Telus Modem IR1200 User manual

Modem IR1200
Brand
Telus
Model
Modem IR1200
Category
Security device components
Type
User manual
iR1200 Rugged Modem
iR1200 GPS-Enabled Modem
CONFIGURATION GUIDE
TABLE OF CONTENTS
TABLE OF FIGURES........................................................................................................................................................................................................1
FCC COMPLIANCE..........................................................................................................................................................................................................2
INTRODUCTION...............................................................................................................................................................................................................3
Box Contents........................................................................................................................................................................3
Documents Available Online.............................................................................................................................................3
Required Components for Installation (sold separately)..........................................................................................................3
Components for Mobile Environment (sold separately)......................................................................................................3
Components for Fixed Environment (sold separately)........................................................................................................4
How to Order Required Components.................................................................................................................................4
Required Components for Operation.....................................................................................................................................4
iDEN
Packet Data Applet...............................................................................................................................................4
Data Account Activation...................................................................................................................................................4
Customer Care......................................................................................................................................................................4
OVERVIEW.........................................................................................................................................................................................................................5
General Overview.................................................................................................................................................................5
Modem Operating Modes.....................................................................................................................................................5
Modem Configurations.........................................................................................................................................................5
iR1200 Rugged Modem.....................................................................................................................................................6
iR1200 GPS-Enabled Modem............................................................................................................................................6
Modem Specifications..........................................................................................................................................................6
MODEM CONFIGURATION...........................................................................................................................................................................................8
Windows Configurations......................................................................................................................................................8
Windows 95/98/ME...........................................................................................................................................................8
Verify Dial-Up Networking...........................................................................................................................................8
Verify TCP/IP Protocol Installation...............................................................................................................................8
Installing the Dial-Up Adapter.......................................................................................................................................9
Windows NT/2000.............................................................................................................................................................9
Verify Dial-Up Networking...........................................................................................................................................9
Verify TCP/IP Protocol Installation...............................................................................................................................9
Installing the Dial-Up Adapter.....................................................................................................................................10
Windows XP...................................................................................................................................................................10
Installing iDEN
Packet Data Applet..................................................................................................................................11
Minimum Requirements...................................................................................................................................................11
Before You Begin............................................................................................................................................................11
Download iDEN
Packet Data Applet.............................................................................................................................11
Windows 95/98/ME....................................................................................................................................................11
Windows NT..............................................................................................................................................................14
Windows 2000 and XP................................................................................................................................................16
Manual Modem Configuration............................................................................................................................................21
Modem Configuration – Windows 95/98/ME....................................................................................................................21
Install the Modem.......................................................................................................................................................21
Configure the Modem Driver.......................................................................................................................................21
Create a Dial-up Networking Connection.....................................................................................................................22
TELUS Mobility™
Modem Configuration – Windows NT..............................................................................................................................22
Install the Modem.......................................................................................................................................................22
Configure the Modem Driver.......................................................................................................................................23
Create a Dial-up Networking Connection.....................................................................................................................23
Modem Configuration – Windows 2000...........................................................................................................................24
Install the Modem.......................................................................................................................................................24
Create and Configure a Dial-up Networking Connection..............................................................................................25
Modify Dial-up Connection Parameters.......................................................................................................................25
Modem Configuration – Windows XP..............................................................................................................................26
Install the Modem.......................................................................................................................................................26
Create and Configure a Dial-up Networking Connection..............................................................................................26
Modem Profiles and Settings...............................................................................................................................................27
Opening a HyperTerminal Session...................................................................................................................................27
Configuring with AT Commands........................................................................................................................................27
Changing Factory Default Image....................................................................................................................................27
Restore Factory Defaults [AT&F]...................................................................................................................................28
Activate DTR Monitoring [AT&D2]................................................................................................................................28
Activate DCD Management [AT&C1].............................................................................................................................28
Select iDEN
Packet Wireless Data [AT+WS46=24]......................................................................................................28
Select SLIP [AT+WS45=3] or PPP [AT+WS45=4]........................................................................................................28
Header Compression [AT+ws182]..................................................................................................................................29
Saving AT Settings [AT&W]............................................................................................................................................29
AT COMMAND REFERENCE......................................................................................................................................................................................30
General AT Commands......................................................................................................................................................30
User Image Profile Commands............................................................................................................................................30
Network Status Commands.................................................................................................................................................30
Other Useful AT Commands...............................................................................................................................................30
Command Mode Echo [ATe]...........................................................................................................................................30
Dial [ATd]......................................................................................................................................................................31
Hang-up [ATh]...............................................................................................................................................................31
Request Modem Information [ATi]..................................................................................................................................31
Go Online [Ato]..............................................................................................................................................................32
Pulse Dialing [Atp].........................................................................................................................................................32
Quiet Mode [ATq]...........................................................................................................................................................32
Tone Dialing [ATt].........................................................................................................................................................32
Verbose Result Codes [ATv]............................................................................................................................................32
Extended Result Codes [ATx]..........................................................................................................................................33
Restore User Defaults [Atz].............................................................................................................................................33
DCD Behavior [AT&c]...................................................................................................................................................33
DTR Behavior [AT&d]....................................................................................................................................................34
Restore Factory Default [AT&f]......................................................................................................................................34
Local Flow Control (Traditional) [AT&k].......................................................................................................................34
Display Current Parameter Value [AT&fv]......................................................................................................................35
Local Character Framing [AT+icf].................................................................................................................................35
Local Flow Control (PCCA) [AT+ifc].............................................................................................................................35
Local Data Rate [AT+ipr]...............................................................................................................................................36
Lock/Unlock the DCE [AT+wclk]....................................................................................................................................36
Change the DCE’s PIN [AT+wcpn].................................................................................................................................36
Packet Data Sleep Timer [AT+ws175].............................................................................................................................37
SLIP MTU [AT+wv312]..................................................................................................................................................37
Select Mobile IP Client [AT+wv300]...............................................................................................................................37
Mobile IP Authentication Key [AT+wv301].....................................................................................................................37
Mobile IP Session Timer [AT+wv302].............................................................................................................................38
DTE IP Address Prefix Length [AT+wv311]....................................................................................................................38
DTE Stack [AT+ws45]....................................................................................................................................................38
WDS Stack [AT+ws46]...................................................................................................................................................39
Service Class [AT+fclass]...............................................................................................................................................39
Packet Data Registration Timeout [AT+ws198]...............................................................................................................39
Circuit Data Auto-Answer [ATs0]...................................................................................................................................39
Circuit Data Establishment Timeout [ATs7].....................................................................................................................40
Comma Dial Modifier Timer [ATs8]................................................................................................................................40
Circuit Data Idle Timer [ATs30].....................................................................................................................................40
S-REGISTERS...................................................................................................................................................................................................................41
S-Registers.........................................................................................................................................................................41
Programming the S-Register...............................................................................................................................................41
Reading an S-Register Value...............................................................................................................................................41
Supported S-Registers.........................................................................................................................................................42
TROUBLESHOOTING....................................................................................................................................................................................................43
Common Problems.............................................................................................................................................................43
Error Messages...................................................................................................................................................................44
Diagnostic Commands........................................................................................................................................................44
Extended Error AT Command.............................................................................................................................................45
Extended Error Result Codes..............................................................................................................................................45
SAFETY NOTICE.............................................................................................................................................................................................................47
Safe and Efficient Operation Guidelines..............................................................................................................................47
Exposure to Radio Frequency Energy..................................................................................................................................47
Medical and Personal Electronic Devices............................................................................................................................47
Pacemakers....................................................................................................................................................................47
Hearing Aids..................................................................................................................................................................47
Other Medical Devices....................................................................................................................................................47
Interference with Other Electronic Devices..........................................................................................................................47
INDEX.................................................................................................................................................................................................................................48
IMPORTANT!
Please read Safety Notice on page 47 before using the modem.
Last Updated
RFM-4202-5015 Rev 1
JULY 2004
© 2004 TELUS Mobility and the TELUS Mobility logo are registered trademarks of TELUS Corporation.
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TABLE OF FIGURES
Table of Figures Page
Figure 1 - iR1200 GPS-Enabled Modem................................................................................................................................5
Figure 2 - Rear Panel of iR1200 Rugged Modem...................................................................................................................6
Figure 3 - Rear Panel of iR1200 GPS-Enabled Modem.........................................................................................................6
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FCC COMPLIANCE
DECLARATION OF CONFORMITY
Per FCC CFR 47 2.989
Responsible party name: eLutions, Inc.
Address: 5905 Breckenridge Parkway
Suite F
Tampa, FL 33610
Phone number: 1-800-836-9909
Hereby declares that the product:
Product name: iR1200 GPS-Enabled Modem
Model Number: 4200-C5-RFM
Product name: iR1200 Rugged Modem
Model Number: 4250-C5-RFM
Conforms to the following regulation:
FCC Part 15, subpart B
FCC Part 90, subpart S
Class B Digital device
Date: May 16, 2003
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 and 90 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a
residential installation. The equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference or by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
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INTRODUCTION
This chapter contains information about the required components for successful installation and operation of the iR1200 modem.
Box Contents
Documents Available Online
Page 3
Page 3
Required Components for Installation
Components for Mobile Environment
Components for Fixed Environment
How to Order Required Components
Page 3
Page 3
Page 4
Page 4
Required Components for Operation
Communication Software
Data Account Activation
Page 4
Page 4
Page 4
Customer Care Page 4
Box Contents
The iR1200 modem ships with the following:
• iR1200 Modem
• Documentation CD
o Installation Guide
o Getting Started Guide
o Warranty Card / Installation and Usage Requirements
• TELUS Service Terms
Documents Available Online
Documentation for the iR1200 consists of two main user’s guides, an Installation Guide and Configuration Guide. The
Installation Guide is provided to you on the CD that can be found in the box. The Configuration Guide provides detailed
instructions on how to install the iDEN
packet data applet and configure the modem to communication within the iDEN
Network. Copies of the Configuration guide can be downloaded from the Product Support page on the
www.elutions.com/wireless website.
Required Components for Installation (sold separately)
!
IMPORTANT: Before you begin installing the iR1200 Rugged
Modem or the iR1200 GPS-Enabled Modem, you must obtain the
necessary components (each sold separately).
Components for Mobile Environment (sold separately)
Either the iR1200 GPS-Enabled or iR1200 Rugged Modems are typically used for mobile installation environment. The
following table lists the components required for this type of installation:
• Approved Cellular Antenna
• Vehicle Power Harness
• Data Cable for computer (laptop/MDT)
• Approved GPS Antenna (for iR1200 GPS Enabled Modem only)
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• Data cable for GPS (for iR1200 GPS-Enabled Modem only)
Components for Fixed Environment (sold separately)
The iR1200 Rugged Modem is typically used for fixed installation environment. The following table lists the components
required for this type of installation:
• Approved Cellular Antenna
• AC Power Adapter
• Data Cable for computer (laptop/MDT)
IMPORTANT: Use only approved and tested components. The use
of unapproved components voids the iR1200 modem warranty.
How to Order Required Components
Components for the iR1200 modem can be ordered through your authorized TELUS Mobility™ dealer, online at
www.elutions.com/wireless or by calling eLutions’ Wireless Support Center at 1-888-349-4338
Required Components for Operation
In order for you to begin using your modem and connect to the iDEN
network, you must have the following components:
• iDEN
Packet Data Applet
• Activated Data Account with TELUS Mobility™
!
IMPORTANT: Before you can begin using the iR1200 Rugged
Modem or the iR1200 GPS-Enabled Modem in normal mode, you
must have an activated data account with TELUS Mobility
™
.
iDEN
Packet Data Applet
The iDEN
Packet Data Applet must be downloaded and successfully installed on the computer (laptop/MDT) that the
modem is connected to. Please refer to the “Installing iDEN
Packet Data Applet” section of this Guide for instructions on
how to download and install the data applet.
Data Account Activation
For information on how activate a data account, please contact TELUS’ activation team at 1-877-668-3355.
Customer Care
For network or coverage issues contact:
• TELUS’ Customer Care Center at 1-877-253-2763
For installation or device issues contact:
• eLutions’ Wireless Support Center by phone at 1-888-349-4338 or by email at customersupport@elutions.com
When you call, please have a detailed description of your problem. To provide you with fast and quality support, our Customer
Care representative may ask for the following:
• Computer operating system (Windows 95/98/NT/2000/CE/XP)
• Version of the operating system (e.g. NT 4, Windows 95 Version B, CE 2.1, etc.)
• Information regarding the modem (most can found on the diagnostic menu)
• Geographic location of use
• Other configuration settings
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OVERVIEW
This chapter contains general production information about the iR1200 modem.
General Overview Page 5
Modem Operating Modes Page 5
Modem Configurations Page 5
Modem Specifications Page 6
General Overview
The iR1200 Modem is an iDEN
data modem that consists of a modem card and an optional GPS (iR1200 GPS-Enabled
Modem) receiver, contained in a rugged enclosure, to provide wireless data communications. The iR1200 modem is easy to
mount, whether in a mobile or fixed environment.
Figure 1 - iR1200 GPS-Enabled Modem
Modem Operating Modes
The iR1200 provides the following data connection modes:
• Packet Data: A wireless modem connection used for accessing the Internet, sending and receiving e-mail, and transferring
small files over the packet data network using standard IP protocols.
Data is sent in packets (blocks) of data at high speed.
• Circuit Switched Data: A wireless modem connection for sending and receiving data (faxes, files, etc.) over the circuit-
switched cellular channel, providing a direct point-to-point connection with the destination device.
Modem Configurations
eLutions offers two models of the iR1200 Modem. Both are designed to provide wireless communication for rugged
environments. The distinction between the two models is the optional GPS feature.
The iR1200 modem can be purchased with the following configurations:
• iR1200 Modem (Base Model) - Available in bulk or individual packaging
• iR1200 GPS-Enabled Modem - Available in bulk or individual packaging
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iR1200 Rugged Modem
The following diagram displays the components that exist on the rear panel of the iR1200 Rugged Modem.
12VDC Power
Connector
Modem
Serial Data
Connector
Modem Antenna
Connector
Ignition Sense /
Bypass
Connector
12VDC Power
Connector
Modem
Serial Data
Connector
Modem Antenna
Connector
Ignition Sense /
Bypass
Connector
Figure 2 - Rear Panel of iR1200 Rugged Modem
iR1200 GPS-Enabled Modem
The following diagram shows the components that exist on the rear panel of the iR1200 GPS-Enabled Modem.
GPS Antenna
Connector
12VDC Power
Connector
GPS Serial
Data
Connector
Modem
Serial Data
Connector
Modem Antenna
Connector
Ignition Sense /
Bypass
Connector
GPS Antenna
Connector
12VDC Power
Connector
GPS Serial
Data
Connector
Modem
Serial Data
Connector
Modem Antenna
Connector
Ignition Sense /
Bypass
Connector
Figure 3 - Rear Panel of iR1200 GPS-Enabled Modem
Modem Specifications
Transmission Modes
Circuit-Switched, Packet Data & Hayes AT Commands
Rugged metal enclosure
Extruded Aluminum
Status monitoring LED
One bi-color LED for operating status
External Modem Software
User to utilize Windows drivers
Internal Modem Software
Micro controller firmware
Radio Frequency
Tx 806-821 MHz Rx 851-866 MHz
TX Output Power
0.6 W at 25 degrees C
Static Sensitivity
-111dbm @ -10% BER
Input Voltage
12VDC nominal, 10 to 16 VDC operating range
Current Consumption
0.1 Amps steady state, 1.5 Amps peak transient
Dimensions
Approximately 5.04"W x 2.21"H x 7"D
Weight
Approximately 600 grams
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Data Connector
DB-9 for modem, DB-9 for GPS (optional)
Power and Ignition Connectors
Molex 39-01-2020 with 39-00-0186 pins
Operating Temperature
-25 degrees C to +60 degrees C
Storage Temperature
-40 degrees C to +85 degrees C
Humidity
0-95% non-condensing
Vibration
per TIA/EIA 603 par 3.3.4
Shock
per MIL-STD-810E, method 516.4, procedure I
Dust/Water Resistance
Dust per MIL-STD-810E, method 510.3, procedure I
Water per MIL-STD-810E, method 506.3, procedure II
Master Reset
Yes
LED Lights/Indicators
6 Single color LEDs for modem RS-
232 signal status (TX, RX DR, DSR, CTS, RTS per
RS-232-C/E Specifications)
GPS Receiver
8 channel, NMEA 0183 protocol
Antenna Connectors
Mini UHF female for modem and MCX female for GPS
Internal monitoring with self-
reset capability
Yes, field support diagnostic screen provided and self-reset
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MODEM CONFIGURATION
In this chapter, you will learn how to set up your windows components, install the iDEN
Packet Data Applet, and
configure the iR1200 modem to operate with the iDEN
network.
Windows Configurations
Windows 95/98/ME
Windows NT/2000
Windows XP
Page 8
Page 8
Page 9
Page 10
Installing iDEN
Packet Data Applet
Minimum Requirements
Before You Begin
Download iDEN
Packet Data Applet
Page 11
Page 11
Page 11
Page 11
Manual Modem Configuration
Windows 95/98/ME
Windows NT
Windows 2000
Windows XP
Page 21
Page 21
Page 22
Page 24
Page 26
Modem Profiles and Settings Page 27
Configuring with AT Commands Page 28
Windows Configurations
Windows 95/98/ME
Verify Dial-Up Networking
The following steps describe how to verify if dial-up networking is installed on your computer.
1. From your desktop, double-click the My Computer icon to open the My Computer window.
2. Double-click the Dial-Up Networking icon to open the Dial-Up Networking window.
3. Double-click the Make New Connection icon. The Make New Connection window should appear, indicating that dial-
up networking is installed.
4. Click Cancel to close the Make New Connection window.
Verify TCP/IP Protocol Installation
The following steps describe how to verify if TCP/IP Protocol and Dial-up Adapter are installed on your computer.
1. From your desktop, double-click the My Computer icon to open the My Computer window.
2. Double-click the Control Panel icon to open the Control Panel window.
3. Double-click the Network icon to open the Network window.
4. Scroll down the list to find TCP/IP Dial-Up Adapter.
5. If you see TCP/IP à Dial-Up Adapter in the list, click OK; you have TCP/IP installed and can proceed with
installation.
6. If you do not see TCP/IPà Dial-Up Adapter in the list, you will need to add the TCP/IP protocol. Click Add and
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proceed with the remaining instructions.
7. The Select Network Component Type window opens. Highlight Protocol and then click Add.
8. The Select Network Protocol window opens. Under Manufacturer, select Microsoft. Under Network Protocol, select
TCP/IP. Click OK.
9. The TCP/IP Dial-Up Adapter appears in the list.
10. If the Dial-Up Adapter appears in the Network Adapters list, it is installed. You may proceed with installation.
11. If the Dial-Up Adapter does not appear in the Network Adapters list, you do not have a Dial-Up Adapter installed.
Refer to instructions for installing Dial-Up adapter.
12. Click OK to close the Select Network Protocol window.
Installing the Dial-Up Adapter
The following steps describe how to install the Dial-Up Adapter on your computer.
1. From the Select Network Adapter window, highlight Dial-Up Adapter in the Network Adapters list.
2. Under Manufacturers, highlight Microsoft. Click OK.
3. The Select Network Component Type window opens. Highlight Adapter. Click Add.
4. The Select Network Adapters window opens.
5. To verify that the adapter was added, from Start, select Settings.
6. Select Control Panel.
7. Click Network.
8. Look for Dial-Up Adapter on the Network Configuration screen.
NOTE: If it is determined that your computer does not have dial-up networking, please proceed to the
“Manual Modem Configuration” for instructions for how to install dial-up networking.
Windows NT/2000
NOTE: Windows 2000 and XP users must be logged in as the Administrator of the local machine.
Verify Dial-Up Networking
The following steps describe how to verify if dial-up networking is installed on your computer.
1. From your desktop, double-click the My Computer icon to open the My Computer window.
2. Double-click the Dial-Up Networking icon to open the Dial-Up Networking window.
3. The Dial-Up Networking window opens and displays the Phone book entry to dial heading.
4. If the Dial-Up Networking window displays the Install prompt then dial-up networking has not been installed.
5. Click Close to close the Dial-Up Networking window.
Verify TCP/IP Protocol Installation
The TCP/IP protocol is automatically installed as the default protocol for most Windows installation. However, for some
Windows NT and 2000 installations, TCP/IP may not have been included.
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The following steps describe how to check that TCP/IP is in fact installed, and if necessary add the TCP/IP protocol.
NOTE: This may require that you contact your IT Representative or System Administrator.
1. From your desktop, select StartàSettingsàNetwork and Dialup ConnectionsàLocal Area Connection. The
Local Area Connection window opens.
2. Click the Properties button on the Local Area Connection window.
3. Is the Internet Protocol listed under the Components listing?
4. If the Internet Protocol is not listed, click the Install button. The Select Network Component Type window opens.
5. Under Network Component Type listing, highlight Protocol and click Add.
6. The Select Network Protocol window opens. Under Network Protocol listing, highlight Internet Protocol and
click OK.
7. The installation will now begin — IMPORTANT: If prompted, do NOT select restart.
Installing the Dial-Up Adapter
The Dial-Up Adapter may not have been included in the standard installation. The following steps describe how to check that
TCP/IP is in fact installed, and if necessary add the TCP/IP protocol.
NOTE: This may require that you contact your IT Representative or System Administrator.
1. Select Startà SettingsàControl Panel. The Control Panel window opens. Double click on Network and Dial up
Connections.
2. The Network and Dial up Connections window opens. Double click on Make New Connection, which brings up the
connection wizard. Click Next.
3. Select I want to set up my Internet connection manually, then click on Next.
4. Select I connect through a phone line and a modem then click on Next.
5. Enter the new phone number as follows:
• Packet Data enter: s=2
• Circuit Switched enter: ISP Phone Number
• Click on the Advanced button.
6. The Advance Connection Properties window opens. On the Connection tab, select PPP and for Logon procedure
select None.
7. Click on the Addresses tab. Select My ISP automatically provides... Click on OK to return to the phone number
screen. Click on Next to continue.
8. Enter your username and password then click Next.
9. Enter a connection name such as “iR1200 Modem” or “iDEN Connection” and then click Next.
10. Select No and click Next. Click on Finish to complete the setup.
NOTE: If it is determined that your computer does not have dial-up networking, please proceed to the
“Manual Modem Configuration” for instructions on how to install dial-up networking.
Windows XP
!
IMPORTANT: Dial-up Networking is installed on Windows ME,
2000 and XP automatically. You will only need to verify that the
modem has been installed and is working correctly to create a
dial-up connection.
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Installing iDEN
Packet Data Applet
Minimum Requirements
To run the installation program, you will need the following:
• An IBM
compatible PC with:
o 586 (or higher) processor
o Microsoft
Windows 95, 98, NT or 2000, XP
o Minimum 8 MB of addressable RAM
o 3 MB free hard-disk space
• Recommended: Mouse or compatible pointing device
• Communication software
• Standard Internet browser (such as Internet Explorer or Netscape)
• An active account with TELUS (for connection to the iDEN
network)
Before You Begin
Windows must have a Dial-up Networking Version 1.3 or later and the TCP/IP protocol Installed.
NOTE: If the version of your Dial-up Networking is earlier than v1.3, please consult your Systems Administrator.
!
IMPORTANT: Before proceeding, please check that your computer
has a network card or security program that prevents IP address
changes.
• Windows Dial-Up Networking version 1.3 or higher installed (refer to the “Manual Modem Configuration” chapter in
this guide for installation instructions)
• TCP/IP installed (refer to the “Setup Windows Components” chapter in this guide for installation instructions)
• Dial-Up Adapter installed (refer to the “Setup Windows Components” chapter in this guide for installation instructions)
Download iDEN
Packet Data Applet
The iDEN
Packet Data Applet configures your computer to receive packet data services. It also monitors the service and
provides service status information such as battery status and signal strength.
Windows 95/98/ME
The following steps describe how to download and install the iDEN
Packet Data Applet on a Windows 95/98/ME operating
system.
1. You can access the link to the iDEN
Packet Data Applet by going to www.elutions.com/wireless website.
2. From the eLutions wireless website, click on the Product Support link, to navigate to the Product Support page.
3. From the Product Support page, scroll down and click on the iDEN
Packet Data Applet link.
4. The iDEN
Packet Data Applet page appears.
5. From the iDEN
Packet Data Applet screen, click on the Download button next to the iDEN
Packet Data Applet
section to download the software
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.
1. The File Download window appears. Click on the Save button to continue. The download program will copy the files
that are needed to install the software to the appropriate location on your computer.
IMPORTANT: When you have finished downloading the program, you MUST connect the data
cable to your modem and computer before proceeding further.
2. Find the program in the appropriate folder and double-click the Setup.exe to launch the program to initiate the
installation process.
NOTE: The setup.exe will be contained in a zip or compressed file.
à à à
3. Click Next to accept the default Program Folder, iDEN Data Modem Applet. The installation program starts, a
status window opens while the files are copying.
4. The Installshield Wizard screen appears during the setup process.
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5. Click Next on the iDEN Packet Data Applet Setup screen.
6. The Customer Information window opens. Enter your name and company then click Next.
7. The Choose Destination Location window opens. Click Next to accept the default destination folder, C:\Program
Files.
8. The Select Program Folder window opens. Click Next to accept the default program folder, iDEN
Packet Data
Applet.
9. After the files are copied, the Question window opens. Click Yes to add a shortcut to your taskbar then click OK to
continue.
10. Click OK to the message stating that you “must maximize the ‘Communication Settings’ window…”.
11. Click Communication Settings on your taskbar to maximize the window. The Communication Settings window
opens.
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NOTE: Check to make sure that your modem is turned on and connected to your computer before
continuing with the installation.
12. Select the following value on the Communication Settings window:
• Click the Auto Detect to have the software automatically check for the COM Port or select the appropriate
COM Port (typically COM1)
• Multiple Baudrate should be unchecked
• Baud Rate: 19200 (bps)
The program will check the communication settings and attempt to connect to the modem.
13. The Packet Data Configuration window opens. Select No, I would like to configure my modem later or my
modem has already been configured then click Next.
14. The Installation Complete window opens. Select Finish on the following screens to complete the installation
process.
15. The Setup Complete window opens. Click Finish.
Windows NT
The following steps describe how to download and install the iDEN
Packet Data Applet on a Windows NT operating system.
NOTE: Administrative rights are required to install the software on Windows NT. Contact your IT Representative or
Systems Administrator for assistance.
1. You can access the link to the iDEN
Packet Data Applet by going to www.elutions.com/wireless website.
2. From the eLutions wireless website, click on the Product Support link, to navigate to the Product Support page.
3. From the Product Support page, scroll down and click on the iDEN
Packet Data Applet link.
4. The iDEN
Packet Data Applet page appears.
5. From the iDEN
Packet Data Applet screen, click on the Download button next to the iDEN
Packet Data Applet
section to download the software
6. The File Download window appears. Click on the Save button to continue.
7. The download program will copy the files that are needed to install the software to the appropriate location on your
computer.
IMPORTANT: When you have finished downloading the program, you MUST connect the data cable to your modem
and computer before proceeding further.
8. Find the program in the appropriate folder and double-click the Setup.exe to launch the program to initiate the installation
process.
NOTE: The setup.exe will be contained in a zip or compressed file.
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Telus Modem IR1200 User manual

Modem IR1200
Brand
Telus
Model
Modem IR1200
Category
Security device components
Type
User manual
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