VMware vCenter vCenter Lab Manager 2.5 Installation guide

Installation Guide

Lab Manager 2.5.1

VMware, Inc.

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Palo Alto, CA 94304

www.vmware.com

2 VMware, Inc.

VMware Lab Manager Installation Guide

You can find the most up-to-date technical documentation on our Web site at

http://www.vmware.com/support/

The VMware Web site also provides the latest product updates.

If you have comments about this documentation, submit your feedback to:

[email protected]

6,496,847, 6,704,925, 6,711,672, 6,725,289, 6,735,601, 6,785,886, 6,789,156, 6,795,966, 6,880,022,

6,944,699, 6,961,806, 6,961,941, 7,069,413, 7,082,598, 7,089,377, 7,111,086, 7,111,145, 7,117,481,

7,149,843, 7,155,558, 7,222,221, 7,260,815, 7,260,820, 7,269,683, 7,275,136, 7,277,998, 7,277,999,

7,278,030, 7,281,102, and 7,290,253; patents pending.

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VMware Lab Manager Installation Guide

Revision: 20071129

Item: VLM-ENG-Q407-358

VMware, Inc. 3

Contents

AboutThisBook 5

1 IntroductiontotheLab ManagerInstallation 9

Lab ManagerComponents 9

High‐LevelViewoftheInstallationProcess 11

UsingLab ManagerwithVirtualCenterManagement Server 11

EnablingHighAvailabilityfortheLab ManagerServer 12

2 InstallationRequirements 13

GeneralRequirements 13

SystemRequirements:Lab ManagerServerandManaged Server 15

ConfiguringIISandASP.NETonLab ManagerServer 18

ClientUserMachineRequirements 19

StorageRequirements 20

MediaStorage 20

VirtualMachineStorage(Datastore) 20

VMFSDatastore 21

NFSDatastore 21

UsingHardwareandSoftware‐InitiatediSCSIStorage 22

NetworkRequirements 22

ConfiguringRouting 23

ConfiguringDomainsandPermissions 23

ConfiguringFirewallSettings 23

UsingPort514forWindowsFirewall 24

GatheringNetworkInformation

forInstallation 24

IPAddressesforVirtualMachines 25

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3 InstallingLab Manager 27

ReviewingtheInstallationFlow 27

SettingUpManagedServerSystems 28

PrerequisitesforManagedServerSystems 28

VerifyingtheSetupoftheESXServerSystem 29

SettinguptheVMkernelNetworkforNFSStorage 29

InstallingtheManagedServerAgentSoftwareonESXServer 30

SettingUptheLab ManagerServerSystem 31

PrerequisitesforLab ManagerServer 32

SecurityRecommendations 32

InstallingorCustomizingthe

SSLCertificate 32

ModifyingSecurityPolicies 34

ConfiguringInternetExploreronLab ManagerServer 34

InstallingtheLab ManagerServerSoftware 34

VerifyingtheASP.NETVersion 35

InitializingandConfiguringLab Manager 36

StaticIPandDHCPNetworking 38

CheckingtheSampleTemplateandConfiguration 38

ConfiguringNFSServers 39

AddingNFSVirtualMachineStorage 40

AddingandSynchronizingNFSMediaStorage 40

UninstallingLab Manager 42

UninstallingLab ManagerServer 42

UninstallingManagedServer

AgentSoftware 43

4 UpgradingLab Manager 45

BackingUptheLab ManagerDatabase 45

UninstallingtheProgramFilesforLab ManagerServer 46

InstallingtheManagedServerandLab ManagerServerSoftware 46

RestoringtheLab ManagerDatabase 47

Appendix:TroubleshootingtheInstallation 49

Error1720:WindowsInstallerPackage 49

MicrosoftSQLDesktopEngine(MSDE)InstallationFails 50

TransferofManagedServerAgentSoftwaretoESX ServerMachineFails 51

Error1603:RequiredServicesforInstallingLab Manager 51

Index 53

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Thismanual,theVMwareLab ManagerInstallationGuide,describesinstallation,

configuration,andupgradetasksforLab Manager.

Intended Audience

Thisbookisintendedforexperienceddevelopersandtestersofsoftwareapplications.

Thisdocumentassumestheuserhassomefamiliaritywiththesetopics:

 Virtualmachinetechnology

 Basicconceptsofdistributed,multitieredsystems

 Currentdevelopmentandtestingpractices

 WindowsandLinuxoperatingsystems

Document Feedback

VMwarewelcomesyoursuggestionsforimprovingourdocumentation.Ifyouhave

comments,sendyourfeedbackto:

[email protected]

About This Book

VMware Lab Manager Installation Guide

6 VMware, Inc.

Conventions

Table 1illustratesthetypographicconventionsusedinthismanual.

Technical Support and Education Resources

Thefollowingsectionsdescribethetechnicalsupportresourcesavailabletoyou.

Self-Service Support

UsetheVMwareTechnologyNetwork(VMTN)forself‐helptoolsandtechnical

information:

 Productinformation–http://www.vmware.com/products/

 Technologyinformation–http://www.vmware.com/communities/content/

 Documentation–http://www.vmware.com/support/pubs

 VMTNKnowledgeBase–http://www.vmware.com/support/kb

 Discussionforums–http://www.vmware.com/community

 Usergroups–http://www.vmware.com/vcommunity/usergroups.html

FormoreinformationabouttheVMwareTechnologyNetwork,goto:

http://www.vmtn.net

Table 1. Conventions Used in This Manual

Style Elements

Blue(onlineonly) Links,cross‐references,andemailaddresses

Blackboldface Userinterfaceelementssuchasbuttonnamesandmenuitems

Monospace Commands,filenames,directories,andpaths

Monospace bold Userinput

Italic Documenttitles,glossary terms,andoccasionalemphasis

<Name> Variableandparameternames

VMware, Inc. 7

About This Book

Online and Telephone Support

Useonlinesupporttosubmittechnicalsupportrequests,viewyourproductand

contractinformation,andregisteryourproducts.Goto

http://www.vmware.com/support.

Customerswithappropriatesupportcontractsshouldusetelephonesupportforthe

fastestresponseonpriority1issues.Goto

http://www.vmware.com/support/phone_support.html.

Support Offerings

FindouthowVMwaresupportofferingscanhelpmeetyourbusinessneeds.Goto

http://www.vmware.com/support/services.

VMware Education Services

VMwarecoursesofferextensivehands‐onlabs,casestudyexamples,andcourse

materialsdesignedtobeusedason‐the‐jobreferencetools.Formoreinformationabout

VMwareEducationServices,gotohttp://mylearn1.vmware.com/mgrreg/index.cfm.

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1

VMwareLab Managerprovidesarobustsolutiontomanagevirtualmachinesinthe

testlabinfrastructure.Youcancaptureacomplexandrunningsoftwareenvironment

andshareitinstantlyacrossyourorganization.SeetheVMwareLab ManagerUser’s

Guideforafulloverviewoftheproduct.

Thischaptercoversthesetopics:

 “Lab ManagerComponents”onpage 9

 “High‐LevelViewoftheInstallationProcess”onpage 11

 “UsingLab ManagerwithVirtualCenterManagement Server”onpage 11

Lab Manager Components

“Lab Managerservers”collectivelyreferstotheLab ManagerServersystem,Managed

Serversystems,andstorageservers.Figure 1‐1illustratesthecomponentsof

Lab Manager.

Introduction to the

Lab Manager Installation

1

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Figure 1-1. Lab Manager Components

Lab ManagerServer–AserverthatprovidesWebandSOAPinterfacestointeractwith

Lab Manager.TheLab ManagerServersystemmanagesanddeploysconfigurations

againstapoolofManagedServersystems.

Lab ManagerManagedServer–AserverrunningVMwareESXServerandthe

ManagedServersoftware.TheLab ManagerServersystemuses

theManagedServer

systemtodeployconfigurationsandtheirvirtualmachines.Youcanhavemultiple

ManagedServersystems.

Lab Managerstorageserver–Storageforvirtualmachines(forexample,anESXServer

SANorNFSserver)andstorageformedia(CD,DVD,andfloppyimages).Youcan

havemultiplestorageservers.

Lab Managerclient

user–ClientswhocanusetheLab ManagerWebconsoleandthe

Lab ManagerSOAPAPI.YoucanaccesstheLab ManagerWebconsolewithInternet

Explorer(IE)orFirefox.

virtual machine

storage

(SAN)

media and

virtual machine

storage

(NFS)

default media

storage

Lab Manager

Managed Server

Lab Manager

Managed Server

Lab Manager

Managed Server

Lab Manager

client user

Lab Manager

client user

Lab Manager

client user

Lab Manager Server

administrator

network

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Chapter 1 Introduction to the Lab Manager Installation

High-Level View of the Installation Process

Theinstallationprocesstakesabout20minutesandinvolvesthehigh‐leveltasks

describedinTable 1‐1.

Using Lab Manager with VirtualCenter

Management Server

YoucanuseVMwareVirtualCenterManagementServer(VirtualCenterServer)to

monitorESXServersystemsmanagedbyLab Manager.However,allVirtualCenter

ServeractionsthatregisterorunregisterLab Managervirtualmachines(including

thosetriggeredbyVMwareHAandVMwareVMotion

™

)cancauseerrorsin

Lab Manager.

VMwarerecommendsmanagingESXServersystemswithLab Manageror

VirtualCenterServer,butnotboth.AvoidinstallingLab Manageronthesamesystem

asVirtualCenterServertoavoidperformancecomplications.Formoreinformationon

VirtualCenterServer,seetheVMwareInfrastructure3documentation.

Table 1-1. Installation Tasks

Preparingtoinstall

Lab Manager

Prepareyourtargetsystemandmakesureitmeetsallsoftware

andhardwarerequirements.

CreatingManagedServer

systems

SetuptheManagedServersystems.Youmustsetupatleastone

ManagedServersystembeforesettinguptheLab Manager

Serversystem.

CreatingtheLab Manager

Serversystem

Setupthe

Lab ManagerServersystem.

Initializingandconfiguring

Lab Manager

SetuptheseitemsintheWebInitializationwizard:

 Networkparameters

 ConnectionbetweentheManagedServerandLab Manager

Servercomponents

 Storageservers

 Administratoraccount

 Supportlink

ConfiguringNFSStorage IfyouuseNFSstorageformediaorvirtualmachines,complete

therequiredconfigurationtasksandaddthestoragetothe

Lab ManagerWebconsole.

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Enabling High Availability for the Lab Manager Server

TotakeadvantageofVMwareHA,VMwareDRS,orVMwareVMotion,installthe

Lab ManagerServercomponentonavirtualmachineratherthanaphysicalsystem.

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2

ReviewtherecommendationsandrequirementsforyourLab Managercomponents

andnetwork.Thischaptercoversthesetopics:

 “GeneralRequirements”onpage 13

 “SystemRequirements:Lab ManagerServerandManaged Server”onpage 15

 “ClientUserMachineRequirements”onpage 19

 “StorageRequirements”onpage 20

 “NetworkRequirements”onpage 22

General Requirements

Reviewthishigh‐levelchecklisttomakesureyouhaveev erythingyouneedforthe

Lab Managerenvironment.

Lab ManagerServersystemrequirements:

 MicrosoftWindowsServer2003(EnterpriseEditionSP1oraboveorStandard

EditionSP1orabove)withthespecificationsdetailedin“SystemRequirements:

Lab ManagerServerandManaged Server”onpage 15.

YoumightwanttoinstallLab ManagerServersoftwareinavirtualmachine.See

“EnablingHighAvailabilityfortheLab ManagerServer”onpage 12.

 Lab ManagerlicensekeyforasingleLab ManagerServersystem.Youcanattach

ManagedServersystemstoasingleLab ManagerServersystem.

 VMware-labmanager-server-2.5.1-<build number>.exetoinstallthe

Lab ManagerServersoftware.

Installation Requirements

2

VMware Lab Manager Installation Guide

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ManagedServersystemrequirements:

 OneormoreVMwareESXServer3.0.1or3.0.2machineswiththespecifications

detailedin“SystemRequirements:Lab ManagerServerandManaged Server”on

page 15.YoucanmixtheseversionsinaLab Managerenvironment.

 Lab ManagerVMware-labmanager-agent-esx-2.5.1-<build number>.bin

toinstalltheLab ManagerManagedServersoftware.

Clientusermachinerequirements:

 Forgeneralrequirements,see“ClientUserMachineRequirements”onpage 19.

 ForcompletedetailsonWebbrowserandclientoperatingsystemsupport,seethe

VMwareLab ManagerUser’sGuide.

Storageserverrequirements:

 NFSorSMBstorageformediafiles

 VMwareVirtualMachineFileSystem(VMFS)orNFSstorageforvirtualmachines

See“StorageRequirements”onpage 20.

Networkingrequirements:

 PoolofunusedIPaddresses

 Gateway

 Subnetmask

 DNSserver

 (Optional)SecondaryDNSserver

Guestoperatingsystemrequirements:

Fordetailsonguestoperatingsystemsupport,seetheVMwareLab ManagerUser’s

Guide.

NOTERequirementsdependonwhetheryouuseastaticIPpoolorDHCPnetworking.

Fordetails,see“NetworkRequirements”onpage 22.

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Chapter 2 Installation Requirements

System Requirements: Lab Manager Server and

Managed Server

ReviewthesystemrequirementsfortheLab ManagerServerandManagedServer

components.TheManagedServercomponentrequiresyoutochecktheESXServer

hardwarecompatibilitylistatthislink:

http://www.vmware.com/support/pubs/vi_pubs.html

Table 2-1. System Requirements

System

Component Lab Manager Server Managed Server

Operatingsystem

andframework

 MicrosoftWindowsServer

2003(EnterpriseEdition

SP1oraboveorStandard

EditionSP1orabove).

Supportforlocalized

versionsinU.S.English,

BritishEnglish,Australian

English,French,German,

Italian,andJapanese.

 Microsoft.NETFramework

2.0

 InternetInformationServer

(IIS)andASP.NETversion

2.0.50727enabled.See

“ConfiguringIISand

ASP.NETonLab Manager

Server”onpage 18.

 VMwareInfrastructure3(ESX

Server3.0.1or3.0.2).Youcanmix

theseversionsintheLab Manager

environment.

 ForrequirementsspecifictoESX

Server,seetheVMware

Infrastructure3documentation.

CPUspeed

 550MHzminimum

 (Recommended)1GHzor

faster

 1500MHzminimum

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Processor  PentiumIII,Pentium4,

Xeon,Opteron,orAthlon

processor(32‐bitonly)

 AnyCPUcompatiblewithESX

Server.

 Ifyoudonothavea

homogenousCPUsetup

acrossManagedServer

systems,ESXServerprevents

youfromdeploying

“suspended”virtual

machinesononeManaged

ServertoanotherManaged

Serverthatisnotcompatible

withthevirtualmachineCPU.

(Discardthesuspendedstate

toresolvetheissue.)For

detailsonvirtual

machinesin

asuspendedstate,seethe

VMwareLab ManagerUser’s

Guide.

 Toreviewhardware

requirementsfor64‐bitguest

operatingsystemsupport,see

theVMwareInfrastructure3

InstallationandUpgradeGuide.

Harddisk

 40GBminimum

 (Recommended)200GBor

more

 (Recommended)RAID0or

RAID5forhighest

performance

 (Recommended)SANstorage.

Minimumrequirementisalocal

SCSIdrivewithasupportedSCSI

adapter.Doesnotallowyouto

sharevirtualmachinesacross

systems.

 FiberChannelandsoftwareand

hardware‐initiatediSCSI

adapters.See“VirtualMachine

Storage(Datastore)”onpage 20.

 500MBminimumavailableinthe

/varpartition.

 120MBavailableinthe/usr

partition.

FormoredetailsonSAN

requirements,seetheVMware

Infrastructure3documentation.

Table 2-1. System Requirements (Continued)

System

Component Lab Manager Server Managed Server

VMware, Inc. 17

Chapter 2 Installation Requirements

Memory  512MBminimum

 (Recommended)1GBor

more

 1GBminimum

 (Recommended)2GBormore

 2GBormoreswapspaceforESX

 Ingeneral,add30MBofoverhead

spacetothetotalRAMofall

virtualmachinesyouexpectto

run.

Forexample,torunfiveWindows

virtualmachinesthateachuse512MB

ofRAM,performthiscalculation

(valuesareapproximate):

(5x512)+(30x5)=2.5GB+150=

2.65GB

RAM(Total)

Inotherwords:

Thenumberofvirtualmachines

multipliedbythevirtualmachine

memoryaddedtotheoverheadspace

multipliedbynumberofvirtual

machines.

Network

 AtleastoneEther netcard

(unbound/notteamed)

 (Recommended)Gigabit

Ethernet

 Machinecannotrunona

Windowsdomain

controller.

 Machineresidesoutsideof

aWindowsdomain.

(VMwareoffers

experimentalsupportfor

placingtheLab Manager

Serversysteminadomain.

Grouppoliciesmightaffect

installationandoperation.)

 OneormoreEthernetcontrollers.

 Forbestperformanceandsecurity,

useseparateEthernetcontrollers

fortheESXserviceconsoleand

virtualmachines.

Table 2-1. System Requirements (Continued)

System

Component Lab Manager Server Managed Server

VMware Lab Manager Installation Guide

18 VMware, Inc.

Configuring IIS and ASP.NET on Lab Manager Server

YoumusthaveIISandASP.NETversion2.0.50727installedandenabledonthe

Lab ManagerServersystem.(See“SystemRequirements:Lab ManagerServerand

Managed Server”onpage 15.)ThoughIISandASP.NETcomewithWindowsServer

2003,theseprogramsmightnotbeinstalledatthesametimeasWindowsServer2003.

Youalsomust

haveMicrosoft.NETFramework2.0installed.

Duringtheinstallationprocedure,youmightneedtoputtheWindowsServer2003

bootdiskintotheCDorDVDdriveoftheserver.

To install Internet Information Server (IIS) and ASP.NET

1 ChooseStart>Settings>ControlPanel>AddorRemovePrograms.

2IntheleftpaneoftheAddor

RemoveProgramsdialogbox,clicktheAdd/Remove

WindowsComponentsicon.

3IntheWindowsComponentswizard,selecttheApplicationServercomponent.

4ClickDetails.

CDdrive  CD/DVDdrive

Notesand

recommendations

 (Recommended)SSL

certificate

 System clockisinsyncwith

theclocksonthestorage

servers.This

synchronizationprevents

unnecessarydelaysduring

garbagecollection

(automaticremovalof

unusedvirtualmachine

images).

 WhenreviewingtheESXServer

hardwarecompatibilitylist,keep

inmindtheneedforcompatible

networkcardsandstorage

systems.

 Accessing,configuring,or

manipulatingtheunderlying

virtualizationtechnologyis

prohibitedtoavoidsystem

problems.

 Numberofvirtualmachines

variesdependingonthenumber

ofvirtualmachinesyourunata

time.Asastartingpoint,estimate

5–10virtualmachinesper

ManagedServersystem.Increase

thisrangeiftheapplicationsare

notCPU‐intensiveandsome

performancedegradationis

acceptable.

Table 2-1. System Requirements (Continued)

System

Component Lab Manager Server Managed Server

VMware, Inc. 19

Chapter 2 Installation Requirements

5 SelecttheASP.NETandInternetInformationServices(IIS)options.

6ClickOKandNexttoinstallthecomponents.

To verify you installed ASP.NET version 2.0.50727

1 ChooseStart>ControlPanel>AdministrativeTools>InternetInformation

Services(IIS)Manager.

2Ontheleftpane,expandtheentryforthelocalcomputerandselectWebService

Extensions.

3Makesureyoucan

seeASP.NETv2.0.50727withanAllowedstatus.

IfthestatusisProhibited,right‐clickASP.NETv2.0.50727andchooseAllowfrom

themenu.

Formoreinformation,seetheMicrosoftWebsite:

http://office.microsoft.com/en‐us/winsharepointadmin/HA100598511033.aspx

Client User Machine Requirements

Reviewtherequirementsforclientusermachines.Thesearethemachineswherea

clientopensabrowsertoaccesstheLab ManagerWebconsole.

 EnsurethemachineshaveroutableaccesstotheLab ManagerServersystem,

ManagedServersystems,andstorageservers.

 Enablethesebrowseroptions(accessiblebychoosingInternetOptionsinthe

Toolsmenu,andclickingCustomLevelintheSecuritytab)inIE:

 DownloadsignedActiveXcontrols

 RunActiveXcontrolsandplug‐ins

 AllowMETAREFRESH

 Activescripting

 Allowpasteoperationsviascript

 EnablethePlayanimationsinwebpagesoptioninIE(accessiblebychoosing

InternetOptionsintheToolsmenu,andclickingtheAdvancedtab).

N

OTEForinformationonWebbrowserandclientoperatingsystemsupport,seethe

VMwareLab ManagerUser’sGuide.

VMware Lab Manager Installation Guide

20 VMware, Inc.

 DisabletheEnhancedInternetExplorerSecurityConfigurationoption

(accessiblefromtheControlPanelbyclickingAddorRemoveProgramsand

clickingAdd/RemoveWindowsComponents)forWindows2003.

 VerifythatthesystemclockisinsyncwiththeLab ManagerServersystem,storage

servers,andManagedServersystems.

 Reviewthedisplayrequirements:

 1024x768orhigherresolutionmonitorforuserswithoutadministrative

privileges.

 1280x1024orhigherresolutionmonitorforadministrators.

Storage Requirements

Thissectioncoversdetailsofmediastorageandvirtualmachinestorage(datastore).

Media Storage

Lab Managerprovidesadefaultrepositoryformedia(CD,DVD,andfloppyimages)

ontheLab ManagerServersystem.Youcanaddextrastorageserversformedia.The

Lab ManagerWebconsoleallowsyoutosynchronizeamedialibrarywiththefilesin

mediastorageservers.

Reviewtherequirementsformediastorage:

 MediastoragemustsupportSMBorNFSformat.VMwarerecommendsusingNFS

serversforadditionalmediastorage.TheSMBorNFSstoragemustbeaccessible

fromallManagedServersystems.FormoreinformationonNFSmediastorage,see

“ConfiguringNFSServers”onpage 39.

 (SMBonly)YoucannothaveconcurrentaccesstoaWindowsmachineusing

multipleaccountswithdifferentcredentials.Ifyouwanttohavemultiplestorage

serversharesononeserver,usethesameaccount(usernameandpassword)for

access.Entertheusernameandpasswordforthesharewhenattachingit

to

Lab Manager.

Virtual Machine Storage (Datastore)

ThedatastoreisthestoragelocationforvirtualmachinesinESXServersystems.

Lab ManagercanuseVMFSorNFSdatastores.VMwarerecommendstheuseofVMFS

datastoresforvirtualmachinestorageandonlysupportsVMFS3partitions.

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VMware vCenter vCenter Lab Manager 2.5 Installation guide

VMware vCenter vCenter Lab Manager 2.5 Installation guide

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