Copystar eAppsMaker User guide

KYOCERA eAppsMaker

―Partner Account Management Operating Manual―

KYOCERA Document Solutions Inc.

KYOCERA eAppsMaker Partner Account Management Operating Manual

i

Trademark

HyPAS is a trademark of KYOCERA Document Solutions Inc.

TASKalfa is registered trademarks or trademarks of KYOCERA Document Solutions Inc.

Microsoft

®

, Windows

®

, and Internet Explorer

®

are registered trademarks of Microsoft

Corporation in the U.S. and/or other countries.

All other brand and product names herein are trademarks or registered trademarks of their

respective companies.

KYOCERA eAppsMaker Partner Account Management Operating Manual

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Terminology

Terms used in this document are defined as follows.

Terms

Brief summary

MFP

MFP is an abbreviation for Multi Function

Peripherals. It is a device that contributes to

effective office tasks by integrating the functions of

copier, facsimile, printer, scanner and so on into a

device.

KYOCERA eAppsMaker Partner Account Management Operating Manual

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Table of Contents

Trademark i

Terminology ii

Table of Contents iii

1. What KYOCERA eAppsMaker Offers 1

2. About This Document 2

3. Environment 3

3-1 Supported Browsers 3

3-2 Supported Languages 3

4. Registering a Partner Account 4

4-1 Log in 4

4-2 Registering a New Partner Company 5

4-3 Registering a Partner Account 6

4-4 Log out 8

5. Partner Information Management 9

5-1 About Partner Management Page 9

5-2 Edit/View Partner Company 10

5-3 Delete Partner Company 11

5-4 Edit Partner Account 12

5-5 Delete Partner Account 13

5-6 Lock Partner Account from Login 14

How to check the lock status 14

How to lock 14

How to unlock 15

Appendix 1: Troubleshooting 16

Q1 What Should I Do If I Forgot My Password? 16

Q2 What If Login Even with Correct Login ID and Password? 17

Q3 How Can I Change Display Language? 17

Q4 How Can I Change Account Information? (Change of User Name, Email Address,

Password) 19

KYOCERA eAppsMaker Partner Account Management Operating Manual

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1. What KYOCERA eAppsMaker Offers

KYOCERA eAppsMaker is a web site on which you can create a workflow application easily using

a web browser.

You can easily create an application that will cater to customer’s individual workflows for scan and

send (email, SMB or FTP destinations), copy, and fax. This will simplify user operation by

eliminating the need to set multiple steps. This also improves an organization’s productivity via

task-focused one-click operations, so daily routine work can be finished quickly.

OR

Remote Install

eAppsMaker

KYOCERA eAppsMaker Partner Account Management Operating Manual

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2. About This Document

This document is for the person who manages Partner Accounts.

The partner account which belongs to RHQ is created by the RHQ. The partner account which

belongs to SCs is created by the SCs.

If you want to know the application creation procedures about eAppsMaker, please refer to the

“Application Creation Procedures” document.

This document takes operations on Microsoft Internet Explorer 11 for examples. Moreover, the

screen images shown in this document may vary depending on the browser or software versions

to be used.

Structure of This Document

This document is composed of five chapters.

Chapter 1 describes the outline of this document.

Chapter 2 describes the target reader and the structure of this document.

Chapter 3 describes the supported environment of eAppsMaker.

Chapter 4 describes the procedure to register a new partner account.

Chapter 5 describes the flow to edit or delete the partner company or the partner account which

was registered with the procedures mentioned in Chapter 4. This chapter also shows the way of

locking/unlocking specific partner account from login.

The Appendix 1 describes troubleshooting information.

KYOCERA eAppsMaker Partner Account Management Operating Manual

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3. Environment

3-1 Supported Browsers

 Google Chrome (version 49.0 or later)

 Mozilla Firefox (version 45 or later)

 Microsoft Edge

 Internet Explorer 11

 Safari for iPad (iOS 8, 9, 10) only

3-2 Supported Languages

The following 12 languages are supported in eAppsMaker:

English, German, Spanish, French, Dutch, Portuguese (Brazil), Japanese, Italian, Russian,

Simplified Chinese, Traditional Chinese, Korean

KYOCERA eAppsMaker Partner Account Management Operating Manual

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4. Registering a Partner Account

Prior to creating a partner account, an agreement with the partner company must be reached by

written agreement in prescribed form. After registration, a member from the company can log in to

eAppsMaker site using the partner account.

4-1 Log in

(1) Enter the address of eAppsMaker site in web browser.

https://ew.kyocera.biz/

(2) Enter the login ID and password after eAppsMaker is shown. If you forget the login

password, refer to Q1 What Should I Do If I Forget My Password?, to reset your password.

(3) Press the LOGIN button.

(4) The following page appears if the login is successful.

(3)

(2)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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4-2 Registering a New Partner Company

This section describes how to register a new partner company.

(1) Click the Partner button on the side bar.

(2) Click the Add a partner company (+) button.

(3) Enter the partner company's information.

Item Name

Setting Value

Partner company ID

(Optional)

Corporation ID

If there are IDs which are managed separately, please use it as

memo.

Partner company

name

(Required)

Corporation name

Address

(Required)

Office address

Phone number

(Required)

Office phone number

Brand

(Required)

Managed brand name

You can select it from KYOCERA, TA/UTAX, COPYSTAR.

MFP models to be displayed on eAppsMaker are changed with the

brand set here.

Comment

(Optional)

Add any comment if necessary.

(4) Click the Save button. The partner company is registered.

(1)

(2)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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4-3 Registering a Partner Account

In order to register a partner account, you need to register the company (partner company) to

which the partner account belongs to. If the company is not registered, please refer to 4-2

Registering a New Partner Company.

(1) Click the Partner button on the side bar.

(2) Select the PARTNER ACCOUNT tab.

(3) Click the Add a partner account button (+).

(4) Enter the partner account's information.

Item Name

Setting Value

User name

(Required)

User name

Partner company

name

(Required)

Partner company name

Select the Partner company name which was added set with the procedures

mentioned in 4-2 Registering a New Partner Company from the drop

down list.

E-mail address

(Required)

E-mail address

It is also used as a login ID.

Password

(Required)

Password

It is used for first login.

Copied application

(Optional)

Select the applications to copy to the partner account from the application list

which you made.

You can copy up to 5 applications.

Please note that information of the set destination are also copied.

Customer information in the application is not copied.

Comment

(Optional)

Add any comment if necessary.

(5) Click the Save button.

(3)

(4)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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(6) Upon successfully registering the partner account, an invitation is sent to the address which

was set at (4). Confirm the contents of the invitation, if there are no problems, just click the

Send button. If you would like to change the contents, please click the Submit button after

changing the contents.

With that, the registration of the new partner account is completed. To login to eAppsMaker

using the registered partner account, use the E-mail address and the password. (You are

prompted to change the password at the first login.)

(2)

(3)

(1)

(4)

(5)

(6)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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4-4 Log out

(1) Click the user name appearing on the top right.

(2) Click Logout.

(3) Logout confirmation dialog is displayed. Click Yes button. Account is logged out.

(1)

(2)

(3)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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5. Partner Information Management

5-1 About Partner Management Page

This section explains the buttons shown on the Partner Management page.

Number

Button name

Description

(1)

Add a partner company button

Registers a new partner company.

Add a partner account button

Registers a new partner account.

(2)

Veiw or edit a partner company

button

View or edits the registered partner company's

information.

Veiw or edit a partner account

button

View or edits the registered partner account's information.

(3)

Delete partner companies button

Deletes the registered partner company's information.

Delete partner accounts button

Deletes the registered partner company's information.

(4)

Export list as CSV button

Download partner account list as CSV file. (Only when

selecting the PARTNER ACCOUNT tab.)

(5)

Refresh button

Reloads the information.

(6)

PARTNER COMPANY tab

Tab to switch the page to Partner Company management

page.

(7)

PARTNER ACCOUNT tab

Tab to switch the page to Partner Account management

page.

(1) (2) (3) (4) (5)

(6)

(7)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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5-2 Edit/View Partner Company

(1) Click the Partner button on the side bar.

(2) Click PARTNER COMPANY tab.

(3) Select a partner company to edit.

(4) Click the View or edit a partner company button.

(5) PARTNER COMPANY DETAILS page is displayed. You can modify the partner company's

information if Edit button is pressed.

(6) The Save button allows you to save the modified contents. You can refer to the Edit Partner

Company page for the information of accounts which belong to the partner company.

(1)

(2)

(3)

(4)

(5)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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5-3 Delete Partner Company

(1) Click the Partner button on the side bar.

(2) Click PARTNER COMPANY tab.

(3) Select one or more partner company to be deleted.

(4) Click Delete partner companies button.

(5) Delete confirmation dialog is displayed. Click Yes button. The registered partner company's

information is deleted. All the partner accounts which belong to the partner company are

also deleted.

(1)

(2)

(3)

(4)

(5)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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5-4 Edit Partner Account

(1) Click the Partner button on the side bar.

(2) Click the PARTNER ACCOUNT tab.

(3) Select a partner account to edit.

(4) Click the View or edit a partner account button.

(5) The partner account information is displayed. You can modify the contents of the items if

Edit button is pressed.

(6) You can save the modified contents by pressing the Save button.

(1)

(2)

(3)

(4)

(5)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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5-5 Delete Partner Account

(1) Click the Partner button on the side bar.

(2) Click the PARTNER ACCOUNT tab.

(3) Select a partner account to be deleted.

(4) Click the Delete partner accounts button.

(5) Delete confirmation dialog is displayed. Click the Yes button. The partner account

information is deleted.

If you log in with partner account, you can delete your own account.

(1) Click the user name on the top right of the page.

(2) Click Delete Account.

(3) A confirmation dialog will be displayed. Click Yes to delete the account.

(1)

(2)

(3)

(4)

(5)

(1)

(2)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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5-6 Lock Partner Account from Login

You can lock or unlock specific partner accounts.

How to check the lock status

The Lock icon is shown on the right of the partner account indicates the lock status.

How to lock

(1) Click the Partner button on the side bar.

(2) Click the PARTNER ACCOUNT tab.

(3) Click the Lock icon . A partner whose account is locked cannot login on the

eAppsMaker site.

The partner account is allowed to login.

The partner account is locked from logging in.

(4)

(1)

(2)

(3)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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How to unlock

(1) Click the Partner button on the side bar.

(2) Click the PARTNER ACCOUNT tab.

(3) Click the Lock icon .

A user can log in eAppsMaker site as a partner whose account is unlocked.

A partner whose account is unlocked can now log in on the eAppsMaker site.

(1)

(2)

(3)

(4)

KYOCERA eAppsMaker Partner Account Management Operating Manual

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Appendix 1: Troubleshooting

Q1 What Should I Do If I Forgot My Password?

A. Click "I forgot my password" link on the Login page and then enter your registered email

address. You will receive a temporary password in your email. Use the temporary password

to login. If the login succeeded a dialog is shown, and you can set a new password.

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