Digital Watchdog DWC-PTZ37XAL Installation guide

Brand: Digital Watchdog

Model: DWC-PTZ37XAL

Category: Supplementary music equipment

Type: Installation guide

Digital Watchdog DWC-PTZ37XAL All in One PTZ Dome Camera provides a professional-grade surveillance solution for both indoor and outdoor applications. Some of the key capabilities and possible use cases of this device include:

Pan, tilt, and zoom (PTZ) capabilities: This allows you to remotely control the camera's movement, giving you a wide field of view and the ability to focus on specific areas of interest.
High-resolution video: The camera captures video in resolutions up to 1080p, providing clear and detailed images.
Night vision: With built-in infrared LEDs, the camera can capture clear video even in low-light conditions.

Pan, tilt, and zoom (PTZ) capabilities: This allows you to remotely control the camera's movement, giving you a wide field of view and the ability to focus on specific areas of interest.
High-resolution video: The camera captures video in resolutions up to 1080p, providing clear and detailed images.
Night vision: With built-in infrared LEDs, the camera can capture clear video even in low-light conditions.

Safety Information

Important Safety Instructions

This symbol indicates that dangerous voltage

consisting a risk of electric shock is present within

this unit.

Warning Precaution

This exclamation point symbol is intended to alert the

user to the presence of important operating and

maintenance (servicing) instructions in the literature

accompanying the appliance.

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE

PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

To prevent damage which may result in ﬁre or electric shock

hazard, do not expose this appliance to rain or moisture.

Be sure to use only the standard adapter that is speciﬁed

in the speciﬁcation sheet. Using any other adapter could

cause ﬁre, electrical shock, or damage to the product.

Incorrectly connecting the power supply or replacing

battery may cause explosion, ﬁre, electric shock, or damage

to the product.

Do not connect multiple cameras to a single adapter.

Exceeding the capacity may cause excessive heat

generation or ﬁre.

Securely plug the power cord into the power receptacle.

Insecure connection may cause ﬁre.

When installing the camera, fasten it securely and ﬁrmly.

A falling camera may cause personal injury.

Do not place conductive objects (e.g. screw drivers, coins,

metal items, etc.) or containers ﬁlled with water on top of

the camera. Doing so may cause personal injury due to ﬁre,

electric shock, or falling objects.

Do not install the unit in humid, dusty, or sooty locations.

Doing so may cause ﬁre or electric shock.

If any unusual smells or smoke come from the unit, stop

using the product. Immediately disconnect the power

source and contact the service center. Continued use in

such a condition may cause ﬁre or electric shock.

If this product fails to operate normally, contact the nearest

service center. Never disassemble or modify this product in

any way.

When cleaning, do not spray water directly onto parts of

the product. Doing so may cause ﬁre or electric shock.

Warning

10.

Precaution

Operating

• Before using, make sure power supply and all other parts

are properly connected.

• While operating, if any abnormal condition or malfunction

is observed, stop using the camera immediately and contact

your dealer.

Handling

• Do not disassemble or tamper with parts inside the camera.

• Do not drop the camera or subject it to shock or vibration

as this can damage the camera.

• Clean the clear dome cover with extra care. Scratches and

dust can ruin the quality of the camera image.

Installation and Storage

• Do not install the camera in areas of extreme temperature,

exceeding the allowed range.

• Avoid installing in humid or dusty environments.

• Avoid installing in places where radiation is present.

• Avoid installing in places where there are strong magnetic

• Avoid installing in places where the camera would be

subject to strong vibrations.

• Never expose the camera to rain or water.

1. Read these instructions. - All these safety and operating instructions should be read before the product is installed or operated.

2. Keep these instructions. - The safety, operating and use instructions should be retained for future reference.

3. Heed all warnings. - All warnings on the product and in the operating instructions should be adhered to.

4. Follow all instructions. - All operating and use instructions should be followed.

5. Do not use this device near water. - For example: near a bath tub, wash bowl, kitchen sink, laundry tub, in a wet basement;

near a swimming pool; etc.

6. Clean only with dry cloth. - Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. - Slots and openings in

the cabinet are provided for ventilation, to ensure reliable operation of the product, and to protect it from over-heating. The

openings should never be blocked by placing the product on bed, sofa, rug or other similar surface. This product should not

be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the manufacturer’s

unstructions have been adhere to.

produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider

than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are

obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point

where they exit from the apparatus.

11.

12.

manufacturer, or sold with the apparatus. When a cart is used, use

caution when moving the cart/apparatus combination to avoid

injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14.

such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the

apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

( Bracket Sold Separately)

Ceiling Mount Bracket Installation

Wall Mount Bracket Installation

( Bracket Sold

Separately)

[2]

[1]

[3]

Using the mount template, mark the holes on the wall

or ceiling.

After drilling the holes, ﬁx the four anchor bolts into the

holes.

Place the wall/ceiling mount bracket on the anchor bolts

properly and tighten the nuts on the anchor bolts.

Detach the PTZ mechanism from the upper housing to plug

the main cable. When detaching the PTZ mechanism, press

down and hold up the black handles on both sides of the

PTZ mechanism.

Remove the protecting tape used to x the PTZ

mechanism.

[1] Wind the waterproof tape around the pipe of housing.

[2] Hook the safety wire on the hole of pipe and the housing

safety cable hanger.

[3] Attach the upper housing to wall mount bracket by

turning it at least seven turns.

To secure the orientation of the housing, turn the ring

cap counter-clockwise until it is tight.

Connect each of the following cables to the applicable port

communication protocol.

Video Output Cable

Alarm Input Port

Alarm Output Port

DIP Switch for Camera ID Setup

DIP Switch for Communication Setup

RS-485 Slot

Power Port

See the ‘DIP Switch Setup’ and ‘Cabling’ on the next page

for details.

Connect the dome safety wire to the upper housing.

Align ‘A’, ’B’ mark of one touch connector in the upper

housing with the two black handles of PTZ mechanism,

and insert the PTZ mechanism into hook in the upper

housing.

To lock the PTZ mechanism to the upper housing, press

the two black handles until a snap sound is heard.

Close the dome cover. Match the arrow mark on the

dome cover and the housing.

Tighten four screws on the dome cover in the sequence

shown in the image below.

To maintain the best sealing, the torque of each

screw must be in the range of

0.5 ~ 1.0 N·m(0.3 ~ 0.73 lbf·ft).

Arrow Mark

20150121

TEL: (866) 446-3595

www.Digital-Watchdog.com / [email protected]

Technical Support Hours: Monday-Friday 9:00AM to 8:00PM EST

Thank you for purchasing Digital Watchdog’s Super Speed Dome PTZ Outdoor Dome Camera.

Before installing the camera, please verify your model and read this guide carefully.

The following items are included with the PTZ camera

Camera Module

Upper Housing

Covering Dome

Inner Box (Found in the upper

housing or mounting box)

Housing Safety

Cable Hanger

Waterproof Tape

Mounting

Template

Hexagonal Wrench

Anchor Bolt (4pcs)

Safety Wire

PTZ37X QSG

CD (Manual)

PREPARATION

x37 Analog PTZ Dome Camera

All in One

DWC-PTZ37XAL

Quick Start Guide

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in which case the user will be required to correct the interference a this own

expense.

To disconnect power from the mains, pull out the mains cord plug.

When install the product, ensure that the plug is easily accessible.

Version 1.01

INSTALLATION

The schedule function allows running an appropriate function

like preset, scan, pattern, group, home move at designated

day and time.

To setup a schedule, at least 1 Preset, 1 scan, 1 pattern, and 1

group should be setup.

FUNCTION SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

BACK

EXIT

SCHEDULE SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

MASTER ENABLE OFF

DAY TIME ACT NO ON

UNDEFINED

2 UNDEFINED

3 UNDEFINED

4 UNDEFINED

5 UNDEFINED

6 UNDEFINED

7 UNDEFINED

BACK

SCHEDULE SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

MASTER ENABLE OFF

DAY TIME ACT NO ON

ALL 00:00 HOM OFF

2 UNDEFINED

3 UNDEFINED

4 UNDEFINED

5 UNDEFINED

6 UNDEFINED

7 UNDEFINED

BACK

SCHEDULE SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

MASTER ENABLE ON

DAY TIME ACT NO ON

MON 01: 20 HOM ON

2 WED 07:00 PRS 1

2 ON

3 THU 11

:40 SCN 3 ON

4 ALL 1

2:00 SCN 1 ON

5 UNDEFINED

6 UNDEFINED

7 UNDEFINED

BACK

In the Root Menu,

go to Function Setup> Schedule Setup

Select the schedule you wish to modify, and using the

mouse’s wheel, scroll near to enter Edit mode.

Select the days of the week you wish

to set for this schedule. Select from

All, WKD (Every day except Saturday

and Sunday), or Sun~Sat. When you are

done, click on the right corner of the screen

to move to the next edit section.

Continue to edit the time of the day, the act you wish

to run at that time (home, preset, pattern, scan, group),

select the act no for a specific action. When you are

complete, to enable the schedule select ON. Using

the mouse’s wheel, scroll near to save changes or far

to cancel.

To enable the camera to start running the schedules,

make sure the specific schedule is enabled, and

also MASTER ENABLE on the top of the screen is ON.

The group function allows you to run a sequence of presets,

patterns, and/or scans. Maximum 8 groups can be stored, with

each group including a

maximum of 20 different actions.

To setup a group, setup at least 1 preset, scan and pattern.

FUNCTION SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

BACK

EXIT

GROUP SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

GROUP NO.

CLEAR GROUP

EDIT GROUP>

BACK

EXIT

UNDEFINED

CANCEL

EDIT GROUP 1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

NO. ACTION NO. DWELL OPT

- - - - - - - - - - - - - - - - - - - - - - - - - -

NONE

2 NONE

3 NONE

4 NONE

5 NONE

- - - - - - - - - - - - - - - - - - - - - - - - - -

SAVE

CANCEL

[NEAR:EDIT ACT]

[FAR :EDIT END]

[ :

MOVE CURSOR

]

[ : CHANGE VAL.]

EDIT GROUP 1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

NO. ACTION NO. DWELL OPT

- - - - - - - - - - - - - - - - - - - - - - - - - -

NONE

2 NONE

3 NONE

4 NONE

5 NONE

- - - - - - - - - - - - - - - - - - - - - - - - - -

SAVE

CANCEL

In the Root Menu,

go to Function Setup> Group Setup

Select the Group you wish to modify. If a group

is not defined, ‘UNDEFINED’ will be displayed

as shown.

Select the first action in the group.

Click with the mouse on the right side

of the screen to enter edit mode.

Using the mouse, click on the top and bottom of the

screen to scroll down the options. Select from

Preset, Pattern, Scan. Click on the right side of the

screen to save selection and move to the next tab to

the right.

Using the mouse, continue editing the desired

information. Enter the action’s number, Dwell

time between each action, and the number of

repetitions under OPT.

[ :

MOVE CURSOR

]

[ : CHANGE VAL.]

EDIT GROUP 1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

NO. ACTION NO. DWELL OPT

- - - - - - - - - - - - - - - - - - - - - - - - - -

PATTERN

00:0

3 1

2 NONE

3 NONE

4 NONE

5 NONE

- - - - - - - - - - - - - - - - - - - - - - - - - -

SAVE

CANCEL

When you finish setting up an ACTION,

press Near or Enter key to one-upper-level

menu. Move to the next action and repeat setup

as necessary. When you have completed entering

all desired actions, scroll near to save changes,

or far to cancel all changes.

EDIT GROUP 1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

NO. ACTION NO. DWELL OPT

- - - - - - - - - - - - - - - - - - - - - - - - - -

PATTERN

00:0

3 1

2 NONE

3 NONE

4 NONE

5 NONE

- - - - - - - - - - - - - - - - - - - - - - - - - -

SAVE

CANCEL

[NEAR:EDIT ACT]

[FAR :EDIT END]

1st POS.

1. CW direction

2. CCW direction

2nd POS.

By using the scan function, you can make the camera move

repeatedly between

2 presets.

When the scan function runs, the camera moves between

preset 1 and preset 2 CW(Clockwise). Then the camera moves

from preset 2 back to preset 1 CCW (Counterclockwise).

Users can setup 1~8 different scans.

To setup a scan, at least two (2) presets must be setup.

FUNCTION SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

BACK

EXIT

SCAN SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

SCAN NO.

ST POS.

2ND POS.

SCAN SPEED

CLEAR SCAN

BACK

EXIT

NOT USED

/SEC

CANCEL

Set up the 2 position for scan function.

If a selected preset is not defined, ‘UNDEFINED’

will be displayed as shown.

In the Root Menu,

go to Function Setup> Scan Setup

FUNCTION SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

BACK

EXIT

PRESET SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

PRESET NO.

EDIT SCENE>

BACK

EXIT

UNDEFINED

EDIT SCENE -PRESET1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

MOVE TO TARGET POSITION

[NEAR:SELECT/FAR:CANCEL]

0/0/x1/E

PRESET SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

PRESET NO.

EDIT SCENE>

<LABEL>

CLR PRESET

CAM ADJUST

ALARM OUT

BACK

EXIT

CANCEL

GENERAL

- - - -

A preset is a per-defined position for the camera. Users can

setup 127 presets (1 ~ 128) excluding 95, which is reserved

for menu access. If a selected preset is already defined, the

camera will move to the per-defined position, and preset’s

information will appear. If a selected preset is not defined,

UNIDENTIFIED will appear.

In the Root Menu,

go to Function Setup> Preset Setup

Enter the Preset number you wish to modify and

select Edit Scene.

Move the camera to the desired position.

Using the mouse’s wheel, scroll near to save

location; scroll far to cancel all changes.

Once a Preset has been setup, users can edit it,

change the preset’s label, clear the preset’s previous

selections, adjust the camera’s settings, and setup an

alarm output.

Select Full Screen view on the selected PTZ

camera.

Right-Click the screen & Select ‘PTZ’

Le

Down

Right

Preset 95

Preset 95 is reserved for starting the camera’s OSD menu.

For a complete list of all the reserved presets, see the manual.

Accessing the OSD Menu

Right-Click the screen again, & select ‘Preset’

Enter 95 to access the OSD menu

Using mouse, click on area of the screen

labeled:

UP: to scroll up the menu

DOWN: to scroll down the menu

Left: Vertically move from one edit tab

to the one to its left

RIGHT: Vertically move from one

edit tab to the one to its right.

To move to a sub-menu

Once you have selected the sub-menu

you want to enter, scroll the mouse’s

wheel forward.

To exit a sub-menu

When you have completed all desired modifications,

scroll the mouse’s wheel forward to save changes,

or backwards to return to the Root menu and cancel

all changes

The Pattern function is a path created by the user and

repeated for an assigned time. 4 Patterns are available

with up to 1,000 communication commands per pattern.

FUNCTION SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

BACK

EXIT

PATTERN SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

PATTERN NO.

CLEAR PATTERN

EDIT PATTERN>

BACK

EXIT

UNDEFINED

CANCEL

EDIT PATTERN 1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

MOVE TO START POSITION

[NEAR:START/ FAR:CANCEL]

0/0/x1/E

EDIT PATTERN 1

[NEAR:SAVE / FAR:DELETE]

0/0/x1/E

In the Root Menu,

go to Function Setup> Pattern Setup

By using joystick, move the camera

to the start position with appropriate

zoom. Using the mouse’s wheel,

scroll near to save and start recording,

or far to cancel all changes.

Move the camera using the Joystick controller

or the computer mouse in the desired pattern.

The total memory size is displayed in the form

of a bar. Using the mouse's wheel, scroll bear to save

pattern, or scroll far to cancel all changes.

Select the pattern number you wish to setup.

If a selected pattern is not defined, ‘UNDEFINED’

will be displayed as shown.

SCHEDULE SETUPGROUP SETUPPATTERN SETUPSCAN SETUPPRESET SETUPOSD MENU

CABLINGDIP SWITCH SETUP

Interface Board

1. Communication Protocol Setup

Select the appropriate protocol with DIP switch

combination.

Auto - Factory Default

21 3 4 5 6 7 8

PELCO-D

21 3 4 5 6 7 8

PELCO-P

21 3 4 5 6 7 8

Panasonic

21 3 4 5 6 7 8

GE(Kalatel)

21 3 4 5 6 7 8

AD(American Dynamics)

2. Communication Baud Rate Setup

Select the appropriate baud rate with DIP switch

combination.

Interface Board

21 3 4 5 6 7 8

2400 BPS - Factory Default

21 3 4 5 6 7 8

4800 BPS

21 3 4 5 6 7 8

9600 BPS

21 3 4 5 6 7 8

19200 BPS

38400 BPS

21 3 4 5 6 7 8

Pin 1 2 3 4 5 6 7 8

1 2 4 8 16 32 64 128ID Value

ex) ID=5

ex) ID=10

o

21 3 4 5 6 7 8

SAMSUNG-E

Protocol Setup Baud Rate Setup

RS-485

Termination Resistor

21 3 4 5 6 7 8

Before installing the camera, set up the DIP

switch to congure the Camera ID,

communication protocol, located on the mount.

- When the setting is ‘Auto’ protocol, camera will

automatically recognize SAMSUNG-E or PELCO-D / P

protocol.

Any other DIP switch combinations will be recognized

as Auto protocol.

- If you want to control the camera using a DVR or a

keyboard controller, the protocol must be identical to the

protocol set on the camera

- If you change the camera protocol by changing the DIP

the camera.

3. RS-485 Termination Resistor

- Pin 8 is used for on/o of RS-485 termination.

- Normally, it must be OFF.

- When you have trouble with long daisy chain style

connections, turn ON this termination switch on the last

camera.

- If you want to control a certain camera, you must match the

camera ID with ‘CAM ID’ setting of DVR or keyboard controller.

- The range of Camera ID is 0~255.

- All cameras have a factory default Camera ID of 1.

- Camera ID will be eective without having to reboot the

camera.

4. Camera ID Setup

The ID number of the camera is set using binary numbers.

See the example below

Heater O: 24W, 1000mA | Heater On: 57W, 2400mA

AC 24V

F.G

Power

RS-485

(Keyboard Controller/DVR)

Video Output

Keyboard

Controller/DVR

RS-485

#1 #2 #n

ALARM INPUT

GND1

2 3 4 5 6 7 8

N.C

Activation

N.O

In 1

COM

In 1

COM

In 1

COM

In 1

COM

In 1

Alarm Output

Alarm Input

ALARM INPUT

GND1

2 3 4 5 6 7 8

In 1

COM

In 8

OUT1

OUT2

OUT3

OUT4

OUT1

OUT2

OUT3

OUT4

Alarm Output

There are 4 alarm outputs, and all of them are the relay

contact type. Polarity (AC/DC) and isolations between

channels do not need to be taken into consideration.

Make sure the power capacity of the relay contact

matches the instructions written above.

The short circuit

between the GND

and Input pin

means alarm is

activated.

Alarm Input

To use the alarm input, the type of sensor must be

selected in OSD menu. Select from 'Normal Open' and

'Normal Close'. If sensor type is not selected properly,

the alarm can be activated reversely.

Video Output

Connects to video output device such as a monitor using a

BNC coaxial cable.

Power Connection

- Please check the correct rated power.

- The rated power is marked on the front of the inner box

and the side of the PTZ mechanism.

RS-485 Communication (Keyboard Controller/DVR)

To control multiple PTZ cameras at the same time, the

RS-485 communication lines should be connected in

parallel form as shown below.

Alarm Input

Alarm Output

Rate Power Current Consumption

AC 24V

TEL: (866) 446-3595

www.Digital-Watchdog.com / [email protected]

Technical Support Hours: Monday-Friday 9:00AM to 8:00PM EST

Digital Watchdog DWC-PTZ37XAL Installation guide

Brand: Digital Watchdog

Model: DWC-PTZ37XAL

Category: Supplementary music equipment

Type: Installation guide

Pan, tilt, and zoom (PTZ) capabilities: This allows you to remotely control the camera's movement, giving you a wide field of view and the ability to focus on specific areas of interest.
High-resolution video: The camera captures video in resolutions up to 1080p, providing clear and detailed images.
Night vision: With built-in infrared LEDs, the camera can capture clear video even in low-light conditions.

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Digital Watchdog DWC-PTZ37XAL Installation guide

Digital Watchdog DWC-PTZ37XAL Installation guide

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