Motorola IDEN ORGANIZER User manual

Brand: Motorola

Model: IDEN ORGANIZER

Type: User manual

GETTING STARTED

iDEN

iDEN Organizer

User’s Guide

68P81086C07-A

GETTING STARTED

iDEN

The Motorola

equipment described in this manual may include

copyrighted Motorola computer programs stored in semiconduc-

tor memories or other media. Laws in the United States and

other countries preserve for Motorola certain exclusive rights for

copyrighted computer programs, including the exclusive right to

copy or reproduce in any form the copyrighted computer pro-

gram. Accordingly, any copyrighted Motorola computer programs

contained in the Motorola equipment described in this manual

may not be copied or reproduced in any manner without the

express permission of Motorola.

Furthermore, the purchase of Motorola equipment shall not be

deemed to grant either directly or by implication, estoppel or oth-

erwise, any license under the copyrights, patents or patent appli-

cations of Motorola, except for the normal non-exclusive, royalty-

free license to use that arises by operation of law in the sales of a

product.

LICENSING RESTRICTIONS

The installation program used to install iDEN Organizer,

InstallShield, is licensed software provided by InstallShield Corp.

1100 Woodﬁeld Road, #108, Schaumburg, Illinois 60173-9946

(USA). InstallShield is provided to you for the exclusive purpose

of installing the iDEN Organizer. Motorola is exclusively respon-

sible for the support of iDEN Organizer including support during

the installation phase. In no event will InstallShield Corp. pro-

vide any technical support for iDEN Organizer.

TRADEMARKS

Motorola and are registered trademarks, and iDEN is a trademark of

Motorola.

IBM, PC-AT and PC-XT are registered trademarks of IBM Corporation.

Microsoft and MS-DOS are registered trademarks and Windows, Windows

NT, Windows for Workgroups, and Windows 95 are trademarks of Microsoft

Corporation.

InstallShield is a registered trademark of InstallShield Corporation.

All other copyrights mentioned in this manual are the trademarks of their

respective owners.

8000 W. Sunrise Blvd., Ft. Lauderdale, FL 33322

GETTING STARTED

iDEN

Table of Contents

PREVIEW

Using this Manual ................................................................................. 1

Who Should Use this Manual ....................................................... 1

What To Look For in this Manual ............................................... 1

What To Look For Online ............................................................ 2

Conventions Used in this Manual ................................................ 2

INSTALLATION

Prior to Installing................................................................................... 3

System Requirements ................................................................... 3

Creating Backup Disks.................................................................. 3

Installing the Organizer........................................................................ 4

Verifying the Installation...................................................................... 5

SETUP

Setting Up the Equipment .................................................................. 7

OVERVIEW

Using the Organizer.............................................................................. 9

Features of the Organizer Application Window.......................... 9

Accessing the Online Help System ............................................ 10

Getting Around in the Organizer................................................ 12

Navigating Using Menus............................................................. 12

Navigating Using the Tree and Content Views ........................ 13

Using Tabbed Dialog Boxes ....................................................... 14

TUTORIAL

Reading Call List Data from the Portable ................................. 15

Opening a Call List Data File..................................................... 16

Creating a Backup Call List Data File....................................... 16

Configuring Call Lists ................................................................. 17

Copying Call List Entries between Data Files ......................... 18

Saving a Call List Data File ........................................................ 19

Writing Call List Data to the Portable ....................................... 19

Final Thoughts............................................................................. 20

GETTING STARTED

iDEN

Table of Contents

APPENDIX

A: Installation Directory Contents..................................................... 21

B: Organizer Menu Map..................................................................... 22

C: Keyboard Shortcuts........................................................................ 23

D: Troubleshooting ............................................................................ 24

Software Installation .................................................................... 24

Hardware Setup ........................................................................... 25

E: Contacting Motorola ...................................................................... 26

Customer Service ......................................................................... 26

Product Suggestions..................................................................... 27

GETTING STARTED

iDEN

USING THIS MANUAL

This

User’s Guide

contains the information necessary to install and

get a basic understanding of how to use the iDEN™ Organizer.

The iDEN Organizer is a Windows™-based software program

from Motorola

that is used to program call lists into iDEN porta-

ble subscriber units to customize their operation.

Who Should Use this Manual

This

Guide

is intended for anyone who will use the Organizer to

manage call lists stored in iDEN portable subscriber units.

What To Look For in this Manual

This manual is organized as follows:

Section 1

describes the Organizer installation process.

Section 2

explains the hardware setup required to program porta-

ble units.

Section 3

provides an overview of the Organizer. It shows you how

to obtain online help and navigate through the user interface.

Section 4

is a tutorial that provides step-by-step instructions on

how to perform selected tasks using the Organizer.

The

Appendixes

contain the Organizer menu map, a listing of key-

board shortcuts, and information on how to contact Motorola for

technical support.

Note: This manual assumes that you are familiar with basic Windows

operations. If this is not the case, be sure to read the documentation that

came with your version of Windows before you proceed.

Preview

GETTING STARTED

iDEN

What To Look For Online

This manual is designed to supplement the online help installed

with the Organizer. Be sure to refer to the online help for con-

text-sensitive information on:

Organizer dialog boxes

Organizer ﬁelds and spreadsheets

For information on how to access online help, turn to page 10.

Conventions Used in this Manual

The following conventions are used throughout this manual:

italics

Used for emphasis and for new terms.

bold

Indicates keyboard keys and key combinations.

TIP:

Denotes Organizer tips and hints.

Indicates an operational procedure, practice or condition

to which you should pay special attention.

Alerts you of conditions which can result in loss or cor-

ruption of data.

▲ ▲

✓

Note:

C a u t i o n

Preview

GETTING STARTED

iDEN

PRIOR TO INSTALLING

System Requirements

The iDEN Organizer requires an IBM

PC or 100-percent com-

patible computer with the following minimum conﬁguration:

Creating Backup Disks

Before you install the iDEN Organizer, make sure your original

disks are write-protected and then make backup copies. Write

protection prevents the disk contents from being erased acciden-

tally.

TIP

: To write-protect a disk, slide

the corner tab on the back of the disk

upward. The square hole should be

open.

Keep a formatted 1.44 MB high-density disk handy. Insert the

original Organizer (source) disk into the ﬂoppy drive. If you have

two ﬂoppy drives, insert a blank disk into the drive you want to

copy to. Then follow the instructions below.

Windows 3.1

1. From the Windows File Manager, select the drive icon for

the source disk.

2. From the Disk menu, choose Copy Disk and follow the

instructions on the screen. If your computer has two ﬂoppy

disk drives, the Copy Disk dialog box will appear. Select the

letter of the destination drive and then click the OK button.

Processor 80386 or later

Memory (RAM) 4 MB (8 MB recommended)

Free hard disk

space

3 MB

Floppy drive One 3.5” drive

Operating system

Microsoft

Windows 3.1

™

, Windows for Work-

groups

™

, or Windows 95

™

✓

Installation

GETTING STARTED

iDEN

Windows 95

1. In My Computer, click the icon for the disk you want to copy.

2. From the File menu, choose Copy Disk and follow the

instructions on the screen. If your computer has two ﬂoppy

disk drives, click the drive you want to copy from and the

drive you want to copy to.

3. Click Start.

When the backup is complete, store the originals in a safe place

away from magnets, moisture and heat. Use the backup disks to

install the Organizer.

INSTALLING THE ORGANIZER

Follow the steps below to install the Organizer on your hard

drive.

1. Insert the backup Organizer installation diskette into the

ﬂoppy drive.

2. Run the SETUP.EXE ﬁle as follows:

Windows 3.1

: In the File Manager, choose Run from the File

menu. Type A:\SETUP. (If necessary, substitute the correct

drive letter for A:.)

Windows 95

: From the Start menu, choose Run. Type A:\SETUP.

(If necessary, substitute the correct drive letter for A:.)

The setup program will run InstallShield

Wizard to guide you

through the installation process.

Note: When copying a disk, you can use the same drive for both disks.

Instructions will appear on the screen to direct you to switch disks as the

disk is being copied.

Do not delete or move any ﬁles in the installa-

tion diskette or ﬁles installed with the Orga-

nizer software. They may be required to install

or run the Organizer.

C a u t i o n

Installation

GETTING STARTED

iDEN

3. When the Welcome screen appears, read the instructions and

click Next.

4. In the Choose Destination Location screen, click Browse to

change the default installation directory path if necessary.

When you’re done, click Next.

5. Select the desired Program Folder and click Next to begin

the installation.

6. When the Setup is complete, click Finish to exit setup.

TIP

: If you would like to change information at any time dur-

ing the setup process, use the Back button.

VERIFYING THE INSTALLATION

To verify the installation, do the following:

1. Locate the directory in which the Organizer was installed.

Windows 3.1

: Use the File Manager to locate the directory.

Windows 95

: Open My Computer and locate the directory.

2. Make sure that the ﬁles listed on page 21 are present in the

installation directory. This is one indication that the Orga-

nizer has been installed successfully.

3. Locate the executable ﬁle (RSSW16EU.EXE) in the instal-

lation directory.

4. Double-click the ﬁle name. You should see the iDEN Orga-

nizer banner screen and then the Organizer application win-

dow similar to the one shown on the following page.

Note: If a version of the Organizer already exists in the location you

speciﬁed, you will be asked to conﬁrm that you want to overwrite the

existing version.

Note: Since the installation ﬁles are compressed, you cannot install the

Organizer simply by copying the ﬁles from the installation disk to the

hard disk. You must use the Setup program.

✓

Installation

GETTING STARTED

iDEN

Installation

TIP

: Once you have veriﬁed the installation directory con-

tents, you can routinely launch the Organizer from the Windows

3.1 Program Folder or the Windows 95 Start menu as appropriate.

If the Organizer does not start up as described above, refer to the

“Troubleshooting” section on page 24.

✓

Installation

GETTING STARTED

iDEN

Setup

SETTING UP THE EQUIPMENT

In order to set up the equipment, you will need an IBM/PC com-

patible computer and the programming cable (part number

NKN6499A) supplied with this manual.

1. Connect the programming cable to the COM (serial) port of

the computer.

2. Power on the portable with a fully-charged battery.

3. Connect the other end of the programming cable to the bot-

tom of the portable unit (

models i280, i370, i370

, i470, i600,

r300, r370, r370

and r470 only).

)

Note: This setup conﬁguration is only applicable to the models speciﬁed

for use with the programming cable. If a different programming cable is

used, access the View Menu and select Conﬁguration Setup. In the

Quickcomm dialog box, deselect the Activate Quickcomm ﬁeld. This step

is required since the Quickcomm feature allows for fast communication

only when the NKN6499A programming cable is used.

DEF

ABC

MNO

JKL

PRS

TUV

WXY

GHI

Pwr/END

SEND

Mode

Applicable Models:

i470, i600, r300,

r370, r370

COM (serial) port

i280, i370, i370

and r470

Setup

GETTING STARTED

iDEN

Note: Make it a practice to periodically examine the portable and cable

metal contacts for cleanliness. If necessary, clean the contacts with alco-

hol and let dry. Make sure that the programming cable is securely and

properly mated with the portable.

Do not, under any circumstances, disconnect

the programming cable from the portable

while programming the unit. This can poten-

tially corrupt the data.

C a u t i o n

Setup

GETTING STARTED

iDEN

Overview

USING THE ORGANIZER

Features of the Organizer Application Window

Organizer

Title Bar

Menu Bar

Toolbar

Status Bar

DATA CONTENT VIEW:

Displays contents of data

block that is highlighted in

the tree view.

DATA TREE VIEW:

Shows call list data categories

in a tree structure. The items in

the tree view may vary based

on the radio model.

Overview

GETTING STARTED

iDEN

Overview

Accessing the Online Help System

The online help contains detailed context-sensitive help on

using the Organizer. Here’s how to access the help system:

You can print any help topic from the Help window. To do this,

access the desired topic and choose Print Topic from the Help

window’s File menu.

For... Do this:

General help on using

Windows

Windows 3.1: Access the Help menu in the Win-

dows 3.1 Program Manager.

Windows 95: Click the Windows 95 Start menu

and choose Help.

Help on a part of the

Organizer window

Click the button on the Organizer toolbar

and click the part of the window on which you

need help.

Help on an Organizer

dialog box

Click the Help button in the dialog box.

Context-speciﬁc help

on an Organizer ﬁeld

Press the F1 key when the cursor is in that ﬁeld.

Deﬁnitions of Orga-

nizer terms

Click the Glossary button in the Help window.

Help on a speciﬁc

Organizer Help topic

Click the Search button in the Help window and

type a search keyword.

Overview

GETTING STARTED

iDEN

Overview

TIP: The information in the online help is presented in the

following categories for your convenience:

What’s New in the iDEN Organizer

Using the Help Function

Help on Speciﬁc Tasks

Menu Topics

Keyboard Shortcuts

Troubleshooting

Customer Service

To access this topic list, choose Contents from the Organizer

Help menu.

✓

▲ ▲ ▲ ▲ ▲ ▲ ▲

Overview

GETTING STARTED

iDEN

Overview

Getting Around in the Organizer

All Organizer functions can be accessed using the menus, and

some can be accessed using keyboard shortcuts as described on

page 23. However, dialog boxes (where you can change ﬁeld val-

ues) can be accessed from the tree and content view of the Call

List Data ﬁle window as well as from the View menu. These

methods of navigation are explained below.

Navigating Using Menus

There are six menus in the Organizer, as shown below.

The Edit menu and some functions in other menus will be visi-

ble only when data from the radio has already been read into the

Organizer.

Refer to the menu map on page 22 to familiarize yourself with

the functions you can perform (and/or the dialog boxes you can

display) from each menu.

Note: Some Organizer menu functions will not be visible or will be

grayed out unless a Call List Data ﬁle is open. Even if a Call List Data

ﬁle is open, some functions in the View menu will be grayed out if they

are not applicable to the current radio model.

Overview

GETTING STARTED

iDEN

Overview

Navigating Using the Tree and Content Views

When Call List Data is read into the Organizer, it will appear in

the data window. This window is divided into two areas – the tree

view and the content view – which make it easy to view the Call

List entries. The illustration below shows the main features of

this window and the relationship between the tree and content

views.

CONTENT VIEW

Double-click any item

other than a folder to

bring up the correspond-

ing dialog box. Certain

ﬁelds cannot be edited and

will be unresponsive if dou-

ble-clicked with a mouse.

Click on plus and minus

signs respectively to

expand and collapse (that

is, open and close) folders.

Double-click on the name of a ﬁeld or

call list data entry in the content view.

This will bring up the dialog box

where you can modify its value. This is

not valid for ﬁelds which cannot be

edited (ex. the Model Type ﬁeld).

This column

displays the

ﬁeld name.

This column

displays the

ﬁeld value.

Highlight the

name of any Call

List Data ﬁle cate-

gory to display its

contents in the

content view.

TREE VIEW

Overview

GETTING STARTED

iDEN

Overview

Using Tabbed Dialog Boxes

Another convenient feature of the Organizer is the tabbed dialog

box, part of which is shown below.

Unlike standard Windows dialog boxes, the tabbed dialog box

has a series of tabs across the top. The Call List dialog box shown

above has a tab for each Call List category. The “active” tab will

be displayed in bold letters.

When the Call List dialog box is open, you can access entries for

each type of Call List simply by clicking on the appropriate tab.

(In the above example, Phone List entries can be viewed by

clicking on the Phone List tab.)

In this manner, you can edit groups of related ﬁelds without hav-

ing to open multiple dialog boxes.

To access this dialog box, choose Directories from the View

Menu. You can also double-click on the desired item in the tree

or content view to achieve the same effect. This procedure is dis-

cussed in detail in the “Conﬁguring Call Lists” section on

page 17.

Overview

GETTING STARTED

iDEN

TUTORIAL

This tutorial provides an overview of the tasks that are most fre-

quently performed using the Organizer. For a more comprehen-

sive task list, refer to the “Help on Speciﬁc Tasks” section in the

online help.

Before you start, make sure the Organizer is up and running as

described on page 5. You will begin by reading Call List entries

from the portable unit and making a backup copy that you can use

in the tutorial.

Reading Call List Data from the Portable

The iDEN portable stores your call lists as data which can be

retrieved, modiﬁed and saved to what is known as a Call List Data

ﬁle. Traditionally, this ﬁle has a .dbf extension in its ﬁle name.

If you already have a Call List Data ﬁle on your hard disk, skip this

task and proceed to open this ﬁle as described in the next topic.

To retrieve call list data from your portable, follow these steps:

1. Set up the programming hardware as described on page 7.

2. From the View menu, choose Conﬁguration Setup. Check the

setting in the Serial Port ﬁeld. This setting in this ﬁeld should

refer to the same COM Port that the programming cable is

connected to.

3. From the Radio menu, choose Read. A progress bar will

appear and begin moving toward 100%. When the Call List

Data has been read, the Organizer will display the Summary

dialog box.

If you are new to the Organizer, we suggest

that you try these operations on a backup Call

List Data ﬁle until you become thoroughly

familiar with the software.

C a u t i o n

Note: If the progress bar does not appear or an error occurs, refer to the

Troubleshooting: “Hardware Setup” topic on page 25.

Tutorial

GETTING STARTED

iDEN

Tutorial

4. Click OK. You should see a Call List Data window similar to

the one on page 13.

Opening a Call List Data File

The procedure below can be used to start this tutorial if a Call

List Data ﬁle is already available on your computer. If you have

already read call list data from the portable, proceed to the next

topic.

1. From the File menu, choose Open.

2. In the File Open dialog box, navigate to the drive and folder

or directory where the Call List Data ﬁle is located.

3. Double-click the desired ﬁle name or highlight it and click

OK.

4. Click OK again when the Organizer displays the Summary

dialog box. You should see a Call List Data window similar to

the one on page 13.

Creating a Backup Call List Data File

Before you modify any call list information, it is highly recom-

mended that you make a backup of the Call List Data ﬁle. Follow

the steps below to make a backup.

1. Make sure the Call List Data ﬁle that you opened or read

from the portable is still open and active in the Organizer

application window.

2. From the File menu, choose Save As.

3. In the File Save As dialog box, navigate to the drive and

folder where you want to save the ﬁle.

4. Enter a new ﬁle name in the File name ﬁeld and click OK.

5. In the File Comment dialog box, enter a ﬁle description of up

to 35 characters (optional) and click OK to save the ﬁle.

Do not, under any circumstances, disconnect

the programming cable from the portable

while programming the unit, or power off the

PC while the call list data ﬁle is in memory. This

can potentially corrupt the data.

C a u t i o n

Tutorial

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Motorola IDEN ORGANIZER User manual

Motorola IDEN ORGANIZER User manual

Motorola IDEN ORGANIZER User manual

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