Diebold Nixdorf BEETLE /iPOS plus Advanced User manual

Category
POS terminals
Type
User manual

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BEETLE /iPOS plus Advanced
All-in-one POS System
User Manual
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Diebold Nixdorf International GmbH
Technical Documentation R&D SAT22
Wohlrabedamm 31
D-13629 Berlin
E-Mail: manuals.hard[email protected]
Order No.: 01750259126 H
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BEETLE /iPOS plus Advanced
All-in-one POS System
User Manual
Edition September 2018
All brand and product names mentioned in this document are trademarks of their
respective owners.
Copyright © Diebold Nixdorf, 2018
The reproduction, transmission or use of this document or its contents is not permitted without
express authority.
Offenders will be liable for damages.
All rights, including rights created by patent grant or registration of a utility model or
design, are reserved.
Delivery subject to availability; technical modifications possible.
Contents
Contents ........................................................................................ 5
Manufacturer´s Certification .......................................................... 1
FCC-Class A Declaration ..................................................................... 1
BSMI (EMC for Taiwan) ...................................................................... 2
Energy Efficiency ................................................................................ 2
Wireless Declaration of Conformity ................................................... 2
Important Notes ................................................................................ 5
Safety Notes ....................................................................................... 6
Supplier’s Declaration of Conformity ............................................. 8
Introduction ................................................................................... 9
About This Manual ............................................................................. 9
Care of the BEETLE /iPOS plus Advanced ......................................... 10
Recycling the BEETLE /iPOS plus Advanced ..................................... 10
Warranty .......................................................................................... 11
Unpacking And Checking the Delivery Unit ..................................... 11
Basic settings ............................................................................... 12
Components ..................................................................................... 12
Processors Type .......................................................................... 12
RAM ............................................................................................. 12
Hard Disk Options ........................................................................ 12
Display ......................................................................................... 12
Replacing the Lithium Battery.......................................................... 13
Setting Up the Device ................................................................... 15
Ergonomic Terminal Workplace ....................................................... 15
Overview ..................................................................................... 17
Front View with Stand ..................................................................... 17
Back View with Stand ....................................................................... 18
AC Power Adapter ............................................................................ 20
Front Panel ....................................................................................... 21
Projected Capacitive Touch Screen .............................................. 22
General Information ........................................................................ 22
Instructions for Using the Touch Screen .......................................... 22
Cleaning Instructions ........................................................................ 23
Resistive Touch Screen ................................................................. 24
General Information......................................................................... 24
Construction of the Resistive Touch Screen..................................... 24
Instructions for Using the Touch Screen .......................................... 25
Cleaning Instructions ........................................................................ 25
Planning the installation .............................................................. 26
Dimensions ....................................................................................... 26
Desktop version ............................................................................... 27
Wall mount version .......................................................................... 27
Required operation space ................................................................ 28
Installation site requirements .......................................................... 29
Desktop version ........................................................................... 29
Wall mount version ..................................................................... 29
lnstalling to a stand ...................................................................... 30
Preparing the stand .......................................................................... 30
Preparing the display ....................................................................... 31
Installing the stand ........................................................................... 33
Connector panel ........................................................................... 36
Connecting cables ........................................................................... 37
Disconnecting cables ........................................................................ 38
Storage Media .............................................................................. 40
Replacement of the Hard Disk Drive ................................................ 40
Second Hard Disk Drive .................................................................... 43
Installing the second hard disk drive ........................................... 43
Replacement of the RAM ................................................................. 48
lnstalling to a wall ........................................................................ 50
Things you need ............................................................................... 50
Preparation ...................................................................................... 52
Connecting the display ................................................................ 52
Mounting height .......................................................................... 53
Mounting location ....................................................................... 53
Installation ....................................................................................... 54
Fix wall mount back plate to the wall .......................................... 54
Fix wall mount front plate to the system .................................... 55
Secure the system to the wall ..................................................... 55
Peripherals ................................................................................... 57
Magnetic Swipe Card Reader (Option) ............................................ 57
How To Operate .......................................................................... 57
Cleaning Instructions ................................................................... 58
Waiter Lock (Option) ........................................................................ 58
Installing peripherals ....................................................................... 59
Starting Up the System ................................................................ 62
Error reporting ............................................................................. 63
Technical Data ............................................................................. 64
AC Power Adapter ............................................................................ 65
Projected Capacitive Touch Screen .................................................. 65
Resistive Touch Screen .................................................................... 65
MSR Module .................................................................................... 66
Waiter Lock (iButton) Module ......................................................... 66
NFC Module ..................................................................................... 67
iPOS plus I/O Hub ............................................................................. 68
Appendix...................................................................................... 69
Approved Printers List ..................................................................... 69
Abbreviations .............................................................................. 70
01750259126H BEETLE/iPOS Plus Advanced User Manual
1
Manufacturer´s Certification
The device complies with the requirements of the
EEC directive 2014/30/EU with regard to ‘Electro-
magnetic compatibility" and 2014/35/EU “Low
Voltage Directive” and RoHS directive 2011/65/EU.
Therefore, you will find the CE mark on the device or packaging.
In addition, the BEETLE /iPOS plus Advanced has
received the UL symbol and cUL symbol.
FCC-Class A Declaration
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense. Modifications not authorized by the manufacturer may void users
authority to operate this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference that may cause undesired operation.
CAN ICES-3 (A)/NMB-3(A)
01750259126H BEETLE/iPOS Plus Advanced User Manual
2
BSMI (EMC for Taiwan)
Energy Efficiency
iPOS plus Advanced is tested in an accredited test lab and can meet the
Eligibility Criteria for Integrated Desktop laid down in ENERGY STAR version
6.0 for Computers. On a request basis, an application can be made to Energy
Star for listing.
Wireless Declaration of Conformity
Hereby, Diebold Nixdorf declares that this device is in compliance with the
essential requirements and other relevant provisions of Directive
2014/53/EC.
Csěky [Czech]:
Diebold Nixdorf tímto prohlašuje, že tento zařízení je ve
shodě se základními požadavky a dalšími příslušnými
ustanoveními směrnice 2014/53/ES.
Dansk [Danish]:
Undertegnede Diebold Nixdorf erklærer herved, at
følgende udstyr Enhed overholder de væsentlige krav og
øvrige relevante krav i direktiv 2014/53/EF.
Deutsch [German]:
Hiermit erklärt Diebold Nixdorf, dass sich das Gerät in
Übereinstimmung mit den grundlegenden
Anforderungen und den übrigen einschlägigen
Bestimmungen der Richtlinie 2014/53/EG befindet.
Eesti [Estonian]:
Käesolevaga kinnitab Diebold Nixdorf seadme vastavust
direktiivi 2014/53/EÜ põhinõuetele ja nimetatud dire
ktiivist tulenevatele teistele asjakohastele sätetele.
English:
Hereby, Diebold Nixdorf declares that this device is in
compliance with the essential requirements and other
relevant provisions of Directive 2014/53/EC.
Español [Spanish]:
Por medio de la presente declara que el dispositivo
cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva
2014/53/CE.
01750259126H BEETLE/iPOS Plus Advanced User Manual
3
Ελληνική [Greek]:
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Diebold Nixdorf ΔΗΛΩΝΕΙ ΟΤΙ
συσκευή ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ
ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ
ΟΔΗΓΙΑΣ 2014/53/ΕΚ.
Français [French]:
Par la présente Diebold Nixdorf déclare que l'appareil
est conforme aux exigences essentielles et aux autres
dispositions pertinentes de la directive 2014/53/CE.
Italiano [Italian]:
Con la presente Diebold Nixdorf dichiara che questo
dispositivo è conforme ai requisiti essenziali ed alle altre
disposizioni pertinenti stabilite dalla direttiva
2014/53/CE.
Latviski [Latvian]:
Ar šo Diebold Nixdorf deklarē, ka ierīce atbilst Direktīvas
2014/53/EK būtiskajām prasībām un citiem ar to
saistītajiem noteikumiem.
Lietuvių [Lithuanian]:
Šiuo Diebold Nixdorf deklaruoja, kad šis prietaisas
atitinka esminius reikalavimus ir kitas 2014/53/EB
Direktyvos nuostatas.
Nederlands [Dutch]:
Hierbij verklaart Diebold Nixdorf dat het toestel
apparaat in overeenstemming is met de essentiële eisen
en de andere relevante bepalingen van richtlijn
2014/53/EG.
Malti [Maltese]:
Hawnhekk, Diebold Nixdorf jiddikjara li dan apparat
jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti
oħrajn relevanti li hemm fid-Dirrettiva 2014/53/EC.
Magyar [Hungarian]:
Alulírott, Diebold Nixdorf nyilatkozom, hogy a eszköz
megfelel a vonatkozó alapvetõ követelményeknek és az
2014/53/EC irányelv egyéb elõírásainak.
Polski [Polish]:
Niniejszym Diebold Nioxdorf oświadcza, że urządzenie
jest zgodny z zasadniczymi wymogami oraz pozostałymi
stosownymi postanowieniami Dyrektywy 2014/53/EC.
Português
[Portuguese]:
Diebold Nixdorf declara que este dispositivo está
conforme com os requisitos essenciais e outras
disposições da Directiva 2014/53/CE.
Slovensko [Slovenian]:
Diebold Nixdorf izjavlja, da je ta Naprava v skladu z
bistvenimi zahtevami in ostalimi relevantnimi določili
direktive 2014/53/ES.
Slovensky [Slovak]:
Diebold Nixdorf týmto vyhlasuje, že zariadenie spĺňa
základné požiadavky a všetky príslušné ustanovenia
Smernice 2014/53/ES.
Suomi [Finnish]:
Diebold Nixdorf vakuuttaa täten että laite on direktiivin
2014/53/EY oleellisten vaatimusten ja sitä koskevien
direktiivin muiden eh tojen mukainen.
01750259126H BEETLE/iPOS Plus Advanced User Manual
4
Svenska [Swedish]:
Härmed intygar Diebold Nixdorf att denna enhet står I
överensstämmelse med de väsentliga egenskapskrav och
övriga relevanta bestämmelser som framgår av direktiv
2014/53/EG.
Íslenska [Icelandic]:
Hér með lýsir Diebold Nixdorf yfir því að tæki er í
samræmi við grunnkröfur og aðrar kröfur, sem gerðar
eru í tilskipun 2014/53/EC.
Norsk [Norwegian]:
Diebold Nixdorf erklærer herved at utstyret enhet er i
samsvar med de grunnleggende krav og øvrige relevante
krav i direktiv 2014/53/EF.
The declaration of conformity may be consulted at
http://www.dieboldnixdorf.com.
01750259126H BEETLE/iPOS Plus Advanced User Manual
5
Important Notes
Diebold Nixdorf is not responsible for any radio and television malfunctions
which emerge from unauthorized changes in the device. Make sure that
only cables and devices may be connected which are admitted by Diebold
Nixdorf. The user is responsible for any
malfunctions that emerge from the actions mentioned before.
The device may only be repaired by authorized
qualified personnel. Unauthorized opening of the
device and inexpertly carried-out repairs may not only
seriously jeopardize the safety of the user, but also
cancel all warranty and liability agreements.
Expansion cards with electrostatically sensitive devices
(ESD) may be marked with this sticker.
When opening the device or handling modules fitted with ESD, please
observe the following instructions, which pertain to all electrostatic
sensitive devices (ESDs):
Always use the antistatic kit.
Statically discharge yourself, for example by touching an earthed
object (such as a heat radiator) before beginning to work with ESD-
labeled components.
Likewise, all equipment and tools used in working with such
components must be free of static charge.
Pull the mains plug before inserting or removing such components.
Only handle such components by their edges.
Never touch any terminal pins of the strip conductors on such
components.
01750259126H BEETLE/iPOS Plus Advanced User Manual
6
Safety Notes
The BEETLE /iPOS plus Advanced conforms to the current safety standards
for data processing equipment.
If this device is taken from a cold environment into the operating
room, moisture condensation may form. The device must be
absolutely dry before being put into service; an acclimatization
period of at least two hours must therefore be observed.
This device is equipped with a safety-tested power cable and may be
connected only to a prescribed grounded-contact power socket.
When setting up the device, ensure that the power socket on the
device and the grounded-contact power socket are easily accessible.
Whenever work of any kind is done on the device, as well as when
data cables are plugged and/or unplugged, the device must be
completely disconnected from the line voltage. To do so, turn the
device off and unplug the power cord.
To disconnect the device from the supply voltage completely, switch
off the device and disconnect the power plug of the system.
Never plug in or unplug data communication lines during
thunderstorms.
Protect devices from vibrations, dust, moisture and heat.
Always dispose of used parts, such as batteries, in an environmentally
safe manner.
In emergencies (e.g. damaged housing or damaged power cable,
penetration by liquids or foreign bodies), the device must be switched
off immediately, the power plug disconnected and the Customer
Service of Diebold Nixdorf or your dealer must be notified.
Your BEETLE system is the result of modern technical innovation. So
please see for according structural and technical surroundings to
guarantee a faultless and efficient work of your BEETLE. Therefore, you
should connect your BEETLE or other IT-devices only to power supply
systems with separately guided protective earth conductor (PE). This
kind of electricity system is known as TN-S network. Do not use PEN
conductors!
Please also observe the recommendations of the norm DIN VDE 0100,
01750259126H BEETLE/iPOS Plus Advanced User Manual
7
Part 540, Appendix C2 as well as EN50174-2, §5.4.3.Thus you can help
to avoid possible mal functions.
If you replace a storage medium, make sure that you only use the
storage medium recommended or approved by Diebold Nixdorf.
You can connect or disconnect USB devices during operation of your
BEETLE, provided that these devices comply with the specifications
according to usb.org. Other peripheral devices (such as PoweredUSB
printer) should be connected to or disconnected from your BEETLE
system only after the BEETLE has been switched off.
01750259126H BEETLE/iPOS Plus Advanced User Manual
8
Supplier’s Declaration of Conformity
Product Description: POS Terminal
Model: BEETLE /iPOS plus Advanced
Party issuing Supplier’s Declaration of Conformity
Diebold Nixdorf Singapore PTE. LTD.
151 Lorong Chuan New Tech Park #05-01 A/B
Singapore 556741
Phone: +65 6747 3828
Responsible Party U.S. Contact Information
Diebold Nixdorf
5995 Mayfair Road
N. Canton, OH 44720 / USA
Phone: +1 330 490 5049
FCC Compliance Statement (for products subject to Part 15)
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
01750259126H BEETLE/iPOS Plus Advanced User Manual
9
Introduction
The BEETLE /iPOS plus Advanced 15" comes in two variants, one with the
Projected Capacitive and the other with Resistive touch.
Its key features are the bezel-free design with multi-touch capabilities and
the elegantly designed aluminum back housing coupled with its support
for the high performance i3 and i5 processors as well as the value range of
Celeron/Pentium processors.
About This Manual
This documentation is intended to help you to work with the POS system
and to serve as a reference work. The detailed table of contents help you
find the desired information quickly and easily.
Notes in the manual are marked by this symbol.
This symbol is used for warnings.
The type and scope of application programs depend on the customer’s
own selection; therefore, software will not be discussed further in this
manual.
01750259126H BEETLE/iPOS Plus Advanced User Manual
10
Care of the BEETLE /iPOS plus Advanced
Clean your system’s housing at regular intervals with a dry, lint-free cloth.
If this does not suffice please use a suitable plastic-surface cleaner which
you can order from Diebold Nixdorf.
For more information about cleaning read the chapter “Projective
Capacitive Touch Screen” and “Resistive Touch Screen”. When cleaning
always make sure that the power plug is disconnected and that no liquid
finds its way into the device.
Recycling the BEETLE /iPOS plus Advanced
Environmental protection does not begin when the time has come to
dispose of the BEETLE; it begins with the manufacturer. This product was
designed according to our internal norm “Environmental conscious product
design and development”.
The BEETLE /iPOS plus Advanced system is manufactured without the use
of CFC and CHC and is produced mainly from reusable components and
materials.
Please do not stick labels onto plastic case parts. This would help us to
reuse components and material.
But there are still some parts that are not reusable. Diebold Nixdorf
guarantees the environmentally safe disposal of these parts in a Recycling
Center, which is certified pursuant to ISO 9001 and ISO 14001.
You can protect our environment by only switching on your equipment
when it is actually needed. If possible, even avoid the stand-by-mode as
this wastes energy, too. Also switch your equipment off when you take a
longer break or finish your work.
Please contact your competent branch or the Recycling Center Paderborn
(for European countries) for information on how to return and reuse
devices and disposable materials under the following mail address.
Email: info@dieboldnixdorf.com or on the internet.
01750259126H BEETLE/iPOS Plus Advanced User Manual
11
Warranty
In general, damages due to
improper or insufficient maintenance,
improper use of the product or unauthorized modifications of the
product,
inadequate location or surroundings
will not be covered by the warranty.
For further information on the stipulation consult your contract.
All parts of the product which are subject to wear and tear are not
included in the warranty engagement. For detailed warranty arrangements
please consult your contract documents.
Please order spare parts at the Diebold Nixdorf customer service.
Unpacking And Checking the Delivery Unit
Unpack the parts and check to see whether the delivery matches the
information on the delivery note. The delivery comprises the
respective screen module. Data cables, necessary for operation, can
be ordered separately. lf damage has occurred during shipping or if
the package contents do not match the delivery note, immediately
inform your Diebold Nixdorf sales outlet.
Transport the device only in its original packaging (to protect it
against impact and shock).
01750259126H BEETLE/iPOS Plus Advanced User Manual
12
Basic settings
The BEETLE /iPOS plus Advanced is configured to your order. Additional
peripheral devices are delivered separately, for example the swipe card
reader. The modules must still be mounted to the system.
Components
The BEETLE /iPOS plus configuration can consist of the following
components:
Processors Type
Celeron G1820TE
Intel Pentium G3320TE
Intel Core i3-4330TE
Intel Core i5-4570TE
Intel Core i3-4350T
Intel Core i5-4590T
RAM
2 x DDR3 SODIMM socket
DDR3 SODIMM up to 1600MHz
Maximum size is 16GB
Hard Disk Options
1x 2.5” format-factor docking drive bay for 7mm thick hard disk or SSD
Display
15" Color TFT LED backlight with touch options:
projected Capacitive touch or
5-wire Resistive Touch screen
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Diebold Nixdorf BEETLE /iPOS plus Advanced User manual

Category
POS terminals
Type
User manual
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