Gateway ALR 8200R User manual

Gateway ALR

8200R

User’s Guide

Part #8502953 A MAN US GW2K 8200R USR GDE R0 6/98

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2953.book Page i Monday, June 15, 1998 11:27 AM

ii Gateway ALR 8200R User’s Guide

Notices

610 Gateway Drive

N. Sioux City, SD 57049 USA

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced

or transmitted by any means or in any form, without prior consent in writing from Gateway 2000.

The information in this manual has been carefully checked and is believed to be accurate. However,

changes are made periodically. These changes are incorporated in newer publication editions.

Gateway 2000 may improve and/or change products described in this publication at any time. Due to

continuing system improvements, Gateway 2000 is not responsible for inaccurate information which

may appear in this manual. For the latest product updates, consult the Gateway 2000 web site at

www.gateway.com. In no event will Gateway 2000 be liable for direct, indirect, special, exemplary,

incidental, or consequential damages resulting from any defect or omission in this manual, even if

advised of the possibility of such damages.

In the interest of continued product development, Gateway 2000 reserves the right to make

improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

AnyKey, black-and-white spot design, ColorBook, CrystalScan, Destination, EZ Pad, EZ Point, Field

Mouse, Gateway 2000, HandBook, Liberty, TelePath, Vivitron, stylized “G” design, and “You’ve got a

friend in the business” slogan are registered trademarks and “All the big trends start in South Dakota”

slogan, GATEWAY, and Gateway Solo are trademarks of Gateway 2000, Inc. Intel, Intel Inside logo,

and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS,

MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other

product names mentioned herein are used for identification purposes only, and may be the trademarks

or registered trademarks of their respective companies.

Co

py

ri

g

ic Research, Inc.

(

ALR

)

All Ri

g

hts Reserved

9401 Jeronimo

Irvine, CA 92618 USA

All Ri

g

hts Reserved

This publication is protected by copyri

g

ht and all ri

g

hts are reserved. No part of it may be reproduced

or transmitted by any means or in any form, without prior consent in writin

g

from ALR.

The information in this manual has been carefully checked and is believed to be accurate. However,

chan

g

es are made periodically. These chan

g

es are incorporated in newer publication editions. ALR

may improve and/or chan

g

e products described in this publication at any time. Due to continuin

g

system improvements, ALR is not responsible for inaccurate information which may appear in this

manual. For the latest product updates, consult the ALR web site at

www.alr.com

. In no event will ALR

be liable for direct, indirect, special, exemplary, incidental, or consequential dama

g

es resultin

g

from

any defect or omission in this manual, even if advised of the possibility of such dama

g

es.

In the interest of continued product development, ALR reserves the ri

g

ht to make improvements in this

manual and the products it describes at any time, without notices or obli

g

ation.

Trademark Acknowled

g

ments

ALR is a re

g

istered trademark of Advanced Lo

g

ic Research, Inc. All other product names mentioned

herein are used for identification purposes only, and may be the trademarks or re

g

istered trademarks

of their respective companies.

2953.book Page ii Monday, June 15, 1998 11:27 AM

iii

Contents

Preface ....................................................................................vii

About This Guide................................................................................ viii

Conventions Used in this Guide ............................................................ ix

Getting Started ......................................................................... 1

Before You Begin.................................................................................... 2

System Access......................................................................................... 3

Static Electricity Precautions........................................................... 3

Opening the System......................................................................... 3

Closing the System........................................................................... 5

Installing the Processor Drawer.............................................................. 7

Inspecting the Contents.................................................................... 7

Installing the Processor Drawer in the Rack................................... 8

Connecting Peripherals.................................................................. 13

Using an AutoSwitcher with Multiple System Drawers .............. 14

Powering Up the System....................................................................... 16

Quick Check................................................................................... 16

Completing the Installation............................................................ 18

System Features ................................................................... 21

Basic Features........................................................................................ 22

Front Panel............................................................................................. 24

Dual Redundant 400-Watt Power Supplies .................................. 24

3.5-inch Diskette Drive.................................................................. 25

CD-ROM Drive.............................................................................. 25

LED Indicators............................................................................... 26

Buttons............................................................................................ 26

RAID Cage Bay ............................................................................. 26

Rear Panel.............................................................................................. 27

I/O Ports.......................................................................................... 27

Power Connectors.......................................................................... 28

Expansion Slot Cover Plates.......................................................... 28

System Board......................................................................................... 29

Chassis Fans ................................................................................... 30

Power Connectors.......................................................................... 30

Front Panel Connectors.................................................................. 31

2953.book Page iii Monday, June 15, 1998 11:27 AM

iv Gateway ALR 8200R User’s Guide

Drive Controllers and Connectors................................................. 32

Server Management Connectors................................................... 33

System Jumpers............................................................................. 34

Battery............................................................................................ 35

Expansion Slots.............................................................................. 35

I/O Connectors............................................................................... 35

Processor Subsystem ..................................................................... 36

Memory.......................................................................................... 37

Components ...........................................................................39

Processors.............................................................................................. 40

Installing a Pentium II Processor................................................... 41

Installing A VRM (for Processor 2).............................................. 44

Changing the Processor Speed...................................................... 45

System Memory.................................................................................... 46

Configuring Your Memory........................................................... 46

Installing DIMMs.......................................................................... 47

Adapter Cards ....................................................................................... 49

Storage Bays.......................................................................................... 51

Removing the Drive Bay Assembly............................................. 52

Removing the 5.25-inch Device.................................................... 53

Installing a 5.25-inch Device......................................................... 54

3.5-inch Devices............................................................................ 55

RAID Bay ...................................................................................... 58

BIOS Setup .............................................................................65

About the BIOS Setup Utility............................................................... 66

Using the BIOS Setup Utility............................................................... 67

Main Menu Screen......................................................................... 68

Advanced Menu Screen................................................................. 72

Security Menu Screen.................................................................... 81

Power Menu Screen....................................................................... 83

Boot Menu Screen......................................................................... 84

Exit Menu Screen........................................................................... 86

Updating the BIOS................................................................................ 87

2953.book Page iv Monday, June 15, 1998 11:27 AM

v

Maintaining and Cleaning Your System ................................ 89

Maintaining Your System..................................................................... 90

Maintaining your Hard Drive ........................................................ 90

Cleaning The System............................................................................ 93

Cleaning the Mouse........................................................................ 93

Cleaning the Keyboard................................................................... 94

Cleaning the Monitor Screen......................................................... 94

Cleaning the Monitor Case............................................................ 94

Troubleshooting ..................................................................... 95

Introduction............................................................................................ 96

Important Safety Instructions................................................................ 97

Computer Virus Notice......................................................................... 99

What is a Virus............................................................................... 99

Types of Viruses............................................................................. 99

Virus Contamination...................................................................... 99

Protecting Your System............................................................... 100

Virus Prevention........................................................................... 100

Troubleshooting Checklist.................................................................. 102

Verifying Your Configuration..................................................... 102

Troubleshooting Guidelines......................................................... 102

CD-ROM Problems ............................................................................ 103

Hard Disk Problems............................................................................ 104

Memory/Processor Problems.............................................................. 105

Modem Problems................................................................................ 106

Peripheral/Adapter Problems.............................................................. 107

Printer Problems.................................................................................. 109

System Problems................................................................................. 110

Video Problems................................................................................... 112

Error Messages.................................................................................... 114

Setting the Jumpers ............................................................. 119

System Board Jumpers........................................................................ 120

Clear CMOS Jumper.................................................................... 120

Processor Setting Jumper............................................................. 120

2953.book Page v Monday, June 15, 1998 11:27 AM

vi Gateway ALR 8200R User’s Guide

RAID Backplane Jumpers.................................................................. 121

SCSI ID Address Settings ........................................................... 121

Active Termination...................................................................... 122

Auto Start/Delay Start.................................................................. 122

Cluster Option.............................................................................. 123

Regulatory Compliance Statements ....................................125

FCC Notice.......................................................................................... 126

Industry Canada Notice...................................................................... 127

CE Notice............................................................................................ 127

VCCI Notice ....................................................................................... 128

Australia/New Zealand Notice........................................................... 128

Index .....................................................................................129

2953.book Page vi Monday, June 15, 1998 11:27 AM

Preface

Contents

About This Guide .................................................viii

Conventions Used in this Guide.............................ix

2953.book Page vii Monday, June 15, 1998 11:27 AM

viii Gateway ALR 8200R User’s Guide

About This Guide

The purpose of this User’s Guide is to help you unpack, assemble, and

install the system. This guide provides step-by-step setup and operating

instructions along with detailed illustrations throughout the document.

Below is a summary of the sections to follow:

Chapter 1: Getting Started covers information about the internal and

external features as well as the system architecture and supported operating

systems.

Chapter 2: System Features explains the main features of your system,

including how to assemble it, identifying connectors and arranging your

workspace.

Chapter 3: Components describes the major components included in the

system.

Chapter 4: BIOS Setup describes the BIOS setup utility and provides

detailed descriptions of the screens, fields, and options within that program.

Chapter 5: Maintaining and Cleaning Your System provides instructions on

standard maintenance tasks and procedures for cleaning the exterior

portions of the computer.

Chapter 6: Troubleshooting provides detailed instructions on

troubleshooting various problems that you may experience while running

the server.

We recommend you take time to read through the manual before using the

system. If you encounter a problem, refer to the handy troubleshooting

section in this guide.

2953.book Page viii Monday, June 15, 1998 11:27 AM

Conventions Used in this Guide ix

Conventions Used in this Guide

Throughout this booklet, you will see the following conventions:

Convention Description

E

NTER

A key name corresponds to a key on

the keyboard.

C

TRL

+ A

LT

+ D

EL

A plus sign indicates that the keys on

either side of it must be pressed

simultaneously.

Setup

Commands to be entered as well as

messages that appear on your

monitor are printed in “

ARIAL NARROW

”

font.

System User's Guide

Names of publications and files are

italicized.

Run

Options to select are boldfaced.

Sidebars Sidebars denote critical information

such as warnings, important

information, and important notes.

Note:

This is an example of an

important note that may

appear in the manual.

2953.book Page ix Monday, June 15, 1998 11:27 AM

x Gateway ALR 8200R User’s Guide

2953.book Page x Monday, June 15, 1998 11:27 AM

Chapter 1:

Getting

Started

Contents

Before You Begin.................................................... 2

System Access......................................................... 3

Static Electricity Precautions........................... 3

Opening the System ......................................... 3

Closing the System........................................... 5

Installing the Processor Drawer.............................. 7

Inspecting the Contents.................................... 7

Installing the Processor Drawer in the Rack ... 8

Connecting Peripherals .................................. 13

Powering Up the System....................................... 16

Quick Check................................................... 16

Completing the Installation............................ 18

2953.book Page 1 Monday, June 15, 1998 11:27 AM

2 Gateway ALR 8200R User’s Guide

Before You Begin

Congratulations on your purchase.

With the arrival of your new system, you

are probably eager to install the processor drawer in your rack system and

have it operating. This section shows you how to:

•

Access the system interior

•

Install the processor drawer

•

Connect the monitor and keyboard

•

Power up the system

Carefully read and follow these instructions to ensure that the system

operates correctly.

2953.book Page 2 Monday, June 15, 1998 11:27 AM

System Access 3

System Access

Static Electricity Precautions

Opening the System

Depending on your purpose, you may need to open only the front portion of

the system, or you may need to remove the top cover entirely. Follow the

instructions specific to the task you want to accomplish as indicated in each

section.

Removing the Top Cover

You can either open or remove the top cover, depending on which internal

components you need to access. Opening the top cover provides access to

the power supply subsystem, the blowers, the hard disk drive mounting

brackets, the 3.5-inch diskette drive, the data cables and the RAID bay

Caution! Prevent Static-Electricity Damage

Static Electricity Preventions

1.

WEAR A GROUNDING WRIST STRAP (available at most electronic stores).

2.

Turn off the system power.

3.

Touch the back of the power supply fan, located on the back of the case.

4.

UNPLUG ALL CORDS FROM WALL OUTLET.

5.

Remove the system case cover.

Static Electricity Precautions

♦

Avoid static-causing surfaces such as plastic and styrofoam in your work area.

♦

Remove the parts from their antistatic bags only when you are ready to use them. Do not lay

parts on the outside of antistatic bags since only the inside provides antistatic protection.

♦

Always hold cards by their edges and their metal mounting bracket. Avoid touching

components on the cards and the edge connectors that connect to expansion slots.

♦

Never slide cards or other parts over any surface.

Caution!

Power the system OFF and

disconnect both power

cords before proceeding.

Installing any component

while the power is ON may

cause permanent damage

to the system.

This product contains

hazardous moving parts.

Ensure that

the computer is

turned OFF and the power

cord(s) disconnected

before opening or removing

the cover.

2953.book Page 3 Monday, June 15, 1998 11:27 AM

4 Gateway ALR 8200R User’s Guide

backplane. If you require access to the system board to upgrade the

processor, install memory, or an adapter card, you must remove the top

cover entirely.

1.

Disconnect both power cords and power down the system.

2.

On the top front of the system, turn each of the three slotted retainers

90 degrees counter-clockwise.

Figure 1: Opening the Top Cover

3.

Lift the lid covering the front portion of the system.

1.

Disconnect both power cords and power down the system.

2.

On the top front of the system, turn each of the three slotted retainers

90 degrees counter-clockwise.

Opening the Top Cover

Removing the Top Cover

Warning!

This product contains

hazardous moving parts.

Ensure that the computer is

turned OFF before opening

or removing the cover.

2953.book Page 4 Monday, June 15, 1998 11:27 AM

System Access 5

3.

Remove the three screws from each side of the top cover and the four

screws from the back of the top cover.

4.

Remove the top cover.

Figure 2: Removing the Top Cover

Closing the System

Before closing the system, verify that all connectors and boards are

properly installed and firmly seated.

2953.book Page 5 Monday, June 15, 1998 11:27 AM

6 Gateway ALR 8200R User’s Guide

Reinstalling the Top Cover

This procedure assumes that you have removed the top cover entirely. If you

opened the top cover, but did not remove it, close the cover and refer to

Step 3 only.

1.

Position the top cover on the chassis, aligning the three holes on each

side and four holes in back.

2.

Reinstall the screws removed when the top cover was removed (three

on each side and four in back).

3.

Turn the three slotted retainers 90 degrees clockwise to secure the

front portion of the top cover in place.

Figure 3: Reinstalling the Top Cover

Replacing the Top Cover

2953.book Page 6 Monday, June 15, 1998 11:27 AM

Installing the Processor Drawer 7

Installing the Processor Drawer

1.

This processor drawer is a 4U system, meaning that it requires 7

vertical inches (1.75” x 4) of rack space for installation. Check the

rack configuration to make sure you have at least this much space. You

may have to remove blank panels or rearrange existing drawers to

provide enough clearance.

2.

Protect the system from extreme temperature and humidity. Position

the rack away from direct sunlight, heater ducts, and other heat-

generating objects.

3.

Keep your system away from equipment that generates magnetic

fields. Even a telephone placed too close to the system may cause

interference.

4.

If the new system drawer is configured for AC operation, protect it

against AC line spikes by using a 3-prong, 115-V or 230-V

(depending on the voltage supplied in your locality), and an AC surge

control outlet station. The system may require two separate AC outlets

(one per power supply).

Inspecting the Contents

Unpack the carton and inspect the contents. Standard systems include the

following items:

•

System Drawer

•

Power Cable(s)

•

User’s Guide

•

Utilities

•

Enhanced Keyboard

•

Mouse

Check the packing list to ensure that all equipment and associated manuals

are included in your shipment. Inspect everything carefully. If you suspect

any damage from shipping, contact Technical Support immediately

.

Important!

Keep the product carton

and foam packing, in case

you have to ship the

system.

If you return the system in

different packaging, your

warranty may be voided.

2953.book Page 7 Monday, June 15, 1998 11:27 AM

8 Gateway ALR 8200R User’s Guide

Installing the Processor Drawer in the Rack

Rails must be installed on the processor drawer and in the cabinet before

you can install the processor drawer.

Installing the Mounting Rails

Install the mounting rails on the processor drawer.

1.

After unpacking the processor drawer, remove the side rails from the

mounting rails by depressing the retention clips and sliding them off.

2.

Mount the side rails on the processor drawer with the twelve (12)

screws provided. The retention clips should go toward the rear of the

cabinet.

Figure 4: Installing the Mounting Rails

Installing the Mounting Rails

Note:

Drawer heights are

measured in “U’s.” Each U

is 1.75 inches, measured

vertically on the rack. Your

processor drawer is a 4U

drawer, and is 7 inches

high.

2953.book Page 8 Monday, June 15, 1998 11:27 AM

Installing the Processor Drawer 9

3.

If the mounting rails have not previously been installed, position the

drawer template in the cabinet/rack so that the side matches the

corresponding side you wish to install.

Figure 5: Mounting the Brackets on the Cabinet

4.

Mark the screw hole locations onto the vertical mounting strips in the

cabinet, as shown on the template. The marks will locate the mounting

holes of the rail brackets and front panel.

5.

Attach the front bracket to the front cabinet vertical mounting strip

using two screws. Attach the rear bracket to the rear cabinet vertical

mounting strip.

6.

Repeat steps 4 and 5 to mount the second rail bracket.

2953.book Page 9 Monday, June 15, 1998 11:27 AM

10 Gateway ALR 8200R User’s Guide

7.

Mount the rail in the rail brackets using a single screw for each end of

the rail. See Figure 6.

Figure 6: Attaching the Cabinet Mounting Rails

8.

To secure the rear of the rail, slide the inner rails forward to gain

access to the mounting holes. The latch may lock the rail into place.

Release the latch to allow the rails to slide freely. To secure the front of

the rail, slide the inner rail so that the opening aligns with the

mounting holes. Verify that the inner rails slide freely.

2953.book Page 10 Monday, June 15, 1998 11:27 AM

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Gateway ALR 8200R User manual

Gateway ALR 8200R User manual

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