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Inspiron 15 5584

Dell Inspiron 15 5584 User manual

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Inspiron 5584
Service Manual
Regulatory Model: P85F
Regulatory Type: P85F001
 
 
   
 
   
       
© 2018 - 2019 Dell Inc. 
   Dell, EMC   
 Dell Inc. 
  
  
2019 - 06
Rev. A01
1 ........................................................................................................................... 9
.................................................................................................................................................................................9
2 ........................................................................................................................ 10
3 .....................................................................................................................................11
  — ESD......................................................................................................................................................11
 ESD................................................................................................................................................................. 12
.............................................................................................................................................................. 12
4 ..................................................................................................................................13
5  ............................................................................................................................................14
6 ...................................................................................................................................... 16
Procedure..............................................................................................................................................................................16
7 
.................................................................................................................................19
Procedure .............................................................................................................................................................................19
8 ........................................................................................................................................... 21

-............................................................................................................................................................... 21
Prerequisites......................................................................................................................................................................... 21
Procedure..............................................................................................................................................................................21
9 
..................................................................................................................................... 23

-.............................................................................................................................................................. 23
Procedure ............................................................................................................................................................................23
Post-requisites.....................................................................................................................................................................24
10 ................................................................................................................................. 25
.......................................................................................................................................................................25
Prerequisites...................................................................................................................................................................25
Procedure....................................................................................................................................................................... 25
Procedure.............................................................................................................................................................................26
11 ................................................................................................................................... 28
Procedure ............................................................................................................................................................................28
.........................................................................................................................................................................28
Procedure ...................................................................................................................................................................... 28
Post-requisites............................................................................................................................................................... 29
12 ....................................................................................................................................30
Contents
Contents 3
Prerequisites........................................................................................................................................................................ 30
Procedure.............................................................................................................................................................................30
13 ..................................................................................................................................... 32
Procedure............................................................................................................................................................................. 32
Post-requisites.....................................................................................................................................................................32
14  ....................................................................................................................................... 33
Procedure............................................................................................................................................................................. 33
15  .........................................................................................................................................34
Procedure ............................................................................................................................................................................34
16  / Intel Optane..................................................................................................35
Procedure.............................................................................................................................................................................35
17  / Intel Optane.................................................................................................. 37
Procedure to move the M.2 screw mount.......................................................................................................................37
Procedure ............................................................................................................................................................................38
18 .................................................................................................................................. 41
Prerequisites......................................................................................................................................................................... 41
Procedure..............................................................................................................................................................................41
19 .................................................................................................................................. 43
Procedure ............................................................................................................................................................................43
Post-requisites.....................................................................................................................................................................44
20 .............................................................................................................................45
Prerequisites........................................................................................................................................................................ 45
Procedure.............................................................................................................................................................................45
21 .............................................................................................................................. 46
Procedure ............................................................................................................................................................................46
Post-requisites.....................................................................................................................................................................46
22 ......................................................................................................................................47
Prerequisites.........................................................................................................................................................................47
Procedure............................................................................................................................................................................. 47
23 ................................................................................................................................... 49
Procedure ............................................................................................................................................................................49
Post-requisites.....................................................................................................................................................................50
24 ................................................................................................................................ 51
Prerequisites......................................................................................................................................................................... 51
Procedure..............................................................................................................................................................................51
4
Contents
25 ................................................................................................................................53
Procedure ............................................................................................................................................................................53
Post-requisites.....................................................................................................................................................................53
26 ............................................................................................................................. 55
.........................................................................................................................................................................55
Prerequisites.................................................................................................................................................................. 55
Procedure.......................................................................................................................................................................55
Procedure.............................................................................................................................................................................58
27 ................................................................................................................................60
Procedure ............................................................................................................................................................................60
........................................................................................................................................................................... 61
Procedure .......................................................................................................................................................................61
Post-requisites............................................................................................................................................................... 63
28   I/O..................................................................................................................................64
Prerequisites........................................................................................................................................................................ 64
Procedure.............................................................................................................................................................................64
29   I/O................................................................................................................................... 67
Procedure ............................................................................................................................................................................ 67
Post-requisites.....................................................................................................................................................................68
30 ..................................................................................................................................69
Prerequisites........................................................................................................................................................................ 69
Procedure.............................................................................................................................................................................69
31 ....................................................................................................................................70
Procedure............................................................................................................................................................................. 70
Post-requisites.....................................................................................................................................................................70
32 ................................................................................................................................71
Prerequisites......................................................................................................................................................................... 71
Procedure..............................................................................................................................................................................71
33 ................................................................................................................................. 72
Procedure ............................................................................................................................................................................ 72
Post-requisites..................................................................................................................................................................... 72
34 
  ...............................................................................................................73
Prerequisites.........................................................................................................................................................................73
Procedure............................................................................................................................................................................. 73
35 
  ................................................................................................................75
Procedure ............................................................................................................................................................................ 75
Post-requisites.....................................................................................................................................................................75
Contents
5
36 .............................................................................................................................. 77
Prerequisites.........................................................................................................................................................................77
Procedure............................................................................................................................................................................. 77
37 ................................................................................................................................80
Procedure ............................................................................................................................................................................80
Post-requisites......................................................................................................................................................................81
38  ....................................................................................................................................82
Prerequisites.........................................................................................................................................................................82
Procedure............................................................................................................................................................................. 82
39  ..................................................................................................................................... 86
Procedure.............................................................................................................................................................................86
Post-requisites.....................................................................................................................................................................88
 
 BIOS..................................................................................................................................................88
40   ................................................................................................................. 89
Prerequisites........................................................................................................................................................................ 89
Procedure.............................................................................................................................................................................89
41   ....................................................................................................................91
Procedure..............................................................................................................................................................................91
Post-requisites......................................................................................................................................................................91
42 ..............................................................................................................................93
Prerequisites........................................................................................................................................................................ 93
Procedure.............................................................................................................................................................................93
43 ..............................................................................................................................94
Procedure ............................................................................................................................................................................94
Post-requisites.....................................................................................................................................................................94
44  ......................................................................................................................................95
Prerequisites........................................................................................................................................................................ 95
Procedure.............................................................................................................................................................................95
45  ....................................................................................................................................... 97
Procedure ............................................................................................................................................................................ 97
Post-requisites..................................................................................................................................................................... 97
46  .................................................................................................................................. 99
Prerequisites........................................................................................................................................................................ 99
Procedure.............................................................................................................................................................................99
47  ................................................................................................................................... 101
Procedure ........................................................................................................................................................................... 101
6
Contents
Post-requisites................................................................................................................................................................... 102
48 ................................................................................................................................ 103
Prerequisites.......................................................................................................................................................................103
Procedure........................................................................................................................................................................... 103
49 ................................................................................................................................ 105
Procedure .......................................................................................................................................................................... 105
Post-requisites................................................................................................................................................................... 105
50 .................................................................................................................................. 107
Prerequisites....................................................................................................................................................................... 107
Procedure............................................................................................................................................................................107
51 .................................................................................................................................108
Procedure .......................................................................................................................................................................... 108
Post-requisites................................................................................................................................................................... 108
52  ............................................................................................................. 109
Prerequisites.......................................................................................................................................................................109
Procedure........................................................................................................................................................................... 109
53  .............................................................................................................. 110
Procedure ........................................................................................................................................................................... 110
Post-requisites.................................................................................................................................................................... 110
54 
.....................................................................................................................................111

  Intel....................................................................................................................................................................111

..................................................................................................................................................................................... 111

Intel Serial IO................................................................................................................................................................. 111
   Intel............................................................................................................................................111

 Intel.....................................................................................................................................................................111

 ........................................................................................................................................................................... 111
55 .....................................................................................................................................112
..................................................................................................................................................................................112

 BIOS..................................................................................................................................................................112
................................................................................................................................................................................... 112
...................................................................................................................................................................................... 112
  CMOS.................................................................................................................................................................113
 BIOS ()   ...........................................................................................................................................113
56  .................................................................................................................................. 114
 BIOS.......................................................................................................................................................................... 114
 BIOS ( USB)......................................................................................................................................................... 114

 (ePSA) .................................................................................................................................114

 ePSA............................................................................................................................................................. 114

................................................................................................................................................................................. 115
Contents
7
 Intel Optane.......................................................................................................................................................... 116
 Intel Optane...........................................................................................................................................................116
 WiFi.............................................................................................................................................................................116
 .............................................................................................................................................................116
57 Getting help and contacting Dell............................................................................................... 117
8 Contents

 The images in this document may differ from your computer depending on the configuration you ordered.

1. Save and close all open files and exit all open applications.
2.    >  > 
 If you are using a different operating system, see the documentation of your operating system for shut-down
instructions.
3.   
4. Disconnect all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer.
5. Remove any media card and optical disc from your computer, if applicable.
1
 9

 Leaving stray or loose screws inside your computer may severely damage your computer.
1.    
2.   
3.    
4.   
5. 
2
10 

  
 Before working inside your computer, read the safety information that shipped with your computer. For more safety
best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
 Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the electrical outlet.
 To avoid damaging the computer, ensure that the work surface is flat and clean.
 To avoid damaging the components and cards, handle them by their edges, and avoid touching pins and contacts.
 You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that
shipped with the product or at www.dell.com/regulatory_compliance.
 Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the
metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static
electricity, which could harm internal components.
 When you disconnect a cable, pull on its connector or on its pull tab, not on the cable itself. Some cables have
connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When
disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure
that the ports and connectors are correctly oriented and aligned.
 Press and eject any installed card from the media-card reader.
  — ESD
ESD  expansion   DIMMs     
    ESD  

 Dell  Dell  

  ESD   
•  – 20   ESD   
  DIMM    "No
POST/No Video"   
•  –   80  ESD   DIMM   
         
   ( "")
 ESD
•  ESD      ESD   ESD
•    
•        

•   
3
 11
 ESD
    ,  

 ESD 
•   –              
     ESD     ESD  
 ESD  
•    –        ESD     
      ,  ESD,      ,  
   ESD 
   
•  ESD –  ESD      

       
         
• –  ESD      
•   –  ESD         
        ESD 
   ESD   Styrofoam     12  30
 
•  ESD –  ESD        
 ESD   ESD      ESD 
 ESD    ESD     ESD
  
•  –   ESD     Dell
  

  ESD
 ESD    Dell  
  

 ESD     Dell
  

 

 50  
1.  
2.  
3.  
4.    
5.     
6.    
12



• Phillips screwdriver #1
• Flat-head screwdriver
• Plastic scribe
4
 13

        


     
    
 1. Screw list
Component Secured to Screw type Quantity Screw image
Base cover Palm-rest and keyboard
assembly
M2.5x6 7
Battery Palm-rest and keyboard
assembly
M2x3 4
Display panel Display back-cover and
antenna assembly
M2x2.5 4
Fan Palm-rest and keyboard
assembly
M2x3 3
Hard-drive assembly Palm-rest and keyboard
assembly
M2x3 4
Hard-drive bracket Hard drive M3x3 4
Heat sink (for computers
shipped with discrete
graphics)
System board M2x3 3
Hinges Palm-rest and keyboard
assembly
M2.5x5 6
Hinge brackets Display back-cover and
antenna assembly
M2x2 8
I/O board Palm-rest and keyboard
assembly
M2x3 2
Power-adapter port Palm-rest and keyboard
assembly
M2x3 1
Power-button bracket Palm-rest and keyboard
assembly
M2x2 2
Power button with
fingerprint reader
(optional)
Palm-rest and keyboard
assembly
M2x2 2
Solid-state drive/Intel
Optane
Palm-rest and keyboard
assembly
M2x3 1
System board Palm-rest and keyboard
assembly
M2x2 2
System board Palm-rest and keyboard
assembly
M2x3 2
5
14 
Component Secured to Screw type Quantity Screw image
Touchpad bracket Palm-rest and keyboard
assembly
M2x2 3
Wireless-card bracket System board M2x3 1
 15

 Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After
working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1. Remove the seven screws (M2.5x6) that secure the base cover to the palm-rest and keyboard assembly.
2. Loosen the two captive screws on the base cover.
3. Using a plastic scribe, pry the base cover starting from notches located at the top-left corner of the computer base.
4. Lift the base cover off the palm-rest and keyboard assembly.
6
16 
NOTE: The following steps are applicable only if you want to further remove any other components from your
computer.
5. Disconnect the battery cable from the system board.

17
6. Press and hold the power button for 5 seconds to ground the computer and drain the flea power.
18



 Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After
working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1. Connect the battery cable to the system board, if applicable.
2. Place the base cover on the palm-rest and keyboard assembly, and snap the base cover into place.
7

 19
3. Replace the seven screws (M2.5x6) that secure the base cover to the palm-rest and keyboard assembly.
4. Tighten the two captive screws that secure the base cover to the palm-rest and keyboard assembly.
20


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