Netgear VMC3030100NAS User guide

Brand: Netgear

Model: VMC3030100NAS

Type: User guide

This manual is also suitable for

VMS3230100NAS

User Manual

December 2014

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

202-11380-01

Support

For product updates and web support, visit http://support.arlo.com.

Trademarks

reference purposes only.

Compliance

For the current EU Declaration of Conformity, visit:

http://support.netgear.com/app/answers/detail/a_id/11621/.

For regulatory compliance information, visit:

http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

Contents

1. Set Up Your System 4

Set Up Your Base Station .................................................................................................................................4

Register for an Arlo Account ..................................................................................................................... 5

Set Up and Sync Your Cameras ..............................................................................................................6

Position Your Cameras ........................................................................................................................................... 8

Position Mode ..................................................................................................................................................................... 10

Adjust Motion Sensitivity ............................................................................................................................... 13

2. Personalize Your System 16

Name Your Cameras ...............................................................................................................................................16

Set Up Rules .......................................................................................................................................................................... 17

Set Up Modes ...................................................................................................................................................................... 20

Personalize Modes .....................................................................................................................................................20

Create a New Mode ................................................................................................................................................22

Manage Modes..................................................................................................................................................................23

Create a Schedule .....................................................................................................................................................24

Add Friends ............................................................................................................................................................................. 25

Change Your Preferences ...........................................................................................................................27

3. View Your Content 30

View Recordings and Snapshots......................................................................................................30

Use the Filter ...................................................................................................................................................................... 32

4. Manage Your Subscription 33

Service Levels ....................................................................................................................................................................33

Renew Your Service Plans ........................................................................................................................... 35

Downgrade Your Service Plan ..............................................................................................................35

Cancel Your Paid Service Plan ..............................................................................................................36

1. Set Up Your System

Setting up your Arlo system involves these steps: set up your base station, register for

an Arlo account, set up and sync your cameras, and position your cameras.

Set Up Your Base Station

The base station connects to your home network and allows you to view your

camera streams from anywhere.

¾ To install your base station:

1. Connect the base station to your router using an Ethernet cable.

2. Connect the AC adapter to the base station.

3. Plug the AC adapter into an electrical outlet.

4. Press the On-O button on the back of the base station to turn on the base

station..

The Power LED and Internet LED light green in about two minutes.

Your base station is set up.

After you set up your base station, you must register for an Arlo account. Your

Arlo account is linked to your Arlo system and allows you to view videos from any

Internet‑connected computer or mobile device.

On mobile devices, use the Arlo app for the best viewing experience. Visit the Apple

App Store or the Google Play Store to download the Arlo app for iOS and Android

devices.

¾ To register for an Arlo account:

1. In a browser, enter https://arlo.netgear.com/ in the address bar.

2. Click or tap New System Setup.

3. Complete the required ﬁelds.

4. Click or tap Continue.

5. Choose your base station’s serial number from the drop down menu.

Note: If the serial number is not listed, you can enter it manually. The serial number is on

the bottom of the base station, on the product label.

6. Click or tap Continue.

7. Choose your time zone from the drop‑down menu.

8. Click or tap Continue.

9. Choose a service plan.

Note: For more information, see Service Levels on page 33.

Your Arlo account is set up.

Set Up and Sync Your Cameras

After the base station is setup and you registered for an Arlo account, you are

ready to set up your cameras and sync them to the base station. The Basic service

plan supports up to ﬁve synced cameras. You can upgrade to a paid service plan to

support more cameras.

¾ To set up your cameras:

1. Slide and hold the latch on the bottom of the camera.

2. Slide the battery door back and lift it to open the battery compartment.

3. Insert the batteries according to the following illustration.

Your cameras are ready to sync.

¾ To sync your cameras:

1. Bring the camera within one to three feet (30cm‑100cm) from the base station.

2. Press the Sync button on the side of the base station.

3. Wait for the Sync Status LED to light green.

4. Press the Sync button on top of the camera.

A blue LED blinks rapidly to conﬁrm a successful sync.

5. Repeat for each additional camera.

Position Your Cameras

It’s important to keep distance in mind when placing your Arlo cameras:

• Maximum. You can place your Arlo camera a maximum of 300 feet (90 meters)

from the base station. In indoor installations, the range might be less if metal

objects or thick walls and ceilings are between a camera and the base station.

Note: Note: Check the Camera LED on the base station; if it’s blinking amber, the base

station detects a low data rate, a sign that a camera is too far from the base station.

• Minimum. Place your Arlo cameras at least ten feet from the base station, and

allow at least 6 ½ feet (2 meters) between cameras. Follow these guidelines to

prevent WiFi signals between the devices from interfering with each other.

When positioning your Arlo camera, keep these tips in mind:

• Keep active locations in the camera’s ﬁeld of view. Your Arlo camera has

a 130‑degree viewing angle. Position your camera so that the space that you

want to monitor is within the camera’s ﬁeld of view.

• Aim with the cloud. Use Arlo’s Position mode to send video to the cloud as

quickly as possible. This allows you to aim the camera while watching the video

feed on your Arlo smartphone app to make near real‑time adjustments to the

camera’s position. Go to your camera’s Setting options to turn on Position mode.

After the camera is in place, you can turn o Position mode, or it automatically

turns o after ﬁve minutes.

• Elevate your camera. Mount your Arlo motion‑detection camera at least

seven feet (two meters) above the ﬂoor and aim it slightly down for the best

sensor performance.

• Ensure that side-to-side trac crosses Arlo’s ﬁeld of view. Arlo’s motion

sensor is much more sensitive to side‑to‑side movement across its ﬁeld of view

than to movement directly toward or away from the camera. The best area

for motion detection is ﬁve feet to 20 feet (1.5 to 6 meters) from the camera

position.

For best results, the path of expected motion should cross Arlo’s ﬁeld‑of‑view and

not head directly into or away from the camera. For example, if you want to detect

motion near a couch, place the camera to the side of the couch, rather than above

it or opposite it.

You can use the Motion Detection Test feature to verify if motion can be detected

in a camera’s current placement. The camera’s LED ﬂashes amber when motion is

detected. Go to your camera’s setting options to turn on the Motion Detection Test

feature.

Position Mode

Position mode allows you to quickly and easily see what your camera sees. Using

Position mode, you can make sure that your Arlo camera is positioned to monitor

the precise area you want. Position mode is available only when the camera is not

streaming, recording motion, or in Motion Detection mode.

¾ To place your camera in Position mode:

1. Log in to your Arlo account at www.arlo.netgear.com.

2. Click or tap Settings.

3. Under Camera Settings, select a camera to position.

4. Click or tap Position Mode.

The camera starts streaming video.

Note: Position mode streams video as fast as possible, without buering, so that you can

aim the camera while watching on a smartphone and make near real-time adjustments to

the camera position. This means that you might see lower quality video while in Position

mode.

Adjust Motion Sensitivity

You can adjust the motion sensitivity of an Arlo camera after a motion rule is

applied to it. For more information, see Set Up Your Base Station on page 4.

¾ To adjust the motion sensitivity of a camera:

1. Log in to your Arlo account at www.arlo.netgear.com.

2. Click or tap Settings.

3. Click or tap Rules.

4. Click or tap a motion rule assigned to the camera that you want to adjust.

5. Under IF the following, use the slider to adjust the sensitivity of the motion

sensor:

• Raise the sensitivity percentage to increase the number of videos that Arlo

captures.

• Lower the sensitivity percentage to decrease the number of videos that Arlo

captures.

6. Click or tap Done.

2. Personalize Your System

Your Arlo system can be customized to meet your unique needs. After you create rules

and modes for cameras, Arlo does the rest. You can name your cameras so that they

are easier to identify and set up alerts so you always know what’s going on.

Name Your Cameras

You can easily customize your Arlo cameras by renaming them.

¾ To rename your camera:

1. Log in to your Arlo account at www.arlo.netgear.com.

2. Click or tap Settings.

3. Under Camera Settings, click or tap a camera.

4. In the Name ﬁeld, delete the current name and enter a new name that reminds

you of the camera’s location, such as Garage or Front Door.

Camera names are limited to 32 characters.

5. Click or tap Done.

Set Up Rules

With rules, you can tell your Arlo system what to do in certain situations. For

example, you can set your Arlo system to record videos when the motion sensor is

activated on a speciﬁc camera and alert you with an email message.

You can use the rules you create within modes and schedules to customize your

Arlo system.

¾ To create a rule:

1. Log in to your Arlo account at www.arlo.netgear.com.

2. Click or tap Settings.

3. Click or tap Rules.

4. Click or tap Add.

5. Enter a name for the rule.

6. Under IF the following, select the camera to which you want Arlo to apply the

rule.

7. Use the slider to adjust the sensitivity of the motion sensor.

• Raise the sensitivity percentage to increase the number of videos that Arlo

captures.

• Lower the sensitivity percentage to decrease the number of videos that Arlo

captures.

8. Under THEN do the following, select the action you want your Arlo system to

take.

9. Select the camera from which you want to record the video.

10. Use the slider to adjust the length of video that is captured.

11. To be alerted by email when your Arlo system activates this rule, click or tap To

this list and enter at least one email address.

12. Click or tap Done.

Set Up Modes

A mode is a way to set and control automated actions. With modes, Arlo can be on

the lookout for you, even when you are not logged in. Modes start working when

triggered by actions that you can deﬁne. You can personalize the default modes or

add your own.

You might want to create a mode in which some motion sensors and cameras are

active but others are not. For example, when you are sleeping, you might want your

exterior cameras to be active, but your interior cameras to be inactive.

Modes are made up of rules. To create a new mode or change an existing one, you

must ﬁrst create a rule. To learn more about rules and how to create your own, see

Set Up Rules on page 17

Arlo is pre‑conﬁgured with two default modes:

• All motion on. The motion sensor on each camera is active. When motion is

detected, the camera records a video clip and sends an email message to the

primary Arlo account holder. This mode works well when nobody is at home.

• All motion o. No motion sensors are active, no video is recorded and no

motion alerts are sent. This mode works well when people are at home.

Personalize Modes

Arlo can be on the lookout for you when you’re not at home. Modes start working

when triggered by actions that you can deﬁne. For example, you can tell Arlo to

record a video clip when it detects motion.

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Netgear VMC3030100NAS User guide

Brand: Netgear

Model: VMC3030100NAS

Type: User guide

This manual is also suitable for

VMS3230100NAS

Download PDF

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Netgear VMC3030100NAS User guide

This manual is also suitable for

Netgear VMC3030100NAS User guide

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