Rocstor ROCSERVE 4RTe Installation And Configuration Manual

store your future

ROCSERVE 4RTe

Secure-Encrypted 4-Bay Storage System

Installation and Configuration Manual

ROCSECURE – Rocserve 4RTe Secure Raid System User Manual Page | 2

TABLE OF CONTENTS

IMPORTANT NOTICES ............................................................................................................ 4

SAFETY NOTICES .............................................................................................................................. 4

GENERAL NOTICES ........................................................................................................................... 4

CAPACITY DISCLAIMER ...................................................................................................................... 4

CARE AND HANDLING ....................................................................................................................... 4

FCC-B RADIO FREQUENCY INTERFERENCE STATEMENT ........................................................... 5

 PRECAUTIONS FOR THE RAID SYSTEM ............................................................................ 5

ABOUT THIS MANUAL ........................................................................................................... 6

BEFORE YOU BEGIN ............................................................................................................... 7

GENERAL ............................................................................................................................... 8

BOX CONTENTS ..................................................................................................................... 8

MINIMUM SYSTEM REQUIREMENTS ...................................................................................... 9

CONNECTORS ...................................................................................................................... 10

ROCSERVE 4RTE UNIQUE FEATURES: ................................................................................... 11

HARDWARE-BASED AES-256 BIT DATA ENCRYPTION ............................................................ 11

KEY FEATURES ..................................................................................................................... 12

SPECIFICATIONS .................................................................................................................. 13

SYSTEM VIEWS .................................................................................................................... 13

FRONT VIEW ................................................................................................................................. 13

HDD STATUS INDICATOR ................................................................................................................ 14

LOCK INDICATOR ........................................................................................................................... 14

FRONT PANEL LED ......................................................................................................................... 15

REAR VIEW ................................................................................................................................... 16

RAID MANAGEMENT ........................................................................................................... 17

QUICK INSTALLATION GUIDE ............................................................................................... 18

USING THE KEY TOKEN ........................................................................................................ 24

RAID CONFIGURATION ........................................................................................................ 26

CONFIGURING THROUGH A TERMINAL ............................................................................................... 26

CONFIGURING USING THE LCD PANEL ............................................................................................... 33

MENU DIAGRAM ........................................................................................................................... 34

WEB BROWSER-BASED REMOTE RAID MANAGEMENT VIA R-LINK PORT ................................................. 40

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MAIN MENU ....................................................................................................................... 41

CONFIGURATION PROCEDURES ......................................................................................................... 42

RAID SET FUNCTIONS ...................................................................................................................... 43

VOLUME SET FUNCTION .................................................................................................................. 52

PHYSICAL DRIVES ........................................................................................................................... 60

SYSTEM CONTROLS ........................................................................................................................ 64

INFORMATION MENU ..................................................................................................................... 73

FORMATTING AND PARTITIONING THE ROCSERVE 4RTE ...................................................... 86

INITIALIZING THE VOLUME USING A PC ............................................................................................. 86

INITIALIZING THE VOLUME USING A MAC .......................................................................................... 96

TROUBLESHOOTING .......................................................................................................... 101

SUMMARY OF RAID TABLE OF CONTENTS .......................................................................... 104

RAID CONCEPTS ......................................................................................................................... 104

DEFINITION OF RAID LEVELS .......................................................................................................... 106

RAID MANAGEMENT ................................................................................................................... 108

EASY TO USE FEATURES ............................................................................................................... 109

HIGH AVAILABILITY ...................................................................................................................... 111

INTERFACES (PORTS) AND CABLES ..................................................................................... 113

COMPARISON CHART ................................................................................................................... 115

INTRODUCTION TO FORMATTING ................................................................................................... 116

TECHNICAL SPECIFICATIONS .............................................................................................. 118

LIMITED WARRANTY ......................................................................................................... 119

TECHNICAL SUPPORT ......................................................................................................... 123

TRADEMARKS ACKNOWLEDGEMENTS ............................................................................... 124

COPYRIGHTS ....................................................................... ERROR! BOOKMARK NOT DEFINED.

CONTACT INFORMATION ................................................................................................... 125

NOTE: Volume label in this manual should read: “New volume.” During formatting, you may

change it. Other changes: “RAID Manager” should be “Rocsecure” and “XXXXXXXX” should be

“Rocserve 4RTe, or Guard 4RT (older version).” Please check for the latest edition of this

manual, 2011, on our website at www.roctor.com. We apologize for any inconvenience.

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IMPORTANT NOTICES

Safety Notices

• The warranty is void if an unauthorized person attempts and/or repairs the hard disk drive.

• Read all Manuals and instructions carefully before using the device.

• Do not spill any liquid or insert any object into the device.

• Use the device within the specifications indicated, including but not limited to: power

requirements, temperature, humidity, sunlight and magnetism from other devices such as

computers and televisions.

• Please visit the Rocstor website, www.rocstor.com for further information concerning

specifications and use of the device.

General Notices

• Consistently make multiple backup copies of your data for your protection. Hard disk drives

are subject to failure at any time.

• Rocstorage, Inc. shall not be held liable for loss of data or the restoration or recovery of

data on the device. Please view complete Limited Warranty Information in this manual or

on the Rocstor website (www.rocstor.com) for further details.

Capacity Disclaimer

Actual accessible hard drive capacity will indicate up to 10% lower than stated under different

Operating Systems and formatting.

The storage volume is measured in total bytes before formatting. References to round

numbers of gigabytes or terabytes are an approximation only. For example, a disk drive labeled

as having 500GB (gigabytes) has space for approximately 500,000,000,000 bytes before

formatting. After formatting, the drive capacity is reduced by about 5% to 10% depending on

the operating system and formatting used.

Care and Handling

The following instructions concern the proper care and handling of the Articroc 4-Bay RAID.

Please take a moment to review these instructions.

• As with any storage solution, it is recommended that all data be backed up regularly.

• Ensure that you follow the proper removal procedure to disconnect the RAID.

• Do not move or disconnect this device from your computer while it is reading or writing

data. This may cause damage to the RAID.

• Do not place this device near a heat source or expose it to direct flame.

• Do not place the device near any equipment generating strong electromagnetic fields.

Exposure to strong electromagnetic fields may cause the device to malfunction or data to be

corrupted.

• Do not drop or cause shock to your RAID.

• Do not spill any liquid or insert any object into the device.

• Do not attempt to disassemble and service the Rocpro drive during the warranty period.

• Please read the Safety Notices and Limited Warranty information in this Manual and on the

Rocstor website (www.rocstor.com) for further details.

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FCC-B RADIO FREQUENCY INTERFERENCE STATEMENT

This device complies with Part 15 of the FCC rules. Operation is subject to the following two

conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates radio frequency energy, and

if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications.

PRECAUTIONS FOR THE RAID SYSTEM

♦ The main circuit board of the RAID System is susceptible to static electricity. Proper

grounding is required to prevent electrical damage to the RAID System unit or other

connected devices, including the host computer. Always place the RAID System unit on a

smooth surface and avoid all dramatic movement, vibration and percussion.

♦ Do NOT allow water to enter the RAID System unit.

♦ Installation of additional equipment in the host computer may be required. Visit our

website to download the latest product information updates.

♦ Do NOT attempt to service this unit yourself. Disassembling the RAID System’s inner parts

will expose you to dangerous voltages or other hazards.

♦ Do NOT block the ventilation. Proper airflow is required to ensure reliable operation and to

prevent overheating.

♦ Do unplug the RAID System unit from the electrical outlet when not in use to provide an

ecological friendly environment.

♦ Use only the power supply cable provided with the RAID System unit.

Please thoroughly read and follow the instructions provided in this manual. Failure

to do so may result in damage to the RAID System, and any or all of the connected

devices.

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ABOUT THIS MANUAL

This manual provides information regarding the quick installation and hardware features of the

eSATA-to-SATA II Rocserve 4RTe. This document also describes how to use the storage

management software. Information contained in the manual has been reviewed for accuracy,

but not for product warranty because of the various environment/OS/settings. Information and

specifications will be changed without further notice. Please go to the Rocstor website to find

the on-line version of the manual for up-to-date information.

The following icons are being used for some details and information to be considered in going

through with this manual:

NOTES:

These are notes that contain useful information and tips

that the user must give attention to in going through with

the Rocserve 4RTe operation.

IMPORTANT!

This refers to important information that the user must

remember.

CAUTION:

This refers to important information that the user must be

aware to prevent damage to the equipment and its

components.

WARNING!

This refers to important information that the user must

follow to avoid unnecessary errors and bodily injury during

hardware and software operation.

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BEFORE YOU BEGIN

Before reading the remainder of this manual, please read the following safety guidelines. Notes

about the Rocserve 4RTe’s controller configuration and the product packaging and delivery are

also included.

Safety Guidelines

To provide reasonable protection against any harm on the part of the user and to obtain

maximum performance, the user is advised to be aware of the following safety guidelines

particularly in handling hardware components:

Upon receiving the product:

• Place the product in its proper location.

• To avoid dropping the unit, ensure that somebody is around for immediate assistance.

• Please handle with care to avoid dropping the unit, which may cause serious damage to the

product and/or personal injuries. Always use correct lifting procedures.

Upon installing the product:

• Ambient temperature is very important for the installation site. It must not exceed 30◦C (86◦

F). Due to seasonal climate changes, regulate the installation site temperature to ensure it

does not exceed the allowed ambient temperature.

• Before plugging-in any power cords, cables and connectors, ensure that the power switches

are turned OFF. Disconnect power connections before the power supply module is removed

from the enclosure.

• Outlets must be accessible to the equipment. Do not use extension cords.

• All external connections should be made using shielded cables and as much as possible. It is

recommended that anti-static hand gloves be used to make all connections and

disconnections.

• When installing each component, secure all mounting screws and locks. Ensure that all

screws are fully tightened. Follow correctly all the listed procedures in this manual for

reliable performance.

Controller Configuration

This Rocserve 4RTe supports single controller configuration.

Packaging, Shipment and Delivery

• Before removing the Rocserve 4RTe from the shipping carton, please visually inspect the

physical condition of the shipping carton for any damage.

• Unpack the Rocserve 4RTe and verify that the contents of the shipping carton are all there

and in good condition.

• Exterior damage to the shipping carton may indicate that the contents of the carton are

damaged.

• If any damage is found, do not remove the components. Please IMMEDIATELY contact the

dealer where you purchased the Rocserve 4RTe for further instructions.

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GENERAL

Introduction

ROCSERVE 4RTe - Secure 4-Bay RAID

Rocstorage has developed an advanced encrypted 4-bay RAID system that provides exceptional

performance and reliability for both Mac and PC users. Demanding audio/video professionals

will have 4 fast SATA high-capacity 3.5” drives for incredible storage.

Choose Rocstor drives and store your future.

BOX CONTENTS

• RAID system unit

• One power cable

• One RJ-45 Ethernet cable

• One external SATA cable

• One serial RS232 cable

• Two encryption key tokens

• Installation Reference Guide

• Miscellaneous hardware

Special Features

• Real-time hardware AES-256 bit encryption RAID system to safeguard all data-at-rest

• Multiple volumes for host access

• Over 2 TB support

• Supports MAID (Massive Array of Idle Disks - “Green Storage Concept”) technology to save

less power consumption and enhance disk drives’ effective usage

• Easy to say “disk drives are spin down when there is no activity or I/O drives on the drives”

• Supports hot spare and auto rebuild function

• On-line capacity expansion

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ENCRYPTION FEATURES:

• Advanced Encryption Standard Algorithm AES-256 bit key strength

• Real-time encryption (virtually zero time in encrypting and decrypting the data)

• Hardware encryption (not software imbedded in a chip)

• CBC or ECB modes

• The cryptographic engine is NIST (National Institute of Standards and Technology) of

USA and CSE (Communications Security Establishment) of Canada certified hardware

AES (Advanced Encryption Standard) algorithm.

• FIPS (US Federal Information Processing Standard) 140-2 Cryptographic Engine validated

(FIPS Inside)

• Authentication: Secure key token

• No software or GUI involved or required installation (for encryption or authentication)

• Raid sub-system external storage drive

• Ruggedized aluminum casing

• Built-in power supply

• Incorporates SATA hard drive

• eSATA port

• Speeds up to 3,000 Megabytes per second

• Compatible with both Windows and Macintosh environments

• Power: Auto-Switchable 240VA/100VA international use

• Direct (AC) plug in to electricity (no bulky adaptor required)

• Includes all necessary cables

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MINIMUM SYSTEM REQUIREMENTS

Mac Users: Window Users:

* Many computers do not come with factory installed eSATA port. Therefore, you may need to

purchase a PCI, PCI-X or PCI-Express card to use these ports. Rocstor offers a variety of

accessories to work with PC Windows or Mac based Computers. Please visit us at

www.ROCSTOR.com

CONNECTORS

• R-Link (RJ45) Port

• eSATA Port

• Key- Token Port

• Monitor Port

• AC Power Input

• On – OFF Switch

Hardware: eSATA* or USB (1.1 or 2.0)

port(s.)

Operating Systems: Microsoft Windows

2000, Me, XP, Vista, Windows 7

Recommended memory: 1 GB RAM

Hardware: eSATA* or USB (1.1 or 2.0)

port(s.)

Mac: PowerPC or Intel processor running

Mac OS 9, X, Leopard, Snow Leopard

Recommended memory: 1 Gb RAM

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ROCSERVE 4RTe UNIQUE FEATURES:

Unsurpassed Value

• Most cost-effective SATA II RAID system

Application Flexibility

• Extends useful life by adapting to future IT requirements

Easy Installation, Upgrade, and Maintenance

• Provides a fast and easy way to install and upgrade the encrypted storage. Simplified

maintenance reduces ongoing IT labor costs.

Exceptional Manageability

• Graphic User Interface (GUI) enables easy user remote management and configuration.

• Menu-driven interface provides a convenient way for user to maintain the storage locally

via serial interface or LCD front panel.

Green Power Thinking

• Saves power by adopting the new “MAID” (Massive Array of Idle Disks) technology.

RAID Management

• Smart-function LCD panel

• Environmental monitoring unit

• Real- time drive activity and status indicators

• Web-based GUI management utility

HARDWARE-BASED AES-256 BIT DATA ENCRYPTION

• The Rocserve 4RTe is equipped with Real-Time Hardware AES-256 bit encryption

powered by X-Wall MX technology to safeguard all data-at-rest (DAR).

• A SATA to SATA cryptographic bridge chip sits between the host SATA interface and the

RAID controller’s SATA host channel, encrypting entire RAID volumes with high speed

performance while providing up to AES-256 bit hardware strength encryption.

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KEY FEATURES

• SATA (3Gbps) single host interface

• Multiple volumes for host access

• Over 2TB storage

• Supports hot spare and automatic hot rebuild

• Allows online capacity expansion within the enclosure

• Local audible event notification alarm

• Supports password protection

• Built-in R-Link port for remote event notification

• Tagged command queuing for 256 commands, allows for overlapping data streams

• Transparent data protection for all popular operating systems

• Built-in NIST and CSE certified AES-256 bit hardware cryptographic processor

• Real-time full RAID encryption without performance degrading to safeguard all the data

inside and easily controlled by hardware key token

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SPECIFICATIONS

• Physical dimensions: 9(H) x 5.6(W) x 12.7(D) inches

226(H) x 149(W) x 322(D) mm

• Weight: 17.5 lb (8.0kg) or 23.5lb (10Kg) w/ 4 HDD’s

• Transfer rates: eSATA up to 3,000 Mbits/s;

USB 2.0 up to 480 Mbits/s.

SYSTEM VIEWS

Identifying Parts of the Rocserve 4RTe

Front View

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HDD Status Indicator

There are two LED indicators for each disk drive.

Part

Function

HDD Status LED

No LED light indicates power is on and hard drive status is

good for this slot. Red means no disk drive inserted or disk drive

is Faulty.

HDD Access LED

LED will blink blue when the hard drive is being accessed.

Lock Indicator

Every Drive Tray is lockable inside the slots. Open the door lock. When the lock indicator is

in vertical position (arrow points downwards), the drive tray is unlocked. When the lock

indicator is in horizontal position (arrow points to the left), the drive tray is locked. To lock a

drive tray, please use the special key provided (in the hardware package) to turn the lock

indicator.

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Front Panel LED

Part

Function

Power

LED

Green

LED

indicates

power

is

ON

.

Busy LED Orange blinking LED indicates subsystem is busy of data is

being accessed.

Fault LED Red blinking LED indicates a problem within the internal

subsystem, such as over temperature.

Sleep Mode LED

Orange LED is normal and subsystem is not in sleep mode.

Orange blinking LED means subsystem is in sleep mode (spin

down idle HDD).

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Rear View

Ports

eSATA Port

The Rocserve 4RTe has one external SATA port for connecting to the host system.

R-Link Port: Remote Link through RJ-45 Ethernet for remote management

The Rocserve 4RTe is equipped with one 10/100 Ethernet RJ45 LAN port. You use a

web browser to manage the Rocserve 4RTe through Ethernet for remote

configuration and monitoring.

Link LED: Green indicates Ethernet is linking.

Access LED: Orange blinking indicates the 100Mbps Ethernet is being accessed.

Monitor Port

The Rocserve 4RTe is equipped with a serial monitor port allowing you to connect a

PC or terminal.

Key Token Port

The Rocserve 4RTe has one key token port for inserting the key token.

NOTE: For more information about using the key token, see “Using the

Key Token” section below.

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Access LED

The LED will be blinking blue when the eSATA host channel is busy (with data transmission).

Summary

RAID 0 is the fastest and most efficient array type but offers no fault-tolerance. RAID 0 requires

a minimum of one drive.

RAID 1 is the best choice for performance-critical, fault-tolerant environments. RAID 1 is the

only choice for fault-tolerance if no more than two drives are used.

RAID 3 can be used to speed up data transfer and provide fault-tolerance in single-user

environments that access long sequential records. However, RAID 3 does not allow overlapping

of multiple I/O operations and requires synchronized-spindle drives to avoid performance

degradation with short records. RAID 5 with a small stripe size offers similar performance.

RAID 5 combines efficient, fault-tolerant data storage with good performance characteristics.

However, write performance and performance during drive failure is slower than with RAID 1.

Rebuild operations also require more time than with RAID 1 because parity information is also

reconstructed. At least three drives are required for RAID 5 arrays.

RAID MANAGEMENT

The Rocserve 4RTe can implement several different levels of RAID technology. RAID levels

supported by the Rocserve 4RTe are shown below.

RAID Level Description Min. Drives

0

Block striping is provide, which yields higher

performance than with individual drives. There is

no redundancy.

1

Drives are paired and mirrored. All data is 100%

duplicated on an equivalent drive. Fully

redundant.

2

3 Data is striped across several physical drives.

Parity protection is used for data redundancy. 3

5 Data is striped across several physical drives.

Parity protection is used for data redundancy. 3

1 + 0

Combination of RAID levels 0 and 1. This level

provides redundancy through mirroring and

striping.

4

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QUICK INSTALLATION GUIDE

Preparing the and Powering ON

1. Attach network cable to the R-Link port and connect the other end of network cable

to your network hub/switch.

2. Connect the eSATA cable to the eSATA port of the RAID.

3. Connect the other end of eSATA cable to the eSATA port of the eSATA card inserted in

your host system or server.

Or if you have onboard SATA port, you can connect the eSATA cable using eSATA-to-

SATA cable, and connect to the onboard SATA port.

4. Insert the key token into the key token port.

5. Connect the power cord to the AC input socket. Plug the other end of power cord to

the power source.

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6. Press the Power ON/OFF Switch at the rear of the unit.

7. After power ON, the RAID model name and IP address will be displayed in the LCD

display panel.

NOTE: Default IP address is 192.168.1.100 and DHCP is enabled. If you have a DHCP

server and the RAID obtained a dynamic IP from DHCP server, the dynamic IP

will be displayed in the LCD display panel.

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Rocstor ROCSERVE 4RTe Installation And Configuration Manual

Rocstor ROCSERVE 4RTe Installation And Configuration Manual

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