TROUBLESHOOTING
• Check the food bucket has available food.
• If the food bucket is not empty, check if the
outlet is blocked. Clean or unblock if necessary
(please power off the device during cleaning).
• Check the Treat Dispenser is paired with the App
and then check the Wi-Fi connection it is linked to.
Why is the treat not dispensing?
• Check your Wi-Fi username and password
are correct.
• Make sure you are only using a 2.4GHz Wi-Fi
connection as the 5GHz band is not supported.
• If you are unsuccessfully connecting using the
QR Code. Switch the pairing mode to “AP Mode”
by pressing and holding the “Setup & Manual
Treat Button” till you get a slow flashing Green light.
Proceed with the regular “Connecting to App”
instructions outlined in this manual but on Step 6,
choose “AP Mode”. Follow the instructions on the
App to finish pairing.
The Treat Dispenser is not
connecting to the App.