MicroNet SP5208 User manual

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Users Manual
IP PBX Gateway
Model No.: SP5208
Website: http://www.micronet.info
1
About this User’s Manual
This User’s Manual gives users basic steps on installation and operation. Please
read this manual chapter by chapter.
Chapter 1. Introduction
Introduce the IP Telephony Gateway to users in terms of feature, appearance,
and application.
Chapter 2. Startup
Help user complete basic configuration.
Chapter 3. Web Administration
Provide command reference of Web Interface for advanced setting.
Chapter 4. Basic Operation
Show user how to use the device to process phone call.
Chapter 5. Specification
List the specification of the gateway in detail.
Online Upgrade
Please refer to http://www.micronet.info/ for additional support.
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Table of Content
1...Introduction.............................................................................................. 3
1.1 Key Features................................................................................................ 3
1.2 Physical Description..................................................................................... 4
2...Startup ...................................................................................................... 6
2.1 Login into the System................................................................................... 6
2.2 Network Configuration.................................................................................. 8
2.2.1 Static IP ......................................................................................................... 10
2.2.2 DHCP.............................................................................................................11
2.2.3 PPPoE........................................................................................................... 12
2.2.4 Service Registration...................................................................................... 13
3...Web Administration............................................................................... 14
3.1 Login........................................................................................................... 14
3.2 Service ....................................................................................................... 15
3.2.1 Preference..................................................................................................... 15
3.2.2 Extension Line............................................................................................... 16
3.2.3 PSTN Line..................................................................................................... 18
3.2.4 SIP Trunk....................................................................................................... 19
3.2.5 IVR Greeting.................................................................................................. 21
3.2.6 Status............................................................................................................. 23
3.3 Management .............................................................................................. 24
3.3.1 Backup-Restore Setting................................................................................ 24
3.3.2 Upgrade Firmware......................................................................................... 25
3.3.3 Reset to Default............................................................................................. 28
4...Basic Operation ..................................................................................... 29
5...Specification........................................................................................... 30
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1. Introduction
Micronet SP5208 IP PBX Gateway is an innovative VoIP gear that provides 6
FXS ports for extension calling and SIP trunk for inbound/outbound calls via
ITSP/ISP. Users can benefit from VoIP via built-in PBX functionalities, such as
automated attendant, operator, SIP/PSTN trunk, dial plan, etc, that are supported
by the ease-to-use device.
In addition, SP5208 supports 2 FXO ports to connect with PSTN lines which
are subscribed for company’s representative telephone number. By just connecting
FXO ports, users can make/receive calls via PSTN lines with default configuration.
Company with IP-based platform still can receive daily phone calls from PSTN or
GSM, if the direct calling with PSTN number to VoIP network is not supported by
ITSP/ISP. SP5208 also provides PSTN backup by FXO connections, even if power
or network fails. With the smart designs, SP5208 is a perfect VoIP solution to small
business customers.
1.1 Key Features
z IETF SIP standards compliant
z Support extension calling among 6 FXS ports
z Support 2 FXO ports to connect with PSTN lines
z Support SIP trunk for inbound/outbound SIP calls via ITSP/ISP
z Support single-account registration for representative number
z Support prefix routing for outbound calling via PSTN or SIP trunk
z Support simple IVR / automated attendant and operator setting
z Support PSTN backup for power/register failure
z Provide convenient call features: call hold, call transfer, call forward, Speed dial,
emergency call (PSTN), etc
z Well interoperability with industry-leading IP-PBX/Soft-Switch, such as Alcatel,
Lucent, Siemens, etc.
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1.2 Physical Description
SP5208 Front Panel
LED Indicators
LED Status Description
POWER
On / Green The Power is on
READY
Blink / Green Booting up for self test
Blink / Green Gateway reg. fails
PROXY
Constant / Green Gateway reg. successes
WAN
Blink / Green Transmitting or receiving data /Network
connection established
LAN (1-4)
Blink / Green Transmitting or receiving data /Network
connection established
On / Orange Busy / Off-hook
T1 – T8
Off Available / On-hook
On / Orange Busy
L1 – L2
Off Available
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SP5208 Rear Panel
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RESET Factory default button. Press and hold for 5 seconds to reset
T3-T8 The RJ-11 FXS port 1-8, connects analog phone sets, trunk line in PABX.
T1/L1-T2/L2 It is a pair of FXO and FXS connector. The different is that the when power off
or application is crashed, the FXO and FXS will be connected together
automatically for local surviving.
WAN RJ-45 port of 10/100M for connecting to modem
LAN (1-4) RJ-45 port of 10/100M for connecting to PC or hub/switch that connects PCs
DC 12V The power socket, input AC 100V~120V; output DC12V.3A
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2. Startup
2.1 Login into the System
First of all, connect your computer to MICRONET SP5008A / SP5018A / SP5058As
LAN port by using DHCP. The IP address assign to your computer should be
192.168.123.x by default. Once you can get the IP address from MICRONET
SP5008A / SP5018A / SP5058A, you can start the configuration as below.
Step 1. Connect LAN port to your managing PC. Or, connect the gateway with PC
by hub/switch.
Step 2. Launch your web browser with http://192.168.123.123/. Please configure
IP address of PC with 192.168.123.x. Or set up your PC in DHCP mode to
get IP address automatically.
Step 3. The Password screen now appears. Type “root” in the user name field,
and your password (none by default) in the password field.
Step 4. You will enter the main page of the web configuration interface after you
keyed in the username and password correctly (see figure below).
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2.2 Network Configuration
By default, the gateway is in NAT mode (router mode) and can share Internet
access with PCs. Go to [ Network Configuration / WAN Setting ], and configure
WAN setting according to actual condition. In default IP type of DHCP client, it
requests necessary IP information from your ISP automatically.
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Note:
1. Different ISPs require different methods of connecting to the Internet. Please consult your
ISP to select right IP type (Fixed IP, PPPoE) of WAN.
2. You can retrieve the IP address of the WAN port by keying #126# on the phone set that is
connected to the FXS port of the gateway. You will hear an IVR announcing the current IP
address of the WAN port.
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WAN Setting
Item Description Static IP DHCP PPPoE
Default gateway Specify the IP address of the
default gateway.
V
Remote access
restriction
Restricts/Blocks users connecting
to the WAN port’s IP remotely, you
can Enable/Disable this option.
V V V
PPPoE userID Specify the username of the
PPPoE account
V
PPPoE password Specify the password associated to
the PPPoE account above.
V
Reboot after remote host
disconnection
When the remote host (PPPoE)
fails, the gateway will retry 3 times
to reconnect, if there is no reply
from the remote host within 3 tries,
then the gateway will reboot. You
can Enable/Disable this option.
V
MTU It is used to specified the max
transmission unit when using
PPPoE. The default value is 1492
and it could be smaller is you are
encounter the PPPoE connecting
issues.
V
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2.2.1 Static IP
1. Press the “Apply” button (at the bottom) after you finish to save changes.
2. Press the “Reboot” button to apply the changes.
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2.2.2 DHCP
1. Press the “Apply” button (at the bottom) after you finish to save changes.
2. Press the “Reboot” button to apply the changes.
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Note:
When you are using DHCP in WAN and not connected, please make sure you connect Ethernet
before use PC to connect to LAN port.
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2.2.3 PPPoE
1. Input PPPoE user ID and password
2. Press the “Apply” button (at the bottom) after you finish to save changes.
3. Press the “Cancel” button (next to the Apply button) to clear the values in the
page.
4. Press the “Reboot” button to apply the changes.
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2.2.4 Service Registration
Step 1:
Go to [ Service > SIP Trunk ] and set the server information here, if this VoIP
gateway wants to use SIP Proxy service to transfer the VoIP call.
SIP incoming Route: Specify the SIP incoming call routing rule, via IVR or
direct to operator.
Route to Operator if IVR busy: If you select IVR mode for SIP incoming call,
system will route the call to operator automatically when IVR is busy.
Secondary SIP Proxy Server: Enable/Disable Secondary SIP Proxy Server
Line Number: Specify the SIP line number
User ID: Specify SIP account
Password: Set password of SIP account
Primary SIP Proxy Server: Specify the IP address
Primary SIP Proxy Port: Specify the port number, the default port number is
5060
Primary SIP Domain: Specify the Domain name
Primary Outbound Proxy Server: Specify the IP address
Primary Outbound Proxy Port: Specify the port number, the default port
number is 5060
Step 2: Press the “Apply” button after you finish configuration.
Step 3: Press the “Reboot” button to apply the changes.
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3. Web Administration
3.1 Login
1. You can change the login password of SP5208. If you set the new password,
please remember it and use the new password when the device is rebooted.
2. Press the “Apply” button (at the bottom) after you finish to save changes.
3. Press the “Reboot” button to apply the changes.
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3.2 Service
To initial the VoIP service, you will need a SIP account from ISP/ITSP. To configure
the relevant SIP settings, please refer to the instructions step by step.
3.2.1 Preference
1. In the “Preference” section, you can specify the “Codec Policy” by your
requirement of environment. The priority of codecs for the three types are
shown below:
¾ Bandwidth: If your Internet Connection had very limited bandwidth,
please select bandwidth priority. The codec priority will be G.723, G.729
and G.711.
¾ Regular : For most of case or unknown environment, please select
Regular. The codec priority will be G729, G.723 and G.711.
¾ Quality : If your network is only running on the LAN environment or
have no any concerns of bandwidth, please select Quality. The codec
priority will be G.711, G.729 and G.723
The default setting is “Regular”.
2. Press the “Apply” button (at the bottom) after you finish to save changes.
3. Press the “Reboot” button to apply the changes.
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3.2.2 Extension Line
In the “Extension Line Setting” section, you can set the operator priority of the
extensions for incoming call. The detail instruction explained below:
Caller ID
Enable or Disable the Caller ID Sending to
Telephone Set. You have to use Caller ID phone
in order to display the caller information. If
unsure, please set to Disable.
Caller ID Type
Specify the caller ID Type of your phone set :
DTMF, FSK (Bellcore), ETSI (Before Ring) or
ETSI(Between Ring)
Operator Ring Mode
Specify the Operator Ring Mode:
1. “Priority Ring”: The operator will be hunted
based on the priority defined in extension. If
the higher priority’s extension is busy, the call
will automatically hunt to second one and so
on.
2. Simultaneous Ring: Parallel Ring all priority
of operators’ extension, exclude those
extension’s operator set to ”NA”.
Ring Time
Specify ring time: 5~60 sec. It is used for priority
hunting which define how long the system will
think the ringing operator is not able to take the
call and hunt to next. The default value is 20 to 40
seconds.
Operator Short Code
Specify the short code of Operator (eg. 9 or 0).
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The default value is 9.
TEL 1 ~TEL6
Line Number
Specify the extension number
Operator
Specify the Operator priority of incoming call; you
can set the priority from 1
st
to 6
th
or “NA” for
extension. TEL1 and TEL2 are the default
operators.
Forward Condition
Specify the extensions forward condition, you
can choose the following:
¾ Disable
¾ UNCONDITIONAL
¾ BUSY
¾ NO ANSWER
¾ BUSY + NO ANSWER
Forward TEL
Specify the forward extension number
1. Press the “Apply” button (at the bottom) after you finish to save changes.
2. Press the “Reboot” button to apply the changes.
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3.2.3 PSTN Line
In the “PSTN Line” section, you can define the routing rule of incoming/outgoing
PSTN call, the detail information please refer to the table below.
PSTN Line Setting
PSTN incoming Route
Specify the PSTN incoming call routing rule, via
IVR or direct to operator.
PSTN Call Notice
If you Select “Yes”, system will send a PSTN call
notice tone before dialing when the SIP trunk
(Ethernet) is fail.
Select “No”, this feature will be disabled.
Disconnect Tone
Country Template
Specify the location of SP5208; Click the “Use”
icon when you select the correct country. System
will use the selected country’s PSTN tone to
become the active value. You can modify it if
necessary.
Route Setting
Those prefix defined here, will be route to PSTN
no matter VOIP is active or not.
1. Press the “Apply” button (at the bottom) after you finish to save changes.
2. Press the “Reboot” button to apply the changes.
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3.2.4 SIP Trunk
In the “SIP Trunk” section, you have to set the SIP account for VOIP service.
SIP Trunk Setting
SIP incoming Route
Specify the SIP incoming call routing rule, via IVR or
direct to operator.
Route to Operator if IVR busy
If you select IVR mode for SIP incoming call, system will
route the call to operator automatically when IVR is
busy.
Set “Yes” to enable.
Set “No” to disable.
Secondary SIP Proxy Server
Enable/Disable Secondary SIP Proxy Server
SIP Account Setting
Line Number
Specify the SIP line number
(This item is essential for VOIP service)
User ID
Specify SIP account
(This item is essential for VOIP service)
Password
Set password of SIP account
(This item is essential for VOIP service)
Primary SIP Proxy Server
Specify the IP address
(This item is essential for VOIP service)
Primary SIP Proxy Port
Specify the port number, the default port number is
5060
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