HME ZOOM Nitro CU60 Quick start guide

Brand: HME

Model: ZOOM Nitro CU60

Type: Quick start guide

HME ZOOM Nitro CU60 is an advanced drive-thru timer system that provides detailed insights into your drive-thru operation, helping you identify areas for improvement and optimize performance. With its ability to measure drive-thru lane events at up to eight detection points, including menu boards, cashier windows, service windows, and pull-forward areas, you can gain a comprehensive view of the customer journey through your drive-thru.

Carlsbad # 1

VERSION: 4.0B13M10F6

08:50:48

06:00

09:00

NOVEMBER 4

MONDAY

DAYPART - 1

BREAKFAST 1

SHIFT - 1

MORNING

06:00

12:00

3:55

2:50

1:16

0:42

Pull-Forward

Mobile Pickup

Leaderboard Ranking

Car Count Current Hour

Menu 1 Time

0:25

Hour AVG

0:22

% Goal Metric

80%

Goal

98%

of 12

Service Time

0:32

Hour AVG

0:30

Goal

0:29

0:30

Goal

Lane Total Time

2:45

Hour AVG

3:00

Goal

2:41

Cars per Hour

Best

Pace

Goal

MENU 1

CASHIERSERVICE

WINDOW

PRE-MENU

2:41 0:45

0:22

MENU 1

00:00

00:03

ZOOM Nitro® Drive-Thru Timer System Quick Start Guide

ZOOM Nitro Drive-Thru Timer Overview

Measures drive-thru lane events for comparison to your service time goals at

up to eight detection points in the drive-thru lane. The Dashboard displayed

below provides an example overview for a single-lane drive-thru with six lane

detectors (MENU 1, CASHIER, SERVICE, and three Pull-Forward detectors) as well

as two independent detectors (Mobile Pickup).

Lane Total Time

White number by car indicates total

time car has been in lane. Car color

changes based on Total Time goals.

Event Time

The amount of time car has spent at a detection point.

Lane Total Time

Is the Total Time tracked from a starting detection point (usually the first

detector in the lane, “MENU 1” in this example) to the departure from the

last detection point in the lane (“SERVICE” in this example). Cars will dis-

play “0:00” until they arrive/depart the first detection point.

MENU 1 Detection

Point: First detection

point, others include

CASHIER & SERVICE.

Goal

The target goal time for a detection point.

Cars Per Hour

Total number of cars

served for the current

hour.

Best: Best result ever

achieved for an hour.

Prev: The result of the

previous hour.

Pace: Predicts the final

result for the hour

based on current count.

Goal: The target result

desired for the hour.

Average Time

Average time car has spent at a detection point.

Click to open sidebar menu (see

Dashboard image on page 2).

Pull-Forward

Awaiting orders at areas

off the drive-thru lane or

at a PF window help keep

the lane fluid and free

from congestion.

Mobile Pickup

Parking areas reserved

for call-in orders.

These are independent

detectors (not part of

the drive-thru lane).

So what’s with the colors?

Color-coded cars and values provide an easy method for identifying how a metric is

performing against a preset goal. Goals are used to motivate performance.

• A green car or value like this

0:32

2:01

0:29

0:32

2:01

0:29

indicates you are exceeding your goal.

• A yellow car or value like this

0:32

2:01

0:29

0:32

2:01

0:29

indicates you are meeting your goal.

• A red car or value like this

0:32

2:01

0:29

0:32

2:01

0:29

indicates you are not meeting your goal.

Leaderboard Ranking

Car Count Current Hour

Menu 1 Time

0:25

Hour AVG

0:22

% Goal Metric

80%

Goal

98%

of 12

Service Time

0:32

Hour AVG

0:30

Goal

0:29

0:30

Goal

Lane Total Time

2:45

Hour AVG

3:00

Goal

2:41

Cars per Hour

Best

Pace

Goal

1. To edit your Dashboard, use a mouse connected to the

USB port on the CU or use a back-oce PC if congured

on the same network. Click on to open screen below.

2. Click on the SECURITY

3. Log in to the system.

Note: The manager

assigns permissions and

passwords. If you do not

have a password, contact

HME Technical Support

at the number below

to obtain a temporary

Manager password.

4. Once logged in,

click on DASHBOARD

SETTINGS in the

sidebar menu to edit.

Timer Signal Processor (TSP)

Receives event data from car

detections in a drive-thru lane or

reserved parking location.

TSP Mounted location:

Control Unit (CU) Receives and

processes data from the TSP to

provide information for the ZOOM

Dashboard display.

CU Mounted location:

Need more help?

Your System

How to make changes to your ZOOM Nitro Timer

ZOOM Nitro

™

A copy of this guide and more information can be found by scanning

this QR code above. When you land on the web page, navigate to

Drive-Thru Timer Systems and click/tap on ZOOM Nitro to expand.

Or go to: https://www.hme.com/qsr/drive-thru-user-manuals

Need help? Call 1-800-848-4468, options 1,2,3

or email us at [email protected]

HME, INC.

2848 Whiptail Loop, Carlsbad, CA 92010 USA

Fax: 858-552-0172 | www.hme.com

Dashboard Layout

Click to open pane and select your desired layout.

Language

The default language is English. Click on Canadian flag for French.

Also, visit the HME Training Portal at:

https://www.hme.com/training

Lane and Data

Section Graphics

Click on a graphical

element on the

Dashboard to open

it for editing.

In this example,

the lane graphic is

selected. Use the

fields under Lane

Settings to edit

what is displayed.

Drive-Thru Leaderboard®

The Drive-Thru Leaderboard shows the top three and

bottom three stores ranked against others in your network.

Your store will be outlined and displayed with its closest

competitors.

Your Store

Your store will always be outlined and displayed

with its closest competitors.

Top 3 Stores

Top 3 performing stores in your network.

HME ZOOM Nitro CU60 Quick start guide

HME ZOOM Nitro CU60 Quick start guide

HME ZOOM Nitro CU60 Quick start guide

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