Dell Inspiron 7580 User manual

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Inspiron 7580
Service Manual
Computer Model: Inspiron 7580
Regulatory Model: P70F
Regulatory Type: P70F002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2018 - 09
Rev. A00
Contents
1 Before working inside your computer............................................................................................................. 7
Before you begin ................................................................................................................................................................7
Safety instructions............................................................................................................................................................. 7
Recommended tools.......................................................................................................................................................... 7
Screw list.............................................................................................................................................................................8
2 After working inside your computer..............................................................................................................10
3 Removing the base cover..............................................................................................................................11
Procedure........................................................................................................................................................................... 11
4 Replacing the base cover............................................................................................................................. 13
Procedure.......................................................................................................................................................................... 13
5 Removing the battery...................................................................................................................................15
Prerequisites......................................................................................................................................................................15
Procedure.......................................................................................................................................................................... 15
6 Replacing the battery...................................................................................................................................16
Procedure.......................................................................................................................................................................... 16
Post-requisites.................................................................................................................................................................. 16
7 Removing the hard drive...............................................................................................................................17
Prerequisites...................................................................................................................................................................... 17
Procedure...........................................................................................................................................................................17
8 Replacing the hard drive...............................................................................................................................19
Procedure.......................................................................................................................................................................... 19
Post-requisites..................................................................................................................................................................20
9 Removing the solid-state drive/Intel Optane memory module...................................................................... 21
Prerequisites......................................................................................................................................................................21
Procedure.......................................................................................................................................................................... 21
10 Replacing the solid-state drive/Intel Optane memory module.................................................................... 22
Procedure..........................................................................................................................................................................22
Post-requisites..................................................................................................................................................................22
11 Removing the memory modules.................................................................................................................. 23
Prerequisites..................................................................................................................................................................... 23
Procedure..........................................................................................................................................................................23
12 Replacing the memory modules..................................................................................................................24
Procedure..........................................................................................................................................................................24
Contents
3
Post-requisites..................................................................................................................................................................24
13 Removing the coin-cell battery...................................................................................................................25
Prerequisites..................................................................................................................................................................... 25
Procedure..........................................................................................................................................................................25
14 Replacing the coin-cell battery...................................................................................................................26
Procedure..........................................................................................................................................................................26
Post-requisites..................................................................................................................................................................26
15 Removing the heat sink.............................................................................................................................. 27
Prerequisites..................................................................................................................................................................... 27
Procedure..........................................................................................................................................................................27
16 Replacing the heat sink.............................................................................................................................. 28
Procedure..........................................................................................................................................................................28
Post-requisites..................................................................................................................................................................28
17 Removing the fan....................................................................................................................................... 29
Prerequisites..................................................................................................................................................................... 29
Procedure..........................................................................................................................................................................29
18 Replacing the fan........................................................................................................................................ 31
Procedure.......................................................................................................................................................................... 31
Post-requisites..................................................................................................................................................................32
19 Removing the speakers.............................................................................................................................. 33
Prerequisites..................................................................................................................................................................... 33
Procedure..........................................................................................................................................................................33
20 Replacing the speakers..............................................................................................................................34
Procedure..........................................................................................................................................................................34
Post-requisites..................................................................................................................................................................34
21 Removing the wireless card........................................................................................................................35
Prerequisites..................................................................................................................................................................... 35
Procedure..........................................................................................................................................................................35
22 Replacing the wireless card........................................................................................................................37
Procedure..........................................................................................................................................................................37
Post-requisites..................................................................................................................................................................37
23 Removing the power-adapter port............................................................................................................. 38
Prerequisites..................................................................................................................................................................... 38
Procedure..........................................................................................................................................................................38
24 Replacing the power-adapter port............................................................................................................. 39
Procedure..........................................................................................................................................................................39
4
Contents
Post-requisites..................................................................................................................................................................39
25 Removing the I/O board............................................................................................................................ 40
Prerequisites..................................................................................................................................................................... 40
Procedure..........................................................................................................................................................................40
26 Replacing the I/O board.............................................................................................................................42
Procedure..........................................................................................................................................................................42
Post-requisites..................................................................................................................................................................43
27 Removing the display assembly..................................................................................................................44
Prerequisites..................................................................................................................................................................... 44
Procedure..........................................................................................................................................................................44
28 Replacing the display assembly..................................................................................................................46
Procedure..........................................................................................................................................................................46
Post-requisites..................................................................................................................................................................47
29 Removing the system board.......................................................................................................................48
Prerequisites..................................................................................................................................................................... 48
Procedure..........................................................................................................................................................................48
30 Replacing the system board....................................................................................................................... 51
Procedure.......................................................................................................................................................................... 51
Post-requisites..................................................................................................................................................................53
31 Removing the status-light board................................................................................................................ 54
Prerequisites..................................................................................................................................................................... 54
Procedure..........................................................................................................................................................................54
32 Replacing the status-light board................................................................................................................55
Procedure......................................................................................................................................................................... 55
Post-requisites................................................................................................................................................................. 55
33 Removing the touchpad.............................................................................................................................56
Prerequisites.....................................................................................................................................................................56
Procedure......................................................................................................................................................................... 56
34 Replacing the touchpad............................................................................................................................. 58
Procedure......................................................................................................................................................................... 58
Post-requisites................................................................................................................................................................. 59
35 Removing the keyboard............................................................................................................................. 60
Prerequisites.....................................................................................................................................................................60
Procedure......................................................................................................................................................................... 60
36 Replacing the keyboard............................................................................................................................. 62
Procedure..........................................................................................................................................................................62
Contents
5
Post-requisites..................................................................................................................................................................63
37 Removing the palm rest............................................................................................................................. 64
Prerequisites..................................................................................................................................................................... 64
Procedure..........................................................................................................................................................................64
38 Replacing the palm rest............................................................................................................................. 65
Procedure......................................................................................................................................................................... 65
Post-requisites................................................................................................................................................................. 65
39 Downloading drivers.................................................................................................................................. 66
Downloading the audio driver.........................................................................................................................................66
Downloading the graphics driver................................................................................................................................... 66
Downloading the USB 3.0 driver....................................................................................................................................66
Downloading the Wi-Fi driver......................................................................................................................................... 67
Downloading the media-card reader driver...................................................................................................................67
Downloading the chipset driver......................................................................................................................................67
Downloading the network driver....................................................................................................................................67
40 System setup.............................................................................................................................................69
Boot Sequence.................................................................................................................................................................69
Navigation keys................................................................................................................................................................69
BIOS overview..................................................................................................................................................................69
Entering BIOS setup program.........................................................................................................................................70
System setup options......................................................................................................................................................70
System and setup password...........................................................................................................................................75
Assigning a system setup password........................................................................................................................ 75
Deleting or changing an existing system setup password.................................................................................... 76
Clearing CMOS settings............................................................................................................................................76
Clearing BIOS (System Setup) and System passwords........................................................................................76
41 Troubleshooting.......................................................................................................................................... 77
Flashing the BIOS.............................................................................................................................................................77
Enhanced Pre-Boot System Assessment (ePSA) diagnostics................................................................................... 77
Running the ePSA Diagnostics.................................................................................................................................77
Diagnostics........................................................................................................................................................................78
Enabling Intel Optane memory....................................................................................................................................... 79
Disabling Intel Optane memory.......................................................................................................................................79
Flea power release........................................................................................................................................................... 79
Wi-Fi power cycle............................................................................................................................................................ 80
42 Getting help and contacting Dell.................................................................................................................81
Self-help resources...........................................................................................................................................................81
Contacting Dell..................................................................................................................................................................81
6
Contents
Before working inside your computer
NOTE: The images in this document may dier from your computer depending on the conguration you ordered.
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start > Power > Shut down.
NOTE: If you are using a dierent operating system, see the documentation of your operating system for shut-down
instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.
WARNING
: Before working inside your computer, read the safety information that shipped with your computer. For more safety
best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the
computer, replace all covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is at and clean.
CAUTION: To avoid damaging the components and cards, handle them by their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped
with the product or at www.dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the
metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity,
which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull tab, not on the cable itself. Some cables have
connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting
cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
Phillips screwdriver #1
Plastic scribe
1
Before working inside your computer 7
Screw list
NOTE: Screw color may vary with the conguration ordered.
Table 1. Screw list
Component Secured to Screw type Quantity Screw image
Base cover Palm-rest assembly M2.5x5 4
Battery Palm-rest assembly M2x3 3
4-cell Battery (optional) Palm-rest assembly M2x3 1
Battery Keyboard shield M2x3 1
Hard-drive assembly Palm-rest assembly M2x3 2
Hard-drive assembly Keyboard shield M2x3 1
Hard-drive bracket Hard drive M3x3 4
Solid-state drive Keyboard shield M2x3 1
I/O board Palm-rest assembly M2x3 2
Fan Keyboard shield M2x3 2
Wireless card I/O board M2x3 1
Power-adapter port Palm-rest assembly M2x3 1
USB Type-C bracket System board M2x3 1
USB Type-C bracket Palm-rest assembly M2x3 1
System board Palm-rest assembly M2x2 1
System board Keyboard shield M2x2 3
Display assembly Palm-rest assembly M2.5x5 7
Touchpad Palm-rest assembly M2x2 4
8 Before working inside your computer
Component Secured to Screw type Quantity Screw image
Touchpad bracket Palm-rest assembly M2x2 3
Keyboard shield Palm-rest assembly M1.4x2 26
Keyboard Palm-rest assembly M1.2x1.5 8
Before working inside your computer 9
After working inside your computer
CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working on your computer.
3 Replace any media cards, discs, or any other parts that you removed before working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
2
10 After working inside your computer
Removing the base cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside
your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Close the display and turn the computer over.
2 Loosen the six captive screws that secure the base cover to the palm-rest assembly.
3 Remove the 4 screws (M2.5x5) that secure the base cover to the palm-rest assembly.
4 Using a plastic scribe, pry and release the tabs on the base cover from the slots on the palm-rest assembly.
5 Lift the base cover from the palm-rest assembly.
3
Removing the base cover 11
6 Disconnect the battery cable from the system board.
7 Press and hold the power button for 5 seconds to ground the system board.
12 Removing the base cover
Replacing the base cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside
your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Connect the battery cable to the system board.
2 Align the tabs on the base cover with the slots on the palm-rest assembly and snap the base cover into place.
3 Replace the four screws (M2.5x5) that secure the base cover to the palm-rest assembly.
4 Tighten the six captive screws that secure the base cover to the palm-rest assembly.
4
Replacing the base cover 13
14 Replacing the base cover
Removing the battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside
your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Using the pull tab, disconnect the battery cable from the system board.
2 Remove the four screws (M2x3) that secure the battery to the palm-rest assembly and keyboard shield.
3 Lift the battery o the palm-rest assembly.
4 Turn the computer over, open the display, and press and hold the power button for 15 seconds to ground the system board.
5
Removing the battery 15
Replacing the battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside
your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Align the screw holes on the battery with the screw holes on the palm-rest assembly and keyboard shield.
2 Replace the four screws (M2x3) that secure the battery to the palm-rest assembly and keyboard shield.
3 Connect the battery cable to the system board.
Post-requisites
Replace the base cover.
6
16 Replacing the battery
Removing the hard drive
If your computer is using a SATA storage device accelerated by Intel Optane memory, disable Intel Optane before removing the SATA
storage device. For more information about disabling the Intel Optane, see Disabling Intel Optane.
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside
your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
Prerequisites
Remove the base cover.
Procedure
1 Using the pull-tab, disconnect the hard-drive cable from the system board.
2 Remove the three screws (M2x3) that secure the hard-drive assembly to the palm-rest assembly and keyboard shield.
3 Lift the hard-drive assembly along with its cable o the palm-rest assembly.
4 Disconnect the interposer from the hard-drive assembly.
7
Removing the hard drive 17
5 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive.
6 Remove the hard-drive bracket o the hard drive.
18 Removing the hard drive
Replacing the hard drive
Enable Intel Optane after replacing the SATA storage. For more information about enabling the Intel Optane, see Enabling Intel Optane.
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside
your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Procedure
1 Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.
2 Replace the four screws (M3x3) that secure the hard-drive bracket to the hard drive.
3 Connect the interposer to the hard-drive assembly.
4 Align the screw holes on the hard-drive assembly with the screw holes on the palm-rest assembly and keyboard shield.
5 Replace the three screws (M2x3) that secure the hard-drive assembly to the palm-rest assembly and keyboard shield.
6 Connect the hard-drive cable to the connector on the system board.
8
Replacing the hard drive 19
Post-requisites
Replace the base cover.
20 Replacing the hard drive
/