Rocstor COMMANDER 3F series User manual

store your future

ARCTICROC 2T

User Manual

2-Bay RAID System

eSATA, 2xFireWire 800, FireWire 400 & USB

Raid 0, Raid 1 and JBOD

ARCTICROC 2T – 2Bay RAID System - User Manual Page | 2

TABLE OF CONTENTS

IMPORTANT NOTICES ............................................................................................................ 4

SAFETY NOTICES .............................................................................................................................. 4

GENERAL NOTICES ............................................................................................................................ 4

CAPACITY DISCLAIMER ...................................................................................................................... 4

CARE AND HANDLING ........................................................................................................................ 4

FCC-B RADIO FREQUENCY INTERFERENCE STATEMENT ........................................................... 5

PRECAUTIONS FOR THE RAID SYSTEM …………………………………………………………………………..5

GENERAL ............................................................................................................................... 6

INTRODUCTION ................................................................................................................................ 6

BOX CONTENTS ..................................................................................................................... 6

SPECIAL FEATURES ............................................................................................................................ 7

MINIMUM SYSTEM REQUIREMENTS ...................................................................................... 8

CONNECTORS ........................................................................................................................ 8

SYSTEM VIEWS ...................................................................................................................... 9

INSERTING/REPLACING THE HARD DRIVES IN THE RAID SYSTEM .......................................... 10

CONNECTING THE RAID SYSTEM TO A COMPUTER ............................................................... 17

CONNECTING MULTIPLE DEVICES ...................................................................................................... 19

RAID MODES ....................................................................................................................... 20

RAID MODE COMPARISON LIST ................................................................................................. 20

RAID 0 (STRIPING) ........................................................................................................................ 21

RAID 1 (MIRRORING) .................................................................................................................... 22

JBOD .......................................................................................................................................... 23

SETTING/CHANGING THE RAID MODE (MANUALLY) ............................................................. 24

LED INDICATORS .................................................................................................................. 26

SAFE REMOVAL OF THE RAID SYSTEM .................................................................................. 27

EXTERNAL BOOTUP ............................................................................................................. 27

eSATA PCI EXPRESS CARD INSTALLATION ............................................................................. 29

SYSTEM REQUIREMENTS .................................................................................................................. 29

HARDWARE INSTALLATION ............................................................................................................... 29

DRIVER INSTALLATION ..................................................................................................................... 30

VERIFY DRIVER INSTALLATION ........................................................................................................... 30

QUESTIONS & ANSWERS CONCERNING RAID SYSTEMS ........................................................ 32

ARCTICROC 2T – 2Bay RAID System - User Manual Page | 3

SPECIFICATIONS .................................................................................................................. 34

PARTITIONING AND FORMATTING THE ARCTICROC 2-BAY DRIVE ON A MAC OS ................... 35

PARTITIONING AND FORMATTING THE ARCTICROC 2-BAY DRIVE ON A WINDOWS OS .......... 42

KNOWLEDGE BASE .............................................................................................................. 53

INTRODUCTION TO FORMATTING ........................................................................................ 57

LIMITED WARRANTY ........................................................................................................... 59

TECHNICAL SUPPORT ........................................................................................................... 63

TRADEMARKS ACKNOWLEDGEMENTS ................................................................................. 64

COPYRIGHTS ........................................................................................................................ 64

CONTACT INFORMATION ..................................................................................................... 65

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IMPORTANT NOTICES

Safety Notices

• The warranty is void if an unauthorized person attempts and/or repairs the hard disk drive.

• Read all Manuals and instructions carefully before using the device.

• Do not spill any liquid or insert any object into the device.

• Use the device within the specifications indicated, including but not limited to: power

requirements, temperature, humidity, sunlight and magnetism from other devices such as

computers and televisions.

• Please visit the Rocstor website, www.rocstor.com for further information concerning

specifications and use of the device.

General Notices

• Consistently make multiple backup copies of your data for your protection. Hard disk drives

are subject to failure at any time.

• Rocstorage, Inc. shall not be held liable for loss of data or the restoration or recovery of

data on the device. Please view complete Limited Warranty Information in this manual or

on the Rocstor website (www.rocstor.com) for further details.

Capacity Disclaimer

Actual accessible hard drive capacity will indicate up to 10% lower than stated under different

Operating Systems and formatting.

The storage volume is measured in total bytes before formatting. References to round

numbers of gigabytes or terabytes are an approximation only. For example, a disk drive labeled

as having 500GB (gigabytes) has space for approximately 500,000,000,000 bytes before

formatting. After formatting, the drive capacity is reduced by about 5% to 10% depending on

the operating system and formatting used.

Care and Handling

The following instructions concern the proper care and handling of the Arcticroc 2-Bay RAID.

Please take a moment to review these instructions.

• As with any storage solution, it is recommended that all data be backed up regularly.

• Ensure that you follow the proper removal procedure to disconnect the RAID.

• Do not move or disconnect this device from your computer while it is reading or writing

data. This may cause damage to the RAID.

• Do not place this device near a heat source or expose it to direct flame.

• Do not place the device near any equipment generating strong electromagnetic fields.

Exposure to strong electromagnetic fields may cause the device to malfunction or data to

be corrupted.

• Do not drop or cause shock to your RAID.

• Do not spill any liquid or insert any object into the device.

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• Do not attempt to disassemble and service the RAID during the warranty period.

• Please read the Safety Notices and Limited Warranty information in this Manual and on the

Rocstor website (www.rocstor.com) for further details.

FCC-B RADIO FREQUENCY INTERFERENCE STATEMENT

This device complies with Part 15 of the FCC rules. Operation is subject to the following two

conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is operated in

a commercial environment. This equipment generates radio frequency energy, and if not

installed and used in accordance with the instruction manual, may cause harmful interference

to radio communications.

PRECAUTIONS FOR THE RAID SYSTEM

• The main circuit board of the RAID System is susceptible to static electricity. Proper

grounding is required to prevent electrical damage to the RAID System unit or other

connected devices, including the host computer. Always place the RAID System unit on a

smooth surface and avoid all dramatic movement, vibration and percussion.

• Do NOT allow water to enter the RAID System unit.

• Installation of additional equipment in the host computer may be required. Visit our

website to download the latest product information updates.

• Do NOT attempt to service this unit yourself. Disassembling the RAID System’s inner parts

will expose you to dangerous voltages or other hazards.

• Do NOT block the ventilation. Proper airflow is required to ensure reliable operation and

to prevent overheating.

• Do unplug the RAID System unit from the electrical outlet when not in use to provide an

ecological friendly environment.

• Use only the power supply cable provided with the RAID System unit.

Please thoroughly read and follow the instructions provided in this manual. Failure to

do so may result in damage to the RAID System, and any or all of the connected

devices.

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GENERAL

Introduction

Arcticroc 2T

2Bay RAID – 2xFireWire 800, FireWire400, eSATA and USB (1.1/2.0)

The new Arcticroc 2-Bay RAID system provides massive storage

capacity and advanced RAID configuration in a compact storage

device. The Arcticroc delivers extraordinary performance and

reliability for both Mac and PC users. Specifically designed for

demanding audio/video professionals, the new Arcticroc contains

fast SATA high capacity 3.5” drives in heat dissipating aluminum

case. Silent fans assure quiet operation while providing maximum

airflow for cooling purposes. The trayless function with

SmartGuider ensures swift and simple hot-swapping.

The RAID Mode Switch permits easy configuration options of RAID 0 (Stripping), RAID 1

(Mirroring) and JBOD (Just a Bunch of Disks).

Choose Rocstor drives and store your future.

BOX CONTENTS

• 2-Bay RAID System

• 2 Handles

• USB cable, Type B to A

• 6-pin to 6-pin FireWire 400 (1394a) cable

• 9-pin to 9-pin FireWire 800 (1394b) cable - one of these

• eSATA cable

• External Power Supply

• Quick Start Guide

• 2 Spare HDD Screws on back of cover lid

• HDD Screws x 8

ARCTICROC 2T – 2Bay RAID System - User Manual Page | 7

USB Type B to

A Cable

eSATA Cable

FireWire 400 Cable

FireWire 800 Cable

External Power Supply

2 Handles

2 spare HDD screws

provided on back part of

cover lid

HDD screws x 8

Quick Start Guide

RAID System unit

Special Features

• Supports current SATA II compliant HDDs, fully backward compatible with SATA 1.0 and

SATA 1.0a compliant HDDs

• Connects flexibly via an eSATA, USB 2.0, FireWire 400 or 800 ports

• Provides RAID 0 (Striping), RAID 1 (Mirroring), JBOD (Just a Bunch Of Disks) for effective

storage management

• Configures RAID modes easily using switches, no IT expertise required

• Simplifies RAID management, no software installation required

• Monitors system status via LED indicators

• Prevents over-tightened HDDs with auto-limiting segmented screws

• Features a trayless function with the SmartGuider

TM

- user-friendly design enables

effortless HDD hot-swapping

• Dissipates heat efficiently with aluminum housing

• Maximizes airflow with silent fans and mechanical designs

• Supports hot-plug and HDD hot-swap

• Supports both online and offline rebuild

Any loss, corruption, or destruction of data is the sole responsibility of the user of the

RAID System. Under no circumstances will the manufacturer be held liable for the

recovery or restoration of any data.

SmartGuider

TM

is a trayless device that utilizes the simplicity of a handle and screws.

The integrated handle is attached to the HDD with auto-limiting segmented screws.

Then, the entire setup can be slid into the unit by aligning the screws with the specially

designed guides. This results in flexibility and easy removal and insertion of the HDDs.

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MINIMUM SYSTEM REQUIREMENTS

Mac Users: Window Users:

3.5” SATA compatible hard drive is required for the RAID System unit. Once the HDDs

are formatted, the actual available storage capacity can vary depending on the selected

operating environment (normally 5-10 % less).

* Many computers do not come with factory installed FireWire 800 or eSATA ports. Therefore,

you may need to purchase a PCI, PCI-X or PCI-Express card to use these ports. Rocstor offers a

variety of accessories to work with PC Windows or Mac based Computers. Please visit us at

www.ROCSTOR.com

CONNECTORS

• FireWire 800 (IEEE 1394b) port x2

• FireWire 400 (IEEE 1394a) port x1

• USB 2.0 Type B port x1

• eSATA port x1

• DC Power Input

• ON/OFF Power Switch

• RAID Mode Switch

• Lock Slot/Port

Hardware: eSATA* or FireWire* (400 or

800) or USB 2.0 port(s.)

Operating Systems: Microsoft Windows

2000, XP, 2003, or Vista

CPU: 266 MHz (Vista 800 MHz)

RAM: 64 MB (Vista 512 MB)

Hardware: eSATA* or FireWire* (400 or

800) or USB 2.0 port(s).

Mac: PowerPC or Intel Core Duo

processor

RAM: 64 MB (Mac OS X 10.4 = 256 MB)

OS: 10.2 or higher (PowerPC)

10.4 or higher (Intel)

ARCTICROC 2T – 2Bay RAID System - User Manual Page | 9

1

Power

HDD2

HDD1

LED Indicators

SYSTEM VIEWS

Front View: The status indication of each LED indicator is listed under the LED INDICATORS

section below.

Rear View

eSATA

DC IN

RAID

2

FireWire 800

(2 ports)

6

RAID Mode Switch

3

FireWire 400

4

USB 2.0 Type B

5

eSATA Port

7

Power Switch

8

DC IN

9

Lock Slot/Port

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Top & Cover View (Exposed)

10

“Front” Indicator

2 Spare HDD Screws

11

9

HDD Slots

(indicates HDD 1

through HDD 2)

12

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INSERTING/REPLACING THE HARD DRIVES IN THE RAID SYSTEM

Place the RAID System with its front view facing you. Position both hands on the front edge.

Simultaneously, push the lid in the direction away from you, front to back, using your thumbs.

A “click” sound would indicate the release of the top lid security clasp.

Lift the top lid up to remove and expose the top view (or HDD slots). Take out the handles from

the enclosure itself and locate the HDD screws in the packaging box.

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(Fasten the Handles on HDDS)

Place the HDD with the metal cover side facing up and ensure that the interface connectors are

oriented toward your left side.

Connectors

Position the handle to the end, which is facing away from the interface connectors, and align it

with the screw hole openings.

Connectors

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Fasten the handle onto the HDD by inserting and tightening the screws, the left one first, then

the right one.

Left

Right

Now, flip the HDD so it is facing you with the PCBA (Printed Circuit Board) on top and the

unfasten handle side facing you.

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Insert and tighten the screws, the left one first, then the right one.

Left

Right

Finally, conduct a test by sliding the handle to ensure the holes glide smoothly on the screw

guides. Repeat the same procedures for the second HDD.

The auto-limiting segmented screws are designed to prevent the HDDs and/or the

handles from damage due to over-tightening. Furthermore, this design makes the

handle slide easily.

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To insert the HDD, hold the handle when it is in the upward position.

When inserting the HDD on its reverse side, the SmartGuider

TM

System won’t be able to

align and the HDD cannot be inserted.

Align the handle with the guide rails and slide the HDD into the indicated slot. Firmly push

downward until a “thump” sound is heard. Repeat the same procedures for the second HDD.

In most cases, you would need to firmly push the HDDs to close until a “thump”

sound is heard.

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9. Place the RAID System with its front view facing you and the top lid on. Position both hands

on the back edge of the top lid. Simultaneously push the lid firmly downward and toward

you, back to front.

A “click” sound indicates the top lid is securely attached.

Now, the RAID System is ready for connection to a computer!

Installing

HDDs OK!

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CONNECTING THE RAID SYSTEM TO A COMPUTER

Complete the following steps to connect the RAID System to a host computer.

The RAID System should only be connected to a host computer via one interface.

Connection of the system to a computer via two or more interfaces simultaneously is

not recommended.

Connect the AC/DC power adapter.

eSATA

DC IN

RAID

Insert both ends of the USB 2.0, eSATA, FireWire 400, or FireWire 800 cable(s) into the

corresponding port of the RAID System and the host. Use only ONE cable.

eSATA

DC IN

RAID

It is highly recommended to select only one interface to do data transfer.

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Turn the power switch to the “ON” position.

When connected, the Power LED light will be steady green and the HDD LED lights will become

white and blink about 15 seconds. If the HDDs are inside the RAID System, the HDD LED lights

will remain steadily white. If there are no HDDs inside the RAID System, the HDD LED lights will

turn OFF after blinking.

eSATA

DC IN

RAID

ON

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You are now ready to begin using your RAID System!

Ready to

GO!

Due to compatibility issues, if you use the eSATA interface to do the data transfer, the

Silicon Image eSATA host controller is highly recommended.

Connecting Multiple Devices

Using FireWire 400 or 800, you can connect other computer hardware or digital devices to your

RAID System. This connection is called “Daisy chain.” Items which may be connected might be

such as digital video camera, another HD or DVD writer. However, you must use the same

interface in order for Daisy Chain to work. The computer will not recognize the different

interfaces if they are all used at the same time. In addition, if a mix of connections is used, the

resulting speed will be limited to the lowest one available.

When only one of the FireWire connectors is plugged in, the other FireWire connector

will be viewed as a “daisy chain” port. When only one of the USB or eSATA connectors

is plugged in, the connector will be viewed as its original port, either USB or eSATA respectively.

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RAID MODES

A Redundant Array of Independent (or Inexpensive) Disks (RAID) is a system that utilizes

multiple hard drives to share or replicate data among the disks. The benefit, depending on the

selected RAID Mode (combinations of disks), is one or more of the following: increased data

integrity, fault-tolerance, and throughput or capacity when compared to single drives.

Deleting the current partition prior to changing RAID modes is highly recommended.

Using identical HDDs with the same capacity and RPM and from the same

manufacturer is highly recommended for best capacity utilization.

Raid Mode Comparison List

RAID mode

RAID 0 (Striping)

RAID 1 (Mirroring)

RAID 5

RAID 5 + HotSpare

RAID 0+1

Size Safe Fast

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