KYOCERA CentraQ 4-Pack License User guide

KYOCERA

CentraQ

Version 1.6

July 2018

KYOCERA Document Solutions America, Inc.

Software Solutions Group

 
2                  Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved. 
  CentraQ .................................................................................................................................... 4 
  Software ...................................................................................................................................... 4 
  What’s New in 1.5 ....................................................................................................................... 4 
  This Guide ................................................................................................................................... 4 
  Basic Feature Comparison Chart ................................................................................................. 4 
  Components ................................................................................................................................ 5 
  KYOCERA MFP/Printer ........................................................................................ 5 
  Supported Printer Models .................................................................................. 5 
  Supported MFP Models ...................................................................................... 6 
  Print Server ......................................................................................................... 6 
  Print Server Requirements ................................................................................. 6 
  Active Directory Server ....................................................................................... 6 
  Active Directory Server Requirements ............................................................... 7 
  Print Client .......................................................................................................... 7 
  Print Client Supported Operating Systems ........................................................ 7 
  Card Reader ........................................................................................................ 7 
  QR Code Scanner ................................................................................................ 8 
  Supported Environments ............................................................................................................ 8 
  Licensing ...................................................................................................................................... 9 
  System Overview ................................................................................................................... 10 
  Print Management .................................................................................................................... 10 
  Secure Printing ................................................................................................. 10 
  Releasing Print Jobs .......................................................................................... 10 
  Installation ............................................................................................................................. 11 
  Files Required ............................................................................................................................ 11 
  MFP Setup ................................................................................................................................. 11 
  Installation on HyPAS-Capable MFPs ............................................................... 11 
  Installation on HyPAS-Enabled MFPs ............................................................... 14 
  Installing CentraQ ..................................................................................................................... 16 
  Upgrading CentraQ ................................................................................................................... 16 
  Uninstalling CentraQ ................................................................................................................. 16 
  Proximity Card Reader (USB) Setup for HyPAS-Capable and HyPAS-Enabled Devices ............. 17 
  Proximity Card Reader (USB) Setup for Non-HyPAS Devices .................................................... 17 
  Configuration ......................................................................................................................... 20 
  Print Server ............................................................................................................................... 20 
  System Settings ................................................................................................ 20 
  License Management ....................................................................................... 21 

 
Copyright © 2018 KYOCERA Document Solutions America, Inc. All rights reserved.    3 
  Licensed Devices ............................................................................................... 21 
  Device Mapping ................................................................................................ 22 
  Print QR Codes .................................................................................................. 22 
  KX Driver Configuration ............................................................................................................ 23 
  Print Server Driver Settings .............................................................................. 23 
  User Workstation Driver Settings ..................................................................... 25 
  HyPAS Application ..................................................................................................................... 26 
  Configure IP Address and Port Number ........................................................... 26 
  Setting up CentraQ as a default MFP screen ................................................... 27 
  Access Lock 4.3.0 or higher Setup .................................................................... 27 
  Operation ............................................................................................................................... 28 
  Authenticating at MFP panel with Access Lock ........................................................................ 28 
  Username and password .................................................................................. 28 
  Card swipe* ...................................................................................................... 28 
  Releasing Print Jobs from HyPAS-Enabled or HyPAS-Capable MFP .......................................... 28 
  CentraQ with Access Lock 4.3.0 or Higher ....................................................... 29 
  PIN entry ........................................................................................................... 29 
  USB Card Reader .............................................................................................. 29 
  Ethernet Card Reader ....................................................................................... 29 
  Scanning QR code ............................................................................................. 29 
  CentraQ Troubleshooting Log Files ....................................................................................... 30 
  Enabling/Disabling Verbose Logging ......................................................................................... 30 
  Support .................................................................................................................................. 31 
Appendix 1:  RFIDeas Network Card Reader Setup (RDR-6081AKE) ..................................... 32 
Appendix 2:  RFIDeas Ethernet 241 Setup (PCBA-241) ......................................................... 36 
 
   

CentraQ

Software

KYOCERA CentraQ is an application that provides secure printing capability across KYOCERA

printers and MFPs. This software ensures end-user’s confidential documents are printed only

when they are physically at the printer or MFP. It also provides the convenience of retrieving

documents at any of the configured printers or MFPs, saving time spent waiting for a device to

become available. In addition, it prevents wasted print outs by allowing users to selectively

print only the documents they need and automatically deleting print jobs that are never

released.

What’s New in 1.5

• Ability to disable or enable releasing print jobs using Private Print PIN code

• Switch to FIPS certified encryption algorithm

• Certificate upgrade for QR release

• Sorted job release – release jobs in order of printing

• Printer Support

This Guide

This document describes the components, functions, installation requirements and setup steps

required to deploy CentraQ effectively.

Basic Feature Comparison Chart

CentraQ

CentraQ Pro

Secure Printing

✓

Print, Copy, Scan and Fax usage tracking



✓

Reporting usage data



✓

Components

KYOCERA MFP/Printer

• Supported KYOCERA MFP or Printer must be connected to the network and configured with a

network IP address. Devices must be licensed before they can be used for CentraQ.

• CentraQ HyPAS Application installed on HyPAS enabled MFPs allow end-users to authenticate prior

to using the MFP and access secured jobs on the touchscreen panel.

Supported Printer Models

• ECOSYS P2040dn

• ECOSYS P2040dw

• ECOSYS M2135dn

• ECOSYS M2635dn

• ECOSYS M2635dw

• ECOSYS M2040dn

• ECOSYS M2540dw

• ECOSYS M6026cdn

• ECOSYS M2640dw

• ECOSYS M6030cdn

• ECOSYS M6530cdn

• ECOSYS P6130cdn

• ECOSYS P6035cdn

• ECOSYS P7040cdn

• ECOSYS P4040dn

• ECOSYS M6526cdn

• ECOSYS M2535dn

• ECOSYS M2035dn

• ECOSYS M2530dn

• ECOSYS M2030dn

• ECOSYS M3040dn

• ECOSYS M3540dn

Supported MFP Models

For a full list of support MFP models, please refer to the Solutions Compatibility Chart on

KDACentral.com.

Print Server

• Windows Print Server hosting print queues configured with KYOCERA KX Driver and shared for end-

users to print.

• CentraQ application software is installed on the print server. It consists of following components:

o Port Monitor module, running within the Print Spooler process, spools print jobs.

o CentraQ service, running in the background, provides CentraQ services.

o Settings utility for licensing, configuring authentication and system configuration options.

o Report Viewer for creating detailed usage reports.

Print Server Requirements

Supported

Operating

Systems

- Windows Server 2008R2

- Windows Server 2012

- Windows Server 2012R2

- Windows Server 2016

Hardware

Requirements

- 2 GHz or faster processor. An i5 processor with at least 2 cores is

recommended.

- 2GB of RAM. 4 GB RAM is recommended.

- 5 GB of available hard disk space.

Supported

Driver

- KX Driver 6.0 and 6.1

- Printer language: Only PCL-XL is supported by CentraQ

NOTE: If a server OS is no longer supported by the manufacturer Kyocera cannot

guarantee operation and/or support of this software on that operating system.

Active Directory Server

CentraQ relies on Microsoft Active Directory for user authentication and access authorization.

Active Directory Server Requirements

Supported

Active Directory

Servers

- Microsoft Exchange Server

- Microsoft Active Directory Server

Supported

Protocols

- LDAP V3 is used to communicate with directory servers such as

Microsoft Active Directory.

- SSL/TLS support is available to encrypt communication between

MFP and directory server.

NOTE: SSL/TLS must be enabled on the directory server for this

feature to work properly.

NOTE: If a server OS is no longer supported by the manufacturer Kyocera cannot

guarantee operation and/or support of this software on that operating system.

Print Client

Windows Client PCs: End-user workstations or laptops connected to printers shared on the print server.

Print Client Supported Operating Systems

Supported

Operating

Systems

- Windows 7 (32- and 64bit)

- Windows 8 (32- and 64bit)

- Windows 8.1

- Windows 10 (32- and 64-bit)

- Windows Server 2008 R2

- Windows Server 2012

- Windows Server 2012 R2

Hardware

Requirements

- 1 GHz or faster processor

- 512 MB of RAM

- 500 MB of available hard drive space

NOTE: If a server OS is no longer supported by the manufacturer Kyocera cannot

guarantee operation and/or support of this software on that operating system.

Card Reader

• USB connected card reader (configured to be used with supported MFPs and printers) allows end-

users to use their HID cards to quickly access secured jobs. These readers require MFP license.

• Ethernet connected card readers (configured to be used with supported MFPs and Printers) allows

end-users to use their HID cards to quickly access secured jobs.

QR Code Scanner

Network connected smartphone equipped with a QR code scanner application can be used to quickly

view and release secured jobs on any supported MFP or Printer.

Supported Environments

Not all Windows Environments are supported and depending on a variety of factors, KYOCERA CentraQ

may not be the ideal choice. Please read the following limitations and considerations carefully before

deciding to implement KYOCERA CentraQ.

Windows Client – Server environment are supported with the following exclusions:

• Mac or Linux workstations or laptops are NOT SUPPORTED.

• Terminal services, Citrix environments are NOT SUPPORTED.

• Fiery or other 3

rd

party imaging software/servers are NOT SUPPORTED.

• Print queues using drivers other than KX Driver 6 or 6.1 are NOT SUPPORTED.

• Cluster servers are NOT SUPPORTED.

KYOCERA CentraQ is intended for Small and Medium scale environments:

• KYOCERA CentraQ is restricted to 200 devices per Print Server.

• Print volumes greater than 1 job every 5 seconds would result in decreased system

performance.

KYOCERA CentraQ requires bi-directional communication between Server and Printer or MFP,

therefore following limitations apply:

• Implementation over a WAN is only supported if bi-directional communication is enabled on the

network.

• A network where a Network Address Translation (NAT) separates server from devices is not

supported.

• The software cannot function in networks where communications over ports used by KYOCERA

CentraQ are blocked.

System performance depends on a variety of factors including, but not limited to:

• Print Server hardware performance factors

o CPU speed and number of cores.

o Available RAM and hard drive space.

• Network environment performance

o Networking hardware such as Switches and Routers.

o Available network bandwidth may be affected by network traffic generated by

applications running on the network. KYOCERA CentraQ is not suitable for High-latency

or low-bandwidth network. Tools such as traceroute or SNMP tools can be used to

measure network’s QoS (Quality of Service).

Please utilize the trial feature of the software to ensure its suitability in a specific environment.

Licensing

CentraQ requires the purchase of a software license from an authorized KYOCERA or Copystar

dealership.

• Each Printer or MFP must be licensed prior to being used with the CentraQ application.

• Device licenses are available through authorized KYOCERA dealers in 1, 4, 10, and 40 packs.

• Each device license creates a new slot in the applications’ licensed devices section where a new MFP

serial number could be entered.

• Device licenses are against the device serial number. Licenses once associated to a device cannot be

re-used for another device. Licenses can be copied to multiple print servers. Licenses cannot be

revoked.

• Trial period: When the software is first installed, it starts a 90-day trial period during which up to 5

devices can be used for CentraQ. This is intended to allow customers to try the application before

purchase. Is should not be used in a production environment.

System Overview

Print Management

Print jobs originate from Applications running on the client PC (end-users’ laptop or workstation). Each

print job is processed by the KX Driver running either on the Print Server or on the client PC. The driver’s

output (raw print data) is captured by the CentraQ Port Monitor and spooled

in %ProgramData%\Kyocera\Spool folder.

Secure Printing

Spooled jobs remain in the folder till they are released by the User or deleted automatically after a

certain number of days (by default 3 days).

Releasing Print Jobs

Spooled jobs can be release at any printer or MFP licensed by the server. Only supported print

properties will be applied.

On HyPAS-enabled models, print jobs can be released by:

• Entering Private Print PIN number on the panel

• Login to Access Lock and user’s Job List will show up

• Swiping HID card at card reader attached via USB

• Swiping HID card at associated Ethernet-connected card reader

• Scanning QR code using a network connected mobile device on MFP

On printers and MFPs that do not support HyPAS, print Jobs can be released by:

• Swiping HID card at associated USB or Ethernet-connected card reader

• Scanning QR code using a network connected mobile device on MFP

The following tables summarize the available options.

Device Class

Entry

Card Swipe

(USB)

Card Swipe

(Network)

Authentication

with Access Lock

QR code

scanned with

smartphone

HyPAS Enabled MFP



Non-HyPAS MFP

and Printer





*







*Only available with certain non-HyPAS devices. Please refer to the CentraQ Pro Product page on KDACentral for a

list of compatible devices.

Installation

Installation of CentraQ consists of following applications.

Files Required

• CentraQ.pkg

• CentraQ Setup.exe

• PcProx Utility to setup Ethernet card readers

o These utilities can be obtained from RFIDeas

MFP Setup

NOTE: Authorized KYOCERA or Copystar Service Technician required to perform these steps.

1. Ensure that the MFP is updated to the latest available firmware level.

2. MFP must be connected to a network port and link lights must be active.

3. MFP must have at least one empty application slot (under System Menu > Applications).

Installation on HyPAS-Capable MFPs

1. Copy CentraQ.pkg file to the root of a clean USB flash drive.

2. At the MFP control panel, open System Menu/Counter >Favorites/ Application.

3. Log in as Administrator when prompted. The default login name is Admin and the default

password is Admin (Note: Enter capital A when entering ‘Admin’ as both login name and

password fields are case-sensitive).

4. Press “Application” button.

5. Press “Menu” button.

6. Press “Add” button.

7. Insert USB flash drive into the MFP.

8. A list showing the application will appear.

9. Select CentraQ and press

Install.

10. After installation, press “End” to return to the Applications screen.

11. Select CentraQ and press

“Menu.”

12. Press “Activate.” The MFP will

prompt for confirmation and

press “Yes”.

13. After CentraQ is activated

successfully, it can be

executed from the main

Application screen (opened by

pressing the Application key

on the control panel).

Installation on HyPAS-Enabled MFPs

1. Copy CentraQ.pkg files to the root of a clean USB flash drive.

2. At the MFP control panel, open System Menu > Applications.

3. Log in as Administrator when prompted. The default login name is Admin and the default

password is Admin (Note: Enter capital A when entering ‘Admin’ as both login name and

password fields are case-sensitive).

4. Press the “Add” button.

5. Insert USB flash drive into the

MFP.

6. A list showing the application

will appear.

7. Select CentraQ and press

“Install.”

8. After installation, press “Close” to return to the Application screen.

9. Select CentraQ and press “Activate.” MFP will prompt for a confirmation.

10. Press “Yes.”

11. Check the status.

12. After CentraQ is activated

successfully, it can be

executed from the main

Application screen (opened by

pressing the Application key

on the control panel).

Installing CentraQ

Launch the KYOCERA CentraQ Print Server Setup.exe file to begin installation.

1. Prompt to install Microsoft .NET 4.5 which is a pre-requisite for CentraQ if not installed.

2. Accept License Agreement

3. Click Finish after install is completed. Optionally,

select the “Launch Settings” checkbox to open the

Setting utility.

NOTE: Uninstalling CentraQ will remove the CentraQ

port monitor. All printers that are setup to use

CentraQ Port must be reconfigured.

Upgrading CentraQ

If an older version of CentraQ is found, the installer will attempt to upgrade it in-place. This process will

include rebooting the server. After the upgrade has completed, print queues that were configured for

secure printing would be in off-line state and the server must be rebooted to restore the queues to

ready state.

Uninstalling CentraQ

If for any reason CentraQ needs to be uninstalled, please follow these best practices in ensure a

complete and successful uninstallation:

1. Print queues must first be switched from using the CentraQ Port to a standard TCP/IP port

2. Uninstall CentraQ

3. Restart the print server

NOTE: Licensing, both product IDs and activations, will be retained on the server after uninstallation.

Proximity Card Reader (USB) Setup for HyPAS-Capable and HyPAS-Enabled Devices

To utilize USB-connected card readers for authentication, Card Authentication Kit must be purchased

from KYOCERA for each MFP. The kit includes a card reader and software license to activate the card

reader. Please contact your KYOCERA dealer to obtain pricing, availability and compatibility information.

To activate Card Authentication Kit (B):

1. Open System Menu  System  Optional Function

2. Select Card Authentication

Kit (B) and press the

Activate button

3. If you have an activation

code, enter it using the

keypad, otherwise press

the ‘Trial’ button to start a

trial period. Card

Authentication Kit (B) can

be used in trial mode. Two

30-day trial periods will be

available.

For information on compatibility with various card types, please contact your KYOCERA dealer.

Proximity Card Reader (USB) Setup for Non-HyPAS Devices

CentraQ now supports the use of USB card readers on Non-HyPAS devices. It is important to follow

these configuration steps carefully to ensure complete and accurate functionality. For a full list of non-

HyPAS devices supported, please refer to the CentraQ Application home page on KDACentral.com.

NOTE: Printers using a USB Card Reader to release print jobs will release all print jobs the user has in the

CentraQ queue all at once. Users are unable to choose the print jobs they wish to release. Jobs will be

released in order of first print job to last print job.

1. Open a web browser, navigate to the device’s Command Center page (http://<IPADDRESS>), and log

in to the device with administrator credentials.

2. On the right side of the page, navigate to

Management Settings > Authentication

3. Click the “Settings” button

4. Under the General subheading,

click the Authentication

dropdown menu, select

“Network Authentication”

5. Under the Network

Authentication Server

subheading, change:

a. Host Name to the IP

Address or Host Name of

the CentraQ server

b. Port Number to the

CentraQ Communication

Port (default 15443)

c. Server Type to “Ext.”

6. Make Sure:

a. Obtain Network User

Property: OFF

b. Group Authorization: OFF

c. Unknown ID Job: Permit

d. Simple Login: OFF

7. Double check all settings

8. Click the “Submit” button

9. Click the “Reset” button to fully

reset the device and apply the

changes

Configuration

Print Server

To begin configuring CentraQ on the Print Server, launch the CentraQ Settings utility from

Start menu > All Programs > KYOCERA > CentraQ > CentraQ Settings.

System Settings

To modify communication ports used by CentraQ, open the Settings tab.

1. MFP Communication Port: The

port used for communication

between MFPs, smartphones

and CentraQ server. Default

port number is 15443.

2. Card Reader Port: The port

used for communication

between network connected

card readers and CentraQ

server.

3. PIN numbers are __ digits

long: Sets the length PIN

numbers will be. As of now this

option is not editable and set to 4 digits as part of a KX Driver restriction.

4. Automatically delete secured jobs after __ days: Sets the number of days securely printed jobs will

remain the queue until they are automatically deleted (default 3 days).

5. Allow releasing jobs using Private Print PIN code: When checked, network authenticated users will

be able to search for secure print jobs by entering a PIN code. Leave unchecked to only allow

network authenticated users to see and print their own print jobs. If the MFP is NOT configured to

use network authentication, CHECK THIS OPTION. With no authentication on the MFP, PIN is the

only way users will be able to search for and access their jobs.

Allow releasing jobs with PIN code DISABLED Allow releasing jobs with PIN code ENABLED

When ports are changed, the CentraQ service must be restarted for changes to take effect. When the

Save button is clicked, the settings application will automatically restart the CentraQ service.

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KYOCERA CentraQ 4-Pack License User guide

KYOCERA CentraQ 4-Pack License User guide

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