2.5 Troubleshooting
Error indication Reason Solution
The surface does not automatically
register, when connecting power to
the control.
When a surface is connected, it can
take up to four minutes before it is
included in the network.
Wait four minutes and check the Air Dial, if any new units have been add-
ed to the system.
A communication cable has not
been connected correctly.
Check if communication cables are mounted correctly and the colour co-
des between the individual cables are according to this guide.
The termination resistance is not
correctly positioned for the last unit
in the chain.
Make sure that a termination resistance is mounted only on the last unit
in the system.
The surface does not give off any
heat.
Air in the system. Bleed the system.
There is no hot water from the cen-
tral heating system.
Check the central heating system, and possibly set up a “Call for Heating”.
The dirt trap is clogged. Empty and clean the dirt trap; if necessary, flush the system.
Actuator fault. Disconnect the actuator and replace with a new (Danfoss AMV 130, no.
082H8037).
The first time this is connected it
could take up to 20 minutes before
the valve and the actuator are ready
for operation.
Wait for 20-30 minutes until both valve and actuator are ready for opera-
tion.
The control is not calling for heat. The heating surface is not active, if the system is in Away Mode or if the
Bypass is activated.
Pump fault. Replace the circulation pump.
Air Dial issues a Frost Protection
Alarm.
Supply air coming out of the unit
has a temperature beneath +5°C,
before reaching the heating sur-
face.
Check that both valves are operational and that air is actually flowing over
both circuits. Low temperatures are usually due to an unintentional block-
age in the system’s duct system. Does the building’s central heating
work? If the room temperature falls too low, there is no energy for the sys-
tem to recover and this could also trigger a frost protection. Heat the sys-
tem again, turn off the alarm on the remote control and switch off power
to the ventilation system briefly; the system will then be ready for opera-
tion again.
Supply air is not warm enough. Flow temperature is too low. Heatpump installations normally operate at low supply temperatures.
You should always consider whether this is acceptable before trying to
raise the supply temperature (as this often results in worse/more expen-
sive operation of the central heating system).
Flow is set too low on the ABQM
valve.
The valve is supplied with a factory setting of 50% (max. flow = 75 l/h) If
this is not enough, e.g. due to large volumes of air combined with a low
supply temperature, the actuator can be removed (the union nut is ONLY
ever tightened by hand). You now have free access to the control valve,
which can be set to a higher value by pulling up the grey plastic collar
and then turning it. The current value can be read from the red indicator
line on the valve (100% = 150 l/h max. flow).
Flow is too low on the water side. Pressure loss to the surface is too great, or the circulation pump is run-
ning too low -> turn up the circulation pump and check that all possible
shut-off valves or other throttle organs are fully open.
The control is not calling for heat. The heating surface is not active if the system is in away mode, or if the
bypass is activated.
Installation Guide Danfoss Air Heating Surfaces
VIFKB402 Danfoss Heating Solutions
10