QMS Magicolor 2 Desklaser User manual

Category
Laser/LED printers
Type
User manual


®

®




The following are trademarks or registered trademarks of their respective owners. Other
product names mentioned in this manual may also be trademarks or registered
trademarks of their respective owners. Registered trademarks are registered in the
United States Patent and Trademark Office; some trademarks may also be registered in
other countries. QMS, and the QMS logo are registered trademarks of QMS, Inc.
TrueType/Apple Computer, Inc. Windows/Microsoft Corporation. Xerox/Xerox
Corporation. Hammermill/Hammermill. Avery/Avery. PrintMagic/Software 2000, Ltd.
Corporation.

The digitally encoded software included with your QMS
magicolor
2 DeskLaser is
Copyrighted © 1999 by QMS, Inc. All Rights Reserved. This software may not be
reproduced, modified, displayed, transferred, or copied in any form or in any manner or
on any media, in whole or in part, without the express written permission of QMS, Inc.

This manual is Copyrighted © 1999 by QMS, Inc., One Magnum Pass, Mobile, AL
36618. All Rights Reserved. This manual may not be copied in whole or in part, nor
transferred to any other media or language, without the express written permission of
QMS, Inc.

QMS, Inc. reserves the right to make changes to this manual and to the equipment
described herein without notice. Considerable effort has been made to ensure that this
manual is free of inaccuracies and omissions. However, QMS, Inc. makes no warranty
of any kind including, but not limited to, any implied warranties of merchantability
and fitness for a particular purpose with regard to this manual. QMS, Inc. assumes
no responsibility for, or liability for, errors contained in this manual or for incidental,
special, or consequential damages arising out of the furnishing of this manual, or the
use of this manual in operating the equipment, or in connection with the performance of
the equipment when so operated.


About the Documentation .................................................1-2
About This Manual .............................................................1-3
Typographic Conventions .................................................1-5


Introduction ........................................................................2-2
Configuring the Windows 95/98 Printer Driver ...............2-2
Setting the Printer Driver Defaults 2-2
Configuring the Printer Driver for the Current
Print Job 2-6

Configuring Windows 95/98 Options through the
Application ...................................................................2-8
Configuring Paper Options 2-8
Configuring Quality Options 2-14
Configuring Image Settings Options 2-17
Configuring the Windows NT 4.0 Printer Driver ............2-21
Methods of Configuration 2-21
A Note About Default Settings 2-28
Configuring Windows NT 4.0 Options through the
Application .................................................................2-29
Configuring Paper Options 2-29
Configuring Quality Options 2-35
Configuring Image Settings Options 2-38
Sharing the Printer ...........................................................2-42
Sharing Over a Parallel Connection ...............................2-42
Windows 95/98 2-42
Windows NT 4.0 2-44
Sharing Someone Else's Printer 2-46
Removing Users from Sharing 2-47
Using the Printer Status Monitor ....................................2-50
Windows 95/98 2-50
Windows NT 4.0 2-53
Using the QMS Network Print Monitor ...........................2-56
Components 2-57

Introduction ........................................................................3-2
Loading the Media Cassette .............................................3-2
Paper Specifications 3-2
Prepare the Paper 3-3

Load the Cassette 3-4
Using Letterhead and Memo Media 3-5
Using Media Other than Plain Paper ................................3-6
Using Envelopes 3-6
Using Glossy Stock 3-9
Using Labels 3-10
Using Thick Stock 3-11
Using Transfer Media 3-12
Using Transparencies 3-12
Media Sizes and Imageable Areas ..................................3-14
Working Within the Imageable Area 3-15
Page Margins 3-18
Image Alignment 3-18
Media Size versus Cassette Size 3-18
Storing Media ...................................................................3-18
Using Toner Cartridges ...................................................3-19
Toner Cartridge Life 3-19
Refilled Toner Cartridges 3-20
Ordering Toner Cartridges 3-20
Toner Cartridge Storage 3-20
Replacing a Toner Cartridge ...........................................3-21
Printing on Both Sides (Duplex Printing) ......................3-23
DeskLaser—Manual Duplexing 3-23
Duplex Model—Auto Duplexing 3-23
Continuous Printing ........................................................3-24
Media Types 3-24
Print Runs 3-24
Cancelling a Print Job .....................................................3-25
Cancelling from the Control Panel 3-25
Cancelling from the Computer 3-25


Introduction ........................................................................4-2
Message Window ...............................................................4-2
Control Panel Indicators ...................................................4-3
Control Panel Keys ............................................................4-4
Online and Cancel Keys 4-4
Menu, Select, Previous, and Next Keys 4-5
Printer Configuration .........................................................4-5
The Configuration Menu 4-6
Accessing the Configuration Menu 4-7
Selecting Configuration Menu Options 4-7
Setting Energy Conservation 4-8
Setting the Message Window Language 4-9
Setting the Internet Address 4-9
Setting the Subnet Mask 4-10
Setting the Router Address 4-11
Using the Service Menu 4-11
Using the Board Test Menu 4-11
Using the Test Page Menu 4-11
Setting the Ethernet HW (Hardware)
Address 4-12

Introduction ........................................................................5-2
Additional Media Cassettes ..............................................5-3
Lower Input Feeder ...........................................................5-3
What's in the Kit? 5-3
Unpacking the Lower Input Feeder 5-4
Installing the Lower Input Feeder 5-4

Single In-Line Memory Modules .......................................5-7
Antistatic Protection 5-8
How the Computer and Printer Use Memory 5-8
Installation Procedure 5-9
Updating System Software .............................................5-11
Updating the Printer Drivers ...........................................5-12
Windows 95/98 Printer Driver 5-12
Windows NT 4.0 Printer Driver 5-14

Introduction ........................................................................6-2
Handling the Printer ...........................................................6-2
Maintenance Schedule ......................................................6-4
Cleaning Schedule 6-4
Preventive Maintenance Schedule 6-6
Replacement Schedule 6-7
Cleaning the Printer ...........................................................6-9
Guidelines for Cleaning Inside the Printer 6-9
Cleaning the Transfer Unit 6-9
Cleaning the Paper Exit Rollers 6-14
Cleaning the OPC Belt Cartridge 6-16
Cleaning the Laser Lens 6-21
Cleaning the Duplexer 6-24
Cleaning the Exterior of The Printer 6-30
Replacing the Fuser Oil Bottle and Cleaning Roller .....6-31
Replacing the OPC Belt Cartridge ..................................6-35
Replacing the Ozone Filter ..............................................6-39
Replacing the Waste Toner Pack ..................................6-40

! "#
Introduction ........................................................................7-2
Preventing Media Jams ....................................................7-2
Understanding the Media Path .........................................7-3
DeskLaser 7-3
Duplex Model 7-4
Understanding Media Jam Status Messages ..................7-5
Removing Media Jams ......................................................7-5
Misfeed Jams 7-6
Inner Jams, Drum Jams, and Outer Jams 7-6
Duplexer Jams 7-9
Other Jams 7-13
$ %&
Introduction ........................................................................8-2
Status and Service Messages ...........................................8-2
Status Messages 8-2
Service Messages 8-11
Print Monitor Status Messages ......................................8-14
Spooler Status Information 8-14
Monitor Status Information 8-15
Printer Status Information 8-15
Troubleshooting Quick Check ........................................8-16
Printing a Test Page ........................................................8-17
Performing a Board Test .................................................8-18
Control Panel Problems ..................................................8-19
Data Indicator Continues to Blink 8-19

Jam Message Stays On 8-19
Printing Message Stays On 8-20
Media/Paper Mismatch Message Stays On 8-20
Output Problems ..............................................................8-20
Pages are Scaled 8-21
Only Partial Pages Print 8-21
Blank Pages “Print” 8-21
Not All Pages Print 8-22
Files Fail to Print 8-23
Fonts Don't Print Correctly 8-24
Frequent Media Jams 8-24
OPC Belt Cartridge Problems .........................................8-25
Duplexer Problems ..........................................................8-26
Print Quality Problems ....................................................8-28
General Print Quality Problems 8-28
Blurred or Lightly Stained Background 8-28
Colored Bands, Ribbing 8-29
Insufficient Gloss or Fusing 8-29
Irregular Print, Mottled Image 8-30
Missing Image at Edge 8-30
Mixed Color Image, Color Misregistration 8-31
Spotting 8-31
Too Dark 8-32
Too Light 8-32
Toner Smudges, Residual Images 8-33
Uneven Print Density 8-33
Vertical Streaking 8-34
Placing a Service Call ......................................................8-35

' (
Introduction ........................................................................9-2
What's Involved? 9-2
Remove Cables and Cassette(s) ......................................9-3
Remove the Toner Cartridges ..........................................9-3
Remove the OPC Belt Cartridge ......................................9-3
Prepare the Fuser Unit .....................................................9-5
Change the Waste Toner Pack .......................................9-10
Remove the Lower Input Feeder ....................................9-11
Repack the Printer ...........................................................9-14
) * +#+
Sources of Support ........................................................... A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Internet A-2
QMS Customer Response Center (CRC) A-3
QMS World-wide Offices .................................................. A-4
QMS United States and Latin America A-4
QMS Canada A-4
QMS in Japan A-5
QMS EMEA A-5
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Engine and Controller Specifications ............................. B-2
Engine B-2
Controller B-4

Electrical B-5
Environmental B-6
Physical B-7
Print Media ........................................................................ B-7
PC Cable Pinouts ............................................................. B-9
Centronics/IEEE 1284 Parallel B-9
Ethernet B-11
Regulatory ...................................................................... B-12
Warranty Considerations ............................................... B-13
Consumables and Your Warranty B-13
Electrostatic Discharge and Your Warranty B-14
%.
Introduction ....................................................................... C-2
Terminology ...................................................................... C-2
Subnetting ......................................................................... C-4
Subnet Masks C-4
Internet Routing ................................................................ C-5
Class A, B, and C Internet Addresses C-5
/
Manual Notice .................................................................... D-2
FCC Compliance Statement ............................................. D-2
Canadian Users Notice ..................................................... D-3
Laser Safety ....................................................................... D-3

International Notices ........................................................ D-4
Power Cord D-4
Colophon ........................................................................... D-4
0

% 1 1 1
“About the Documentation” on page 1-2
“About This Manual” on page 1-3
“Typographic Conventions” on page 1-5




You received the following documentation with your QMS
magicolor
2 DeskLaser:
QMS
magicolor
2
DeskLaser
Installation Guide
(In hard copy and on
the
QMS
magicolor
2
DeskLaser Print Sys-
tem Documentation
and Software
CD-ROM.)
This handout assists in getting the printer up and
running. It is to be used as a quick setup reference
only and should be used in conjunction with the full
Setup Guide
and
Users Guide
.
QMS
magicolor
2
DeskLaser
Setup Guide
(In hard copy and on
the
QMS
magicolor
2
DeskLaser Print
System
Documentation and
Software
CD-ROM.)
This manual contains detailed, illustrated
instructions to guide you as you unpack and set
up your printer, connect it to a computer via the
parallel or Ethernet interface, and install the
Windows 95/98 or Windows NT printer drivers.
QMS
magicolor
2
DeskLaser
User’s Guide
(On the
QMS
magicolor
2
DeskLaser
Documentation and
Software
CD-ROM.)
You’re looking at this manual right now. The
following section, “About this Manual,” tells you
whats included in this manual.

 

This manual guides you through the day-to-day operation of your printer and provides
troubleshooting information. It is organized as follows:
Introduction
Presents an overview of this manual.
Working with the Printer
Drivers
Explains how to configure the printer drivers,
share the printer, and use both the Status
Monitor and the QMS Network Print Monitor.
Printing
Describes how to refill the media cassette,
print on different types of media, prevent
media jams, and cancel a print job, as well
as how to replace a toner cartridge.
Control Panel
Introduces the parts of the control panel and
discusses how to use the keys and the
configuration menu.
Printer Options
Explains how to install available options, and
how to update system software and printer
drivers.
Maintenance
Describes how to handle and clean your
printer.
Media Jams
Explains how to locate and clear media
jams.
Troubleshooting
Interprets printer and QMS Network Print
Monitor status messages, explains how to
remove a media jam, and discusses various
output problems.
Repacking the Printer
Describes how to repack the printer for
storage or shipment.

!
QMS Customer Support
Provides product sales and support
telephone numbers and describes how to
communicate with QMS through the
Internet.
Technical Specifications
Provides print engine, controller,
environmental, print media, consumable,
and cabling specifications.
TCP/IP Concepts
Defines TCP/IP terminology and then
discusses subnetting and Internet routing.
Notices
Lists manual and legal notices.
Index
"#$#
%&
 '

The following typographic conventions are used in this manual:
»Note:
Notes contain tips, extra information, or important information that deserves
emphasis or reiteration.
Caution:
Cautions present information that you need to know to avoid equipment
damage, process failure, or extreme annoyance.
WARNING!
Warnings indicate the possibility of personal injury if a specific procedure
is not performed exactly as described in the manual.
ACHTUNG!
Bitte halten Sie sich exakt an die im Handbuch beschriebene
Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte.
Mixed-Case
Courier
Text you type, and messages and information displayed on
the screen
Mixed-Case Italic
Courier
Variable text you type; replace the italicized word(s) with
information specific to your printer or computer
UPPERCASE COURIER Information displayed in the printer message window
lowercase italic
Variable information in text
UPPERCASE File and utility names
Press the Enter key (PC)
^ Press and hold down the Ctrl key (PC)
In Adobe Acrobat PDF versions of the manual, click to play
a QuickTime video clip of the procedure described in the
text.


% 1 1 1
“Configuring the Windows 95/98 Printer Driver” on page 2-2
“Configuring Windows 95/98 Options through the Application” on page 2-8
“Configuring the Windows NT 4.0 Printer Driver” on page 2-21
“Configuring Windows NT 4.0 Options through the Application” on page 2-29
“Sharing the Printer” on page 2-42
“Using the Printer Status Monitor” on page 2-50
“Using the QMS Network Print Monitor” on page 2-56



This chapter explains how to configure the QMS
magicolor
2 DeskLaser printer driv-
ers, share the printer, and use both the DeskLaser Printer Status Monitor and the
QMS Network Print Monitor.
 !
"
This section explains how to configure the QMS
magicolor
2 DeskLaser Windows 95/
98 printer driver. Online help is also available while you’re configuring the printer
driver. Just choose any Help button.
»Note:
If you’re using Windows NT, refer to “Configuring the Windows NT 4.0 Printer
Driver” on page 2-21.

»Note:
Changes you make here apply to all documents. However, most changes you
make through your application override these settings.
1 Open the printer driver.
a From the Windows 95/98 Start menu choose Settings.
b Choose Printers.
c In the Printers window, select the QMS
magicolor
2
DeskLaser printer driver.
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QMS Magicolor 2 Desklaser User manual

Category
Laser/LED printers
Type
User manual

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