Installation 1.0 Mounting electrical heating surfaces
Symptom Possible faults Solution
The surface does not register
automatically after connection
of power to the control.
It can take up to four minutes
after a surface is connected
before it is included in the
network.
Wait four minutes and check
whether any new units have been
added to the system on the Air
Dial remote control.
A communication cable has
not been connected correctly.
Check that the communication
cables are mounted correctly and
that the colour codes between
the individual cables are as
shown in this guide.
The termination resistance is
not correctly positioned for
the last unit in the chain.
Make sure that a termination
resistance is ONLY mounted on
the last unit in the system.
The surface cuts out because
of the over-heating protection.
Flow across the surface is too
low.
Check for air passages in the
system. This type of fault is often
due to insulation material residue
in the duct system. Once the fault
has been found and corrected, the
heating surface’s over-heating
protection is re-set manually. This
is done using the red button on
the top of the heating surface.
Power to the actual ventilation
system is then switched off briefly,
after which operations can be
re-started.
Duct sensors mounted
incorrectly/wrong way round.
Check the label on the
temperature sensors; sensor
labels show where the sensor
should be placed in the system in
relation to the heating surface.
A component in the duct
system is mounted too close
to the heating surface (bend,
filter, reduction, etc.).
The component that is disrupting
the airflow across the surface
must be moved so that the
heating surface is covered evenly.
Fuses blown in main power
supply
The phase is overloaded. Supply the heating surface from a
separate 10A fused group.
Unpleasant draughts/smells Dust coating on the heating
surface
It can be expected, that an
electrical heating surface will give
off a “slightly burnt smell” when
first used (or after a long period
where it has not been in use). This
is a short-term issue and will
disappear in a short time. The
smell is due to small particles of
dust on the surface of the heating
surface getting hot.
The surface does not give off
any heat
The surface’s over-heating
protection has been triggered.
Check for any foreign objects in
the duct system. Once you have
found and corrected the fault, the
heating surface’s over-heating
protection must be re-set
manually, which is done using the
red button on the top of the
heating surface. Power to the
actual ventilation system will then
be disconnected briefly, after
which operation can be re-started.
The fuses in the surface’s
supply group have blown.
Change the fuses.
1.8
Troubleshooting table
7
VIFKB102