Diebold Nixdorf DN Series 450V Operating instructions

Journal Printer TP29

Operator Manual

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Table of contents

1 Introduction ................................................................................................................................ 1-1

1.1 Usage of the Manual ..........................................................................................................1-1

1.2 Symbols used in this Manual .............................................................................................1-1

1.3 Section-specific Warning Notes .........................................................................................1-2

1.4 Signs, Labels and Symbols................................................................................................1-3

2 Safety .......................................................................................................................................... 2-1

2.1 General safety precautions for the system.........................................................................2-1

2.2 General safety precautions of the printer ...........................................................................2-4

3 Description ................................................................................................................................. 3-1

3.1 Basic information................................................................................................................3-1

3.2 Functional components and controls .................................................................................3-2

3.2.1 Front view............................................................................................................ 3-2

3.2.2 Rear view ............................................................................................................ 3-3

3.2.3 Operation and display field ................................................................................. 3-4

3.2.4 Connections ........................................................................................................ 3-5

3.2.5 Paper path .......................................................................................................... 3-6

3.3 Key functions......................................................................................................................3-7

3.3.1 TEST key ............................................................................................................ 3-7

3.3.2 LF key ................................................................................................................. 3-7

4 Operation .................................................................................................................................... 4-1

4.1 Replacing the paper roll .....................................................................................................4-1

5 Maintenance ............................................................................................................................... 5-1

5.1 Cleaning the sensors .........................................................................................................5-1

5.2 Consumables .....................................................................................................................5-3

5.2.1 Paper specification.............................................................................................. 5-3

5.2.2 Journal roll dimensions ....................................................................................... 5-3

5.3 Printer messages ...............................................................................................................5-4

5.3.1 Paper end monitoring/messages of the PE-LED ................................................ 5-5

5.3.2 Power LED.......................................................................................................... 5-5

5.3.3 ERROR LED ....................................................................................................... 5-6

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Table of contents

List of figures

Figure 3-1 Overall view.............................................................................................................. 3-1

Figure 3-2 Front view................................................................................................................. 3-2

Figure 3-3 Rear view ................................................................................................................. 3-3

Figure 3-4 Operation and display field....................................................................................... 3-4

Figure 3-5 Connections ............................................................................................................. 3-5

Figure 3-6 Paper path................................................................................................................ 3-6

Figure 4-1 Preparing the paper roll............................................................................................ 4-1

Figure 4-2 Remove the paper take-up reel................................................................................ 4-2

Figure 4-3 Unlock the shaft of the paper take-up reel ............................................................... 4-2

Figure 4-4 Inserting the paper roll.............................................................................................. 4-3

Figure 4-5 Drawing the paper into the guide ............................................................................. 4-3

Figure 4-6 Threading paper....................................................................................................... 4-4

Figure 4-7 Guide the shaft through the plate............................................................................. 4-4

Figure 4-8 Locking the shaft ...................................................................................................... 4-5

Figure 4-9 Inserting the reel into the printer chassis.................................................................. 4-5

Figure 4-10 Checking the paper take-up ..................................................................................... 4-6

Figure 5-1 Cleaning the sensors................................................................................................ 5-2

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1 Introduction

1.1

1.1 Usage of the Manual

This manual provides you with the following information:

• Description of the components

• Necessary actions for the operation of the component

• Necessary actions for the maintenance of the component

• Elimination of faults

• Replacement of consumables

• Instructions for cleaning and care

1.2

1.2 Symbols used in this Manual

●Text following a dash represents an item in a list.

"" Refers to other chapters or sections.

'' Text in apostrophes relates to equipment/mounting parts which are included

in the delivery package.

Text Texts in small capitals designate pushbuttons/switches on a control or

switches that are to be actuated in the software.

Numbered procedural instructions describe activities which must be carried

out in the specified order.

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1-1

Introduction

1.3

1.3 Section-specific Warning Notes

DANGER

This warning note describes a hazard with a high degree of risk which, if not avoided, will

result in death or grave bodily injury.

WARNING

This warning note describes a hazard with a medium degree of risk which, if not avoided,

could result in death or grave bodily injury.

CAUTION

This warning note describes a hazard with a low degree of risk which, if not avoided, could

result in slight or minor bodily injury.

NOTE

This note provides application tips and information that help prevent errors and material

damage.

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1-2

Introduction

1.4

1.4 Signs, Labels and Symbols

The following labels can be used in these instructions, on the system or on the component.

Table1-1: Warning signs used

Warning signs

General

warning sign

Warning of

electric voltage

Warning of

hot surfaces

Warning of

hand injuries

Warning of

feed risk

Warning of

cut injuries

Warning of

laser beam

Warning of

obstacles in the

head area

Table1-2: Used mandatory signs

Mandatory signs

Use

hearing protection

Use

protection eyewear

Use

safety footwear

Use

protective gloves

Pull

mains plug

Read

manual

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1-3

2 Safety

2.1

2.1 General safety precautions for the system

This system complies with the relevant safety regulations for information processing equipment.

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect to

the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in order

to avoid injuries and damage to the plant.

Keep this manual available and consult it for guidance when you are unsure about how to

carry out one or another of the procedures.

DANGER

Electrical voltage

Risk of fatal injury through contact with parts carrying electrical voltage! Switch the system

off before performing any cleaning or maintenance tasks.

lSwitch off the power switch for the power distributor.

lSwitch off the UPS, if installed.

lDisconnect the mains connection, if installed, between the UPS (Uninterruptible

Power Supply) and the system itself (see section "General power interruption" in the

operating manual).

lDisconnect the connector of the power supply cable from the electrical socket in-

stalled by the building contractor.

DANGER

Electrical voltage

Risk of fatal injury through contact with parts carrying electrical voltage! Switch the system

off before performing any cleaning or maintenance tasks.

lDisconnect the voltage connection, if installed, between the UPS (Uninterruptible

Power Supply) and the system itself (see section "General power interruption" in the

operating manual).

lDisconnect the connector of the power supply cable from the electrical socket in-

stalled by the building contractor.

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2-1

Safety

WARNING

Risk of impact

Be careful not to injure your head when the control panel or rear door is opened.

lMove carefully when the control panel or the rear door is opened.

DANGER

Adverse weather conditions

Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open system and the

exposed components, especially under adverse weather conditions, since that could pose

a danger to your life.

Be sure to take suitable precautions when working on an open system (e.g. by covering

components where necessary) so that fluid cannot enter the open system.

• Observe the warning and information labels on the system.

• Unless otherwise stated, grasp the components only by the green control elements when handling

them.

• This system is equipped with a safety-tested power cable which must be connected to a suitable

grounded socket only.

• Always hold the plug when removing the power cable. Never pull on the cable itself.

• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or

crushed in any way.

• Have damaged power cables replaced immediately.

• Make sure that there is always free access to the electrical sockets used or to the electrical circuit-

breakers of the facility installation.

DANGER

In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or for-

eign objects in the system) take the following steps:

Switch the system voltage-free immediately by:

lSwitching off the automatic circuit breaker or removing the fuse insert from the fuse

holder in the distributor box of the facility installation.

lDisconnecting the plug of the power supply cable from the grounded socket in the fa-

cility installation.

lInterrupting the power connection between the UPS (uninterruptible power supply)

and the system (see chapter "Introduction", section "General power interruption" in

the operating manual);

lFor further system-specific notes, please refer to the operating manuals.

lInform the customer service responsible for you.

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2-2

Safety

• Never connect or disconnect data transmission lines during a thunderstorm.

• Always keep the system’s ventilation openings free from obstruction to ensure proper ventilation and

to prevent malfunctions resulting from overheating.

• Use only accessories and extension components that have been approved by . Nonobservance can

result in damage to the system or violations of regulations concerning safety, radio interference and

ergonomical requirements.

• Note that there are only safety extra-low voltage circuits (SELV circuits) if you want to feed voltage

from an external source into prepared cables to install additional electronics (e. g. EMA connection).

• To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning,

Service and Maintenance" in the operating manual).

• Components with adjustable light effects are integrated in this product. Repetition frequencies be-

tween 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can

cause epileptic seizures in some individuals.

Also avoid light reflections and synchronize the cycles wherever possible. Ensure that monitors' re-

fresh rates are as high as possible.

Repairs

DANGER

Repair work on the system or on the components may be carried out only by authorized

specialist staff. Unauthorized opening of the system or repair work carried out improperly

could result in considerable danger to the user. In case of noncompliance, excludes all lia-

bility.

Lithium batteries

DANGER

Danger of fire and explosion

The handling and replacement of batteries should only be performed by authorized per-

sonnel trained by .

There is a risk of fire or explosion if the batteries are handled improperly. It is therefore im-

portant to note the following points:

lAvoid short circuits

lNever recharge the battery

lAvoid temperatures above +100°C (+212°F).

lDo not attempt to open the battery by force

lDo not allow the battery to come into contact with water or fire

lThe battery should only be replaced with the same or an equivalent type recom-

mended by (see chapter “Appendix,” section “Consumables” in the operating man-

ual). Dispose of used batteries in compliance with national regulations and the manu-

facturer's specifications.

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2-3

Safety

2.2

2.2 General safety precautions of the printer

NOTE

Read this entire manual carefully in order to obtain a thorough knowledge with respect to

the system and the components, in addition to their operation and maintenance.

Operate the system and the components correctly in accordance with this manual in order

to avoid injuries and damage to the plant.

Keep this manual available and consult it for guidance when you are unsure about how to

carry out one or another of the procedures.

DANGER

Electrical voltage

Risk of fatal injury through contact with parts carrying electrical voltage! Switch the system

off before performing any cleaning or maintenance tasks.

lSwitch off the power switch for the power distributor.

lSwitch off the UPS, if installed.

lDisconnect the mains connection, if installed, between the UPS (Uninterruptible

Power Supply) and the system itself (see section "General power interruption" in the

operating manual).

lDisconnect the connector of the power supply cable from the electrical socket in-

stalled by the building contractor.

CAUTION

Hot printing unit

Touching the printing unit can cause burns.

lWait a few minutes after the printing has just finished.

lWear protective gloves.

WARNING

Hot print head

An acute risk of burns exists.

lWait until the print head has cooled down.

lWear protective gloves.

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2-4

Safety

Repairs

DANGER

Repair work on the system or on the components may be carried out only by authorized

specialist staff. Unauthorized opening of the system or repair work carried out improperly

could result in considerable danger to the user. In case of noncompliance, excludes all lia-

bility.

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2-5

3 Description

3.1

3.1 Basic information

Figure3-1: Overall view

The TP29 journal printer is a compact built-in printer in modular design with a thermal printing unit.

In accordance with user software specifications, the journal printer creates protocol printouts on the roll

paper which then remains wound up as a second roll in the printer after the printing is finished.

The paper path is controlled by several paper sensors. The printer is equipped with sensors which indi-

cate the remaining quantity of paper (weekend supply) and the end of the paper supply. The paper sup-

ply can thus be monitored with the user software.

The TP29 can process paper rolls which have been coated on their upper sides.

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3-1

Description

3.2

3.2 Functional components and controls

3.2.1

3.2.1 Front view

Figure3-2: Front view

1 Plate of the paper take-up reel 4 Keys

2 Paper deflection web 5 Shaft of the paper take-up reel

3 LED displays

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3-2

Description

3.2.2

3.2.2 Rear view

Figure3-3: Rear view

6 Paper roll compartment

7 Paper-low sensor (not adjustable)

8 Release lever

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3-3

Description

3.2.3

3.2.3 Operation and display field

3 41 2 5

Figure3-4: Operation and display field

1 TEST key 4 ERROR LED (error, red)

2 LINE FEED key (paper feed) 5 POWER-LED (power supply, green)

3 PE-LED (Paper End, red)

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3-4

Description

3.2.4

3.2.4 Connections

Figure3-5: Connections

1 24V DC power supply 2 Signal connection (USB Type B)

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3-5

Description

3.2.5

3.2.5 Paper path

2345 16 7

Figure3-6: Paper path

1 Paper-low sensor 5 Paper tensioning and deflection web

2 Paper loading web before the printing unit 6 Shaft of the paper take-up reel

3 Paper loading sensor and end-of-paper

sensor

7 Monitoring sensor for the turning of the take-

up reel

4 Paper pressure and transport roller

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3-6

Description

3.3

3.3 Key functions

Pressing individual keys when the printer is in normal operational mode will give priority to the execution

of certain functions.

Key Role

TEST Prints test printout

LINE FEED Paper feed by 4.23 mm (0.17"). If the key is pressed for longer than 2 seconds,

the paper is fed continuously until the key combination is changed. Do not press

the LINE FEED key during normal operation.

The key functions are triggered via a spontaneous functions 'job channel in the device controller' and are

executed with higher priority than the functions from the emulation. For this reason, you should not ham-

per or corrupt emulation functions during operations by executing key functions.

3.3.1

3.3.1 TEST key

• In normal operation, actuating the TEST key causes a self-test print to be carried out three seconds

later.

• In the event of an error, actuation of the TEST key triggers self-actuated error recognition and error

elimination.

• Simultaneous actuation of the TEST and LF keys triggers a self-test of the printer's sensors.

3.3.2

3.3.2 LF key

• In normal operation, actuation of the LF key triggers the paper feed for as long as it is pressed down.

• In the event of an error, the LF key has no function.

• If the LF key is pressed down when the printer is switched on and continues to be pressed down for a

second, then the menu function starts for the configuration of the printing.

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4 Operation

4.1

4.1 Replacing the paper roll

NOTE

The following illustrations show how to change the paper roll, using a paper roll without

control marks by way of example. The procedure is basically the same for a paper roll with

control marks.

NOTE

Use only the paper types that are approved for the printer. Exact details are described in

the "Paper specifications" section. Prior to inserting a new paper roll, make sure that the

beginning of the roll is not torn or folded. The beginning of the roll must be cut at right an-

gles (see illustration below).

1. Activate the product-specific software (see "Basic Operation" chapter, "Calling the product-specific

software" section).

2. Open the system and gain access to the journal printer (for its position in the system please refer to

the chapter "System Overview", for its accessibility to the chapter "Basic Operation").

Figure4-1: Preparing the paper roll

3. If the empty paper roll is not yet used up, cut

off the paper at the empty paper roll in a

straight line and press the "LF" paper feed

key until the paper is transported completely

out of the printing unit.

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