.2 4inch,

610g/1.34 lb.

Weight Remote (CON): B104 x H32 x D175 mm/B4.2 x H1.69 x D7.2 4inch,

620g /1.36lb.

Shipment weight 3040g/ 6,7 lb.

Expected product life 82 820 hours / 10 years

1.4 PRODUCT ELEMENTS

Remote Extender (CON)

Nr. Name Function

1. Audio in Audio in from microphon

2. Audio out Audio out to speaker

3. RS232 RS232 plug

4. DC power supply for 12V/2A

5. DC power supply for 12V/2A

6. kvm-link link for ber cable main

7. kvm-link link for ber cable secondary/redundant

8. dp out DisplayPort 1.2 out to monitor

9. USB USB 2.0 from Keayboard and mouse

10. reset Reset button

11. Power/Status LED Extender status display

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1. INTRODUCTION 1. INTRODUCTION

Local Extender (CPU)

Nr. Name Function

1. Audio in Audio in from PC

2. Audio out Audio out to PC

3. RS232 RS232 plug

4. DC power supply for 12V/2A

5. DC power supply for 12V/2A

6. kvm-link link for ber cable main

7. kvm-link link for ber cable secondary/redundant

8. dp in DisplayPort 1.2 in from PC

9. USB 2.0 USB 2.0 to PC

10. Reset Reset button

11. Power/Status LED Extender status display

1.5 ABOUT THE STATUS LED

LED Status Update:

Color Light display Autoupdate Mode

fast ashing Update runs

shining Update fails

shining Update successful

Bedeutung LED Anzeigen

Color Light display Meaning

shining only network connection available

fast ashing no active connection

shining no videosignal

shining everything works

A detailed error description can be found in chapter First Aid

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2. EXTENDER INSTALLATION 2. EXTENDER INSTALLATION

kvm-tec | 14

2. EXTENDER INSTALLATION

2.1 UNPACKING AND CHECKING THE CONTENT

Before using the product for the rst time it should be checked for damage. In case of damage

due to transport inform the carrier immediately. Before delivery the product is checked for its

function and its operating safety.

Make sure that the packaging contains the following content:

1x media4Kconnect Special redundant/uncompressed /local Extender CPU

1x media4Kconnect Special redundant/uncompressed /remote Extender CON

2 x 12 VDC 2 A power supply

1 x DP - DP cable 1.8 m/5,9ft

1x USB A-B cable 1.8m/5,9ft

8 x mounting feets

kvm-link 2 x 10GSFP+ installed

The monitor or television in use has only one HDMI input, no DP.

With HDMI it is important to know that we need HDMI 2.0 for UHD @ 60Hz.

2.2 MOUNTING KIT

2.2.1 MOUNTING (OPTIONAL)

Rack Mounting Kit RMK-F

The rack mounting kit RMK-F is for assembling kvm-tec media4Kconnect extenders. It consists

of 19“ rack tray and an alu-faceplate.

2.3 INSTALLING THE EXTENDER

WARNING! Read and understand all safety information before installing the product.

The units can be set up to access point to point or over a Switching System with a host

computer.

In the case of the latter, an additional 10 G Network Switch and a Windows PC or tablet with the

Switching Manager must be installed with a Network Switch, each user can gain quick access to

any of the required computers.

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2. EXTENDER INSTALLATION 2. EXTENDER INSTALLATION

Please note that the recommended length of the display port cable should be max.

1.8m,5.9 ft otherwise interference-free 4K transmission may not be guaranteed.

QUICK INSTALLATION media4Kconnect Special redundant

1. Connect the CON/Remote and the CPU/Local Unit with the supplied 12V 2A power supply.

2. Now connect the USB cable to a USB socket of your PC and connect the other end of the USB cable to the

Local Unit. Connect the keyboard and mouse to the Remote Unit.

3. Connect the Local and the Remote Unit with a network ber cable.

4. Connect the DP cable to the DP socket of the PC to the DP socket DP/in of the Local device and connect the

screen on the remote side with the DP cable.

5. Connect the Audio cable from PC to Local Extender and connect the Audio cable from Remote Extender to

Speaker

6. Connect the Audio Cable from Microphone to Remote Extender and connect the Audio cable from Local

Extender to PC.

HAVE FUN - Your kvm-tec Extender is now in use for many years (MTBF approx. 10 years)!

DP out

to Monitor

USB from

keyboard and mouse

power supply

for 12V 2A

Duplex multimode OM4-ber cable (LC) up to 300m/984 ft main link 1

Duplex multimode OM4-ber cable (LC) up to 300m/984 ft redundant

Audio out

to Speaker

power supply

for 12V 2A

DP in

from PC

USB to PC

Audio in

from PC

Audio out

to PC

Audio in

from Microphne

RS232

plug RS232

plug

DP out

to Monitor

USB from

keyboard and mouse

power supply

for 12V 2A

Duplex multimode OM4-ber cable (LC) up to 300m/984 ft main link 1

Duplex multimode OM4-ber cable (LC) up to 300m/984 ft main link 2

Audio out

to Speaker

power supply

for 12V 2A

DP in

from PC

USB to PC

Audio in

from PC

Audio out

to PC

Audio in

from Microphne

RS232

plug RS232

plug

Please note that the recommended length of the display port cable should be max.

1.8m,5.9 ft otherwise interference-free 4K transmission may not be guaranteed.

QUICK INSTALLATION media4Kconnect Special uncompressed

1. Connect the CON/Remote and the CPU/Local Unit with the supplied 12V 2A power supply.

2. Now connect the USB cable to a USB socket of your PC and connect the other end of the USB cable to the Local

Unit. Connect the keyboard and mouse to the Remote Unit.

3. Connect the Local and the Remote Unit with a network ber cable.

4. Connect the DP cable to the DP socket of the PC to the DP socket DP/in of the Local device and connect the

screen on the remote side with the DP cable.

5. Connect the Audio cable from PC to Local Extender and connect the Audio cable from Remote Extender to

Speaker

6. Connect the Audio Cable from Microphone to Remote Extender and connect the Audio cable from Local Exten-

der to PC.

HAVE FUN - Your kvm-tec Extender is now in use for many years (MTBF approx. 10 years)!

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2. EXTENDER INSTALLATION 2. EXTENDER INSTALLATION

2.5 START UP

To start up the system:

1. Make sure that monitor and computer are switched on.

2. If you are using a Network Switch, connect the power cable to an earthed wall socket.

3. Connect both extender power cables ( 6 / 20 ) to an earthed wall socket. Switch on both

units. Both extenders start an initialization process. The status LED blinks some seconds

red and changes to green after a successful connection The monitor will displays your

computer’s desktop or any open applications.

2.6 REPLACING THE SFP MODULE

The Media4K is delivered with a multimode SFP + module.

To replace an SFP module with a different SFP+ module:

1. Remove the black dust protector from the SFP+ module.

2. Pull the metal latch of the SFP+ module forwards until it is at a right angle.

3. Replace the SFP+ module with the other module. Put the metal latch back in position. Only

use SFP+ modules from kvm-tec, or recommended by kvm-tec.

2.4 MEDIA4KCONNECT IN THE MATRIX VARIO SYSTEM

Full

MATRIX

VARIO

SYSTEM

Get the

DUAL View

Simultaneous Downscaling from 4K to Full HD

In the Matrix vario system, the

media4K local unit is the star

Because in the Matrix Vario system, a single

local media4Kconnect unit is everybody‘s

darling on the remote wishlist and two dif-

ferent resolutions can be displayed and edi-

ted simultaneously.

4K sources can be displayed simultaneous-

ly in 4K and with downscaling in Full HD on

the remote unit. The output of the stream

is done at 4K over 10G bandwidth. Two

streams are transmitted simultaneously, so

the 4K stream has 9 GBIT and the second

stream in Full HD 1 Gbit.

The streams can be routed and shared inde-

pendently and one source can be split to any

number of screens. One user has full USB

control (keyboard and mouse etc).

Full

media4Kconnect remote

Flexline remote

Laptop mit gateway2GO

media4Kconnect

local

Who is for new KVMs? 4K or Full HD ?

Many solutions have the disadvantage that a decision

between 4K and Full HD has to be made during the plan-

ning phase. The Matrix vario system allows 4K to be used

where it is needed, making the solution more affordable

and exible to use.

www.kvm-tec.com

Who is Who in the Matrix Vario System

Local Unit/TX/CPU: media4Kconnect – DP1.2 Extender in Fiber

Remote Unit/RX/CON: media4Kconnect for 4K resolution

Flexline KVM Extender over IP Extender for Full HD resolution

Gateway2go APP – for alle Remote – Home Oce applications or in

LAN the KVM solution without remote extender

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2. EXTENDER INSTALLATION 2. EXTENDER INSTALLATION

2.7 REMOVING A FIBER CABLE

To remove a ber cable:

• Press the latch down and slowly pull the cable out.

2.8 BEST PRACTICE FOR WINDOWS 10

Disable USB Energy Savings in Windows 10

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2. EXTENDER INSTALLATION 2. EXTENDER INSTALLATION

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3. MAIN MENU & SETTINGS

3. USING ON SCREEN MENU

Use the monitor and keyboard to access the main menu.

Access to the main menu

1. Make sure that the extenders, monitors and computer are turned on

2. Press the Scroll Lock button ve times one after the other. The main menu and the

overview of the submenus are displayed.

3. To access a submenu, press the corresponding key or navigate with the arrow keys up

and down to the corresponding line and then press Enter key.

SCREEN „OSD menu“

In the main menu you can make the following settings by selecting the corresponding letters:

Press

S System status menu system status/ current status

F Features Menu activated features

U Update update rmware

G Settings settings

3.1. SYSTEM STATUS

By pressing the „S“ key or by selecting the arrow keys, you access the status menu, where you will

nd information about hardware and software versions, as well as the activated upgrades

The menu displays information about the connection, the resolution of the video channel and the

USB status. The current Firmware version is displayed in the upper left corner.

The link status indicates whether a connection is possible.

Video and USB display data transfer status

SCREEN „System Status“

3.2. FEATURES MENU

Pressing the „F“ key or selecting the arrow keys will take you to the features menu, where you can

operate the activated features.

go to chapter 4 FEATURES

3. MAIN MENU & SETTINGS

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3.3 UPDATE MENU

Display of rmware version

By pressing the „U“ key or by selecting the arrow keys, you reach the update menu, in which the

rmware of the Extender will be displayed and can be updated.

SCREEN „Update“

3. MAIN MENU & SETTINGS

1. The current version of the rmware can be downloaded at http://www.kvm-tec.com/

support . Each update le contains a detailed description of the update process. For

further information please refer to the update chapter

2. Connect the USB stick to the CON (REMOTE) unit (wait a few seconds until the USB stick

is connected to the CON unit).

3. Open the update menu with the „U“ key.

4. Press „S“ to display this le

5. The rmware is displayed with „Conguration found“

6. Press „ U“ to start the update on the Remote (CON) Unit

SCREEN „Update“

3. MAIN MENU & SETTINGS

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SCREEN „ Update“

The UPDATE process is now started and takes place in two steps:

1. Erasing ash: erases the memory

2. Updating: the new version is installed

3. MAIN MENU & SETTINGS 3. MAIN MENU & SETTINGS

3.4 SETTINGS

By pressing the „G“ key or selecting the arrow keys you will have access to the Settings menu, where

you can access all Extender settings.

SCREEN „Settings“

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3.4.1 DEFINING WHAT DDC DATA YOUR PC USES

Denition of the DDC information used in the PC:

Make sure that the main menu is open ( 5 x scroll)

1. Press the O to display the DDC-option menu

2. Press 1 to display the DDC information of the monitor connected to the remote (CON)

3. The Extender is connected. The DDC information is automatically saved

4. Press 2 for a x resolution 1920 x 1080

5. Press 3 for a x resolution 2560 x 1440

6. Press 4 for a x resolution 3840 x 2160

Press ESC to return to the main menu

SCREEN „DDC/EDID Settings“

3. MAIN MENU & SETTINGS

3.4.2 SELECT KEYBOARD LAYOUT

In the Keyboard Layout menu you can switch between the keyboard layouts with which you

can navigate the on screen display menu (OSD).

Press ENTER for slecting DE, EN or FR keyboard

EN for selecting Englisch (QWERTY).

DE for selecting German (QWERTZ).

FR for selecting French (AZERTY).

3. MAIN MENU & SETTINGS

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1. 4K Multiview Commander

3.4.3 KEYBOARD SHORTCUTS

By pressing the „S“ key or by selecting the arrow keys you will access the Keyboard Shortcuts

menu.

If you want to change one of the shortcuts, you have to press the letter specied for the

shortcut.

Now you can press any key or key combination.

(Please note that only a key combination with the keys 1 or F1 is possible with point F.)

Use the arrow keys to determine the number of keystrokes required to trigger the shortcut.

Then conrm with Enter.

SCREEN „Keyboard shortcuts“

3. MAIN MENU & SETTINGS 3. MAIN MENU & SETTINGS

3.4.4 KEYBOARD FALLBACK MODE

To use the OSD menu, the keyboard on the remote device must be identied.

For most keyboards, use the 0 setting.

When using USB, some mice act like a keyboard. In this case, select fallback mode 1 or 2.

3.4.5 MOUSE SETTINGS

By pressing the „M“ button or by selecting the arrow buttons, you enter the Mouse Settings

menu.

With the M button you will open the Mouse Settings where you can adjust the speed of the

mouse with the arrow keys.

SCREEN „Mouse Settings“

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3.4.6 MANAGING LOCAL SETTINGS

By pressing the L key, or by selecting the arrow keys, you can access the Menu Local

Settings

Press the L key to open the Local Settings.

Here you will nd the Remote Wakeup setting.

SCREEN „Local Settings“

3. MAIN MENU & SETTINGS 3. MAIN MENU & SETTINGS

3.4.7 VIDEO SYNC SETTINGS

Pressing the „V“ button or selecting the arrow buttons selects the Video Sync Settings menu.

SCREEN „Video Sync Settings““

This feature can be used to determine the control loop for video synchronization.

The following modes can be used:

• HARD - key „H“

Rapid rate of regulation

• MEDIUM - „M“ button

Mean rate of regulation

• SMOOTH - „S“ button

Slow speed of regulation

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3.4.8 MONITOR POWER SAVE MODE

Power saving mode: The monitor turns off when no video signal is transmitted

SCREEN „Monitor Power dasve mode“

3. MAIN MENU & SETTINGS 4. EXTENDER FEATURES

4. FEATURES

4.1 MENU FEATURES

Pressing the „F“ key or selecting the arrow keys, you will access the FEATURES menu, where

you can select all the functions and the features.

P- Point to point Mode (direct connection)

S- Matrix Switching Mode (only with switching manager)

E-USB Emulation Mode

U- USB save feature (mass storage usable)

V-Uncompressed mode

M-Unlock Features - redundant or uncompressed for Switching Systems

SCREEN Menü FEATURES

4.1.1 POINT TO POINT

Pressing „P“ takes you to the point to point conguration. By default the Remote is directly

connected to the Local.

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4. EXTENDER FEATURES

4.1.2 MATRIX SWITCHING SYSTEM

Pressing „S“ takes you to the Matrix Switching System conguration.

If this function is active, the Multiview Commander and Mouse Glide functions are controlled

via the Switching Manager software (see Switching Manager manual).

All functions of the switching system can be controlled via the Switching Manager

software can be operated.

With this link you can download the Switching Manager Software Manual

downloaden: www.kvm-tec.com/en/support/manuals r

4.1.3 USB EMULATION MODE

When this mode is set, the local extender emulates a keyboard and mouse always connected

to the PC. The result is switching from one PC to another PC without any switching delay.

Emulation Mode is restricted to mouse and keyboard only.

4.1.4 USB SAVE FEATURE

Press „U“ to go to the USB SAVE FEATURE conguration.

With the activation, the intrusion of computer viruses can be prevented via USB-

mass storage can be prevented. Data from a connected USB mass storage device cannot

then be accessed.

4.1.5 MOUSE GLIDE & SWITCH

Multiple media4Kconnect extenders can be congured to automatically switch the USB

operation of each computer and follow the mouse movement.

Up to 8 monitors can be congured both vertically and horizontally.

You can change the existing layout by pressing the T key and the F key can be used to search

for extenders that are not displayed.

Press the C key to reset all settings.

Press the A key to apply all settings made.

4.1.6 UNCOMPRESSED MODE

By pressing „V“ you can activate and deactivate the Uncompressed Mode. Once enabled, the

KVM Extender transmits up to 4K resolution uncompressed and in 10bit color depth.

Please note that for this mode you need two 10G ber optic lines between the Remote and

the Local Unit!

4.1.7 UNLOCK FEATURES REDUNDANT OR

UNCOMPRESSED FOR SWITCHING SYSTEMS

In this menu you can also enable the „Uncompressed“ and „Redundancy“ feature after

purchasing your 4k KVM Extender.

Order the unlock code for the desired feature from your supplier by providing the device ID

and serial number of the 4k KVM Extender.

By entering the unlock code you unlock the desired feature. Activate the desired feature after

unlocking in the Features menu.

4. EXTENDER FEATURES

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Category: KVM switches

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