KYOCERA eAppsMaker User guide

KYOCERA eAppsMaker

―Sales Company Account Management Operating Manual―

KYOCERA Document Solutions Inc.

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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Trademark

HyPAS is a trademark of KYOCERA Document Solutions Inc.

TASKalfa is registered trademarks or trademarks of KYOCERA Document Solutions Inc.

Microsoft

®

, Windows

®

, and Internet Explorer

®

are registered trademarks of Microsoft

Corporation in the U.S. and/or other countries.

All other brand and product names herein are trademarks or registered trademarks of their

respective companies.

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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Terminology

Terms used in this document are defined as follows.

Terms

Overview

MFP

MFP is an abbreviation for Multi Function

Peripherals. It is a device that contributes to

effective office tasks by integrating the functions of

copier, facsimile, printer, scanner and so on into a

device.

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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Table of Contents

Trademark i

Terminology ii

Table of Contents iii

1. What KYOCERA eAppsMaker Offers 1

2. About This Document 2

3. Environment 3

3-1 Supported Browsers 3

3-2 Supported Languages 3

4. Registering a Sales Company Account 4

4-1 Log in 4

4-2 Registering a New Sales Company Account 5

4-3 Log out 7

5. Sales Company Account Information Management 8

5-1 About Sales Company Account Management page 8

5-2 View/Edit Sales Company Account 9

5-3 Delete Sales Company Account 11

5-4 About Information Registered by Sales Company Account 12

Appendix 1: Troubleshooting 13

Q1 What Should I Do If I Forgot My Password? 13

Q2 What if login fails even with correct Login ID and Password? 14

Q3 How Can I Change Display Language? 14

Q4 How Can I Change My Password? 15

Q5 What Kind Of Information Can RHQ Access? 16

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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1. What KYOCERA eAppsMaker Offers

KYOCERA eAppsMaker is a web site on which you can create a workflow application easily using

a web browser.

You can easily create an application that will cater to customer’s individual workflows for scan and

send (email, SMB or FTP destinations), copy, and fax. This will simplify user operation by

eliminating the need to set multiple steps. This also improves an organization’s productivity via

task-focused, one-click operations, so daily routine work can be finished quickly.

OR

Remote Install

eAppsMaker

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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2. About This Document

This document is for the person who manages Sales Company Accounts. If you want to know the kind

of information RHQ can access to, please refer to Q5 What Kind Of Information Can RHQ Access?

If you want to know the application creation procedures about eAppsMaker, please refer to

“Application Creation Procedures” document.

If you want to know about Partner Account management, please refer to “Partner Account

Management Operating Manual”.

This document takes operations on Microsoft Internet Explorer 11 for examples. Moreover, the

screen images shown in this document may vary depending on the browser or software versions

to be used.

Structure of This Document

This document is composed of five chapters.

Chapter 1 describes the overview on eAppsMaker application.

Chapter 2 describes the target reader and the structure of this document.

Chapter 3 describes the supported environment of eAppsMaker.

Chapter 4 describes the procedure on how to register a new sales company account.

Chapter 5 describes the procedure on how manage sales company account.

Appendix 1 describes troubleshooting information.

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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3. Environment

3-1 Supported Browsers

 Google Chrome (version 49.0 or later)

 Mozilla Firefox (version 45 or later)

 Microsoft Edge

 Internet Explorer 11

 Safari for iPad (iOS 8, 9, 10) only

3-2 Supported Languages

The following 12 languages are supported in eAppsMaker:

English, German, Spanish, French, Dutch, Portuguese (Brazil), Japanese, Italian, Russian,

Simplified Chinese, Traditional Chinese, Korean

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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4. Registering a Sales Company Account

4-1 Log in

(1) Enter the address of eAppsMaker site in Web browser.

https://ew.kyocera.biz/

(2) Enter the login ID and password after eAppsMaker is shown. If you forgot the login

password, refer to Q1 What Should I Do If I Forget My Password?, to reset your password.

(3) Press the LOGIN button.

(4) You are prompted to change the password at the first login.

(2)

(3)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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(5) The following page is displayed if login is successful:

4-2 Registering a New Sales Company Account

This section describes how to register a new sales company account. After registration, a

member from the sales company can login on the eAppsMaker site using the sales company

account.

(1) Click the Sales Company button on the side bar.

(2) Click the Add a sales company account (+) button.

(3) Enter the sales company's account information.

Item Name

Setting Value

Login ID

(Required)

Login ID

User Name

(Required)

User Name

Company name

(Required)

Company name

Select an appropriate company name from the list.

E-mail address

(Required)

E-mail address

Email address can be used as a login ID.

Password

(Required)

Password

It is used for first login.

(4) Click the Save button.

(5) A dialog will be displayed. This dialog contains the account information that will be sent to

the email address of the newly registered sales company account. Confirm the contents of

the invitation. You may change the contents if necessary. Then, click the Submit button.

This will send the invitation for eAppsMaker to the email of the sales company account.

The new sales company account registration is completed. The sales company member can now

login to eAppsMaker using the login ID and password specified in the invitation email. (Note that they

will be prompted to change their password after first login)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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(2)

(1)

(3)

(4)

(5)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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4-3 Log out

(1) Click the user name on the top right of the page.

(2) Click the Logout option.

(3) Logout confirmation dialog is displayed. Click Yes button.

(1)

(2)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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5. Sales Company Account Information Management

5-1 About Sales Company Account Management page

This section explains the buttons shown on the Sales Company Account Management page.

Number

Button name

Description

(1)

Add a sales company account

button

Registers a new sales company.

(2)

View or edit a sales company

account button

Edits the registered sales company account

information.

(3)

Delete sales company

accounts button

Deletes the registered sales company account

information.

(4)

Export list as CSV button

Download partner account list as CSV file. (Only

when selecting the Partner Account tab.)

(5)

Refresh button

Reloads the page information.

(1)(2)(3)(4)(5)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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5-2 View/Edit Sales Company Account

(1) Click the Sales Company button on the side bar.

(2) Select a sales company account to edit.

(3) Click the View or edit a sales company account button.

(4) SALES COMPANY DETAILS page is displayed. Press Edit button to modify sales

company’s information.

(5) The Save button allows you to save to save updated account information.

(1)

(2)

(3)

(4)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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(5)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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5-3 Delete Sales Company Account

(1) Click the Sales Company button on the side bar.

(2) Select one or more sales company account to be deleted.

(3) Click the Delete sales company accounts button.

(4) Delete confirmation dialog appears. Click Yes button.

If you log in with sales company account, you can delete your own account.

(1) Click the user name on the top right of the page.

(2) Click Delete Account.

(3) A confirmation dialog will be displayed. Click Yes to delete the account.

(1)

(2)

(3)

(4)

(1)

(2)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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5-4 About Information Registered by Sales Company Account

Sales companies can register partner accounts on eAppsMaker. These partner accounts can

also be edited or deleted. For more information on how to register, edit or delete a partner

account, refer to "Partner Account Management Operating Manual". (Cf.: Q5 What Kind Of

Information Can RHQ Access?)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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Appendix 1: Troubleshooting

Q1 What Should I Do If I Forgot My Password?

A. Click "I forgot my password" link on the Login page and then enter your registered email

address. You will receive a temporary password in your email.

Use the temporary password to login. If the login succeeded, the page shown below is

displayed and you must set a new password.

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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Q2 What if login fails even with correct Login ID and Password?

A. Possible causes are the following.

If the trouble cannot be solved in spite of the following efforts, please contact SCs.

・When you fail to login 3 times in a row

If login failed three times in a row within 5 minutes, the account will be locked. The account

will be unlocked after 15 minutes. Please try to login by entering the correct login ID and

password.

Q3 How Can I Change Display Language?

A. You can change the settings by following the instruction below.

(1) Click the user name on the top right of the page.

(2) Click the Display Language button.

(3) Click the pull-down list to choose a language to be displayed.

(4) Click the Save button. The change is reflected at your next login.

(1)

(2)

(3)

(4)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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Q4 How Can I Change My Password?

A. RHQ Account User can change the password by following the instruction below. Account

information (User name, Email Address) can’t be changed.

Partner Account User and Sales Company Account User can change account information

(User name, Email Address).

(1) Click the user name on the top right of the page.

(2) Select and click Change Password from the Menu.

(3) Enter the current password and a password to replace with.

(4) Click the Save button. The password is updated.

(1)

(2)

(3)

(4)

KYOCERA eAppsMaker Sales Company Account Management Operating Manual

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Q5 What Kind Of Information Can RHQ Access?

A. RHQ can access information from sales companies that it has created. (Please refer to the

diagram below.) For details on information access, please refer to "Security Paper".

Sales Company

RHQ

Dealer

Create Account

Dealer

Create Account

Cannot

Access

Cannot

Access

Cannot

Access

Can Access

EAMSCAMUGKDEN111.2018.06

KYOCERA eAppsMaker User guide

KYOCERA eAppsMaker User guide

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